FICO's Debt Manager 9 collection and recovery platform delivers superior predictive analytics solutions that drive smarter decisions, accelerate growth, control risk, boost profits and meet regulatory and competitive demands for financial services, government agencies, healthcare organizations, third party agencies and more. Get a demo today.
Likelihood to Recommend:Not LikelyExtremely Likely
Pros: This software is very useful when managing student loans and servicing the loans that are in default.
Cons: The system is very complex so it takes a long time to learn how to utilize everything. The time it takes slows things down.
Many years of poor service
Nov 22, 2016
Ease of Use
Features & Functionality
Value for Money
Comments: We worked with CRS / FICO for many years and I truly wouldn't recommend to anyone. We were way overpriced for a long time and they did nothing to correct it. They locked our data in a proprietary format and wanted to charge a tremendous amount of money to get that data converted. Everything became highly impersonal. Customer Service was always hit or miss if they would provide much help in a reasonable time. The software we had was archaic and anything with much greater functionality they wanted to charge an arm and a leg for. Glad we found WebAR.