# Page 2 | Cloud Workflow - iPaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cloud Workflow - iPaaS the right Integration solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105755/DBSync/reviews

---

Cloud Workflow - iPaaS

4.6 (74)

[View alternatives](https://www.capterra.com/p/105755/DBSync/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Cloud Workflow - iPaaS

## Showing most helpful reviews

Showing 26-50 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

qQ

qutaiba Q.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Great Job"

July 28, 2021

4.0

great experience and good job

Pros

Quick response and great service and they take it personally to make it happen

Cons

great job but some errors and no monitoring

Review Source

JJ

Jeni J.  
Controller  
Wholesale  
Used the software for: 2+ years

### "Great Support"

October 29, 2021

5.0

I have been a customer for many years and have never had an issue getting the support we need as we have grown and our needs have changed.

Pros

It is easy for me to update our mappings if we need a basic change. Also tech support is very responsive if I need a customization that is outside of my skill level.

Cons

Identifying errors in a sync job can be difficult. In our version, there is not an easy way to pinpoint which record is causing a problem.

Review Source

DP

Dara P.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Client Support "

April 22, 2022

5.0

Excellent customer service! I appreciate \[SENSITIVE CONTENT\] and team's assistance with resolving our issue.

Pros

We enjoy the efficiently of the software.

Cons

We do not see any issues as this time with the software.

Review Source

YD

Yvonne D.  
Project Manager  
Oil & Energy  
Used the software for: 2+ years

### "Great software, great support"

October 4, 2021

5.0

The software is very efficient, reduces manual effort significantly.

Pros

Product is very easy to use and works well.

Cons

It is a good product and easy to integrate Salesforce and Quickbooks.

Reason for choosing Cloud Workflow - iPaaS

DBSync helped us do a very thorough test to make sure it would work for us. And then they made all the modifications we needed very quickly.

Review Source

CB

Christian B.  
Director of Sales Operations  
Accounting  
Used the software for: 1-2 years

### "DBSync Review"

September 1, 2021

5.0

Pros

Great support team. \[SENSITIVE CONTENT\] is excellent

Cons

No cons so far. So far ever time I have an issue I contact support and the address it right away and do an excellent job

Review Source

BD

Brenda D.  
Office Manager  
Wholesale  
Used the software for: 2+ years

### "Always have wonderful support - great product great customer service!"

March 25, 2019

5.0

We have been able to eliminate a lot of the data entry from our sales platform into our accounting software. Their rep was great customer service, would recommend rep and DBSync to anyone interested in the product!

Pros

DBSync gives us the automation and support we need to help eliminate much of our data entry. Any time we have a problem customer service takes care of us promptly and easily. Their rep was great!

Cons

Nothing comes to mind for cons, the product acts exactly as we need.

Review Source

KE

Kimberly E.  
Office Manager  
Warehousing  
Used the software for: 2+ years

### "Support Help"

February 23, 2023

5.0

This helps to educate our sales team on the quantity on hand, what's available.

Pros

Everyone is easy to work with, they help you get to the main problem with your software integration.

Cons

Too Many updates, sometimes doesn't want to work.

Review Source

ZP

Zachary P.  
Customer Success Manager  
Environmental Services  
Used the software for: 2+ years

### "Customer Service"

August 5, 2020

5.0

We use DBSync mainly for migrating sales data from Quickbooks to our CRMs.

Pros

We like the functionality of the software. Taking sales data from Quickbooks and migrating it into our CRM is extremely helpful.

Cons

There are some days where the migration doesn't happen, but DBSync is often already working on the issue before I find out. They are very proactive and can create workarounds and final solutions in a timely manner.

Review Source

RP

Renzie P.  
Accountant  
Education Management  
Used the software for: 2+ years

### "Customer Service"

May 14, 2021

4.0

Overall it is good and recommended

Pros

DB Sync is easy to use and implement. As for customer service they provide quick service and very helpful.

Cons

The system does have a issue with transactions from Shopify and we need to review the information monthly in all of the system to make sure everything has moved from Shopify to QuickBooks to Salesforce correctly.

Reason for choosing Cloud Workflow - iPaaS

Overall recommendation from others

Review Source

CB

Chad B.  
Salesforce Business Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Salesforce to Quickbooks Smoothly"

May 15, 2019

5.0

Saving time and many hours getting billings and payment out quicker and more efficiently

Pros

We have a complicated invoicing process that requires us to bill a client and also pay a physician for the work done. This save significant time pulling data to salesforce to quickbooks automatically vs doing it manually.

Cons

Can be a challenge to set up with out DbSyncs help but they did step in to do so.

Review Source

FA

Faizan A.  
IT Developer  
Real Estate  
Used the software for: 2+ years

### "Making us proud as dbsyncing Improving Gradually"

March 8, 2021

4.0

Overall we are satisfied and yes It was little bumpy when we started but now feeling great as dbsyncing improving gradually.

Pros

Customer support, no doubt reaching out in case of issue is just a ticket away. Also the server specifications: they have improved a lot in these 2 areas.

Cons

There logging and error/updates. reporting. Mostly we the customers find if anything like dbsync server or qbe go down.

Review Source

LP

Liza P.  
Finance  
Ranching  
Used the software for: 2+ years

### "Great customer support! "

July 27, 2021

5.0

Pros

If I ever run into an issue the Support Team is great to work with. Very helpful and always get my problems solved.

Cons

Sometimes there will be issues Syncing but like I stated above the Support Team is very quick and helpful to get it fixed asap.

Review Source

BR

Brian R.  
Controller  
Medical Devices  
Used the software for: 1-2 years

### "DB Sync is a good partner"

January 20, 2022

5.0

Pros

Integration possibilities are endless. Support is quick and is dedicated to get an answer if you encounter an issue.

Cons

No dislike yet. Just know that syncs could take awhile to run if you're integrating to multiple destination/systems.

Review Source

JC

Jean C.  
VP  
Hospitality  
Used the software for: 2+ years

### "DB Sync Review"

January 11, 2021

5.0

Pros

We have used this product for over 6 years. It has been stable and works in the background with no problems.

Cons

The only issue I have is that support is not available on the weekends. On the rare occasions we have needed support if it fell on a weekend we were unable to complete sales until the following week

Review Source

SP

Subhani P.  
Product Engineer  
Program Development  
Used the software for: 2+ years

### "Good integration tool"

October 29, 2018

5.0

Allows business to integrate with various platforms. Data mapping is east and flexble. Best Support Team from DBSync. Helped to Integrate On Premise and On demand applications. Ease of troubleshooting an issue with a process.

Pros

Easy of Use, Inbuilt Connectors, Performance, Help Documentation, Drag and Drop Canvas.

Cons

Functionality enrichment needed in certain shapes that will be useful. Error handling could be improved. The documentation need to be updated regularly which helps user to understand more about the new features with the product.

Review Source

ER

Edrees R.  
It Manager  
Arts and Crafts  
Used the software for: 2+ years

### "DBSync (Time Saving Conncetor)"

May 14, 2021

5.0

Pros

With DBSync we have saved almost all double entry between Great Plains and Salesforce.

Cons

Currently due to local SQL databased we have to keep the DBSync connector in our local server not in the cloud, so we rarely have date issue that the sync stops working and we have to manually adjust the date.

Review Source

JT

Jane T.  
Director, HR & Finance  
Computer Software  
Used the software for: 2+ years

### "Excellent Application"

February 27, 2023

5.0

The ease of the sync between Salesforce and QB has made the process of issuing invoices, receiving payment and updating the accounting system seamless.

Pros

The integration between Salesforce and QB is outstanding and the customer service is exceptional.

Cons

There are occasional syncing errors that seemingly pop up out of nowhere, but the customer service is easy to get in touch with and quick to correct.

Review Source

SS

Stan S.  
Sales Manager  
Computer Software  
Used the software for: 2+ years

### "Good support."

April 9, 2022

4.0

Pros

Support responds quickly and is competent.

Cons

I've been using this software for about 7 years and it has improved immeasurably in that time. It was painful at first.

Review Source

MB

Miranda B.  
Operations Coordinator  
Computer Software  
Used the software for: 1-2 years

### "DBSync "

February 27, 2020

4.0

Pros

Allows us to spend less time manually entering in information to multiple programs. We only have to enter it into one and then everything syncs to Quickbooks. The customer support is very helpful and quick to respond.

Cons

Our receivables in Salesforce are usually off slightly because not all receivables push into Salesforce from Quickbooks. It would be nice to know the data was reliable and completely accurate. But it is close.

Review Source

BM

Brett M.  
General Manager  
Facilities Services  
Used the software for: 2+ years

### "Does what it says it should. Support is responsive for the few issues that came up."

March 19, 2020

4.0

Pros

This software does what it says it is supposed to. It works seamlessly in the background so I don't even have to pay attention to it. The few times small issues arose, customer support was very responsive.

Cons

A few small issues needed to be fixed after initial integration.

Review Source

SE

Stacy E.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Great Customer Support"

June 8, 2020

4.0

Pros

For the most part the software is plug and play and runs in the background synching information between Sales Force and Quickbooks. The customer support provided is exceptional.

Cons

The connection tends to break a lot requiring it to be reset.

Review Source

SS

Shelbi S.  
Senior Accountant  
E-Learning  
Used the software for: 2+ years

### "DB Sync"

September 21, 2020

4.0

Pros

Once the software is setup, there is no maintenance required for the sync to run.

Cons

The back end of the software is very technical and I wish I better understood how the connectors work.

Review Source

RJ

RAJI J.  
CONTROLLER  
Pharmaceuticals  
Used the software for: 2+ years

### "Integration"

February 4, 2021

4.0

Pros

Sync features and integration with QuickBooks

Cons

Issues with syncing accounts, products and invoices from CRM with QuickBooks. It does not support to work with multiple company files.

Review Source

JH

Joe H.  
Director of Business Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Data Synchronization "

September 21, 2022

5.0

Overall, very satisfied. Customer support, rarely needed, was always responsive and committed to resolution.

Pros

Simplicity. Once setup there are no complicated actions needed. Very intuitive.

Cons

Nothing about the software to NOT like... It just works!

Review Source

VR

Verified Reviewer  
VP Planning  
Wholesale  
Used the software for: 2+ years

### "DB Sync does what we need it to"

May 14, 2019

5.0

We need DBSync to take our orders and sync it with Saleforce

Pros

It works behind the scenes and gets the job done

Cons

Does not alert you that it has stopped working

Review Source

Similar Products

Featured