--- title: "EZClaim Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EZClaim Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more." source_url: "https://www.capterra.com/p/106348/EZClaim-Medical-Billing/" page_type: "product" language: "en" --- # EZClaim Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EZClaim ## What is EZClaim? EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system for the small-to-medium size offices. Experts in the field of medical billing software, EZClaim offers a variety of feature rich solutions to fit the needs of your office including EZClaimPay credit card processing, integration with Practice Fusion, Amazing Charts, Quick EMR, WebPT and other EMR/EHR vendors. We are also a great fit for Billing Services, with the ability to create multiple company files. ## What is EZClaim used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Health](https://www.capterra.com/occupational-health-software/) Top alternative Featured Overall rating Based on 128 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $199 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EZClaim?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ezclaim.com/&name=EZClaim) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EZClaim 4.5 (128) VS. [3.9 (1,379)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price $199 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (128) Ease Of Use 4.1 (1,376) Value For Money 4.5 (116) Value For Money 3.7 (1,006) Customer Service 4.5 (124) Customer Service 3.8 (1,296) ## EZClaim alternatives Highest Rated [4.8 (531)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/alternatives/) ## FAQs about EZClaim Overview ### What problems does EZClaim solve? EZClaim solves slow, manual medical billing by streamlining claim creation, electronic submission, ERA auto-posting, payment reconciliation, and aging follow-up. It reduces duplicate data entry with templates, simplifies payer and clearinghouse workflows, and improves visibility into receivables. Small to midsize practices, billing companies, front office staff, and medical billers benefit most. Answer based on 123 reviews Overview ### Which roles and teams benefit most from EZClaim? EZClaim is most used by billing teams, office managers, and practice owners who need to manage claims submission, payment posting, and accounts receivable efficiently. Operations and finance leaders use it to streamline billing workflows, improve reimbursement tracking, reduce administrative errors, and maintain visibility into the financial performance of healthcare practices. Answer based on 122 reviews Overview ### What company size and industries is EZClaim built for? EZClaim is built for small-to-medium-size offices, led by small businesses at 93%, with Medical Practice as the top industry at 34%. It also serves Hospital & Health Care organizations at 17%, Mental Health Care providers at 15%, and a smaller share of midsize businesses at 7%. Answer based on 128 reviews Features and Usability ### What are the key features of EZClaim? EZClaim includes core medical billing tools like claims management, electronic submission, EDI, remittance advice, and payment posting, which reviewers discuss most. Differentiating features include EMR/EHR and clearinghouse integrations, insurance eligibility verification, payer templates, reporting, and multi-provider database management for handling patient records, scheduling, and receivables. Answer based on 67 reviews Pricing ### How much does it cost and what fees or limitations are included? EZClaim starts at $199 per user/month for EZClaim Software, which includes daily cloud backups, onboarding training, support resources, and custom logo statements. Reviewers often call it a good value with few extra fees, though some small practices find the monthly cost steep and note limited automation and manual reporting work. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on EZClaim? EZClaim is generally quick to onboard, with live online sessions, webinars, and documentation that help teams learn the basics fast. Front-desk staff, billers, and new hires often get comfortable quickly, while admins and organizations with more detailed workflows may need extra orientation, follow-up questions, and more one-on-one training time. Answer based on 36 reviews Getting Started and Support ### What customer support options does EZClaim offer, and how do users rate the experience? EZClaim offers chat support. Users often describe support as responsive, knowledgeable, and helpful, with quick answers and effective troubleshooting. Training and onboarding are also viewed positively. Some reviewers, however, report slower responses, inconsistent follow-through, unanswered requests, and frustration when help is needed outside regular business hours. Answer based on 67 reviews Features and Usability ### Is EZClaim easy to use for medical billing? EZClaim offers a straightforward medical billing workflow that many small practices and billing teams learn quickly. The layout, claim screens, and batch functions feel intuitive for daily work, especially with training and support available. Some users still find the interface dated, navigation crowded, or multi-provider tasks more manual than expected. Answer based on 51 reviews Features and Usability ### How well does EZClaim handle claims processing? EZClaim handles routine claim submission well for many medical practices, billing companies, and standard insurance workflows. It supports batch claims, claim edits, clearinghouse connections, and useful notes for follow-up. More complex cases, import exceptions, resubmissions, and specialized reporting can require extra manual work or workaround steps. Answer based on 49 reviews ## Who uses EZClaim? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,361 Medical Billing reviews Capterra reviewers highlight these as the top priorities when selecting medical billing software: - **Billing & Invoicing** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Charting** (**63%**) EZClaim includes **Billing & Invoicing** and **Appointment Management**, helping practices handle payments accurately and keep scheduling organized. However, it does not include **Charting**. Instead, it offers other highly rated capabilities such as **HIPAA Compliant** (**70%**), **Claims Management** (**61%**), and **Code & Charge Entry** (**51%**). These features help businesses protect patient data, process claims more efficiently, and record charges correctly, providing teams with better control over daily billing operations. Billing & Invoicing 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Appointment Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling HIPAA Compliant 4.6 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.4 (41) 100.00% of 41 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Code & Charge Entry 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Data Import/Export 4.5 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Import and export data to and from software applications EZClaim 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Chiropractors: Serves chiropractic practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Physical Therapy: Designed specifically for physical therapy practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (128) 4.4 Based on 128 reviews ## Pricing Value for money 4.5 (116) EZClaim Software $199.00 Per User,Per Month Value for money 4.5 (116) 4.5 Based on 116 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (124) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (124) 4.5 Based on 124 reviews ## User reviews Overall rating 4.5 Based on 128 reviews Filter by rating 5(79) 4(38) 3(10) 2(0) 1(1) Mentioned topic Sorted by most recent JC Jennifer C. Operations Manager Non-Profit Organization Management ### "ExClaim Product & Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 26, 2026 Overall, the program is simple to learn and use. It is very helpful in our day-to-day posting of payments and invoicing. Pros The software itself is pretty easy to use. The functionality of the program ties into our Quickbooks program pretty well. Cons Their customer support is lacking for sure. I have submitted 3 different support tickets to attempt to update our account, with response to only 1 of the requests. It was something that our IT department is unable to do, so I replied to the same "open" ticket, and received no response. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KP Krystin P. Revenue Cycle Coordinator Medical Practice ### "No complaints!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Pros Easy to use! Very straight forward. Works well with my clearinghouse. I have only had one issue I can think of in the last 2 years, and they resolved it within hours. Cons Wish there were more options on formatting statements, the info can appear all smushed together. Can be slow at times. Alternatives considered [imagine.io](https://www.capterra.com/p/255510/imagine-io/) Reasons for choosing EZClaim Cost was a main factor, and EZ was less complicated with simple functions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SF Shanetrice F. MEDICAL BILLER, CODER, PCT MANAGER Medical Practice ### "It does the job for Small Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2026 EZClaim provides a straightforward and functional billing solution that is particularly well-suited for small to mid-sized medical practices. The system emphasizes ease of use and affordability over advanced automation and high-level analytics. Operational Challenges Limited Automation: Many processes (e.g., follow-ups, advanced reporting) require manual handling. Basic Interface: The system design is functional but lacks modern usability enhancements. Pros Easy to Use (Beginner-Friendly), Cost-Effective for Small Clinics,Faster Claims & Payments.Excellent Customer Support: Support staff are described as knowledgeable, responsive, and dedicated to solving issues promptly. I had a dedicated team member that gave me their number for any troubles and we still keep in contact after they left the team. Cons Basic User Interface (Outdated Feel). Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make the biller aware so it can also be updated in EzClaim. If there is a name or DOB correction Ezclaim creates a duplicate account. That becomes a known issue and make you have to do double the work. Then turn around and resubmit the claim that now cost extra to fix and resend. Switched from [INSYNCR](https://www.capterra.com/p/152616/PresentationPoint/) SWITCHED BILLING COMPANIES, THEN SWITCHED MID-CYCLE Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JC Janie C. Chief Executives Officer Mental Health Care ### "Chief Executive Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 My overall experience has been good. It operates efficiently and when I need assistance it is easy to et help Pros It is really good value for the money and I enjoy how easy it is to submit a claim. I feel like it was easy to learn the system. Cons I would like if it was easier to auto populates my claims and possibly a way to import that was easier. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WL William L. Accountant Non-Profit Organization Management ### "Ocean Partnership EZClaim Review - Accountant William A Lauria" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 I would say my overall EZClaim experience has been a positive one with minimal hiccups even during the data migration process. I appreciate the software. Pros I believe EZClaim has high value with a fair cost. Claim processing is simple and reporting is exactly as needed. EZClaim customer service has always been prompt to respond when needed as well. Cons The lag in the remote platform especially when exporting and saving reports. It would be helpful if the claims screen included the ID number and Medicaid number as well. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Heather K. Director Medical Practice ### "EZClaim is a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 4, 2026 Overall, I've had a great experience! I've used this platform for nearly seven years now and I would recommend to other billing companies. Pros EZClaim is a very user friendly product. It's very straight forward and has the ability to do all required functions for Medical Billing. Cons It would be nice if I could fully customize my own reports. There are a lot of great reports to choose from, but there are times I have to combine two or three to get the data I really am looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Elena K. Billing Specialist Individual & Family Services ### "EZClaim - Worth the Hype" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2026 Overall my experience with EZClaim has been a game changer. I can track all patients past and present, services, bills, accounts, payments, authorizations, with just a click of a few buttons. Awesome! Pros EZClaim is very easy to use to keep records of all services and payments. It easily creates batch claims as well as individual statements. It helps us understand individual patient service usage and predict more accurately future needs. Information and answers are intuitive and easy to find. Cons The reports are not as easy to develop specifically tailored to what we need. It can be a little difficult to find the right report and include the correct information on it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CHERIE F. ADMINISTRATOR Hospital & Health Care ### "BEST EMR OUT THERE!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 I have used many EMR systems, this is by far, the best program ever!! It is efficient, user friendly, and an all around fantastic program Pros The pricing is lower than any other EMR that I have found. It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! The customer service is fantastic and any help you ever need, there is always someone there quickly! Cons I cannot think of a thing I do not like! Wait, yes I can. I guess for me, it was time consuming in the very beginning. You have to enter all your practice information, to include, all provider information, procedure codes and diagnosis codes. That could be different now, I do not know. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Price too high, not enough support for me when I needed it. Alternatives considered [Athena](https://www.capterra.com/p/155897/Athena/) Reasons for choosing EZClaim The price was much cheaper, and the ease of use was 100 times better Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MT Melinda T. Office Manager Mental Health Care ### "EZ Claim was a life- saver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 2, 2026 After our system crashed we needed help. Being so used to our old system, it was a challenge to start anew. Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it was a phone call away! Pros It is user friendly. Training was great. Had all our questions and issues answered. Very helpful staff. Cons The print on the website was very small. Was not able to make it any bigger. Would like more report options. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JN Jeannie N. Physical Therapist Hospital & Health Care ### "EZClaim Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2026 I find EZClaim to be very user friendly and very easy to use. I also love the assistance that is given as often as you need it. Pros I love the zoom calls. They are so helpful with questions for a first time user. They are very patient and willing to answer any questions. Cons There are no cons at this point. I am still new to using EZClaim but I do not have anything that I do not like at this point. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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