---
title: "PrimeRx Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PrimeRx Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more."
source_url: "https://www.capterra.com/p/106399/PrimeRx/"
page_type: "product"
language: "en"
---

# 

 PrimeRx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PrimeRx

## What is PrimeRx?

PrimeRx is a leading pharmacy management system that empowers pharmacies to achieve operational excellence and superior patient care. With a legacy of innovation and a focus on customer satisfaction, PrimeRx is shaping a new era in pharmacy management solutions. PrimeRx provides pharmacies with a seamless experience from all aspects of pharmacy management. From audit-proof dispensing and inventory management to patient communication and smart purchasing, PrimeRx offers a holistic ecosystem allowing pharmacists to elevate their operations for better adherence and patient satisfaction. PrimeRx offers a range of features and services through the PrimeRx Enterprise, PrimeRx CLOUD, and PrimeRx MARKET platforms. Are you ready to see how PrimeRx can help your pharmacy achieve operational excellence and exceptional patient care? Visit primerx.io/schedule-a-demo/ to learn more.

## What is PrimeRx used for?

[Pharmacy](https://www.capterra.com/pharmacy-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 102 user reviews

Reviews sentiment

Positive

75%

Neutral

14%

Negative

12%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PrimeRx?[Manage this product listing](https://www.g2.com/products/primerx/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PrimeRx

4.0 (102)

VS.

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$2500

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (102)

Ease Of Use

4.9 (163)

Value For Money

3.9 (98)

Value For Money

4.9 (77)

Customer Service

4.0 (96)

Customer Service

4.9 (160)

## PrimeRx alternatives

[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/106399/PrimeRx/alternatives/)

## FAQs about PrimeRx

Overview

### What problems does PrimeRx solve?

PrimeRx solves slow pharmacy workflows, difficult staff onboarding, and time lost searching for prescription, payment, and patient data. Its simple interface, hot keys, multiple lookup paths, and training resources help independent pharmacy owners, pharmacists, technicians, and billing staff process claims faster, train new hires quickly, and handle pickups without delays.

Answer based on 43 reviews

Overview

### Which roles and teams benefit most from PrimeRx?

PrimeRx is most used by pharmacists, pharmacy managers, and pharmacy technicians who need efficient prescription processing, refill management, insurance billing, and patient record access. Pharmacy owners, presidents, and CEOs benefit from operational visibility, inventory control, compliance oversight, and reporting that supports smoother workflows and better business decisions.

Answer based on 102 reviews

Overview

### What company size and industries is PrimeRx built for?

PrimeRx serves small pharmacy operations, with 98% of reviewers from small businesses and 64% in Pharmaceuticals. It is built for independent, specialty, hospital/outpatient, mail-order, compounding, long-term care, 340B pharmacies, and physician offices, with additional use across Health, Wellness and Fitness at 11% and Retail at 9%.

Answer based on 102 reviews

Features and Usability

### What are the key features of PrimeRx?

PrimeRx includes core pharmacy functions like prescription processing, claims management, billing and invoicing, and inventory tracking. Differentiating features include e-prescribing, automatic refills, point of sale (POS), and customizable reports. Reviewers also frequently mention its searchable patient records, training resources, and straightforward navigation for daily pharmacy work.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does PrimeRx integrate with?

PrimeRx integrates with PrescribeWellness and connects to third-party pharmacy and business tools including CoverMyMeds Platform, Digital Pharmacist, QuickBooks Online, Jotform, SureCost, Omnicell, ChartMeds, and Qualifacts CareLogic. Its catalog also includes ECP, Eldermark, Omnisys, SynMed, and iCareManager.

Answer based on 5 reviews

Getting Started and Support

### How easy is it to onboard and train a team on PrimeRx?

PrimeRx is generally easy to onboard for frontline pharmacy staff, with many reviewers describing it as self-explanatory and quick to learn, even for less technical users. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Managers and admins may need more time for setup, configuration, and updates.

Answer based on 27 reviews

Getting Started and Support

### What customer support options does PrimeRx offer, and how do users rate the experience?

PrimeRx offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as fast, available, and helpful, with quick issue resolution and useful training materials. Others report inconsistent expertise, slow responses during busy periods, unresolved tickets, and limited weekend coverage.

Answer based on 33 reviews

Features and Usability

### How well does PrimeRx handle prescription processing?

PrimeRx makes daily prescription processing easy for many independent pharmacies, with a user-friendly workflow and straightforward training. Pharmacists and pharmacy staff often find navigation simple for refills, e-prescriptions, and verification, though some report instability, duplicate patient profiles, billing limitations, and gaps in drug interaction checks or pharmacy-specific rules.

Answer based on 26 reviews

Bugs and issues

### Does PrimeRx have a lot of bugs or system issues?

PrimeRx shows recurring stability and bug concerns, especially around updates, glitches, and issue resolution. Many pharmacy teams describe freezes, error messages, and changed settings after support sessions or upgrades. Some users say routine processing works fine when the system is stable, but unresolved problems can take too long to fix.

Answer based on 28 reviews

## Features

AI summary

Based on 339 Pharmacy reviews

Capterra data shows that buyers of pharmacy software rank the following features as their top priorities:

-   **Claims Management** (**54%** of reviewers rated this feature as critical)
-   **Prescription Processing** (**64%**)
-   **Workflow Management** (**52%**)

PrimeRx supports all three features buyers rate most important: **Claims Management**, **Prescription Processing**, and **Workflow Management**. Together, these capabilities help pharmacies handle reimbursements more accurately, process prescriptions faster, and keep daily operations organized, allowing teams to reduce delays, maintain compliance, and serve patients more efficiently.

Claims Management

4.2 (26)

76.92% of 26 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Prescription Processing

4.3 (36)

86.11% of 36 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Workflow Management

4.1 (25)

72.00% of 25 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Search/Filter

4.1 (26)

65.38% of 26 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Medication Database

3.9 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Find and verify prescription medications by color, shape or imprint

E-Prescribing

4.4 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

PrimeRx 80 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Claims Management: Process of submitting and following up on claims with insurance companies
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Document Management: Store, manage, and track all electronic documents in a centralized location
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- For Long Term Care: Specifically for long term care providers
- For Retail: For Retail Stores
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Lab Integration: Receive lab results electronically
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payment Processing: Accept, record, and reconcile financial transactions
- Pharmacy: Stock, distribute, and manage billing for drugs
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Returns Management: Track and facilitate returns of products sold
- Returns Tracking: See what items have been returned
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (102)

4.1

Based on 102 reviews

## Pricing

Value for money

3.9 (98)

### Starting price

Free trial not available

Value for money

3.9 (98)

3.9

Based on 98 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[

ECP](https://www.capterra.com/p/90493/ECP/)[

CoverMyMeds Platform](https://www.capterra.com/p/154792/CoverMyMeds-Platform/)[

Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[

Digital Pharmacist](https://www.capterra.com/p/199790/Digital-Pharmacist/)[

iCareManager](https://www.capterra.com/p/135261/iCareManager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (96)

4.0

Based on 96 reviews

## User reviews

Overall rating

4.0

Based on 102 reviews

Filter by rating

5(50)

4(26)

3(14)

2(5)

1(7)

Mentioned topic

Sorted by most recent

RT

rick T.

pharmacist

Health, Wellness and Fitness

### "Supervising pharmacist "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2025

Customer service and tech support are excellent with micro merchant. Our system downtime is minimal considering we have to run all our computers and software quite a long time on a daily basis.

Pros

User friendly software and good tech support. All updates are being done remotely. They also send out details about your update via email and you can easily learn about those updates once you login.

Cons

Some glitches after updates and system will crash multiple times during the day. Prices on extra services can be expensive like Rx scanning and signature capture on delivery

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Thank you, Rick, for your feedback and for being a PrimeRx customer for over two years. We’re glad our platform and support team continue to support your daily operations, and we appreciate your transparency around updates and add-on services. Your input helps us strengthen stability, value, and the experience we deliver to independent pharmacies. -The PrimeRx Team

DA

Deepak A.

owner

Retail

### "Do not go for PRIMERX"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 23, 2025

Horrible and wish I could change but it is not easy to have profiles convert to a new system and can be costly

Pros

good system, easy to use, decent customer service and can get tech support very fast compare to some other systems

Cons

Drug file is all messed up and no one at Primerx cares, They have no understanding that XR or ER drugs are different from regular medication. Most generics do not link with brands. Generic drugs are linked wrongly with Brand names.

Switched from

[Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/)

customer service is non existence with Rx 30 and system is Linus based

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

bhavik P.

pharmacist

Medical Practice

### "great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 12, 2025

Pros

easy to use and learn, fast connection with support staff, verstatile and customizable to your own pharmacy needs.

Cons

feature requests are not prioritized, ability to vote for upgrades to have a say in what features all the pharmacies would like. explanations of issues takes longer than expected.

Alternatives considered

[PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)

Reasons for choosing PrimeRx

software was already here installed at this store

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 16, 2025

Hi Bhavik, thank you for leaving a positive review. We appreciate your honesty and value your feedback so that we can address any challenges. Please do not hesitate to contact support@primerx.io for any feedback or assistance and we will be pleased to help you!

PT

Payal T.

Owner

Health, Wellness and Fitness

### "Wish I can start over somewhere else "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 29, 2025

Where can I start? It’s never ending story. Many negative experiences to mention over 4 years. Wish it was easier to switch the software. On more than one occasion agents have logged in without consent screen come up on the screen, and when there weren’t any problems or issues that needed to be worked on. You just go into the Phamracy and find out someone went Through your computer because the screen name was still there. How is that ethical? Agents keep themselves connected. Settings and things that used to work fine will be all changed and messed up so it always always always takes so many efforts ans frustration to go in circles to get anything fixed in one go. Then the agent don’t feel like it’s important to let us know what all was changed. Ridiculous!

Pros

Nothing at all. More frustrating each time than satisfying

Cons

I did not have a choice but to choose MMS due to my partners

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

KH

Kyle H.

Owner

Pharmaceuticals

### "You get what you pay for. Don’t fall into the trap!"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 4, 2025

Bad. I wish I pay extra at the beginning for a better software.

Pros

It is cheaper upfront than most well established pharmacy software.

Cons

disorganized for the most part. Customer service always not knowledgeable and will try to brush you off. When I am typing this, their text messaging system has been down for over a month with no ETA. Our customers start complaining and we don’t know what to do. Not to mention that they are based in east coast and cs support hours is very not friendly to west coast pharmacy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PO

Priscilla O.

owner

Pharmaceuticals

### "primerx consideration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 16, 2024

Impressive especially with the new merger with Pioneer

Pros

Wide range of selection, lot of meds available

Cons

Brand medications are the or higher price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2025

Dear Priscilla, Thank you for your feedback on PrimeRx. We're thrilled you appreciate our wide medication selection and recognize the benefits. We understand your concerns about brand medication pricing. PrimeRx MARKET offers real-time price comparisons from over 40 suppliers, helping you find the best deals. Please use this link to find out about discounted purchasing> https://www.primerx.io/market/

BC

Brett C.

owner

Pharmaceuticals

### "converting to Primerx review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 8, 2024

It was very shaky in the beginning in 2023but now dramatically improved

Pros

It is a more sophisticated system than what I had

Cons

some of the functionality is very cumbersome

Switched from

[Datascan Pharmacy Software](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/)

they stopped the system after 37 years and we needed to find an alternative

Reasons for choosing PrimeRx

felt more comfortable with the overall process

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 11, 2024

Dear Brett Thank you for your feedback! We’re glad to hear PrimeRx has been an upgrade for your pharmacy and that you've noticed improvements since 2023. We’re always working to streamline functionality and make your experience even better. Please feel free to share any specific areas we can improve—your insights are invaluable to us! Best regards, PrimeRx Team

SP

Snehal P.

Pharmacist

Medical Devices

### "Pharmacist "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2024

It’s great, anyone can learn so fast plus it has all useful tools

Pros

Easy to navigate, simple, quick and very effective

Cons

So many unnecessary duplicate tabs, sometime it slows down but overall runs smoothly

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 23, 2024

Dear Snehal, Thank you for your feedback! We're thrilled to hear that you find the system easy to navigate, quick, and effective, with useful tools that make learning fast for users. Your note about the duplicate tabs and occasional slowdown is valuable to us. We're always looking for ways to streamline and enhance the user experience, and feedback like yours helps us improve. If you have any specific suggestions on how we can further optimize, feel free to share! We're committed to making sure PrimeRx continues to deliver the best for our users. Best Regards, The PrimeRx Team

PP

Priti P.

Pharmacist

Pharmaceuticals

### "Excellent service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2024

Very pleasant and knowledgeable. Enthusiastic staff .

Pros

Service is excellent and very prompt . Very knowledgeable staff and always willing to help .

Cons

Price is little higher than other softwares .

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 22, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you’ve had a positive experience with our service and that our knowledgeable team has been helpful and enthusiastic. We pride ourselves on delivering excellent customer support. We understand that pricing is an important consideration, and we continually strive to provide the best value for the quality of service we offer. Your feedback is invaluable, and we appreciate your insights. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, The PrimeRx Team

PR

Parvin R.

Owner, supervising pharmacist

Pharmaceuticals

### "With MMS for 20 years "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

October 17, 2024

Overall I’m happy with Micromarchent, I’ve been using them for last 20 years

Pros

Easy to use but to be fair this is all I used since I opened my own pharmacy

Cons

Expensive. I heard that Best Rx charges 16c for each transmission whereas MMS is 18c

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 22, 2024

Parvin, Thank you for your long-standing loyalty and for sharing your experience with us! We're glad to hear that you've found MMS easy to use over the past 20 years. It’s great to know that our platform has been a reliable choice for your pharmacy. We understand that pricing is an important factor, and we continually evaluate our costs to ensure we provide the best service possible. Your feedback about the transmission rates is appreciated, and we’ll take it into consideration. If you ever have questions or need assistance, please feel free to reach out. We're here to support you! Best regards, The PrimeRx Team

[View all Reviews](https://www.capterra.com/p/106399/PrimeRx/reviews/)

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