PioneerRX

PioneerRX

5 / 5 227 reviews


Average Ratings

227 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PioneerRX
  • www.pioneerrx.com
  • Founded 1983
  • United States

About PioneerRX

PioneerRx is the number 1 selling pharmacy software that independent pharmacies choose in the United States. A recent survey showed that in the last year PioneerRx is chosen twice as often as any other pharmacy system. Curious? See a demo and find out why!


PioneerRX Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

PioneerRX Reviews Recently Reviewed!

User friendly pharmacy software that has lots of extra functions!

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is much more user friendly than other pharmacy software I've used and I've had experience with 3 other brands. If there is a report you need, Pioneer can generate just about any report you need.
There are other functions such as faxing such reports, merging patients, and ease of "batching" refills to be run. Other software I have used made it difficult to edit prescriptions that had been processed. Editing prescriptions is so easy with Pioneer.

Cons: It can be a bit difficult to navigate at first, until you get used to it. I had to make a lot of changes to make the software look and function how I wanted it to.

Hard time getting hold of customer service,no after hours.

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: editing on prescription and changing NDCs while reviewing...we could scan rx before we type prescription

Cons: customer service i will give negative rating....they take ages to solve problems...no after hours line....

Overall: we have few pros and lot of cons comapared to previous software...

Best clinical dispensing software on the market.

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Changes with the time. Patient profile allows for great customization and clinical additions. I also like all of the workflow optimization.

Cons: The dual billing for NYS EPIC is not intuitive. The add ons need to be customized to the workflow properly.

Overall: Workflow optimization, clinical patients, etc...

Not pleased with the conversion process.

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: - User interface is nice to look at
- General support line has been prompt and helpful so far
- Lots of features within the software
- Almost everything within the software is automated, which saves time down the line
- Lots of preparation beforehand to get you ready for conversion and software use

Cons: they actually did not make it a smooth transition when it came to the live date. For example,
1. Insurances didn't convert correctly, but they fixed it by next day
2. Not enough help on site on live week. Only 1 installer was provided and he was occupied with fixing the conversion issues, not much time was left for actual walk-throughs with my staff
3. Sample of our prescription label provided to them at least 2 weeks in advance, label presented on live day looked nothing like it, which was very disappointing
4. General lack of follow up and communication from Pioneer's help team regarding problems. I had to email and ask for a supervisor to get some kind of resolution to our problems. The feeling was like they did a system conversion and neglected the issues of the customer.

Overall: Automation of tasks, knowing where a patient's prescription stands in the fill process, integrated POS, and more.

Beware from the Accounting Department

Feb 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: I would have rated pioneer a perfect 5 star if it wasn't for a woman from their accounting department. I have always had a great experience with Candace, the equipment set up the team and technical support team. However, the woman ( from accounting) was no joy to talk to. She was very rude and disrespectful to me when I called her to question the extra month charge on my bill. She kept yelling at me and insisted that I must pay this extra charge simply because I already received a good discount on the purchase of the software. Worst, she added finance charges to that extra charge and couldn't explain to me the reason for this.

Great product with great support

Jan 22, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: it can do just about anything once you figure out how to work it.

Cons: it is technical and a bit convoluted so may require some serious training. the learning curve might be a bit steep.

Overall: I bought Pioneer in 2013 after using QS1 for 20 years. The system did not transfer the competitive prices from QS1 that I had set into the old software, and I had difficulty in maintaining a good margin on low priced generics as well as maintaining continuity on pricing, especially generics. After muddling through it for 3 years and doing the best we can, and voicing my frustrations on this site, Pioneer called me and said they wanted my issues resolved and volunteered to send a rep to my store for the better part of 3 days.

Customer support representative was exceptional in his willingness and ability to explain and resolve my issues. I was able to get better control over my generic pricing and he also led us to a multitude of other issues to better utilize what Pioneer offered the independent pharmacy.

My staff loves it. It does a great job managing our profit/loss issues (with the DIR exceptions) and I may be able to save money by d/cing other programs that Pioneer can handle. My biggest recommendation would be that if you aren't happy with the product, ask them to fix it. don't give up until you get results. It can do a lot more than you think it can. the on site training is somewhat limited. I wish they would have spent more energy into pointing out things at time of installation (perhaps a checklist, provided by current users, would help). I am a bit old school and Pioneer is a highly technical software so the learning curve was a bit steep for me.

I would recommend this software over QS1 and am very happy with the service they provided.

Recommendations to other buyers: Great service. they want to keep the customer happy

Feature set compare to chains

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very user-friendly and streamlined steps help reduce data entry errors significantly. Makes it easy for onboarding new employees

PioneerRx Review

Oct 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Integrations with nearly everything!

software review

Dec 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: great pharmacy system with great customer support

Jolie Mcdaniel

Dec 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use, access to help

pharmacist

Nov 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to train new employees

TECHNICIAN

Nov 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best feature is user friendliness

Pioneer Rx

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: webinars very helpful, ease of use i.e., new Dr addition, secondary claims,

PIONEER RX

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GREAT SUPPORT FROM OUR ACCOUNT MANAGER KARCALLA JACKSON

Great System!

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great system, always pushing forward with technology, awesome customer service

Owner

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Windows based... always updating capabilities

Pioneer is Awesome!!

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Too many to list!!

Presidnet

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use, and has all of the latest features you would want in a system.

Review for Capterra

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease to use is awesome.

pioneer software

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: quick to update
ease of use
great support system

CARMICHAELS PHARMACY BILLING DEPT

Nov 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer Service dept is so nice and helpful, Especially our Act Manager, Maysa. She will always strive to attend to our needs, We are extremly delighted that we are with Pioneer.

Renee Wolfe

Nov 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Streamlines our workflow, improves efficiency and profit.

pharmacist

Nov 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: love my customer rep!!!

rae is the bestttttesttt

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy program to use. awesome account manager.

PIONEER REVIEW

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: RELIABLE, PROVEN
LOTS OF FEATURES
CUSTOMER SERVICE AVAILABILITY
EASY TO USE AFTER INITIAL LEARNING PHASE
EXCELLENT INTEGRATION WITH M

Review

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy use and easy to learn. Great report options. Easy adjudications. Overall awesome software.

Pharmacy Tech

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use. Fast and Awesome customer service!

qualified tech.

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It makes data entry very easy. makes picking the proper drug and NDC easier and helpful thats it shows balance on hand.

Dean Bergeaux

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ease of use and customer service

RUSTON BOLAND

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PIONEER LIGHTYEARS AHEAD OF THE COMPETITION WITH WHAT IT CAN DO. MAY FEATURES THAT OLD SYSTEM (QS1) DID NOT HAVE. ALSO CUSTOMER SERVICE AND CALL-BACK IS OUTSTANDING!

SOFTWARE

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ITS GREAT ALL AROUND

Oakley Health Mart

Nov 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Weekly updates, and they listen to what is needed.
Fast support.
POS integration is awesome.
Customizable workflow.

VERSATILE AND PRODUCTIVE

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: VERY VERSATILE, LOADED WITH FEATURES, EASY TO USE. WE COMPOUND, UTILIZE MAR FUNCTIONS FOR ASSISTED LIVING, IN ADDITION TO RETAIL PHARMACY. THE SYSTEM WORKS GREAT AND THE SUPPORT IS ALWAYS HELPFUL IN AIDING OUR NAVIGATION OF NEW AREAS AND PROBLEMS WITH PROCESSING. TWO THUMBS UP, HIGHLY RECOMMEND TO INDEPENDENT PHARMACIES.

CAPTERRA

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: VERY EASY TO LEARN

Software Review

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our account manager, Gina, is always promt when addressing our concerns and she always follows up to ensure we have all questions answered and no loose ends. This is truly the best software system I have ever used. Always progressive in engineering software and improving current versions. Innovative and excellent customer service.

Awesome!

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service is always quick to respond, eager to help and polite while doing it. The system is very user friendly, 1st time relief pharmacist can pick up in 5-10 min. for basic use. POS has been great.

kristin

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use I love all the reports that are offered to help collect data

Capterra

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very user friendly, easy to learn and hit the ground running.

tecnician

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system makes it much easier to do my job. Easy to navigate with lots of capabilities.

irenepena

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it is very user friendly

Pioneer

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: great workflow and efficiency, great functionality, great response from programming to develop needs for each store, good response from customer service for supporting issues

Futrell Pharmacy review

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: intuitive and easy to use, covers our needs

Tracie Pundyke

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wonderful customer service, it's a joy to work with Tracie. I feel like I am calling a friend.

PIONEER RX REVIEW

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: REFILLS REMINDERS

Pioneer Rx Review

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pos simple to use

Review for Capterra

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EASY EASY EASY!!!
Never Down. Always reliable.
Customizable
Awesome support

John Sherman

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fits our pharmacy needs and is easy to work with. Proves to be upto date with the current technology.

Review of Pioneer by Alex Byrd

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: -Easy to use.
-Better than HCC.
-Point of Sale integration with the pharmacy system.
-Can run prescriptions from any PC.
-Some user features are customizible.
-Pin numbers and fingerprint scanners are nice.

Tobey Schule

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very intuitive, constantly updating to meet the needs

Guidepoint #109

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use, great customer service, lots of neat features. Love the fill and workflow audit to track user activity as well, and the many security features built into the system including "shared" mode and user pin numbers.

Pharmacy Technician

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love that fact your always trying to improve the system to be more useful and helpful (if thats even possible:). I like the way that your always asking us if we have ideas or what are concerns are. Still feel best decicision was choosing this system.

Pioneer Rx

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pioneer is super easy to learn and integrate into any pharmacy system. I work at a University pharmacy and we always have green students who have never worked in a pharmacy before. They pick up and are able to do the workflow within the day and mastered within a week!

Pharmacy Technician

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best customer service and a clean user interface.

William Hale

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, fast, nice reports

Manager

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is easy to use and able to pretty much get any information needed quickly.

Susan Isaacs

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: this does more than you can imagine.....very simple to use

PharmD/Owner

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Does everything! and more

owner

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use, has all what I need to perform my job. customer service and support team are great.

Capterra

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the easiness of the program!!

ASHISH MEHTA

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ease of use, check points at every step to minimize errors, easy data intergration and inventory management.

Owner

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great customer service

Javier Garcia

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use

D

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: love pioneer, eash to use, the different things you can do are endless.

Pioneer RX

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of use and Flexibility

Five Star System

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wonderful system that's easy to navigate. Customer service is excellent. Ease of use is better than any program we have ever used. Five Stars!

MedRelief Pharmacy

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of use, Feature rich, Excellent customer service, Great hardware and software support.

Chelsey Carlson

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: user friendly, efficient

PIONEER KICKS BUTT

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: VERY USER FRIENDLY AND CONSTANT UPDATES

Awesome

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any ideas you have you can suggest to the company and a majority of the time they will make them happen or will work on them

Chris Bowling

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absolutely amazing software, with continuous improvements. This system has all the functionality of a system that would carry a much higher pricer tag, yet they constantly make updates that improve its abilities even furhter. After switching from another system, it really only took my staff a few days to learn and understand how to effectively operate the system. Their support and training was first class, and in my opinion, it far exceeded what you would typically get from other software vendors in the market. This system single handedly changed my business in a very posititve way!!

Owner

Nov 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, large variety of reports, customizable

Mark Barnes

Nov 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of use/Assortment of reports available/Teachability to others

Pioneer RX

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software!

Pioneer Rx Review

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pioneer Rx software is years ahead of other pharmacy management systems. They are proactive regarding updates to stay ahead of the curve in community pharmacy's ever-changing environment.

Love this Software!

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy and convenient and makes my job a whole lot easier! I get surprises all the time on ways Pioneer is making my job easier!

ANITA TIGNER

Nov 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use - Blair provides awesome support! Great features that improve my business. This system is so much faster than our previous software!

Office Manager

Nov 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love seeing the new features that are being added. I still have some ideas that I have sent that I would like to see put in place.

Great program

Nov 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy and fast to learn

pharmacist/co-owner

Nov 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: love it, easy to use

Review of Pioneer

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use interface. Hotkeys make workflow fast and seamless

Happy With PioneerRx!

Nov 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love how open PioneerRx is to accepting user suggestions for improvements.

certified pharmacy tech

Nov 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love everything about this software. user friendly. awesome customer service

Pioneer

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use, great features that are useful

Software Review

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use and navigate

Pharmacist

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome customer service and innovative!

pharmacy

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: updates to software to fit needs

So thankful for Capture RX

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are so many things to love about Pioneer RX! The real time competitor cash pricing, the automatic rebilling on incorrect NDC's, the future fill and future adjudication features. We love the way they are ALWAYS trying to help us stay on the cutting edge with MTM, and our Medicare star ratings. I feel certain I would be so lost without their guidance. And don't forget their amazing LIVE customer service. No more waiting hours or days for some apathetic person who has NO interest in your business. These customer service reps are with you every step of the way.

Leo Vovna

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use, very intuitive, a lot of features to help you with Star ratings. Medsynch program is very efficient and easy to run.

Great System!

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pioneer is a user-friendly, intuitive and progressive pharmacy system. I like having the ability to customize and modify my store features without having to rely on tech support.

Review

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: great customer service, very technolically advanced, can do just about everything, would recommend it

Pioneer is Great

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great Reporting!

Pharmacy Intern

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love that the system allows for easy access of vital reports to keep track of valuable pharmacy information as well as the integration of different services such as sync and outcomes.

Castellons

Nov 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ease of use,customer service

clayton gilde

Nov 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: -Very easy to use, little training required for new users
-integrates well with cardinal health and anda wholesalers
-Makes almost all daily tasks easy
-Has reports for any type of data you would need
-Great account rep and service.
-response time from support is great

Customer Support

Nov 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of ordering, customer service and support awesome, Thankyou Travis! Working on the new Dispill program would not be possible without his help! Really like all the aspects of PioneerRx.

LENA GOOD

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EVERYTHING IS IN SYNC

Great System

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great integration. Fantastic reports.

BAMFP

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quick turnaround on issues, Knowledgeable staff willing to work with us to ease unanticipated processes, Fairly intuitive

Best Software Ever!!!

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, great support staff, Company listens to suggestions and comments and works on them quickly.

TRACIE PUNDYKE

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TRACIE HAS BEEN EXCELLENT IN HELPING US THROUGH OUT!