# FOTO Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FOTO Analytics the right Patient Case Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105637/FOTO/reviews

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FOTO Analytics

4.5 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FOTO Analytics

Ease of use

4.3

Customer Service

4.5

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

liina L.  
Administration Staff  
Financial Services  
Used the software for: 2+ years

### "The pleasant software program to keep all photographs and films in a single vicinity for free "

July 7, 2021

5.0

I was the usage of this device each day to store all my snapshots and videos. This frees up reminiscence from my tool which may be used for different purposes. The image editor is amazing and has all of the filters that one editor has to have. The university and reminiscence capabilities paintings genuinely well. The choice to proportion media at once on any social media platform may be very helpful.

Pros

It's clean to apply and get admission to pix from everywhere and each time so long as you've got net get admission to. You also can download the Google app to your cellular tool to view and add pictures to Google Photos.

Cons

I do not like auto-sync, it forces me to, once more and once more, delete photographs I've already deleted. Had to delete photographs from Google Photos and my gallery and became time-consuming. Loads slowly when you have a whole lot of photographs and if the photograph high-satisfactory is excessive.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing FOTO Analytics

The garage is withinside the cloud so even after switching devices, all of your photographs and motion pictures might be on hand simply with the aid of the user logging in. You can see the timeline of every image or video and its notable detail.

Review Source

SH

Selena H.  
Physical Therapist/Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The FOTO Team readily responds to needs. The team is fast, friendly and caring. "

June 7, 2017

5.0

Huge time savings. Credible immediate information within intake, status and discharge reports. Now have patient specific information at my fingertips to help with making clinical decisions. Also have a validated way to substantiate either continuation of care or discontinuation of episode of care. Easy, at a glance scorecard indicating how quickly patients improve and how much function they achieve after receiving services.

Pros

The best part is the team behind the software. I appreciate their dedication, forward thinking and ability to design a product focused on end user experience. I have been tracking my outcomes since 2000 and this software product substantially reduces data entry and data analysis time. I no longer have to spend hours upon hours inputting into Access and then creating queries to then use Excel for graphs to then dump into Word for a report on the quality of my care. The science of FOTO far surpasses all I had done in the past. I now have the ability to compare the quality of my care with thousands of others. Computer adaptive testing is SO much faster than what I used to use with paper and pencil (Oswestry, LEFS, DASH, NDI). The risk adjustment process used in conjunction with predictive analytics really helps me with clinical decisions. I at least have a general idea of how much change in function should happen and in defined amount of time and visits. FOTO has built into its software design patient interaction - patients immediately receive feedback on how they are progressing and how they compare to others. I did not have that ability with what I had created independently. Having a third party rank clinical performance immediately builds credibility about the quality of services provided.

Cons

I wish the emails I receive about open cases, closed cases and cases needing status updates was a bit more eye appealing. Initially using the system was a bit overwhelming because the software does so much. Each clinician and support staff need to be entered into the system which does take time. When I do need to have a patient complete a status in the clinic, the code to type into the iPad has mixed letters and numbers. I do wish the code would only be letters because of how the keyboard is on an iPad.

Review Source

VR

Verified Reviewer  
National Education Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Many issues but get's the basic job done"

August 24, 2019

3.0

Pros

If you need outcome meausres for documentation and compliance and a MIPS solution, FOTO checks the box. However, that is the extent of it.

Cons

The data is poorly displayed and little customization is available (can only group outcomes by 3 and 12 month intervals). The NPS is not very helpful as it is collected in the clinic creating bias and underreporting of detractors. The referral and marketing reports are very basic.

Review Source

SV

Stefan V.  
PT-Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Why I use FOTO"

September 18, 2019

4.0

Pros

As a small clinic I need each and every tool to market my clinic to the community and our referral sources. FOTO's marketing tool are very helpful and definitely a part of my marketing strategy.

Cons

Increasingly commercial payers communicate that they are absolutely not interested in evidence based care. Their reasoning is mystifying and a large part of the reason why our healthcare system is in deep trouble. FOTO is an additional administrate task to your staff. Since they do not see direct benefit in the sense of a lighter workload it is absolutely critical that FOTO develops / continues to develop an ever more efficient system

Review Source

RA

Rebecca A.  
Quality Assurance Director  
Medical Practice  
Used the software for: 2+ years

### "Why we chose FOTO."

September 24, 2019

4.0

FOTO is great to work with. They respond to questions and are constantly giving us support and webinars to keep us improving our use of the software and utilizing it to its fullest extent.

Pros

Overall the software gives us a wide variety of information on our outcomes that we have used with payors, in house, and with companies where we provide onsite services.

Cons

Sometimes the questions confuse the clients, but the support and information from FOTO has helped us have a better conversation with our clients about why they are being asked these questions.

Reason for choosing FOTO Analytics

We liked the way we could tease out different custom reports, the cost for our small size company.

Review Source

TS

Trent S.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent outcome tool"

August 9, 2019

5.0

Pros

It's easy to use, patients can fill it out on a tablet, you can compare to the national average and use it to educate patients on typical prognosis for their condition. Questions change depending on how the patient answers them, therefore you have less of a floor/ceiling effect. I also love that you can see your effectiveness and satisfaction scores per clinician.

Cons

In a small organization, it can be very time consuming to gather information. It is best done with having admin staff work with the patients and PTs should read and interpret the information, not administer the questionnaire.

Review Source

PM

Phil M.  
Outpatient Therapy Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Outcomes are the Future and the Future is Now!"

August 9, 2019

5.0

FOTO data enables us to compare the quality of our services nationally but also by facility, individual clinician, by diagnostic groups. It allows us to objectively identify experts, identify our cost per case, market to physicians and payers.

Pros

It is risk adjusted, bench marked, and the largest therapy outcomes data base in the world.

Cons

It is a challenge for progressive neurological disorders.

Reason for choosing FOTO Analytics

FOTO was integrated into the documentation software we are using.

Review Source

LC

Lauren C.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "FOTO Review"

September 17, 2019

4.0

We are using FOTO outcomes to market to referring sources. We use FOTO to track our progress with patients.

Pros

I like that it provides an objective measure for pt’s subjective reports on what they can/can’t do. I like that you can add independent functional measures such as Oswestry into it

Cons

I do not like that questions may not be age appropriate (asking 90 year olds about running and lifting 100# overhead). My company puts a lot of value into FOTO scores and the “expected” score but I don’t think that can account for everything

Review Source

JY

Jeff Y.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "FOTO"

March 16, 2019

5.0

FOTO does provide international rankings that allow you to market your clinic's results to referral sources and new hires.

Pros

I like that FOTO can be used to measure outcomes for multiple conditions and that it encompasses other outcome measures such as DASH, Oswestry, STArt Back, etc. The raw score is shown as a bar along with subsequent scores for easy viewing for the patient.

Cons

Some the questions are not relevant. For example, there are questions about whether or not you could play contact sports. This question is asked if you are 15 or 85 years old. Literacy can be an issue too so many patients require that the questions be read to them which can create some bias.

Review Source

Blake H.  
chiropractor  
Medical Practice  
Used the software for: 1-2 years

### "Great product for getting a deeper dive into patient outcomes"

September 3, 2019

5.0

Pros

It gives a each patient a score outcome score based on their conditions.

Cons

Some of the questions could use to editing to make it easier for patients to understand.

Review Source

JG

Jared G.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for Functional Reporting"

September 17, 2019

5.0

FOTO has helped with insurance authorizations, and with helping patients realize the benefits of therapy.

Pros

Provides quantitative data for qualitative measures, all functional outcomes measures are in one place.

Cons

You need to add multiple cases for patients multiple body part diagnoses.

Review Source

BM

Brad M.  
Physical Therapist  
Medical Practice  
Used the software for: Less than 6 months

### "At our clinic we were looking for an outcomes program that we could use for patients."

January 18, 2018

5.0

Can use Foto to compare our outcomes and for insurance companies.

Pros

Foto was the program we choose due to the ease of use (Ipads) and cost. It was a little bit of a transition, but after a couple of weeks all the PT's liked it.

Cons

The initial set-up of the system was a bit time consuming, but you would have that with any set-up. Overall our clinic looked at Foto and another system and we are glad so far we went with Foto.

Review Source

CN

Crystal N.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "FOTO Review"

September 16, 2019

4.0

Overall experience is very positive since starting FOTO.

Pros

It is great to be able to email patients their outcome surveys prior to their evaluation and to email them during their treatment for updates. FOTO has many additional surveys which may be added.

Cons

The inability to combine diagnoses (neck and back, hip and knee) and the inability to go back into the survey to make corrections when a patient misunderstands the questions are the drawbacks of using FOTO.

Review Source

EO

Eric O.  
Director of Physical Therapy  
Medical Practice  
Used the software for: 2+ years

### "FOTO has been a game changer "

August 8, 2019

5.0

Top notch customer service. Every interaction is prompt and professional. It has allowed us to grow our business over the past several years.

Pros

Quick and easy to use. Quickly able to identity areas of opportunity and market your strengths. Reports are easy to read and quick to get buy in with patients. Reports to referral sources are like gold.

Cons

If I have to choose some cons would be the lack of West Coast conferences but really have enjoyed them all.

Review Source

ND

Nancy D.  
Rehabilitation manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Review of FOTO"

September 18, 2019

5.0

Has helped us to identify our areas of strength for clinical outcomes as well as our weaknesses and has helped to develop a plan for improvement. Helps with MD outreach and marketing.

Pros

Helps us to measure our outcomes and compare individual results as well as how we are doing compared to other clinics.

Cons

Best for the orthopedic population. Not as valid for other rehab diagnoses

Reason for choosing FOTO Analytics

Was being used by other organizations similar to ours and fit our needs.

Review Source

KV

Kristen V.  
Physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "FOTO Review"

January 22, 2021

4.0

Overall, FOTO is a useful outcome measure to determine a patient's functional outcomes.

Pros

FOTO is quick and easy to use. The font size is adjustable and the questions can be asked in a few different languages, which is super helpful since we have a fair amount of Spanish speaking patients at my practice.

Cons

My least favorite thing is that you have to log back into FOTO to see the score instead of it showing at the end of the survey.

Review Source

RP

Rachel P.  
Clinic Director - Agile Palo Alto  
Hospital & Health Care  
Used the software for: 2+ years

### "FOTO - a good start "

August 8, 2019

4.0

Pros

Gives us quantifiable data to share with patients and payors

Cons

The questions are not always tailored well to our population - young, active types seem to get more accurate assessment of their function vs the older clients. IE 80 year old hip replacement patients getting low scores with minimal room for improvement number-wise being asked multiple questions about running and jumping...

Review Source

DL

Doran L.  
VP of Clinical Services  
Hospital & Health Care  
Used the software for: 1-2 years

### "FOTO for Rehab"

September 17, 2019

5.0

Using FOTO has allowed us to meet certain regulatory reporting requirements as well as track our performance on behalf of our clients. Prior to using FOTO, this was difficult and not well automated. FOTO has streamlined our processes and helps us provide meaningful information to our employees and clients.

Pros

The FOTO software application is easy to use and provides excellent reporting capabilities.

Cons

It would be helpful if comprehensive reports were available in more real time as opposed to 3 month blocks.

Reason for choosing FOTO Analytics

FOTO gave us everything we needed and is recognized as the gold standard in our industry.

Review Source

GC

Greg C.  
Corporate Standards Officer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Eye Opener!"

August 8, 2019

5.0

Overall experience is excellent and very simple to set up and maintain. Each personnel in our organization has a specific role in implementing and gathering data through FOTO which has worked remarkably well.

Pros

The data mined from FOTO is truly gold. We have used this data to improve the quality of our rehabilitation services on multiple occasions. Since it is dynamic and the data is so detailed we are able to tweak our methods of delivering healthcare based on REAL numbers not speculation.

Cons

Nothing it is very user friendly and the ease of implementation was fantastic.

Review Source

JM

Joshua M.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "FOTO review"

September 17, 2019

4.0

The predictive values and expectations and ease of use make FOTO an excellent tool, and I really like the program. The questions need some improvements in wording.

Pros

It provides excellent predictive outcomes for patients, and is very quick. It also provides appropriate expectations for patients and providers given the nature of the patients condition. I've found it to be quite accurate.

Cons

Several of the questions are not appropriate (even for healthy patients), or are confusing, making it difficult to answer accurately.

Review Source

ZW

Zach W.  
National Director of Quality and Research  
Hospital & Health Care  
Used the software for: 2+ years

### "Good for what it is but there are flaws"

August 8, 2019

3.0

Better for small practices and only useful for outcomes. Not a suitable for patient engagement or driving new business

Pros

It is risk adjusted outcome data and has benchmarked data.

Cons

Not very user friendly, struggles to handle large amount of data, slow loading, poorly organized data and not very customizable, hard to aggregate data across multiple clinics

Review Source

JK

Jaye K.  
Vice President of Administration  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "FOTO Review"

September 17, 2019

5.0

We purchased the OM Lite version in order to start getting ready for MIPS. While this has been a great tool for our therapists, I would recommend purchasing the full version as it allows for more functional testing with which the therapists are familiar. Training was sparse, but the company will give you more advanced training, if you can get in contact with your representative. I would also recommend that you have an EMR system that will integrate with this software.

Pros

This software has helped our therapists achieve better treatment results and has also allowed the patient to have more input into their treatment plan.

Cons

I do not have anything that I like the least about this software.

Reason for choosing FOTO Analytics

We chose FOTO for price reasons.

Review Source

MT

Mark T.  
Chief Marketing Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great partner with Results PT. We help patients get better, faster, and FOTO helps us prove it."

June 14, 2017

5.0

detailed patient and therapist outcome data, risk-adjusted by condition. Powerful tool to help our team members and share with our referring HCPs.

Pros

Patient-specific data is easy to capture and use with healthcare professionals to show patient progress and improvement. We also can easily track results by therapist, so FOTO becomes a key quality metric for our team members.

Cons

We're waiting for the pelvic health database to become robust enough to begin tracking and comparing outcomes - we're excited about adding this to our tool kit!

Review Source

rK

raz K.  
Staff Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Does not reflect actual quality of care in healthcare, and is not delivered in an effective manner."

January 19, 2020

2.0

Caused frequent irritation by the customers.

Pros

If I was running late it kept the patient busy. Rarely it provided some information I was unaware of.

Cons

Often reflects wrong implied conclusions regarding effectiveness of care {whether positive or negative).

Review Source

BL

Briana L.  
Asst clinical director  
Medical Practice  
Used the software for: 2+ years

### "Ease of use"

September 17, 2019

5.0

Administering surveys much easier there is nothing to calculate can email surveys

Pros

This software makes fxn outcomes and Medicare reporting very easy Excellent customer service

Cons

Integration with emr challenges In terms of some mips reporting

Reason for choosing FOTO Analytics

Ease of use

Review Source

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