DBSync

DBSync


4.5 / 5
12 reviews

Who Uses This Software?

SMBs and Enterprise


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Starts at $500/mo paid annually.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DBSync
  • www.mydbsync.com
  • Founded 2001
  • United States

About DBSync

Integration for connecting on-demand and on-premise applications like CRM, Accounting and Healthcare. DBSync also offers a complete offering of services like Integration, CRM -like Salesforce.com and Accounting like QuickBooks, Intacct along with its integration product suite.


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DBSync Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

DBSync Reviews Recently Reviewed!


Good integration tool

Oct 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of Use, Inbuilt Connectors, Performance, Help Documentation, Drag and Drop Canvas.

Cons: Functionality enrichment needed in certain shapes that will be useful. Error handling could be improved. The documentation need to be updated regularly which helps user to understand more about the new features with the product.

Overall: Allows business to integrate with various platforms. Data mapping is east and flexble. Best Support Team from DBSync. Helped to Integrate On Premise and On demand applications.

Ease of troubleshooting an issue with a process.

Always have wonderful support - great product great customer service!

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DBSync gives us the automation and support we need to help eliminate much of our data entry. Any time we have a problem customer service takes care of us promptly and easily. Their rep was great!

Cons: Nothing comes to mind for cons, the product acts exactly as we need.

Overall: We have been able to eliminate a lot of the data entry from our sales platform into our accounting software. Their rep was great customer service, would recommend rep and DBSync to anyone interested in the product!

Salesforce to Quickbooks Smoothly

May 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have a complicated invoicing process that requires us to bill a client and also pay a physician for the work done. This save significant time pulling data to salesforce to quickbooks automatically vs doing it manually.

Cons: Can be a challenge to set up with out DbSyncs help but they did step in to do so.

Overall: Saving time and many hours getting billings and payment out quicker and more efficiently

Great product and easy to use

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple and it does what it needs to do.

Cons: Not the easiest to change if your configuration needs adjusting. I wouldn't have expected this to be easy to change from the start so it's not something that was expected.

Overall: Great product and easy to use, the setup was easy and the people at DBSync were through and nice to work with. We've had it for almost a year and a half and in that time span only had one issue. The tech support team helped resolve the issue really quick (same day).

DBSync Integration makes it easy to manage our data

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up, we use DBSync to connect our database with Salesforce. It has helped us to integrate and organize our data without spending time worrying about manual data entry.

Cons: If there were some sort of standard validation processes in the platform which could have come handy before we are migrating the data from our database to Salesforce instance.

Overall: Customized products with excellent support systems made our day.

DBSync - an efficient and powerful platform

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an efficient integration platform. Easy to set up and operate.

Cons: Functionality can be improved. Otherwise the support team is there for any kind of error handling.

Overall: DBSync Integration platform is a very efficient with all the customization as per the client needs. Their support system is also helpful. Apart from a few glitch with functionalities improvement, it will be a good choice.

Great product that has saved us a lot of time

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, customer service is responsive, and the cost is reasonable

Cons: It does what we need and isn't causing us any problems, so I can't say anything here

Overall: We are using DBSync to take financial data from Salesforce and input it into QuickBooks. This has saved our finance department so much time and has prevented pesky data entry errors. The original setup process was simple (the mapping document was easy to set up) and then we got rolling pretty quickly. If an issue arises, they are easy to reach and typically fix it quickly. We are very happy!

DB Sync does what we need it to

May 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It works behind the scenes and gets the job done

Cons: Does not alert you that it has stopped working

Overall: We need DBSync to take our orders and sync it with Saleforce

Ease of Doing Business

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: DBSync help was awesome and software is good too

Cons: A bit on the expensive side especially for smaller companies like us.

Overall: software working with Salesforce. Took alittle to get started but now works great

Warning! DBSync Overwrites your CRM Structure

Jul 05, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: What I like least is that the software installs an unmanaged CRM solution, overwrites existing customizations, and is not reversible. Installation and configuration are apparently also difficult (their support spent several hours trying to install/configure and didn't get it working.)

Overall: This product installs an UNMANAGED solution using the legacy "Information" forms for Accounts and Contacts. This means that, if you have had CRM for several years and use the Information forms, all of your customizations will be overwritten (even with the Trial). If/when you remove the product, their customizations are not removed and you do not get your customizations back, so be absolutely certain that you have backed up your CRM customizations and tested reimporting them before you install this product.

Vendor Response

by DBSync on August 11, 2016

Susan,

Thank you for the review and raising this. We have many MSCRM Customers and ALL prefer the unmanaged package. It gives the most flexibility to configure both MSCRM and DBSync, which is what you want.

DBSync is an ETL Tool, you can configure it as you want. It facilitates data transfer but the end user needs to make sure there are no data issues as we do not manage / monitor the systems that you integrate.

All our specs are online. As with any integration you should first test before installing into production. That is normal process when installing any addons with MSCRM (or any software). Which is why we give you Trail instance to test it out before you buy it.

Our template uses few custom fields to manage integration all others are standard MSCRM fields as required by QuickBooks integration.

Hope this clarifies some of your questions. I do understand that your experience was not the best, we will certainly look into how we can improve.

Thanks
Rajeev Gupta

Good Product , Excellent Support

May 20, 2013
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Its really easily Customizable and works very well The support is Excellent and the Product is Dependable.

Cons: Not found Anything Bad yet

Overall: Good Product and Excellent Support

Integrates accounting

May 24, 2012
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Used for Salesforce & Quickbooks and SQLServer - works well

Cons: Read their Wiki

Overall: Try it, its value for money for mid size business