# Cloud Workflow - iPaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloud Workflow - iPaaS the right Integration solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/105755/DBSync/reviews --- Cloud Workflow - iPaaS 4.6 (74) [View alternatives](https://www.capterra.com/p/105755/DBSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Cloud Workflow - iPaaS Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews KE Kimberly E Office ManagerWarehousing, 2 - 10 employeesUsed the software for: More than 2 years. “This helps to educate our sales team on the quantity on hand, what's available.“ February 23, 2023 SG Steve G CTOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “It is not easily configurable without support from vendor.“ February 24, 2023 BW Brian W ControllerInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Were able to customize the out of the box solution to have the functionality that we needed.“ January 4, 2022 JJ Jeni J ControllerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “In our version, there is not an easy way to pinpoint which record is causing a problem.“ October 29, 2021 JJ Jeni J ControllerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “It is easy for me to update our mappings if we need a basic change. “ October 29, 2021 DP Debbie P Development Assoc - Database MgrNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The sound wasn't working so I had to use the phone option.“ December 21, 2021 JH Joe H Director of Business OperationsInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Very intuitive.“ September 21, 2022 JS Jackie S Office ManagerSports, 2 - 10 employeesUsed the software for: More than 2 years. “Somedays when I have a sale come in minutes before UPS comes to pickup our shipments 10 minutes is too long to wait for everything to sync. “ October 20, 2020 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tim S. CFO Environmental Services Used the software for: 2+ years ### "Great experience! Great product even better customer support!" June 2, 2020 5.0 I would highly recommend looking at them as an option, it has saved us hours and hours of manual work simply invoicing our clients! Pros The DBSync software has saved our company and our department hours and hours of work every week. Our streamlined process allows invoices to be automatically created in our MSFT CRM and seamlessly flow into our QBooks! We just upgraded to QB Enterprise 2020 (but we have used DBSync for years with QB PRO 2017) and \[SENSITIVE CONTENT HIDDEN\] in customer support was professional. He communicated well and made the upgrade quick and easy! Great work. Cons It takes a couple times to understand “validating” the connection but that is probably more of “user error” as I don’t normally work in an IT or IS environment. Review Source CY Cashin Y. Team Lead Financial Services Used the software for: 1-2 years ### "DBSync for Salesforce to Onpremise data syncing" October 14, 2020 4.0 Good support when things didn't work, and provided fix, workaround quickly. Pros Responsive level of support from Tech account manager and engineering, Relatively easier to set up to get data syncing up and running Cons Lack of Meta data backup, Multithreading Reason for choosing Cloud Workflow - iPaaS Price, Support for SQL, Salesforce integration Review Source SE Susan E. Management Consulting Used the software for: Less than 6 months ### "Warning! DBSync Overwrites your CRM Structure" July 5, 2016 1.0 This product installs an UNMANAGED solution using the legacy "Information" forms for Accounts and Contacts. This means that, if you have had CRM for several years and use the Information forms, all of your customizations will be overwritten (even with the Trial). If/when you remove the product, their customizations are not removed and you do not get your customizations back, so be absolutely certain that you have backed up your CRM customizations and tested reimporting them before you install this product. Cons What I like least is that the software installs an unmanaged CRM solution, overwrites existing customizations, and is not reversible. Installation and configuration are apparently also difficult (their support spent several hours trying to install/configure and didn't get it working.) Review Source Response from DBSync August 11, 2016 Susan, Thank you for the review and raising this. We have many MSCRM Customers and ALL prefer the unmanaged package. It gives the most flexibility to configure both MSCRM and DBSync, which is what you want. DBSync is an ETL Tool, you can configure it as you want. It facilitates data transfer but the end user needs to make sure there are no data issues as we do not manage / monitor the systems that you integrate. All our specs are online. As with any integration you should first test before installing into production. That is normal process when installing any addons with MSCRM (or any software). Which is why we give you Trail instance to test it out before you buy it. Our template uses few custom fields to manage integration all others are standard MSCRM fields as required by QuickBooks integration. Hope this clarifies some of your questions. I do understand that your experience was not the best, we will certainly look into how we can improve. Thanks Rajeev Gupta JS Jackie S. Office Manager Sports Used the software for: 2+ years ### "Makes Our Workflow More Efficient " October 20, 2020 5.0 Excellent! Pros I love the time it saves me! If I had to manually add all the Data between SalesForce and Quickbooks each time we made a sale it would take me forever. This software has made my job so much more efficient since we have been using it. Cons The only downfall which may not even be a downfall as I haven't looked into it much is the amount of time it takes to sync. My supervisor has always said it takes 10 minutes. Somedays when I have a sale come in minutes before UPS comes to pickup our shipments 10 minutes is too long to wait for everything to sync. Those are the only times I manually enter things just because I have to start with the invoice so that I can get it printed from Quickbooks and get the order out right away. Then it is a pain to go back into Salesforce and manually enter it all. Much more efficient to have this software! Reason for choosing Cloud Workflow - iPaaS Was in our budget for what we needed to use it for. Worth every Penny! Review Source WV Will V. Software Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "DBSync works and pricing is reasonable" May 24, 2021 4.0 The product works. But to get it to work properly took way longer than I expected. Pros DBSync allows users to automate data imports, gives them some level of control over data mapping and the frequency of data imports. Cons DBSync created custom fields in Salesforce's Accounts entity and, at least initially, ignored the Contacts entity completely. However, after communicating the problem with DBSync's account manager, their developers were able to fix the problem incorporating the Contacts entity into the import. Reason for choosing Cloud Workflow - iPaaS 1\. Good reviews 2. Cost/Benefit (price) 3. It was recommended by a third-party marketing company we hired to help us with Salesforce. Review Source BW Brian W. Controller Insurance Used the software for: 2+ years ### "DBSync" January 4, 2022 5.0 Pros Great features and support team. Were able to customize the out of the box solution to have the functionality that we needed. Cons Can take extra time if customizing the solution, but team is great at working through everything to make sure it's exactly what you need. Review Source VR Verified Reviewer Operations Food & Beverages Used the software for: 1-2 years ### "Great product and easy to use" May 14, 2019 5.0 Great product and easy to use, the setup was easy and the people at DBSync were through and nice to work with. We've had it for almost a year and a half and in that time span only had one issue. The tech support team helped resolve the issue really quick (same day). Pros It's simple and it does what it needs to do. Cons Not the easiest to change if your configuration needs adjusting. I wouldn't have expected this to be easy to change from the start so it's not something that was expected. Review Source Samuel C. IT Analyst Marketing and Advertising Used the software for: 2+ years ### "Great Customer Support" March 25, 2020 5.0 Our days of double entry on our systems are over. With DBSync we're able to sync data from one dabase to another with ease. Pros We like the ease of use and great customer support. Cons Setup process was easy and we have no complaints. Review Source VR Verified Reviewer Sales Team Lead Retail Used the software for: 1-2 years ### "Time Saver" May 17, 2019 4.0 The company has been great to work with. Checking in on how we are using the product and letting me know when they see an error on their end. I just wish there was a way that your company and our company that set it up could communicate better to resolve the situation, as I personally am not someone who can help much with the software side. Pros the functionality of the communication abroad different platforms to help provide accurate and conside information Cons with the connection process we have had some trouble keeping the communication active and running continuously. Review Source KH Kathy H. Director Construction Used the software for: 2+ years ### "I recommend DB Sync" May 17, 2019 5.0 Pros I looked for a software program that would transfer data from Salesforce to Quickbooks, and the best one I found was DBSync. We've used them for quite a few years now, and it's been a good experience. The customer service is very responsive and helpful. Being able to transfer my data from SF to QB saves me a tremendous amount of time. Cons It's pretty pricey. I wasn't able to find anything else comparable, and they did spend a lot of time setting up the platforms so that the transfer of data would work well. As a small business, though, the annual fee is a bit steep. That being said, I wouldn't want to manually transfer all the information. Review Source BR Brieonna R. Office Manager Hospitality Used the software for: 2+ years ### "Great Customer Service" January 7, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] was my point of contact with help and it was great being able to get quick responses via email than us chatting on the phone for hours. Pros Easy to use software for my job. New user and it's not been hard to learn at all. Cons Works great in my opinion. I have not been using it long enough to find any flaws yet. Review Source DB Dave B. Accountant Computer Software Used the software for: 2+ years ### "Easy Use" April 22, 2020 5.0 Extremely positive, they are extremely easy to work with and meet our needs. Pros This software runs flawlessly and saves the company a ton of time. Any time I have had any issue, they have been extremely helpful and resolved the issue immediately. Cons Nothing comes to mind, it integrates very smoothly. Review Source RM Rosa M. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Thank you DBsync from ENF" June 24, 2020 5.0 The customer service is incredible, the team is amazing. They were in contact with me all the time until we resolved the problem. Pros Time, We are saving time in the capture. Cons Yes, I would like to create my fields or values (matching between software). This is not easy, I need to call them for support. Review Source DA Danish A. Service Technician Computer & Network Security Used the software for: 6-12 months ### "\[SENSITIVE CONTENT\] was very helpful!" May 3, 2022 5.0 Support is great. Pros Ease of use, and customer support is great! Cons Slight learning curve but thanks to customer support and \[SENSITIVE CONTENT\] figured it out. Review Source DP Debbie P. Development Assoc - Database Mgr Non-Profit Organization Management Used the software for: 1-2 years ### "Support success " December 21, 2021 5.0 It's a great way to operate support cases. Pros I like the connectivity it provides between the tech and user. Cons The sound wasn't working so I had to use the phone option. Review Source RM Roxanna M. Staff Accountant Computer Software Used the software for: 1-2 years ### "A software with a great support team" January 11, 2021 4.0 Pros Although we have encounter some issues in connection with our other products, the support team is very proactive and efficient in making it work quickly and 100% Cons the fact that it seems to get disconnected if one of my other software does an update. Review Source KR Kunal R. Data Migration Lead Information Technology and Services Used the software for: 1-2 years ### "DBSync Integration makes it easy to manage our data" October 24, 2018 5.0 Customized products with excellent support systems made our day. Pros Easy to set up, we use DBSync to connect our database with Salesforce. It has helped us to integrate and organize our data without spending time worrying about manual data entry. Cons If there were some sort of standard validation processes in the platform which could have come handy before we are migrating the data from our database to Salesforce instance. Review Source NS Neha S. Product Engineer Information Technology and Services Used the software for: 1-2 years ### "DBSync - an efficient and powerful platform" November 6, 2018 5.0 DBSync Integration platform is a very efficient with all the customization as per the client needs. Their support system is also helpful. Apart from a few glitch with functionalities improvement, it will be a good choice. Pros It is an efficient integration platform. Easy to set up and operate. Cons Functionality can be improved. Otherwise the support team is there for any kind of error handling. Review Source MM Miranda M. Sr Financial Analyst Biotechnology Used the software for: 6-12 months ### "So essential and so great!" July 22, 2021 5.0 Pros It does exactly what I need it to between our systems. The customer service team has always been very quick and helpful. Cons Not able to figure the system out on your own. Review Source GC Grace C. Exec Director of Operations & Finance Health, Wellness and Fitness Used the software for: 6-12 months ### "Efficient Time Saver" August 20, 2020 5.0 Our implementation company and its leader were awesome. The tech team is so supportive. Pros It has cut out repetitive and redundant work - streamlined our processes between Salesforce and QuickBooks. Cons I cannot think of anything specific to complain about. Review Source WR Wesley R. Director of Technology Facilities Services Used the software for: 6-12 months ### "Easy to use..." April 30, 2020 5.0 Pros Consistent platform that gets the job done. Cons Needs more technical documentation around MySQL & QB Review Source JR Joe R. Systems Administrator Environmental Services Used the software for: Less than 6 months ### "Great Product, great support" October 11, 2021 5.0 Very positive. Pros Fantastic software, great sync, support is responsive and effective. Cons Learning curve, same as most software. It's not bad though. Reason for choosing Cloud Workflow - iPaaS Good demo. Review Source AW Anna W. Controller Marketing and Advertising Used the software for: 1-2 years ### "High Quality Customer Support" October 22, 2020 5.0 Our experience has been excellent and we recommend DB Sync to connect systems and create value organizational efficiencies. Pros We value the kind and helpful DB Sync team that responds promptly to our tech support calls to add enhancements request to our web connection. Cons The software meets all of business needs at this time. Reason for choosing Cloud Workflow - iPaaS We chose DB Sync to connect MS Dynamics to Quickbooks because of their established track record. Review Source TH Tristan H. Marketing Construction Used the software for: Less than 6 months ### "Good software" April 27, 2021 4.0 Overall the process has been fine with no overwhelming issues Pros When sync is set up properly, its very convienent Cons Set up time can take quite some time if you are unaware of some of its complicated aspects Review Source ET Eliza T. Owner Used the software for: ### "Good Product , Excellent Support" May 20, 2013 4.0 Good Product and Excellent Support Pros Its really easily Customizable and works very well The support is Excellent and the Product is Dependable. Cons Not found Anything Bad yet Review Source Similar Products Featured