Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • ActivePrime
  • www.activeprime.com
  • Founded 2001
  • United States

About CleanCRM

Automated data cleansing solution - find and merge all duplicates with one click; Embedded in the CRM - manage the deduplication process from within the same interface; Set custom deduping and merging rules; Categorize duplicate sets for quick review and edits; PCI and HIPAA compliance


CleanCRM Features

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

CleanCRM Reviews Recently Reviewed!


Capterra loader

Finally, No More Duplicate Nightmares in My CRM!

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, as the tools works right from Salesforce without installing any software or exporting records.

ActivePrime support is very helpful and walked me through solving all issues.

Their pricing model: it's based on number of admin users, and not total number of CRM users, which is a big advantage against other options.

Cons: Merging rules were a little bit difficult to learn and utilize to customize deduplication process. I contacted support and they helped me managing these rules and customizing them to our specific needs.

Overall: The problem was finding and merging large amount of duplicates, especially duplicates with little value variations that we couldn't figure out how to find.

CleanCRM tool helped us finding and merging all types of duplicates that already exist in our CRM.

On the other hand, CleanEnter and CleanImport help us preventing new duplicates from entering our CRM when we are importing or manually inserting new leads and contacts into Salesforce.

Our data in CRM On Demand is now more reliable after using Active prime

Dec 06, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Active Prime Support is always very quick and easy to work with on resolving any issues.It also Increased user productivity as the team can focus on selling, and not trying to determine which account is the right one to use.

Cons: There should be an option where it would stop a user from the duplicate account. Right now it only shows them the suggestions.

Overall: Our organization is the parent company for ten separate companies sharing

one instance of CRM On Demand. With 200,000 Contacts

and 70,000 Accounts, We rely on CRM data for prospecting,

sales and operations and accurate contact information is critical

for the sales team to be quick, effective and reactive in sales.

After the CRM On Demand implementation, we quickly realized

we needed a way to clean up thousands of duplicates which had

been loaded and created complaints by users of the CRM. We also

needed a way to prevent duplicates as sales and operations created

new contacts. Duplicate data made it difficult to produce opportunity

reports for management.