# GuestCentric Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GuestCentric Software - reviews, pricing plans, popular comparisons to other Content Management products and more.

Source: https://www.capterra.com/p/106230/GuestCentric

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# 

 GuestCentric Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

GuestCentric

## What is GuestCentric?

GuestCentric is a leading provider of cloud-based digital marketing software that helps hoteliers protect their brands, drive bookings and connect to their customers on all digital platforms. GuestCentrics all-in-one platform provides hoteliers with award-winning responsive web sites for mobile, tablets and desktops; a user-friendly booking engine; a social marketing module to publish on social networks; and a channel manager to offer rooms on Booking, Expedia, and hundreds of other channels.

## What is GuestCentric used for?

[Content Management](https://www.capterra.com/content-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$399

Per User, Per Month

Free trial  
not available

Free version not included

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Do you work for GuestCentric?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.guestcentric.com&name=GuestCentric)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GuestCentric

0.0

VS.

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$399

Per User, Per Month

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (431)

Value For Money

0.0 (0)

Value For Money

4.6 (410)

Customer Service

0.0 (0)

Customer Service

4.8 (420)

## GuestCentric alternatives

Highest Rated

[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about GuestCentric

Overview

### What company size and specific industries is GuestCentric built for?

GuestCentric is designed for small hotel chains and independent boutique hotels, especially 4- and 5-star properties. It suits hospitality businesses that need software tailored to upscale lodging operations rather than general-purpose hotel management.

Features and Usability

### What are the key features of GuestCentric?

GuestCentric offers booking management, reservations management, and online booking for direct reservations, along with channel management, multi-channel management, and GDS/OTA integration for distribution control. It also includes rate management, inventory management, marketing automation, reporting/analytics, website management, design management, guest experience management, and API support.

Getting Started and Support

### What training and onboarding options does GuestCentric offer?

GuestCentric provides live online sessions, webinars, and videos to support team training. Live online sessions and webinars offer guided instruction in real time, while videos give users self-paced material for reviewing features and setup steps as needed.

Getting Started and Support

### What customer support options does GuestCentric offer?

GuestCentric provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Because no reviewer feedback on support is available, no claims can be made about response speed, agent helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Design Management

Collaborate on creating a product by sharing and adjusting designs through a shared portal

GDS/OTA Integration

Global distribution system used by online travel agencies to track availability and manage reservations

Guest Experience Management

Capture guest experience at a granular level and utilize data to deliver tailored services

GuestCentric 18 features

Application programming interface that allows for integration with other systems/databases

Create, update, and manage bookings, itineraries, and reservations

Manage various distribution channels, build relations with channel partners, and track their performance

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

More than one location

Book meetings and appointments through a website or digital platform

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

One location

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Built-in website builder or integration with third-party site

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## Pricing

Basic

$399.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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