# Page 2 | BestRx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is BestRx the right Pharmacy solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106390/BestRxWin/reviews --- BestRx 4.7 (71) [View alternatives](https://www.capterra.com/p/106390/BestRxWin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of BestRx ## Showing most helpful reviews Showing 26-50 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Maria K. Supervising Pharmacist Retail Used the software for: 2+ years ### "BestRx Review" May 12, 2022 5.0 Pros BestRx makes prescription processing easy. If we ever have difficulties or questions, BestRx is easy to contact and they are helpful. The staff is very knowledgeable and helpful, especially during the pandemic. They are easy to contact as well. Cons We have been seeing one E-Rx being printed on two quarters of the paper, which makes us spend more time stapling the prescriptions and managing our files. Also, we would like for Best Rx to allow us to print telephone prescriptions at the real time of filling and processing the the prescription. We suggest that a window should pop up asking to print the telephone prescription as a yes/no question. This is an excellent and convenient feature but the BestRx has limited integration with the payment processing company. All aspects instead should be integrated together with multiple processing providers, such as Costco, Cardnox, Heartland, etc. Review Source Response from BestRx Pharmacy Software May 16, 2022 Thank you for taking the time to share your experience with our pharmacy management software and our support team. We appreciate your feedback and sharing your printing concern. We are able to assist in correcting this. Please call customer service and we'd be more than happy to help! RP Roshan P. Pharmacy Manager Retail Used the software for: 2+ years ### "BestRX :Pharmacy friendly PMS with professional and knowledgeable customer support" June 9, 2023 5.0 Pros Great PMS system and always best, promptly customer service is I really appreciate from BestRx. Any feature recommendation or state BOP requirements are implemented in a timely manner. Cons So far, my experience with BestRX is excellent. Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! HR Hiren R. PHARMACY MANAGER Pharmaceuticals Used the software for: 2+ years ### "BestRx Software - The Best Software For Retail Pharmacy " June 13, 2023 5.0 Very happy to have this software, easy to use. Pros Best Customer Service with affordable price, user friendly software for pharmacy team members. Cons Compounding section need improvements (eg. : units of measure like ml, mg, mcg, capsule, tab next to qty of each ingredients) Alternatives considered [Computer-Rx](https://www.capterra.com/p/254118/Computer-Rx/) Reason for choosing BestRx Cost Switched from [Liberty](https://www.capterra.com/p/134060/Liberty-Software/) Save montly cost Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and are evaluating ways we can enhance our compounding functionality in the future. Thank you for being a valued BestRx customer! DE Dawn E. Pharmacist Retail Used the software for: 2+ years ### "Could not function without Bestrx" June 9, 2023 5.0 Pros Bestrx makes everything in our pharmacy run smoothly. It is extremely easy to use and train technicians on. They are always on top of the ever changing federal and state requirements. Cons Nothing. Because if you have an issue, BestRxx is right there to help you figure it out and they are great at always improving their program . Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We will continue to stay on top of changing state and federal requirements, and minimize the impact they have on your operations whenever possible. Thank you for being a valued BestRx customer! eB emily B. Owner/ Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Easy and effective " June 13, 2023 5.0 Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our patients; they love us! Pros Easy and effective method for prescription processing! Best system I have ever used! Cons The ability to call for help is also great; the technology and technicians behind it are truly exceptional. Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! SV Sona V. Chief Officer Pharmaceuticals Used the software for: 2+ years ### "Excellent Software" June 15, 2023 5.0 I am very comfortable using Best Rx. It's one of the best ones that I have come across, Having used Opus ISM, Win Rx, Micromerchant, I like Best Rx amongst all of them. Pros It's easy to understand and use. Less downtime, easy processing and filling of prescriptions. Cons Some of the features and upgrades I could suggest is NDC scanning or tracking feature, which would improve workflow. Reason for choosing BestRx East of use and functionality, great customer support. Review Source Response from BestRx Pharmacy Software June 19, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We also appreciate your suggestions on how we can continue to enhance our software. We will share this feedback with our software developers. Thank you for being a valued BestRx customer! AP Ankit P. MANAGER Pharmaceuticals Used the software for: 2+ years ### "User friendly software to learn or train other employees" August 27, 2023 5.0 Pros Workflow, Microsoft base, processing prescriptions is so easy, most used keys are entered key on the keyboard, Cons POS does not have the feature to generate reports for OTC items received by date range and supplier name. Review Source Response from BestRx Pharmacy Software September 20, 2023 Thank you for taking the time to share your experience with our software and customer support team. We are happy to hear that everything is going well so far. We wanted to let you know that BestPOS does have the ability to generate reports for OTC items and sort them by date and/or supplier. Please contact our support team at your earliest convenience and we would be happy to walk you through how to do this. DF Dennis F. Gen Mgr Pharmaceuticals Used the software for: 2+ years ### "BestRx prescription processing system" June 9, 2023 5.0 Prescription processing is easy. Standard reports are very helpful in management of cash flow. Pros Prescription processing is easy. Many of standard reports very helpful. Option to customize reports helps with some management functions. Ability to check inventory levels and values retrospectively is a rea plus. Most PBMs and drugs are already in system and just need "activation" in event we need. Local company. Cons Did not enjoy switching from previous software system--but after about 2 weeks was quite comfortable with BestRx system Reason for choosing BestRx Price and local company Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! AT Aliasghar T. Dr. of Pharmacy Pharmaceuticals Used the software for: 1-2 years ### "Ease of use" June 9, 2023 5.0 Good Pros It is so easy to learn the computer system. I learned it on the very 1st day that I worked with it. Cons not being able to look up a specific medication in a patient profile (basically you have to go through the whole profile to find it) Reason for choosing BestRx A Pharmacist friend of mine said Best Rx is the best Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our easy-to-use software and are glad that it is reflected in your experience so far. With regard to your feedback, this functionality is already available in BestRx! We will have a member of our support team contact you to show you how to do this. If you have any questions in the meantime, please don't hesitate to reach out. Thank you for being a valued BestRx customer! SK Sylvie K. PIC Pharmaceuticals Used the software for: 2+ years ### "Great software and fantastic Customer service" June 14, 2023 5.0 Great Pros Very user friendly and customer service is quick and reliable. Always improving with updates Cons Compounding, Cannot print a detailed log or link formula. Quantity on hand of compounding negative Alternatives considered [Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/) Reason for choosing BestRx Price and service Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback about the Compounding functionality and will be exploring ways we can enhance this in the future. Thank you for being a valued BestRx customer! GC Gr C. Tech Retail Used the software for: 2+ years ### "Best RX beats the Rest" June 15, 2023 5.0 had it for years, i've reviewed others but this is best bang for buck Pros very easy to use. Customizable to the use and workflow of the pharmacy Cons 430b controls work but could use a little beefing up Review Source Response from BestRx Pharmacy Software June 19, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback on the 430B controls and will pass this along to our developers. Thank you for being a valued BestRx customer! DR Daniel R. President Pharmaceuticals Used the software for: 2+ years ### "Supervisng Pharmacist" June 8, 2023 4.0 Very Good Pros Ease of use New employees pick up quickly Cons Monthly cost Pos signature pad pen requires replacement frequently Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are work hard to ensure our software is easy-to-use and are glad that it is reflected in your experience so far. If you continue to experience issues with your signature pad pen (or any other hardware), please reach out to us and we will be happy to see how we can help! Thank you for being a valued BestRx customer! AP Amul P. Owner/Pharmacist Health, Wellness and Fitness Used the software for: 2+ years ### "BESTRX Review" June 9, 2023 5.0 Pros Ease of use. Easy and usually quick access to help desk. Cons Not being able to enter names for Receiving pharmacist and transferring out pharmacist names while transferring RXS in and out. Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. With regard to your suggestion - you actually do have the ability to do this in BestRx. A member of our team will be reaching out to show you how. Thank you for being a valued BestRx customer! HM Howard M. Pharmacy Manager Pharmaceuticals Used the software for: 2+ years ### "Great product but quite pricey!" June 15, 2023 5.0 I like it but I'm not sure it's going to be sustainable for the future due to ever increasing costs! Pros BestRx does a great job of making the pharmacy process smooth and competitive. Cons It's a bit pricey, every time they keep increasing the fees making which is driving up the costs of running business. Reason for choosing BestRx I was convinced that the value, at that time, was worth it. Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! JA Jumoke A. PHARMACIST Pharmaceuticals Used the software for: 2+ years ### "BestRx software" June 16, 2023 5.0 BestRx is up to date about all pharmacy policies that keep coming up in every state Pros BestRx software is very easy to use and has good technical support. Cons Since I started using BestRx, I have had no complaint about using it. Review Source Response from BestRx Pharmacy Software June 19, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! sS stephanie S. manager Pharmaceuticals Used the software for: 2+ years ### "beckley pharmacy #2 best rx survey" June 13, 2023 5.0 no issues with best rx. Pros easy to learn, and like that i am able to speak to a live person when having issues and for the most they are able to fix any issues Cons sometimes bill is confusing but nothing that customer service isnt able to explain. maybe would like to get the invoice for payment alittle sooner Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. With regard to your billing suggestions, we would love to speak with you to learn more about what we can do to improve our billing statement/process. If you are willing, please contact our customer support so we can talk through this with you. Thank you for being a valued BestRx customer! RR Rakesh R. PHARMACIST Pharmaceuticals Used the software for: 2+ years ### "owner n pharmacist in charge" June 14, 2023 5.0 Pros easy to use n easy to understand n very informative Cons nothing at all n every thing is good about best rx Reason for choosing BestRx best ex is easy to use n very easy to understand n customer service is excellent n tech support is very helpful Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! VR Vincent R. President Pharmaceuticals Used the software for: 2+ years ### "Excellent Software and Team @ Best Computer Systems " June 9, 2023 5.0 Customer support and development team is always very knowledgeable and always improving the product with customer feedback in mind. Pros Software has a wealth of features, exceptional support and extreme flexibility in deployment and use at a very reasonable cost.With other pharmacy software and POS systems I always felt the software was always dictating to me how things should be done and I was adapting to it. With BestRx I feel in control of the software and can adapt it around me and my demands. Cons I honestly have no complaints regarding the system or support. Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! JB Jae B. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Pharmacy system" June 9, 2023 4.0 Pros Easy to operate for the most part and great support service Cons Hard to go back and check previous pick up date and signatures. Review Source Response from BestRx Pharmacy Software October 13, 2023 That you for taking the time to share your experience with BestRx. We are happy to hear that you are enjoying your pharmacy software so far and that it has been easy to use and obtain support when needed. If you are able, please contact our support team so we can gain more information on what you're encountering when trying to access historical data, like pickup dates and signatures. We would be happy to walk you through the easiest/most efficient way to do this. Thank you for being a valued BestRx customer! aA adedayo A. PHARMACIST Pharmaceuticals Used the software for: 2+ years ### "product" June 16, 2023 5.0 Able to safe credit card and charge is more faster than my previous software. Pros Able to customized the software to my pharmacy specifications. Frequent update to meet the need of the pharmacy and complaince Cons Holding time is becoming longer than usual Reason for choosing BestRx Able to work with most of my current computer Review Source Response from BestRx Pharmacy Software June 19, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate the feedback about our hold times as well. We always strive to help our customers as quickly as possible and will evaluate how we can reduce wait times wherever possible. Thank you for being a valued BestRx customer! RP Rajar P. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "BestRx Review" June 16, 2023 5.0 Good would recommend to others. Pros I like most features offered by BestRx it is very user friendly system. Cons Accounts recievable management is not good, customer systems support is not as good as it used to be. Review Source Response from BestRx Pharmacy Software June 27, 2023 Thank you for taking the time to share your experience with our software and customer support team. We are glad to hear that for the most part, you are happy with the system and are finding it easy to use. If you have any specific suggestions you'd be willing to share with us about our A/R functionality and support team, we will provide an email address you can respond to. Thank you for being a valued BestRx customer! MK Malav K. pharmacist Retail Used the software for: 2+ years ### "bestrx review" June 13, 2023 5.0 great experience Pros erx , shiipping integration, delivery module, etc Cons invetory or c2 management. nursing module can be better. should have social media marketing. lot of the features are avialable but nobody calls to let us know. it is upon us to find out the features. Review Source Response from BestRx Pharmacy Software June 16, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We really appreciate your feedback and while we can't do much for your social media marketing, we do have ways to help improve your online ratings through our messaging platform. If you are interested in learning more, please reach out to our customer support team. We are also evaluating ways we can enhance some of the features you mentioned and will continue to work on our customer communication as well! Thank you for being a valued BestRx customer! ML Mwambo L. Manager/Pharmacist In Charge Medical Practice Used the software for: 2+ years ### "Overall review of BestRx services" June 9, 2023 5.0 Good Pros Regular updates and timely technical support Cons The monthly amount charged to small independent pharmacies is high Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! JL Joseph L. Owner Pharmaceuticals Used the software for: 2+ years ### "Price " June 9, 2023 4.0 Na Pros Customer service and help desk readily available for complexities of insurance coverage plans Cons The increased demand for upgrades sometime affect the software systems. Reason for choosing BestRx Price Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer! RD Raymond D. Pharmacist Pharmaceuticals Used the software for: 6-12 months ### "Wonderful Overall" June 8, 2023 4.0 I really enjoy the system overall, easy to use and makes processing prescriptions a breeze. Pros Easy to learn and use for prescriptions and the point of sale. Cons Wish they had options to have patient notes that a RPh could put into the system that would then populate at the POS when selling the script, kind of like a consultation note. Also the inventory, when adjusted, doesn't have a note section so that you could say why it was adjust, etc. Review Source Response from BestRx Pharmacy Software June 14, 2023 Thank you for taking the time to share your experience with our pharmacy software. We strive to provide solutions that are easy for the end-user and are glad that it is reflected in your experience so far. As for your suggestion, we are actively working on that functionality and will be sharing information as it becomes available. Thank you for being a valued BestRx customer! 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