Who Uses This Software?

SMBs and Enterprise


Average Ratings

3 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $480.00/year
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DBSync
  • www.mydbsync.com
  • Founded 2001
  • United States

About DBSync

Integration for connecting on-demand and on-premise applications like CRM, Accounting and Healthcare. DBSync by Avankia DBSync also offers a complete offering of services like Integration, CRM -like Salesforce.com and Accounting like QuickBooks, Intacct along with its integration product suite.


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DBSync Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

DBSync Reviews

Warning! DBSync Overwrites your CRM Structure

Jul 05, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: What I like least is that the software installs an unmanaged CRM solution, overwrites existing customizations, and is not reversible. Installation and configuration are apparently also difficult (their support spent several hours trying to install/configure and didn't get it working.)

Overall: This product installs an UNMANAGED solution using the legacy "Information" forms for Accounts and Contacts. This means that, if you have had CRM for several years and use the Information forms, all of your customizations will be overwritten (even with the Trial). If/when you remove the product, their customizations are not removed and you do not get your customizations back, so be absolutely certain that you have backed up your CRM customizations and tested reimporting them before you install this product.

Vendor Response

by DBSync on August 11, 2016

Susan, Thank you for the review and raising this. We have many MSCRM Customers and ALL prefer the unmanaged package. It gives the most flexibility to configure both MSCRM and DBSync, which is what you want. DBSync is an ETL Tool, you can configure it as you want. It facilitates data transfer but the end user needs to make sure there are no data issues as we do not manage / monitor the systems that you integrate. All our specs are online. As with any integration you should first test before installing into production. That is normal process when installing any addons with MSCRM (or any software). Which is why we give you Trail instance to test it out before you buy it. Our template uses few custom fields to manage integration all others are standard MSCRM fields as required by QuickBooks integration. Hope this clarifies some of your questions. I do understand that your experience was not the best, we will certainly look into how we can improve. Thanks Rajeev Gupta

Good Product , Excellent Support

May 20, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Its really easily Customizable and works very well The support is Excellent and the Product is Dependable.

Cons: Not found Anything Bad yet

Overall: Good Product and Excellent Support

Integrates accounting

May 24, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Used for Salesforce & Quickbooks and SQLServer - works well

Cons: Read their Wiki

Overall: Try it, its value for money for mid size business