# PrimeRx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PrimeRx the right Pharmacy solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106399/PrimeRx/reviews --- PrimeRx 4 (102) [View alternatives](https://www.capterra.com/p/106399/PrimeRx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of PrimeRx Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews GM Gretchen M Manager Compounding SpecialistPharmaceuticals, 2 - 10 employeesUsed the software for: More than 2 years. “It's pretty easy to navigate the system & having training videos "on demand" helps with new hires or brushing up on specific parts of the system not used as often.“ October 3, 2024 mk mike k pharmacy ownerPharmaceuticals, 2 - 10 employeesUsed the software for: 6-12 months. “filing prescription feature, can not auto submit when Rx are due to prevent other pharmacies from billing for the same prescription“ October 8, 2024 AL Atara L pharmacist in chargePharmaceuticals, 11 - 50 employeesUsed the software for: More than 2 years. “It allows us to have a good workflow in a retail setting.“ June 21, 2024 DA Deepak A ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Horrible and wish I could change but it is not easy to have profiles convert to a new system and can be costly“ December 23, 2025 NM Nidhin M OwnerPharmaceuticals, 11 - 50 employeesUsed the software for: More than 2 years. “Overall, while there are areas for improvement, PrimeRX has provided a satisfactory solution for my software needs.“ October 3, 2024 rt rick t pharmacistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “add on can be expensive and drug interaction feature is not fully fuctional. and drug names will be changed or cut short after updates which will cause confusion and errors“ December 24, 2025 KK Kyryl K ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “I prefer this program ahead of any other as it continues to innovate and expand their product service line.“ June 24, 2024 DA Deepak A ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Most generics do not link with brands.“ December 23, 2025 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sameh K. Pharmacist Pharmaceuticals Used the software for: 1-2 years ### "Very Intelligent software" December 22, 2022 5.0 Pros \-ease of use-large database-intellegent inventory management Cons No cons.It became very important in my pharmacyI liked it very much Review Source Response from Micro Merchant Systems March 6, 2023 Dear Pharmacy, Thank you very much for a PrimeRx 5-star review on Capterra. Thank you for your valuable feedback. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know. Please let me know if you need any additional services. sT stephanie T. pharmacist Health, Wellness and Fitness Used the software for: 1-2 years ### "health america pharmacy review" October 15, 2024 5.0 excellent customer service very courteous and considerate Pros easy to navigate thru prescription processing Cons nothing the system is great and navigating processing prescription is a breeze if any errors occur i can call customer service and with in minutes issue resolved Review Source Response from Micro Merchant Systems October 22, 2024 Stephanie< Thank you for your fantastic review! We’re thrilled to hear that you find our system easy to navigate and that processing prescriptions has been a breeze for you. It’s great to know that our customer service team is delivering excellent support and resolving any issues quickly. Your kind words about our courteous and considerate staff mean a lot to us. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re always here to help at support@primerx.io. Best regards, The PrimeRx Team MV Michael V. Pharmacy Manager Medical Practice Used the software for: 2+ years ### "Poor performance" October 9, 2024 2.0 The current situation is causing a great deal of frustration. The ESP team is helpful but has limited capabilities due to dependencies on the Dev Team. It is surprising that neither legal counsel nor a pharmacist is overseeing the regulations, requirements for controls, and tax laws for each state. The text messaging issue has persisted since August with no resolution yet. Additionally, there are promoted and charged functions that do not work as advertised. Pros The data entry function, the work queue. Cons Text and email not working consistently. Missing multiple messages from 50% of customers. Offering free shipping and receiving customer complaints. PMP not functioning correctly. Control Team unfamiliar with all PMP requirements for different states. Recurring PMP errors without resolution. Approximately one hour spent correcting each error. Inability to calculate for Vet's and specific state requirements. The system inability to handle compounds Drug Interaction Checks are not accurate. No idea when the GSDD is updated or if it is even up to date. In the beginning Fill My Refill only worked for apple users but not Android. Review Source Response from Micro Merchant Systems October 18, 2024 Michael, Thank you for your candid feedback. We're sorry to hear about your frustrations with the system, particularly regarding the text and email functions, PMP errors, and overall performance. We take these concerns seriously and are committed to resolving them. Your comments have been submitted to support@PrimeRx.io and escalated to the development team. Please reach out to support@PrimeRx.io and provide your pharmacy name, contact person, and NABP number to successfully begin resolving your issues. PR Parvin R. Owner, supervising pharmacist Pharmaceuticals Used the software for: 2+ years ### "With MMS for 20 years " October 17, 2024 5.0 Overall I’m happy with Micromarchent, I’ve been using them for last 20 years Pros Easy to use but to be fair this is all I used since I opened my own pharmacy Cons Expensive. I heard that Best Rx charges 16c for each transmission whereas MMS is 18c Review Source Response from Micro Merchant Systems October 22, 2024 Parvin, Thank you for your long-standing loyalty and for sharing your experience with us! We're glad to hear that you've found MMS easy to use over the past 20 years. It’s great to know that our platform has been a reliable choice for your pharmacy. We understand that pricing is an important factor, and we continually evaluate our costs to ensure we provide the best service possible. Your feedback about the transmission rates is appreciated, and we’ll take it into consideration. If you ever have questions or need assistance, please feel free to reach out. We're here to support you! Best regards, The PrimeRx Team MTD MERTYL TINA D. PHAMRACY INTERN Alternative Medicine Used the software for: 1-2 years ### "PrimeRx is one of the BEST!!!" October 8, 2024 4.0 I've had a wonderful experience with PrimeRx. Even when the whole Change healthcare scenario happened, the agents stayed in touch and emails were sent regularly, giving us clarity on how to proceed. Pros It is extremely user friendly. Even if we get stuck on anything the chat option to connect to agents is extremely useful. I've used this feature several times especially when I've had a patient waiting to pick up their prescription. Cons I wish the new design was better than the classic theme. Review Source Response from Micro Merchant Systems October 15, 2024 Thank you for the fantastic review and for calling PrimeRx one of the best! We're thrilled to hear you find the system user-friendly and that the chat support has been so helpful, especially during critical moments like patient pickups. We appreciate your feedback about the new design and will share it with our team as we continuously work to improve your experience. We're also glad our agents were able to provide clarity and support during the Change Healthcare transition—keeping communication clear is a top priority for us. If you ever need further assistance, don’t hesitate to reach out at support@primerx.io. We're always here to help! Thank you for choosing PrimeRx, and we look forward to continuing to serve you! KH Kyle H. Owner Pharmaceuticals Used the software for: 2+ years ### "You get what you pay for. Don’t fall into the trap!" January 4, 2025 2.0 Bad. I wish I pay extra at the beginning for a better software. Pros It is cheaper upfront than most well established pharmacy software. Cons disorganized for the most part. Customer service always not knowledgeable and will try to brush you off. When I am typing this, their text messaging system has been down for over a month with no ETA. Our customers start complaining and we don’t know what to do. Not to mention that they are based in east coast and cs support hours is very not friendly to west coast pharmacy. Review Source ES EARL S. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Sometimes ARGG!" October 15, 2024 3.0 Requires extra work on many topics. Processing is normally ok with exceptions Pros As good as any other system with some perks: Product size correction House account Verification of patient rx groups Cons Drug change on refill, royal pia. Drugs contracts change and many drugs are not available. Who's the Einstein that figured that out. Inability to change co-pays per our price list (discounted electronic coupons) Inability to charge on house accounts with out signing. we are in an assisted living facility. nurses need to pick up rxs and jams up our register line. inabilty to charge credit cards from processing terminal for rxs that are mailed out Need to add many drugs not in the system. Email and texting function is too expensive. Review Source KL Kelley L. Practice Manager RN Medical Practice Used the software for: 2+ years ### "Practice Manager RN" October 3, 2024 3.0 When the program is running great there really are no concerns. Every time an upgrade is down there is no explanation on what has changed. Pros The program itself has been fine as long as there are no issues. Cons Our inventory is always inaccurate. We have had to completely re due count a few times and still find inconsistences. It has been a little better since last update. It is very difficult to understand(language barrier) any staff we talk to when there are concerns. Review Source Response from Micro Merchant Systems October 4, 2024 Thank you for sharing your experience with our program. We’re glad to hear that, when functioning properly, it meets your needs as a Practice Manager. We sincerely apologize for the challenges you’ve encountered with inventory accuracy and the language barrier when communicating with our support team. We understand how important accurate inventory management is, and we're actively working on improvements to address these inconsistencies. Your feedback about the updates is invaluable, and we will ensure that clearer explanations accompany future upgrades to keep our users informed about the changes. If you have any further suggestions or specific concerns, please feel free to reach out. We're committed to enhancing your experience and appreciate your patience as we work to resolve these issues. Michele Daniels Marketing & Communications Mgr KV Keishla V. Intake Manager Pharmaceuticals Used the software for: 2+ years ### "Prime Rx Review" October 3, 2024 3.0 It has been ok to work with throughout the years. I feel like Prime Rx is excelling in trying to make it more convenient for us . Pros I like how efficient it is and how easy it is to train someone to understand prime rx. It is self-explanatory. Cons There are too many glitches especially when there is an upgrade available. Review Source Response from Micro Merchant Systems October 4, 2024 Keishla, Thank you for sharing your thoughts on PrimeRx! We’re glad to hear that you find the software efficient and user-friendly, making it easy to train new team members. We also appreciate your feedback regarding the glitches, especially during upgrades. We understand how these issues can disrupt your workflow, and we’re actively working on enhancements to improve stability and performance. Kindly reach out to us to see if we can address your concerning issues. It’s encouraging to hear that you recognize our efforts to make PrimeRx more convenient for you. Your insights are invaluable as we continue to improve. If you have any further suggestions or need assistance, please don’t hesitate to reach out! Michele Daniels mdaniels@primerx.io PP Priti P. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Excellent service " October 20, 2024 5.0 Very pleasant and knowledgeable. Enthusiastic staff . Pros Service is excellent and very prompt . Very knowledgeable staff and always willing to help . Cons Price is little higher than other softwares . Review Source Response from Micro Merchant Systems October 22, 2024 Thank you so much for your wonderful review! We're thrilled to hear that you’ve had a positive experience with our service and that our knowledgeable team has been helpful and enthusiastic. We pride ourselves on delivering excellent customer support. We understand that pricing is an important consideration, and we continually strive to provide the best value for the quality of service we offer. Your feedback is invaluable, and we appreciate your insights. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, The PrimeRx Team HB Hitesh B. Pharmacy manager/owner Health, Wellness and Fitness Used the software for: 2+ years ### "Stay away from this software, very very poor customer service. " September 28, 2022 1.0 I would walk away with this company any given moments if I am not stuck initially since there is lots of data transfer if I want to switch over to other company. I will never get their service for any of my new pharmacy Pros Ease of use. It is very user friendly software Cons The worst part of their software is whenever they update the version it has tons of issues and they have the worst customer service ever. If you call them 5 times for the same issue, all 5 person have a different answer and your issue never gets resolved quickly. Alternatives considered [BestRx](https://www.capterra.com/p/106390/BestRxWin/) Reason for choosing PrimeRx I was new to industry and had no idea how terrible primerx is. Review Source Response from Micro Merchant Systems March 6, 2023 Dear Sir, I am so sorry you feel this way about PrimeRx customer service. Can I help you by bringing your issues to the head of Customer Services? TK Tahsin K. System Admin Pharmaceuticals Used the software for: 1-2 years ### "A lil fine tuning in UX needed" October 3, 2024 4.0 Very good , once you get the hold of it first time the rest of the experience is smoothe sailing Pros the way all the data are all sorted in front of the users are very clean, Makes it up for a very clean user experience Cons Some windows short cuts which are used frequently messes up the prime rx while use, if can be fixed would be better Review Source Response from Micro Merchant Systems October 8, 2024 Thank you for your review! We’re glad to hear that you appreciate how the data is presented and that you’re having a clean user experience overall. It’s great to know that once you get the hang of it, the platform runs smoothly for you. We also appreciate your feedback regarding the Windows shortcuts and will mention the suggestions to the development team> Your input is valuable in helping us fine-tune PrimeRx, and we’re committed to making those improvements. Thanks again for sharing your experience, and we’re happy to hear things are smooth sailing for you! LD Lin D. Sp Pharmaceuticals Used the software for: 2+ years ### "Experience about PrimeRx" October 6, 2024 5.0 Pros Easy to use and excellent customer service! Cons Price transparency, some advance customer service is not available during weekends Review Source Response from Micro Merchant Systems October 8, 2024 Thank you for your feedback! We’re delighted to hear that you find PrimeRx easy to use and that our customer service has been a positive experience for you. We always strive to make our platform as user-friendly and supportive as possible. Regarding your concerns about price transparency, we’re actively working on improving this aspect to ensure more clarity for our users. We also appreciate your comments about weekend support availability, and we will take this into consideration as we look to expand and improve our service hours. Your input is incredibly valuable to us, and we’re committed to continuing to enhance PrimeRx based on feedback like yours. Thank you again for sharing your experience! XL Xin L. Pharmacist Retail Used the software for: 2+ years ### "Amazing Product" October 3, 2024 5.0 Overall very happy with product, would recommend Pros Ease of use, great support team, very customizable to your specific needs Cons Not as modern looking, needs updating to UI Review Source Response from Micro Merchant Systems October 4, 2024 Thank you for your fantastic review! We’re delighted to hear that you find our product easy to use and that our support team has been helpful. Customizability is a key feature, and we’re glad it’s meeting your specific needs. We also appreciate your feedback about the user interface. We're aware that a modern look is important, and we’re actively working on updates to enhance the overall experience. Your recommendation means a lot to us, and we're committed to continuing to provide you with a great product. If you have any further suggestions or need assistance, please don’t hesitate to reach out! Best regards SR Sugiti R. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "The use of PrimeRx" October 3, 2024 5.0 It has worked very well. Has been convenient with training and easy to work with. Pros The software is user friendly and easy to navigate. Cons There are some things that are hard to customize. Review Source Response from Micro Merchant Systems October 4, 2024 Sugiti Thank you for your feedback! We're glad to hear that you find the software user-friendly and easy to navigate, and that it's been convenient for training purposes. We understand that customization can sometimes be challenging, and we appreciate your input on this. We're always looking to improve, so if you have any specific customization needs, please let us know—we’d be happy to assist or pass your suggestions along to our development team. Thanks again for sharing your experience. Thank you Michele Daniels Marketing and Commications Manager PO Priscilla O. owner Pharmaceuticals Used the software for: 1-2 years ### "primerx consideration" December 16, 2024 4.0 Impressive especially with the new merger with Pioneer Pros Wide range of selection, lot of meds available Cons Brand medications are the or higher price Review Source Response from Micro Merchant Systems June 3, 2025 Dear Priscilla, Thank you for your feedback on PrimeRx. We're thrilled you appreciate our wide medication selection and recognize the benefits. We understand your concerns about brand medication pricing. PrimeRx MARKET offers real-time price comparisons from over 40 suppliers, helping you find the best deals. Please use this link to find out about discounted purchasing> https://www.primerx.io/market/ mK mike K. pharmacy owner Pharmaceuticals Used the software for: 6-12 months ### "pharmacy owner" October 8, 2024 5.0 Pros Easy to use, good customer service, audit friendly Cons filing prescription feature, can not auto submit when Rx are due to prevent other pharmacies from billing for the same prescription Review Source Response from Micro Merchant Systems October 15, 2024 Thank you for your feedback! We’re happy to hear that you find PrimeRx easy to use, with good customer service and audit-friendly features. We understand your concern regarding the filing prescription feature and the need for an auto-submit option to prevent other pharmacies from billing for the same prescription. Your suggestion is valuable, and we've shared it with our development team for consideration in future updates. If you have any further questions or need assistance, feel free to reach out to us at support@primerx.io. We’re here to help! Thank you for choosing PrimeRx! SL Sherri L. Manager Pharmaceuticals Used the software for: 2+ years ### "Whitemarsh AA+" August 13, 2024 5.0 Excellent the support staff is knowledgeable and great at working out kinks. Pros The ease and flow of the program is superior to other programs. It’s a great system to have. Cons Prime rx is a great software company. I can’t say anything other than great reviews Review Source Response from Micro Merchant Systems August 21, 2024 Dear Sherri, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had an excellent experience with PrimeRx and our customer service team. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need any further assistance or have any suggestions, please don't hesitate to reach out. We're here to support you every step of the way! Thank you for being a valued part of the PrimeRx community! Sincerely Michele Daniels PrimeRx Marketing and Communications Manager sP shreena P. TECHNICIAN Pharmaceuticals Used the software for: 2+ years ### "Updated primerx " June 23, 2024 5.0 Easy to learn new stuff updated version it better than before Pros Easy going it’s really useful and easy to use software Cons Nothing really I like everything about primerx Review Source Response from Micro Merchant Systems July 1, 2024 Thank you for sharing your positive experience with PrimeRx! Pros: We're delighted to hear that you find PrimeRx useful and easy to use. Making our software intuitive and user-friendly is a key focus for us, so your feedback is greatly appreciated. Cons: It's wonderful to know that you haven't encountered any issues and that you're enjoying everything about PrimeRx. Your satisfaction is our top priority. Comments (Benefits): We're pleased that you find learning new features easy and that you appreciate the improvements in our updated version. We continuously strive to enhance our software based on user feedback. Thank you once again for your kind words. If you ever have any suggestions or need assistance, please don't hesitate to reach out. AL Atara L. pharmacist in charge Pharmaceuticals Used the software for: 2+ years ### "Westgate Pharmacy" June 21, 2024 4.0 Pros We enjoy the ease of use. It allows us to have a good workflow in a retail setting. Cons The clinical drug database needs to be reassessed. Sometimes the drug interactions give completely inaccurate information. Also, many times Prime Rx links medications incorrectly ex. it does not associate a generic to other equivalent generics Also, sometimes the customer service representatives have trouble understanding what issue we are facing, Review Source Response from Micro Merchant Systems June 27, 2024 Thank you for sharing your review of PrimeRx! We're delighted to hear that you enjoy the ease of use and that it supports a good workflow in your retail setting. We apologize for the issues you've experienced with the clinical drug database and customer service. Your feedback regarding inaccurate drug interactions and the incorrect linking of generics is crucial, and we are committed to reassessing and improving these features. Additionally, we will work on enhancing our customer service team's ability to understand and address your concerns more effectively. Your insights help us make PrimeRx better, and we truly appreciate your continued support and understanding DW Dennis W. owner Pharmaceuticals Used the software for: 2+ years ### "It could be better " August 28, 2018 3.0 There's a love/hate relationship with it . Right now is heavily leaning toward hate because of the latest update where you have to toggle bill to unbill just to change a typo on a sig. Pros The workflow and dashboard is useful. Sending script and e-request pretty easy. Cons The lag that it experience when loading e-rx pending script. The inability to edit ex direction /sig when the medication is billed ( thanks to the latest update.) Every update seems to make it worst for some reason. No fast shortcut to view linked E-RX. Review Source Response from Micro Merchant Systems August 29, 2018 Sir, We did look into the reason, as to why the SIG field was locked. The reason for this was, is if the Rx was transmitted and verified by the RPh - if at a later point some tech wanted to change the SIG from Take in the morning to take at night - or if they change the way the RPh wrote instructions on how to take the medication - we wanted to ensure that this behavior was controlled. I understand that to handle a typo, you have to basically unlock a BILLED Rx - and that's a process that you have to go through, however in terms of audits and error's, we wanted to avoid un-intentional consequences when someone changes an Adjudicated and Verified Rx, that is why we decided to lock all the fields. However I see that it causes you to lean heavily on hating the feature. Allow us to see if we can come up with a configuration so that users who want to implement tighter controls, they can configure it accordingly and uses who do not want to lock this field can keep it open. Thank you ME Mohamed E. owner Medical Practice Used the software for: 2+ years ### "Good system if the maintenance dept hire knowledgeable techs" February 15, 2023 1.0 3 out of 10 Pros All in one Primerx, PrimePOS.Good system if the maintenance dept hires knowledgeable techs Cons Tech support.Good system if the maintenance dept hires knowledgeable techs Review Source Response from Micro Merchant Systems March 6, 2023 Dear Sir, Thank you for the kind comments about PrimeRX and PrimePOS. But I would like to help you with your tech issues. Please feel free to email me; I hope to resolve all your tech issues. Very Best Michele Daniels Marketing and Communications Manager DM Diana M. Owner Pharmaceuticals Used the software for: 2+ years ### "It is very user friendly but has a lot of flaws if you need to maintain same patients monthly" May 17, 2018 3.0 it is low cost for the start up. Pros it is very user friendly. Easy to use. Free training. Great support only at the managerial level. Great interface but need to spend time to set it up and get trained. A lot of useful reports. Cons it doesn't link the rxs if you got refills on them. It shows as they are expired. it is very manual system. Review Source Response from Micro Merchant Systems May 21, 2018 Dear PrimeRx User, While we appreciate the comments on ease of use, we do want to address the other comments. The Refill Queues, Refill Compliance, Dashboards, Med Sync option are some of the features used by the pharmacies on a day to day basis to ensure that Patients are being attended to on a regular basis. We train all our users, encourage them to join the Webinars, look at the online video portal for continuous training so that they can learn and implement the queues, and automated features in their pharmacies. I can assure you that we can address your issue, and have another training session scheduled to take you through these options. Once you go through the options, and implement them in your pharmacy, I can assure you, that you will be able to automate the monthly maintenance of your patients. Thank you, RA Raja A. Pharmacist / Owner Pharmaceuticals Used the software for: Less than 6 months ### "Worst Pharmacy Software" February 10, 2020 1.0 I am ready to move out, my 5K I spent on them is down the drain Pros So far, 6 months since we shifted, I am having so many issues with software, I do not like anything about it. Cons 1\. They will tell you that Automatic refills is an option, but the way software is designed, I do not think it is called automatic refill. You have to manually pull report of what was filled in last month and go through it and refill again. 2. EDI set up for ordering medication is horrible. Instead of leaving the order in wholesaler's cart, primeRx system will submit it, so if there are any errors, like quantity or alternate NDC's you will not be able to catch. 3. Their delivery module can and will charge the patients twice for same Rx when it is on charge account. I almost lost facility contract due to this inaccurate billing. 4.Upper management is THE WORST. ALL THEY ARE CONCERNED ABOUT IS TO GET CONTRACT SIGNED, AFTER THAT YOU ARE ON YOUR OWN. 5.Support technicians can barely speak english and most of the times clue less. Reason for choosing PrimeRx A friend recommended and \[SENSITIVE CONTENT HIDDEN\] from prime Rx gave incorrect information about software and its options. Review Source aS ashraf S. pharmacist Pharmaceuticals Used the software for: 2+ years ### "the system is good and easy to use" May 15, 2018 5.0 Pros it is easy to use and very friendly and easy to learn, very easy to enter information and do the billing and check the prescription Cons the system is slow sometimes and some other times it freeze, it can also be better if it can show the shap of the tablets or the capsule which help more being more accurate Review Source Response from Micro Merchant Systems May 21, 2018 Dear PrimeRx User, Thank you for giving us a 5 star Rating. However we want to make sure that we evaluate your current hardware and Network to see if there is anything that we can do to help you address the freezing issue that you have pointed out. PrimeRx is a true Windows System, and does rely on the hardware and network that it is installed upon. It maybe possible that we may need to simply upgrade your memory or PC to address this issue. Once we do an evaluation and change some local infrastructure, I am sure, that the freezing issue will be addressed. We appreciate your support and strive for 100% satisfaction from our clients. Thank you, Similar Products Featured ## Related categories [Pharmacy](https://www.capterra.com/pharmacy-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.