--- title: "EZClaim Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EZClaim Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more." source_url: "https://www.capterra.com/p/106348/EZClaim-Medical-Billing/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # EZClaim Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EZClaim ## What is EZClaim? EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system for the small-to-medium size offices. Experts in the field of medical billing software, EZClaim offers a variety of feature rich solutions to fit the needs of your office including EZClaimPay credit card processing, integration with Practice Fusion, Amazing Charts, Quick EMR, WebPT and other EMR/EHR vendors. We are also a great fit for Billing Services, with the ability to create multiple company files. ## What is EZClaim used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Health](https://www.capterra.com/occupational-health-software/) Top alternative Featured Overall rating Based on 128 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $199 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EZClaim?[Manage this product listing](https://www.g2.com/products/ezclaim-ezclaim/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EZClaim 4.5 (128) VS. [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price $199 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (128) Ease Of Use 4.1 (1,388) Value For Money 4.5 (116) Value For Money 3.7 (1,018) Customer Service 4.5 (124) Customer Service 3.8 (1,308) ## EZClaim alternatives Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/alternatives/) ## FAQs about EZClaim Overview ### What problems does EZClaim solve? EZClaim solves time-consuming medical billing workflows by helping teams create, batch, submit, and track insurance claims, post payments and remittances, and monitor aging receivables. EMR imports, payer templates, clearinghouse connections, and searchable patient and service records reduce duplicate entry. Small practices, billing companies, front-office staff, and revenue-cycle billers benefit most. Answer based on 106 reviews Overview ### Which roles and teams benefit most from EZClaim? EZClaim is most used by practice owners, billing and accounts receivable teams, office managers, and healthcare operations leaders. Billers use it to prepare and submit claims, track reimbursements, and manage follow-up work. Owners, controllers, and executives monitor billing activity and revenue, while clinical practice leaders support accurate documentation-to-claim workflows. Answer based on 122 reviews Overview ### What company size and industries is EZClaim built for? EZClaim is built for small-to-medium-sized medical billing offices, with small businesses representing 93% of reviewers and Medical Practice accounting for 34%. It also serves midsize businesses (7%), Hospital & Health Care organizations (17%), and Mental Health Care providers (15%) needing medical billing and credit card processing. Answer based on 128 reviews Features and Usability ### What are the key features of EZClaim? EZClaim includes claims management and electronic payments, supporting claim research, remittance processing, and reimbursement tracking. Data import/export and third-party integrations connect billing data with accounting and practice systems, while customizable reports provide filtered views by demographics or physician. Revenue management helps practices monitor expected payments and payment collection. Answer based on 23 reviews Pricing ### How much does it cost and what fees or limitations are included? EZClaim starts at $199 per user per month with cloud backups, onboarding training, support, and branded statements. Reviewers often consider it good value and report few extra fees, though some small practices find monthly costs steep alongside TriZetto. Limited automation and manual report setup can also affect fit; custom reports cost extra. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on EZClaim? EZClaim is generally easy for new employees and nontechnical users to learn, with a straightforward interface that supports quick independent use. Training options include live online sessions, webinars, and documentation. Reviewers report that detailed workflows, less intuitive functions, and customization can require extra orientation, especially for staff seeking to use all features. Answer based on 36 reviews Getting Started and Support ### What customer support options does EZClaim offer, and how do users rate the experience? EZClaim offers chat support. Users frequently describe the support team as knowledgeable, friendly, and quick to help resolve issues, with clear updates during longer cases. Some users, however, report delayed responses, unanswered requests, inconsistent follow-through, and difficulty getting timely assistance for urgent problems. Answer based on 67 reviews Features and Usability ### How easy is EZClaim to use for medical billing? EZClaim provides a straightforward medical billing experience for small practices and billing companies. Users often find claim entry, payment posting, searches, and batch processing easy to learn, especially with available training. Some users find the interface dated, navigation less intuitive for complex tasks, and multi-provider account management more complicated. Answer based on 51 reviews Features and Usability ### How well does EZClaim handle claims processing? EZClaim supports efficient professional claims processing, with editable claims, batch submissions, templates, and clearinghouse connections. Small practices and billing teams value its logical workflow, claim-error visibility, and payment posting. However, complex resubmissions, replacement claims, attachments, and certain imports can require manual work or create account-reconciliation challenges. Answer based on 49 reviews ## Who uses EZClaim? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,380 Medical Billing reviews Not all medical billing software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Billing & Invoicing** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Charting** (**63%**) EZClaim includes **Billing & Invoicing** and **Appointment Management**, giving practices the tools to handle payments and keep scheduling organized in one system. While the system lacks **Charting**, it does provide other highly rated capabilities, including **HIPAA Compliant** (**70%**), **Claims Management** (**61%**), and **Code & Charge Entry** (**51%**). These features help practices protect patient data, manage claim submissions more efficiently, and record charges accurately, helping businesses maintain compliance and support faster reimbursement. Billing & Invoicing 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Appointment Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling HIPAA Compliant 4.6 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.4 (41) 100.00% of 41 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Code & Charge Entry 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Data Import/Export 4.5 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Import and export data to and from software applications EZClaim 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Chiropractors: Serves chiropractic practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Physical Therapy: Designed specifically for physical therapy practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (128) 4.4 Based on 128 reviews ## Pricing Value for money 4.5 (116) EZClaim Software $199.00 Per User,Per Month Value for money 4.5 (116) 4.5 Based on 116 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (124) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (124) 4.5 Based on 124 reviews ## User reviews Overall rating 4.5 Based on 128 reviews Filter by rating Counts reflect reviews available in this feed. 5(79) 4(38) 3(10) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful JC Jennifer C. Operations Manager Used the software for: 3-5 years ### "ExClaim Product & Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 1, 2026 Overall, the program is simple to learn and use. It is very helpful in our day-to-day posting of payments and invoicing. Pros The software itself is pretty easy to use. The functionality of the program ties into our Quickbooks program pretty well. Cons Their customer support is lacking for sure. I have submitted 3 different support tickets to attempt to update our account, with response to only 1 of the requests. It was something that our IT department is unable to do, so I replied to the same "open" ticket, and received no response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Revenue Cycle Coordinator Used the software for: 1-3 years ### "No complaints!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Pros Easy to use! Very straight forward. Works well with my clearinghouse. I have only had one issue I can think of in the last 2 years, and they resolved it within hours. Cons Wish there were more options on formatting statements, the info can appear all smushed together. Can be slow at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shanetrice F. MEDICAL BILLER, CODER, PCT MANAGER Used the software for: 1-3 years ### "It does the job for Small Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 EZClaim provides a straightforward and functional billing solution that is particularly well-suited for small to mid-sized medical practices. The system emphasizes ease of use and affordability over advanced automation and high-level analytics. Operational Challenges Limited Automation: Many processes (e.g., follow-ups, advanced reporting) require manual handling. Basic Interface: The system design is functional but lacks modern usability enhancements. Pros Easy to Use (Beginner-Friendly), Cost-Effective for Small Clinics,Faster Claims & Payments.Excellent Customer Support: Support staff are described as knowledgeable, responsive, and dedicated to solving issues promptly. I had a dedicated team member that gave me their number for any troubles and we still keep in contact after they left the team. Cons Basic User Interface (Outdated Feel). Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make the biller aware so it can also be updated in EzClaim. If there is a name or DOB correction Ezclaim creates a duplicate account. That becomes a known issue and make you have to do double the work. Then turn around and resubmit the claim that now cost extra to fix and resend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Reliable and Straightforward Medical Billing Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2026 Overall, EZClaim has been a dependable solution for professional medical billing. It performs well for claims submission and tracking and does what it is designed to do without unnecessary complexity. While it may not have all the modern features of larger enterprise systems, it provides solid value for organizations that prioritize reliability and straightforward billing workflows. Pros EZClaim is very straightforward and functional for professional claims submission. The claim creation process is logical, and it integrates well with clearinghouses. It is especially helpful for smaller practices or billing companies that need a clean, efficient workflow without overly complex features. The reporting tools are practical and help track billing performance. Customer support has been responsive when we have needed assistance. Cons The interface feels somewhat dated compared to newer cloud-based platforms. Some customization options require manual workarounds, and training new users takes some orientation time. It is not as robust for large, multi-location organizations looking for highly advanced automation or analytics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer OWNER, MLS, BSc, CPC Used the software for: 3-5 years ### "Thoughts That Should Matter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 16, 2026 While the current system is functional, it falls short of the standard required to remain competitive in today’s rapidly evolving environment. Significant operational improvements are necessary to enhance customer satisfaction, because without them, clients will inevitably migrate to organizations that offer more reliability, transparency, and partnership. The healthcare revenue cycle is becoming increasingly competitive. AI is transforming many industries, but in medical billing, the technology is not yet accurate enough to replace clearinghouses, certified coders, or experienced billers. Human oversight remains essential due to regulatory complexity, payer variability, and the high financial impact of errors. However, for human expertise and technology to work together effectively, the organization’s infrastructure must align with both client needs and the expectations of partners like TriZetto. Progress cannot happen when the approach is “take it or leave it.” That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation. True growth comes from listening to clients, collaborating on solutions, and adapting internal processes to meet modern industry standards. Organizations that embrace partnership—not rigidity—are the ones that stand out, retain clients, and thrive in a competitive, AI‑driven world. Pros It’s a web‑based platform that’s intuitive, user‑friendly, and easy to navigate, especially for new clients who may be unfamiliar with the system. The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients get up to speed quickly and operate with confidence. Cons The price is a bit high compared to other markets. Many bugs are still occurring and have not yet been resolved. The statement freeze bug has been ongoing for a while, and if it happens on the weekend, you will have to wait until Monday for any assistance. At times, there can be a delayed response when urgent help is needed. Some support tickets have gone unanswered, so I need to follow up again. I've encountered numerous issues with ERA, including transactions not being processed correctly, putting me in a difficult position with my clients. I have contacted Trizerro three times about lowering my subscription as a small business, but the answer has always been no. There seems to be no consideration for clients like me, who have been loyal since the beginning. I believe that long-term clients should receive better pricing when they reach out to negotiate their monthly subscription. Overall, the service has been very unstable and slow lately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief Executives Officer Used the software for: Less than 1 year ### "Chief Executive Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2026 My overall experience has been good. It operates efficiently and when I need assistance it is easy to et help Pros It is really good value for the money and I enjoy how easy it is to submit a claim. I feel like it was easy to learn the system. Cons I would like if it was easier to auto populates my claims and possibly a way to import that was easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accountant Used the software for: 3-5 years ### "Ocean Partnership EZClaim Review - Accountant William A Lauria" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 I would say my overall EZClaim experience has been a positive one with minimal hiccups even during the data migration process. I appreciate the software. Pros I believe EZClaim has high value with a fair cost. Claim processing is simple and reporting is exactly as needed. EZClaim customer service has always been prompt to respond when needed as well. Cons The lag in the remote platform especially when exporting and saving reports. It would be helpful if the claims screen included the ID number and Medicaid number as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 1-3 years ### "EZ Claim was a life- saver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 11, 2026 After our system crashed we needed help. Being so used to our old system, it was a challenge to start anew. Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it was a phone call away! Pros It is user friendly. Training was great. Had all our questions and issues answered. Very helpful staff. Cons The print on the website was very small. Was not able to make it any bigger. Would like more report options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ADMINISTRATOR Used the software for: 3-5 years ### "BEST EMR OUT THERE!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 I have used many EMR systems, this is by far, the best program ever!! It is efficient, user friendly, and an all around fantastic program Pros The pricing is lower than any other EMR that I have found. It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! The customer service is fantastic and any help you ever need, there is always someone there quickly! Cons I cannot think of a thing I do not like! Wait, yes I can. I guess for me, it was time consuming in the very beginning. You have to enter all your practice information, to include, all provider information, procedure codes and diagnosis codes. That could be different now, I do not know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Billing Specialist Used the software for: 1-3 years ### "EZClaim - Worth the Hype" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2026 Overall my experience with EZClaim has been a game changer. I can track all patients past and present, services, bills, accounts, payments, authorizations, with just a click of a few buttons. Awesome! Pros EZClaim is very easy to use to keep records of all services and payments. It easily creates batch claims as well as individual statements. It helps us understand individual patient service usage and predict more accurately future needs. Information and answers are intuitive and easy to find. Cons The reports are not as easy to develop specifically tailored to what we need. It can be a little difficult to find the right report and include the correct information on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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