# Rx30 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rx30 Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more. Source: https://www.capterra.com/p/106388/Rx30-Pharmacy-System --- # Rx30 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rx30 ## What is Rx30? Rx30 is an end-to-end pharmacy management software solution that provides an easy-to-use pharmacy management platform with a fully integrated point-of-sale system, fully-integrated e-care and a clinical opportunities platform. The Rx30 system offers fully automated e-scripts, automated prescription processing, and more than 80 integration partners. This software also helps community pharmacies maximize efficiency, grow their business, and better serve their patients. ## What is Rx30 used for? [Pharmacy](https://www.capterra.com/pharmacy-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 66 user reviews Reviews sentiment Positive 76% Neutral 5% Negative 20% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rx30?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.outcomes.com/&name=Rx30) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rx30 4.1 (66) VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price Contact vendor Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (66) Ease Of Use 4.9 (102) Value For Money 3.3 (33) Value For Money 4.9 (98) Customer Service 3.8 (65) Customer Service 4.9 (96) ## Rx30 alternatives [4.2 (2,046)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.9 (83)](https://www.capterra.com/p/134060/Liberty-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/) [4.9 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Starting price $135.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017811/Plumbs/) [View all alternatives](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/alternatives/) ## FAQs about Rx30 Overview ### Which roles and teams benefit most from Rx30? Rx30 is most used by pharmacy owners, pharmacists, and pharmacy managers who oversee dispensing, prescription processing, and daily store operations. Operations leaders use it to streamline workflow and staff coordination, while executives and administrative teams rely on it for business oversight, reporting, financial visibility, and maintaining efficient pharmacy performance. Answer based on 60 reviews Overview ### What company size and specific industries is Rx30 built for? Rx30 is designed for single-location and multilocation independent pharmacies, as well as specialty pharmacies, compounding pharmacies, nursing homes, long-term care facilities, and hospitals. It fits organizations in pharmacy and healthcare settings that need pharmacy management software for retail, specialty, institutional, or clinical operations. Features and Usability ### What are the key features of Rx30? Rx30 includes core pharmacy management features like prescription processing, e-prescribing, claims management, automatic refills, and inventory tracking. Differentiating capabilities include point of sale (POS), barcode scanning, compounding support, multi-store management, and configurable workflow. Reviewers also frequently mention its integrations, reporting, and ease of navigating daily dispensing tasks. Answer based on 43 reviews Limitations ### Does Rx30 have a lot of bugs or system issues? Rx30 works reliably for many pharmacies, but bug reports and issue resolution are mixed. Some stores describe stable day-to-day performance with only minor update glitches, while others report recurring workflow errors, missing prescription details, frozen POS setups, and slow troubleshooting when problems interrupt pharmacy operations. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Rx30 integrate with? Rx30 integrates with DataPath Summit and Kinetic. These catalog integrations support connections with pharmacy-related third-party platforms and add coverage for common operational workflows. Answer based on 2 reviews Getting Started and Support ### How good is Rx30 phone support? Rx30 provides phone support that feels inconsistent, with service quality varying widely by team and issue type. Some independent pharmacies describe knowledgeable staff who fix billing, setup, and POS questions quickly, but many others report long hold times, ticket handoffs, limited follow-up, and delayed callbacks during urgent problems. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does Rx30 offer? Rx30 provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support guided setup, webinars allow live instruction, documentation serves as written reference material, and videos provide visual learning for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Rx30 offer, and how do users rate the experience? Rx30 offers email/help desk, a knowledge base, phone support, and chat. User experience with support is mixed: many describe staff as helpful, knowledgeable, and quick to resolve issues, sometimes even after hours, but others report long hold times, slow callbacks, weak follow-up on tickets, and inconsistent resolution for urgent problems. Answer based on 43 reviews Features and Usability ### How well does Rx30 handle prescription processing? Rx30 handles daily prescription processing well for many pharmacies, especially independents managing billing, dispensing, and patient records. Pharmacists often like insurance coordination, refill work, and integration options, while some teams find the workflow menu-heavy, slower at the register, and harder to learn for edits, holds, or future fills. Answer based on 31 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. E-Prescribing 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Claims Management 3.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Medication Database 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Find and verify prescription medications by color, shape or imprint Point of Sale (POS) 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Prescription Processing 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Barcode/Ticket Scanning 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Rx30 25 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Process of submitting and following up on claims with insurance companies Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Transmit prescriptions to pharmacies electronically Digitally sign online documents Store, manage and track all forms in a centralized location Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Find and verify prescription medications by color, shape or imprint Manage multiple teams and operations from a central location Allows medical providers and/or customers to request previously filled prescriptions online Accept and process customer payments for products or services using hardware and software Enables pharmacists to process single or multiple prescriptions simultaneously Track the status over time for a request, process, asset, or transaction Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.7 (35) 3.7 Based on 35 reviews ## Pricing Value for money 3.3 (33) ### Starting price Free trial not available Value for money 3.3 (33) 3.3 Based on 33 reviews ## Integrations [ Kinetic](https://www.capterra.com/p/249741/Kinetic/)[ DataPath Summit](https://www.capterra.com/p/89828/Summit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (65) 3.8 Based on 65 reviews ## User reviews Overall rating 4.1 Based on 66 reviews Filter by rating 5(42) 4(8) 3(3) 2(7) 1(6) Mentioned topic Sorted by most recent FP Frank P. owner Health, Wellness and Fitness ### "support is terrible" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 June 4, 2025 7 out of 10 becuase they have gotten bigger purchasing other software companies and forget customer service a long the way. They terrible with support. Pros User friendly, good for independent pharmacies. you are able to open multple stations and has a lot of features. Cons Support is a mess. They used to answer and help with issues quicker. Now ,even after escalating very important issues it takes days and sometimes they dont even call to assist you in solving your pending problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC pablo c. pharmacy tech Health, Wellness and Fitness ### "the best ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 19, 2024 loved it was such a good program the best and user friendly Pros every thing there best simple and easy to use Cons the way to look up patients need Beter ways to find them faster Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Elena N. sup. pharmacist Health, Wellness and Fitness ### "The most unrealible pharmacy system " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 26, 2024 Every issue takes days or months to resolve. There is no help available. The help desk is not capable of troubleshooting the most straightforward problems Pros nothing. The system is very difficult to use Cons service, response time, functionality, tech support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ RICHARD J. Pharmacist-In-Charge Pharmaceuticals ### "Save your money and look to Micro Merchant" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 15, 2024 Read above!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pros We had great training when we switched from Opus-Ism. The system has great features that make its use simple. Cons Everything works great but LOOK OUT if you run into any problem. Their customer service is atrocious. Hopefully, if you have a problem, it happens when you're looking to close your pharmacy for 2 weeks because that's about how long it takes for someone to call you back to help, if at all. Just to have a simple question answered such as if a certain printer is compatible with the RX system took 5 business days to get an answer. If you ask to speak to a manager they can't get a hold of anyone and no one calls you back. They try to make you feel better by telling you that your call is being elevated to the highest level but all that means is that no one will call you back for days. Unfortunately they bought out Opus-Ism which was a great company. Opus had technicians that would physically come out to your store to fix any problems that couldn't be dealt with over the phone. RX30 sells you roses but gives you s\_\_t in return. Reasons for choosing Rx30 A beautiful picture was painted by their salesperson Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS William S. owner Pharmaceuticals ### "Worst Customer Service Ever!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 28, 2023 Overall, RX30 has been a nightmare to work with Pros There is nothing to like about these frauds. Cons It's impossible to speak with anyone that can actually help. They are always "creating a ticket" that literally does nothing. Maybe someone calls back a few weeks later. They have the absolute worst customer service ever. DO NOT USE THEM! YOU WILL REGRET IT! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Todd C. Pharmacy owner and PIC Pharmaceuticals ### "Buyer beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 2, 2022 No benefits. Pros The e prescribing feature is easy to use. Cons There is always a problem somewhere in the system. Unless you are very familiar with the software you need to contact customer service. If you need customer service you are out of luck because it doesn’t exist as far as I can tell. Switched from [Pharmacy Management Systems](https://www.capterra.com/p/100048/Pharmacy-Management-Systems/) Reasons for choosing Rx30 I must have been drunk. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emily M. president/pharmd Pharmaceuticals ### "/great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 22, 2022 great, customer service could be better. hard to get an immediate response unless you do an online chat. Pros Integration is great inventory system is easy to use filling rx will never be easier Cons none. not many cons. it is a easy system. Alternatives considered [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/) Reasons for choosing Rx30 none Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Arbi H. Pharmacist Pharmaceuticals ### "Very bad customer service. " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 12, 2022 Bad Pros Prescription processing and insurance billing is fast Cons Very bad customer service. My recent issue was for a simple label adjustment, I had to call 4 times (about 40 minutes hold time each time I called) and chatted 3 times regarding this issue and no one from label department Calls back. As I write this review, I am on hold with them (18 minutes). And this is not the only customer service issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zeki u. Web Designer Pharmaceuticals ### "La mejor compañía de farmacéutica" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2022 Usamos el servicio diariamente ya que estamos envueltos en el rubro farmacéutico y gracias a Rx30 nuestra labor se ha vuelto mucho más llevadera, lo que hacíamos en un día hoy podemos hacerlo en 1 hora gracias a ellos. Pros Sinceramente hace mucho tiempo trabajamos con esta compañía y nos ha sido de gran ayuda la implementación de sus servicios a nuestra empresa. Poseen un inventario y sistema totalmente completos en farmacéutica y con la tecnología más actual para tener un mejor desempeño, estamos muy contentos con Rx30. Cons Nos gusta todo, trabajar con Rx30 fue nuestra mejor decisión. Switched from [Abacus Pharmacy Plus](https://www.capterra.com/p/100991/Abacus-Pharmacy-Plus-Software/) [VIP Pharmacy Management System](https://www.capterra.com/p/141484/VIP-Pharmacy-Management-System/) Hicimos el cambio por la facilidad de manejo y la flexibilidad de sus servicios Alternatives considered [SRS Pharmacy Systems](https://www.capterra.com/p/136168/PKon-Rx/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW LORI W. PHARMACIST Pharmaceuticals ### "NOT A GOOD BUY " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 22, 2021 I cannot think of anything special about this system. Any pluses that the software may have is far outweighed by the poor support piece that is presently in place. Pros The customer support people are very nice, but there needs to be a greater amount of people to address the problems. The software is adequate. Cons The time it takes to respond to a problem is horrifying. For example, the POS, point of sale, at our store has been down since mid Monday. It is now Thursday, and the same promise that we have received for the past 4 days is "tomorrow", or "we will escalate the problem". This is causing extreme customer dissatisfaction because we are unable to process credit or debit cards. After we do finally get our POS back, we will need to enter everything into the system, because we have been keeping track of everything by paper. We are unable to check down the register or make bank deposits. Every prescription will have to be manipulated in order to ring it in, due to the fact that when the POS is down, whatever has been entered into the system will not link to the POS. Are there that many problems/customers in the support queue that need to be resolved? Are the problems that grand that it takes DAYS to resolve them? The system we had before was SRS, and they had the same day response time. There was a time that we needed a part replaced, but it was overnighted and fixed by the next day. I had to have the program adjusted for including the strength of the medication on the label. It took a couple of days to have that done. In the meantime, I was adjusting the labels myself every time a new medication came in that was incomplete on the label. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PrimeRx vs Rx30](https://www.capterra.com/compare/106388-106399/Rx30-Pharmacy-System-vs-PrimeRx) [PioneerRx vs Rx30](https://www.capterra.com/compare/106388-106400/Rx30-Pharmacy-System-vs-PioneerRX)