PDX

Enterprise Pharmacy System


2.5 / 5
3 reviews

Who Uses This Software?

Our scalable pharmacy system, along with our suite of services, caters to the needs of independents as well as large chain pharmacies and has the ability to help you transition to specialty care too.


Average Ratings

3 Reviews

  • 2.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • PDX
  • www.pdxinc.com/

About Enterprise Pharmacy System

Software solution for high-volume independent pharmacies as well as chains, both large and small.


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Enterprise Pharmacy System Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

Enterprise Pharmacy System Reviews Recently Reviewed!


This software has a lot of complicated steps to get an easy task done. Customer support is sub-par.

Mar 07, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Graphics are nice and easy to navigate, but, unfortunately, I do not have a lot of good things to say about this software.

Cons: A lot of what should be simple functions are made extremely difficult with this software. For example, if a nursing home needs the directions changed on a medication label, you cannot go in and edit the label after it has been refilled one time. You have to unnecessarily scan in a whole new prescription image to update the label which takes extra time. Each new prescription requires a bar code sticker to be attached as well, which is another annoying step.

Reports are difficult to run as well. We needed a simple report for a hospice company to list compound ingredients and pricing. To get that report would have cost several hundred dollars for them to create it.

Customer support was typically nice, but could often be rude and take forever to contact you back about an issue.

Vendor Response

by PDX on March 21, 2018

We apologize for your experience with EPS, but appreciate your feedback. We strive to meet all legal regulations with our application and once a medication has been filled, any changes legally require a new prescription which is why users need to go through each of those steps to make changes. We are always working to improve our system to better help you as the end user. Thank you for the input!

Our company switched to this system in 2012

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are a lot of features designed to make processing quicker, learning to use the system is tricky at first, customer support is good.

Cons: The features don't always work the way they are designed to, this makes for frustration on the users part. Constant patches and updates.

Overall: Processing goes quicker most of the time. There are so many functions for good record keeping and helping to keep our stores compliant.

Outdated

Aug 07, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Since I've been sitting here for 5 minutes trying to think of something positive to write and nothing has came to mind..I guess that answers it ....NOTHING!

Cons: This PDX system is so outdated. I can't believe someone actually thought that it would be good. All the functions are difficult not that they're hard to understand but you have to use 4 different screens just to do 1 task. If you're in the middle of typing the system doesn't let you check "Will Call." Yes you can have a secondary screen but not all the tasks are available. I could go on and on. My best advice is if you sit in a corporate office and do not work in the pharmacy every day don't take it upon yourself to pick the system.