# ExpertusONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ExpertusONE the right Human Resources solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/106359/ExpertusONE-LMS/reviews

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ExpertusONE

4.3 (12)

[View alternatives](https://www.capterra.com/p/106359/ExpertusONE-LMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ExpertusONE

Ease of use

3.9

Customer Service

4.2

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Researcher  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Packed with features, great customer service"

October 4, 2024

5.0

Pros

It's packed with features for both the admins and the students. Also, support is more than amazing.

Cons

There's a learning curve if you are the platform admin, since it has lots of features.

Review Source

CH

Cathy H.  
AVP Training and Content Development  
Airlines/Aviation  
Used the software for: 1-2 years

### "Great Support"

October 9, 2024

5.0

The staff support has been exception. \[sensitive content hidden\] did a great job of preparing us for implementation and are now taking us through the upgrade.

Pros

The price point for the services I needed fit

Cons

Student site wasn't very intuitive process but the updates being implemented now are an improvement

Alternatives considered

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

Reason for choosing ExpertusONE

We chose it because it had the features we needed at the price point we could afford. We reviewed several other products but I don't remember which ones.

Switched from

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

Absorb sunset our original product and moved us to their new platform. It was a terrible experience and the new tool was not user friendly. There was no support for our issues.

Review Source

AS

Alex S.  
HR- Trainer  
Machinery  
Used the software for: 6-12 months

### "Review of program"

October 10, 2024

3.0

It's a program that needs a lot of improvement

Pros

Not sure yet. There's a lot to improve here, creating the classes has been kind of difficult since it's not that simple as other program that I used before. Learners

Cons

Make classes with videos is not very easy and for the learners is not simple to use

Switched from

[BRIDGE](https://www.capterra.com/p/145699/Bridge/)

Don't know. I'm an administrator and that was a decision from corporate level

Review Source

MM

Martha M.  
President  
Hospital & Health Care  
Used the software for: 6-12 months

### "ExpertusONE implementation in our Organization"

October 4, 2024

5.0

Great, they are supporting us in all implementation phases

Pros

Currently we are implementing several tools from ExpertusONE in our organization. Their different teams have been great and very professional, supporting us with our feedbacks, requirements, updates, and other inquiries to complete the implementing phase.

Cons

The complexity of some tools are an achievement for our implementation team

Review Source

VR

Verified Reviewer  
  
Marketing and Advertising  
Used the software for: 6-12 months

### "Glad We Made The Switch"

January 24, 2016

5.0

Shifting to an LMS that is designed for mobile use from the ground up is increasingly important for us. This was a smart choice for us because it fits in easily with other systems and resources, and the company keeps rolling out new mobile-oriented business functionality.

Pros

Unlike other LMS systems, this is thoughtfully designed for multiple kinds of organizational users -- not just for our learners, but also for our administrators who need (and deserve) tools that make their job easier. Also, managers are well supported, with real-time reports to help them track status of their employees, collectively or individually, and communications tools that lets them follow-up, if needed, with anyone who needs reminders or coaching follow-up. This is all mobile, and synchronizes with the LMS, so you can work online or off with any functions, and not worry about it.

Cons

Value is good, but there is increasing price pressure from other vendors who make it easy to get started with free trials. Would've helped seal the deal if they offered that kind of low-risk adoption path.

Review Source

DP

Denise P.  
Director of Operations  
Accounting  
Used the software for: 2+ years

### "Powerful LMS promotes learner engagement to create behavior change"

January 29, 2016

4.5

Pros

The results we've seen have been phenomenal. 70% of our learners (mental health clinicians) intend to change their practice behaviors based on the role-play video training that we've delivered in ExpertusONE. The Expertus platform gives us the flexibility to customize reporting, branding and delivery to meet our LMS needs, but more importantly, those of our clients. The Expertus team has been responsive, and support has been excellent. People are at the core of any partnership, and Expertus is staffed by knowledgeable, strategic thinkers who understand the space that today's LMS' occupy for the benefit of tomorrow's learners.

Cons

Not a cheap product, but we think it's well worth it.

Review Source

SB

Shereena B.  
Training Manager  
Computer Software  
Used the software for:

### "Initial review"

February 17, 2017

3.0

There are some good features available but still quite limiting when looking for a quality learning management system.

Pros

Gamification, ability for management-type role to assign courses - these are very useful things to have. Also to see the progress is great, I like this when assigning items to users.

Cons

Unable to find the ability for searchable catalogs, API limitations and integration with Active Directory. These things are important when it comes to trying to migrate our existing information with what we will want to have.

Review Source

LY

Lamar Y.  
Tech Support, Online College  
Accounting  
Used the software for: 1-2 years

### "ExpertusONE eval"

July 7, 2015

4.0

Pros

Ease of use. Customer focused company. overall company image is very professional.

Cons

website was a little cluttered. i had to look through several links to find what i was looking for. This was over a year ago so they may have cleaned it up since then.

Review Source

DP

Denise P.  
President  
  
Used the software for:

### "Powerful LMS promotes learner engagement to create behavior change"

October 13, 2015

5.0

The results we've seen have been phenomenal. 70% of our learners (mental health clinicians) intend to change their practice behaviors based on the role-play video training that we've delivered in ExpertusONE. The Expertus platform gives us the flexibility to customize reporting, branding and delivery to meet our LMS needs, but more importantly, those of our clients. The Expertus team has been responsive, and support has been excellent. People are at the core of any partnership, and Expertus is staffed by knowledgeable, strategic thinkers who understand the space that today's LMS' occupy for the benefit of tomorrow's learners.

Review Source

VR

Verified Reviewer  
Program Specialist - Learning Management System  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good app for mobile learning"

December 21, 2015

4.0

We have implemented ExpertusONE as our enterprise LMS in the last few months. One of the features we really like is the mobile app which allows our employees to take training from anywhere, even on the road. Our Sales team in particular loves the app and its ease of use.

Pros

You can download content for offline viewing and it will sync back up with the LMS database when you're online

Cons

As of the date of this review, you can't brand the app with your company branding. So our web version of the LMS has different branding than the app

Review Source

cI

connor I.  
analyst  
Retail  
Used the software for: 1-2 years

### "Solid"

February 24, 2017

3.0

I don't use it too much, but what little experience I have was good

Pros

I like the detail of it.

Review Source

ML

Melanie L.  
Consultant  
Accounting  
Used the software for: 6-12 months

### "Helpful and highly effective"

September 8, 2016

4.5

Pros

It's easy to use and understand. Beneficial. Do not hesitate to use.

Cons

Nothing, great experience. The customer service was ok but the product is great.

Review Source

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