Who Uses This Software?

Job Shops, Machine Shops, Captive Shops, Fab Shops, Prototype Shops, Repair Shops, Tool and Die Shops


Average Ratings

52 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $169.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Realtrac Holdings
  • www.realtrac.com
  • Founded 1981
  • United States

About REALTRAC

Realtrac Performance ERP is a software company specializing in manufacturing software for machine shops, job shops and make to order manufacturers. The company was founded in the heart of a machine shop and has served the manufacturing industry for over three decades. The program is used by thousands of users across North America. The Real Time Software is very easy to learn and use and boasts the lowest total cost of use software on the market. Operational in Days, Not weeks or Months.


REALTRAC Features

  • Accounting Integration
  • ERP
  • Maintenance Management
  • MES
  • MRP
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Safety Management
  • Shipping Management
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Capacity Management
  • Job Costing
  • Job Tracking
  • Order Management
  • Purchasing
  • Quality Control
  • Quotes / Estimates
  • Scheduling
  • Shipping Management
  • Traceability
  • Work Order Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management

REALTRAC Reviews Recently Reviewed!


Great System, Everything We Needed Without the Crazy Complexity

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy.

2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it.

3. Developers are very responsive to feature requests or the rare glitch. Great people to work with. They're very active in bringing useful updates.

4. It's a network license, you can put RealTrac on as many computers as you want. Plus logging in past your number of licenses still gives you up to 10 minutes, thus nobody gets automatically booted. Some network licenses (from other companies) won't even let you log on which means you have to go find who left the program up on a random computer. RealTrac's gives you grace, which is great.

5. Training is not pay by the hour, it's basically unlimited, plus we are easily able to do remotely; both of which saves thousands of dollars.

Cons: 1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

Overall: We are very pleased. They've got a great system and fantastic to work with.

First ERP experience

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

Cons: It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right.

Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

Vendor Response

by Realtrac Holdings on November 30, 2018

Hi Daniel,

Thank you very much for your review. We strive to provide excellent customer service and we rely on our customer¿s ideas and suggestions to drive our developments. We are happy that you have experienced our customer-centered approach. In regards to your reference to the configuration of windows, our technical team will be reaching out to you shortly as this has changed in a more recent release.

Thank you,
Jeremy Klosowski

Realtrac ERP being used in a CNC machine job shop environment.

Feb 27, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Work step customization. Attaching files to jobs or part numbers.

Cons: 1) Time card time display is inaccurate and not fixable, therefore not being utilized. 2) For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers. 3) Overall look and feel of the software and reporting sheets feel antiquated, like it was developed in the late 90's.

Overall: Realtrac has been a great resource for quickly estimating upcoming projects and large scale bids on a variety of machines, work types and work stations. We offer many post-production processes at our facility that include a combination of some or all of the following: cleaning equipment, manual equipment, manual labor, ongoing consumable items and a variety of packaging materials and clean room supplies. The ability to affix real known costs to all of these things for any specific job has helped ensure that we are quoting our cost very accurately and not unexpectedly raisin our customer's pricing on subsequent orders.

Recommendations to other buyers: I feel like Realtrac needs to have 1 or 2 more full time developers working to make it a better product for their customer base. For the amount of money, there should be more value in regards to quicker updates, software improvements and technical customer support correspondence.

Realtrac use in a machine shop and fabrication environment.

May 06, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Looking up old and current estimates and jobs is very easy. There are numerous search fields that allow you to search by description, part #, drawing #, customer name and customer PO #. You can also look up jobs and estimates within a given date range. I also like the different reporting functions, including labor cost breakdowns per job, as well as being able to lookup and report on individual employee performance within any given date/time range.

Cons: The GUI is somewhat dated aesthetically. Making changes to templates could be made easier to do. When populating and defining router steps on an estimate, the order of operations sometimes get switched around unintentionally, and have to be fixed.

Overall: The main benefit that we have seen from this software is the ability to understand and verify our profit margins on each job, while also holding our shop employees to performance standards throughout each work day.

REALTRAC for small lot production in a small shop

Mar 27, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Low cost, high functionality, responsive customer support!

Cons: It's a little bit of a hassle to setup and changes/updates to certain data have to be made in several locations. Inventory management could also be a little more intuitive and user friendly.

Overall: We have used REALTRAC for several years managing production and inventory of repeat items in our business. The software performs well and for the price, the functionality, support, and responsiveness of the REALTRAC team is unbeatable. There is something of a learning curve to the software, but with disciplined use, we have found it to be very flexible and effective at capturing at and managing the data we need without imposing an unnecessary waste of effort or time.

Recommendations to other buyers: Don't assume you can figure it out on your own. Take the time to setup individual training and webinars and ask lots questions. Proper training and guidance initially is worth the investment and is almost imperative to getting the most value in return for the effort spent entering data.

review of Realtrac

May 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the combination with Right Board. Visual aide is nice.

Cons: I would like to have more flexibility with the time estimates. More concerned that an operator makes overall time on his operation.(Run plus set up) If they go over on their set up time the screen goes red and I believe it stays red for the rest of the job. If I'm wrong on this please let me know.

Overall: Realtrac helped get our shop scheduling more accurate and organized. We can have work line up in our machines even if the job has other operations to be performed prior. With the color coding we know what is available for machining and what is not. Pictures of the parts help quickly find them at a glance.

Finally a shop management program that works for a Job Shop

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Cons: Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Overall: Realtrac has really helped organize our shop without creating extra work for our employees.

Vendor Response

by Realtrac Holdings on November 20, 2018

Hello,

Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment.

Thank You,
Jeremy Klosowski

Realtrac Review

Nov 20, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this software has easy search functions, is user friendly, stores a variety of information, and has multiple report functions.

Cons: The reports are horrible. Any report you run in excel has these merge functions which doesn't allow you to transfer information to another excel sheet. I always have to copy and paste one line at a time. I have requested for Realtrac to improve these report but I have not seen anything updated.

Overall: Overall, it provides us with information that we need to run our company successfully.

Money well spent

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use is the biggest item but there are many more. I hardly picked up the manual to learn this software!

Cons: I wish it was date sensitive for Inventory Reporting and other "what if" scenarios. But this isn't critical.

Overall: RealTrac fit our company at the perfect time! We were a smaller company that never had a job shop ERP system and RealTrac made this very easy to implement and allow us to grow. It is the perfect software to get started and grow your company!

Recommendations to other buyers: If you are new to Job Shop software .... this is what you want!

Northern Precision - Realtrac for Twenty Years!

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The range of uses, reports and also the fact that it is tracked in "real" time and is current every five seconds.

Cons: The ability to design and generate custom reports. Some data is not available in all reports.

Overall: We have been using Realtrac for approximately 20 years and it has continuously improved in its applications, efficiency and overall quality. Realtrac is a large factor in our success over the years and has helped make us the company we are today! Look forward to Realtrac for years to come.

Realtrac Review

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Price. Support. Catching data in real time so errors can be corrected while the operator still remembers the job.

Cons: Inflexibility for some items. Reporting for example.

Overall: Great for the price but feels a little "not ready for prime time" due to some inconsistencies between screens and modules. For example, some time is reported in minutes and seconds and on another screen or report the time is in tenths of a minute.

Easy Use Some features no one else has

Nov 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use, Document control. You are able to make prints and any other documents available like packaging instructions to the shop floow without confusion

Cons: Reporting needs to continue to improve. Some reports are clunky. Not easy to customize

Overall: Excellent quoting and shop floor management. All part documents in one place.

RealTrac is on the Real Track

May 03, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great.

Cons: Designing reports can be cumbersome, especially since this is not an everyday task for us.

Overall: In general a good product.

President

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a very powerful program. Realtrac also listens to their users and will update their software all the time for the better

Cons: That you need to purchase extra licenses for additional users.

Overall: It keeps track where my jobs are and I haven't used it yet in it fullest capacity.

A lot better then using post-it's

May 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: it's easy environmental setup for Users to follow day to day operations and track cost for the product

Cons: starting to become over complex's , New and old customer have idea's for improvement of the software base on how there operations or business are control

I Highly Recommend Realtrac

Aug 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Able to take care of all aspects of the business in one place. Scheduling, ordering, and especially job tracking.

- Has good flow from one area to another

- Nice user interface

- Rightboard is great to be able to show what we have and schedule

- Great customer support

Cons: Bouncing between tabs can be cumbersome

Would like to be able to delete quotes

Forms can be difficult to customize

Ease to manage

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My work made easier when started to use this tool. I can easily track and manage the inventories. Great features and functions.

Cons: I highly recommend to upgrade the interface but it can still good. Expensive but worth it in tracking.

Good once you learn it

Nov 27, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has multiple functions if used correctly

Are able to link information well

Cons: Has glitches/issues more frequently than preferred

Takes quite a while to learn and understand all of the modules and how they connect

A good value.

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick to get up and running.

Very good customer support.

Exports to Quickbooks.

Shop Floor is easy to use.

Cons: Reports are not flexible enough. Not all fields are available on all reports. No user fields.

RealTrac = Awesome

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly, Exports to QuickBooks, Exports to Excel, Can Upload your Logo, Customer Service!!!!!!

Cons: The software updates can be confusing at first sometimes, but customer service is good with helping.

Extremely cost effective

Feb 27, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the ease of use

Cons: the financial reports do not function well

Overall: We have been a long time user and it extremely satisfying to make a suggestion and then see it incorporated in the next upgrade.

Recommendations to other buyers: no

It gets the job done

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software makes it easy to keep track of time spent on jobs

Cons: The inventory feature doesn't integrate smoothly with Quickbooks

Great System

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: No Cons

Overall: Havent had an issue that I couldnt pick up the phone and call the Realtrac team and them not be able to help right away. Very pleased

Recommendations to other buyers: Keep Doing the great work

lynn's review

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: more features. faster to use.

Cons: had few issues with transferring my into to peachtree software

President

May 10, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Live database along with the RFQ/PO functions and Rightboard

Cons: Not all the RFQ/PO functions worked at first, now they have updated and they are working.

Overall: Starting a new business with large Bill of Materials, managing the manufacturing costs. It has worked well to handle these tasks.

Good and Reliable Software to use

Sep 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is very good in terms of monitoring workflows and job scheduling as well. It helps me to organize more the situation in the operation.

Cons: Some modules are difficult to get in. But other than that, there's none.

SQMS

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Job costing and tracking the hours for each station really helps me keep track of what the employees are doing daily.

Cons: Setting it up all the stations and employees was time consuming but necessary.

Overall: Love the program and all the features.

Realtrac review experience

Nov 26, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Cons: Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

Overall: Using Realtrac is not my first ERP experience. I found moving into Realtrac to NOT be very intuitive.

Realtrac Was the Answer for Us

Mar 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use

Cons: You have to purchase additional modules for some functions

Overall: We are a small growing shop. We had purchased a different ERP software 1 year ago. We struggled to implement it. The estimating part of it was really clunky. We ended up relying on spreadsheets yet. Realtrac has been extremely easy to learn. It just makes sense. We went with the leasing option and like that we always get the most up to date version.

Good but needs improvements

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and get set up for an ERP system

Cons: Reporting is less than desirable, I would like more in reporting and scheduling.

Overall: Great support and friendly service

A MUST have for any size business!!

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our company after having Realtrac installed and about 3 weeks to get our employees accumulated to the process. we were able to pay for the system in one month!

Wish we would have bought this system earlier! Real Time Monitoring Gets Real Time Results!!

Needs improvement

Feb 23, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Never used an ERP before. This software has helped us track our work load and cost. It has been a valuable tool.

Cons: Customer support needs improvement and software could use pop up help tips when things won't post/export/enter, to direct the user what needs to be fixed in order to process the function needed.

Overall: We've been using realtrac for several months. It has helped us keep track of our work load and costs efficiently. I would like to see help buttons when there are issues with purchase order or invoices not posting. It would be nice if the software gave some explanations as to why something may not have posted/exported. It would also be very helpful if there were satellite training classes to address specific issues that customers may be having (instead of only running remote sessions).

Does the job

Aug 06, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Realtrac is user friendly, and easy to set up. The attachments options help keep things clean and organized for easy access. This software makes it simple to correct mistakes.

Cons: The quality group is very basic and doesn't really add valve.

Overall: The Realtrac software does what we need it to do. We can easily quote jobs, monitor the work and watch the costing. Overall very happy.

Always looking for User Friendly options

Mar 15, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: When items on a purchase order post correctly to a job, that is a great.

Cons: Inventory is a huge pain, hard to always see if it is accurate. Estimate feature needs a lot of work.

Overall: Thomas Newvine is the only reason this program is receiving a positive rating at all. The kinks are being worked out, thank you. Still could use improvements on ease of use. Items from Purchase orders still not always post to the job, The estimate transition to the job, could use some serious time on making this a better feature.

Recommendations to other buyers: Time management is not a positive remark for this software.

A great WIP software

Feb 23, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well thought out, great features and you can adapt it to your needs.

Cons: A couple of sorting features that need adding.

Overall: We are a small manufacturing company and they have worked with us diligently and helped us get the program up and running. They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team!

Recommendations to other buyers: Be patient if there is a need you want with the software. They will work with you. Great support!

Great features, but needs additional development

Nov 27, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great value for an entry-level package...

Cons: The reporting is very poor. The Realtrac team struggles to respond to customization/improvement requests.

Overall: We would not be able to run our complex business without an ERP software package like Realtrac

Not so impressed

Feb 23, 2017
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Shop Screen. Only easy thing to use

Cons: Inventory system lacks a lot. Job set up is confusing. System setup for employees, workcenters, workstations is a nightmare. The worst is the reporting, little to no customization.

Overall: We bought a company that had this software. After many phone calls we finally got a handle on it. Not the best GUI not the best functionality. Rigid in my opinion. Setup not straight forward. Only good part is the shop screen.

Recommendations to other buyers: Needs a complete overhaul

Forever Software

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: In my new position I am back using Realtrac software again. But I have used Realtrac since 1992 at just continues to get better and better. The software is so user friendly that anyone can learn very quickly. It has always been great for managing small to large businesses, being able to manage people, work centers, inventory, financials, truly amazing. I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great. I would recommend it to anyone looking for a manufacturing business solution.

Small Company review

Mar 06, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: As of yet it has not been able to run properly. I have not had a lot of "Pros".

Cons: I have to change some of my company nomenclature to conform with the software. There are several steps to enter a PO, plan, allocate materials, and release. These are not intuitive and don't necessarily run in a easy flowing order. The spreadsheet columns will not expand to show all the information within.

Overall: The hardest part of choosing a ERP software is adapting your already established nomenclature, planning and processing methods to the software. While no software can completely adapt to the way a company runs, this one comes close. Where you are forced to change to fit the system, the staff is every ready to help guide the stake holders through the process.

Apr 22, 2013
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: J & L Turning, Inc has had Realtrac software in our plant for approximately 20 years. We are a manufacturing company that manufactures custom designed tools, therefore every job is different. Keeping track and researching jobs was a nightmare. We found Realtrac extremely user friendly and adaptable to anything you want to monitor on your plant floor, plus it intergrates with our accounting software. If you run into a problem, help is always there when you need it. I certainly would recommend Realtrac to all businesses that want to monitor their production, inventory, costs, sales all of it. Easy to use, easy to learn - a winner.

Mar 27, 2013
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: Talsco has been using Realtrac for the past five years. The software is very easy to use and to learn. We currently utilize all modules available and are more than satisfied with the software. We manufacture 100's of different part numbers and without Realtrac it would be a nightmare tracking all of those jobs. Customer service is excellent! If we have a question regarding the software it is extremely easy and quick to get an answer. I would recommend Realtrac to all shops and businesses looking for a functional and easy to use MRP system.

Great tracking software with plenty of capability.

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: This software fulfills my needs for tracking and planning jobs. There is little difficulty in either of these processes. Customer support is excellent and willing to do what is necessary for their customers to have a good experience with the software. The software lacks a bit on intuitiveness in regards to the interface, but the training that the company provided was more than adequate to familiarize us with the software.

Wonderful Product!

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Ease of use.

Cons: Learning curve.

Overall: As an individual that is new to this software, I must tell you how easy it is to use. I am learning something new every day!

Review Realtrac for money back

Jun 09, 2014
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is very user-friendly, and the vendor is very knowledgeable on the product.

Cons: The inventory module is not linked into the standard purchase system, and the vendor didn't explain this step.

Recommendations to other buyers: You have to understand that the modules are separate (inventory), and you should purchase multiple seats.

Apr 24, 2013
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

Comments: East Side Machine, Inc. purchased our first DOS version of Real Trac in 1993 when we were an eight person company with $750,000 in sales. We have been using Real Trac ever since for our shop floor tracking and integration with Quick Books. It has enabled us to grow with the upgrades to Real Trac to 42 employees and sales of $8,000,000+.

Customer Service

Apr 03, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: Great product, needs better customer service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great Software - Simple - Does everything it advertises.

Mar 30, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Software never crashes. It is easy for everyone in the shop to use. It gives many options to accomplish what you need. Tracks time and inventory very well.

Excellent product

Feb 28, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We've be using this software for over 20 years. It has become a central part of our business, that we cannot do without.

Realtrac Review

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Overall satisfied with the program. There are some things that could be better, but it generally suits my purposes.

Reports...

Feb 23, 2017
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Comments: The reports that we are able to export out of Realtrac are horrible. Also, we have requested multiple items for improvement and many are not done.