--- title: "EchoSpan Flexible 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EchoSpan Flexible 360 Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/" page_type: "product" language: "en" --- # EchoSpan Flexible 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EchoSpan Flexible 360 ## What is EchoSpan Flexible 360? EchoSpan Flexible 360 is a 360-degree feedback software designed to simplify employee reviews and foster professional growth. It offers customizable competencies, rating scales, and rater groups, with options to import existing materials or use its competency library. The browser-based platform features an intuitive interface compatible with desktop and mobile devices, requiring minimal training. Real-time dashboards track project status, while the Project Autopilot feature streamlines administration. The software generates detailed feedback reports with customizable charts and tables. Its Development Planning Module helps employees create actionable improvement plans. Additional tools include a writing assistant, reading suggestions, and a legal scan for inappropriate content. EchoSpan supports multiple languages and integrates with HR systems. ## What is EchoSpan Flexible 360 used for? [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) Overall rating Based on 76 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## EchoSpan Flexible 360 Overview Updated August 2026 AI summary EchoSpan Flexible 360 provides organizations of all sizes with a customizable platform for 360-degree feedback, employee engagement, and performance management. Its flexible survey tools, AI-powered feedback assistant, and detailed reporting enable HR teams and consultants to manage review cycles, assess competencies, and support employee development, with deployment options across web and mobile devices. ## EchoSpan Flexible 360 alternatives Highest Rated [5.0 (42)](https://www.capterra.com/p/215389/G360-Surveys/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (119)](https://www.capterra.com/p/131885/Spidergap/reviews/) Starting price $1099.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/153907/BizMerlin/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) [4.7 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167264/Vantage-Circle/) [View all alternatives](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/alternatives/) ## FAQs about EchoSpan Flexible 360 Overview ### What problems does EchoSpan Flexible 360 solve? EchoSpan Flexible 360 solves the complexity of running customized 360 feedback programs, from survey setup and rater management to automated reminders, reporting, and development planning. HR teams, leadership coaches, consultants, and talent leaders use it to replace manual administration, create tailored assessments, and turn anonymous feedback into clear coaching insights. Answer based on 63 reviews Overview ### Which roles and teams benefit most from EchoSpan Flexible 360? EchoSpan Flexible 360 is most used by HR leaders, talent development teams, executive coaches, and consultants managing feedback and performance programs. Operations leaders and executives use it to streamline assessments, support leadership development, and track employee or client growth, while office administrators help coordinate review cycles and reporting. Answer based on 73 reviews Overview ### What company size and industries is EchoSpan Flexible 360 built for? EchoSpan Flexible 360 is used mainly by small businesses at 63% of reviewers, with management consulting the top industry at 19%. It serves HR teams, managers, trainers, leadership development specialists, consultants, coaches, and retention-focused organizations, with additional use in nonprofits at 11% and training and coaching at 10%, primarily for 360 Degree Feedback. Answer based on 76 reviews Features and Usability ### What are the key features of EchoSpan Flexible 360? EchoSpan Flexible 360 includes core 360 Degree Feedback features like customizable questions, competency management, anonymous feedback, and rater selection. Differentiating capabilities include AI Copilot for feedback summaries, survey management for engagement and pulse surveys, and reporting tools such as real-time dashboards, group reports, and review cycle tracking. Answer based on 53 reviews Pricing ### How much does it cost and what fees or limitations are included? EchoSpan Flexible 360 starts at $6 per user/month for its core plan, and a free trial is available. Reviewers often describe it as cost effective and cheaper than competitors, though one noted the annual fee can feel steep depending on review volume, and newcomers may need upfront time to learn advanced features. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does EchoSpan Flexible 360 integrate with? EchoSpan Flexible 360 integrates with four HR and HCM platforms: ADP HR Assist, SAP SuccessFactors HCM, UKG Pro, and Workday HCM. These catalog integrations support connections with major human capital management systems used for employee data, performance processes, and workforce administration. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on EchoSpan Flexible 360? EchoSpan Flexible 360 is generally easy to onboard with live online sessions, webinars, videos, and documentation. Reviewers say targets and raters learn quickly, while admins and users new to 360 survey administration need more time for setup, terminology, and complex projects. Responsive support, including group guidance and 1:1 help, helps close gaps. Answer based on 16 reviews Getting Started and Support ### What customer support options does EchoSpan Flexible 360 offer, and how do users rate the experience? EchoSpan Flexible 360 offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and patient, with quick follow-up and practical guidance. Some note a learning curve and occasional frustration when complex issues take longer to explain or resolve. Answer based on 53 reviews Reporting ### How well does EchoSpan Flexible 360 handle reporting? EchoSpan Flexible 360 delivers clear, customizable reports that help teams spot themes, blind spots, and development needs quickly. HR teams, consultants, and leadership programs often value the group and individual report options, though some users want stronger historical comparisons, more branding control, and more flexible dashboard views. Answer based on 29 reviews ## Features AI summary Based on 1,291 360 Degree Feedback reviews Capterra reviewers point to these as the top features buyers look for in 360 Degree Feedback software: - **Performance Review Management** (**47%** of reviewers rated this feature as critical) - **Customizable Questions** (**51%**) - **Performance Management** (**44%**) EchoSpan Flexible 360 supports all three of the features reviewers rate most highly: **Performance Review Management**, **Customizable Questions**, and **Performance Management**. Together, these capabilities help businesses run structured review cycles, tailor feedback forms to fit different roles and goals, and connect feedback results to broader performance efforts, allowing teams to improve employee development and make more informed people decisions. Performance Review Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Customizable Questions 5.0 (14) 107.14% of 14 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.9 (21) 90.48% of 21 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.9 (24) 91.67% of 24 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 5.0 (19) 100.00% of 19 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Progress Tracking 5.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation EchoSpan Flexible 360 50 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competency Management: Catalog, manage, and develop employee skill sets - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. Features 4.8 (67) 4.8 Based on 67 reviews ## Pricing Value for money 4.8 (62) Free Trial [View pricing plan details](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/pricing/) EchoSpan Flexible 360 $6.00 Per User,Per Month It includes: - Anonymous Ratings - Competency Creation - Competency Library - Customizable Rating Scale - Database Creation - Unlimited Questions - Unlimited Reports - Web-Based Setup Value for money 4.8 (62) 4.8 Based on 62 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (76) 5.0 Based on 76 reviews ## User reviews Overall rating 4.9 Based on 76 reviews Filter by rating 5(67) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CP Candice P. Director of Human Resources Non-Profit Organization Management ### "Director of Human Resources" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 My overall experience has been great. EchoSpan representative \[sensitive content hidden\] was helpful, knowledgeable and easy to work with. She seem to have a willingness to assist me in having a successful launch. Pros The survey was easily accessible and the survey features were manageable. I found it helpful to have the email templates available and editable. Cons There is a bit of a learning curve. There a lot of information to understand before launching a project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christina A. Principal, HR Accounting ### "Excellent products and even better customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 We have used them for internal employees and for clients, and the feedback from both is consistently strong. Pros I'm commenting on both the 360 and the employee engagment survey products, both are fantastic. The customization of the templates and the back-end dashboard are very user friendly and the options are endless! Cons Some components have a learning curve, particularly around terminology, but once you map the language to familiar concepts, it becomes straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Elyse W. Manager, Talent Management Automotive ### "Excellent Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Pros I've worked with a few other 360 assessments in my career and I have to say - I am beyond impressed with the EchoSpan platform. Once you are walked through the system, it is incredibly easy to use from a deployment standpoint and managing the process. Beyond that, the individual reports and group reports are outstanding. Being able to pull together a group of people's information into a summarized document, save an enormous amount of time in reviewing for themes and key areas of development. Lastly, I cannot forget to mention how quick and thorough responses are that I receive from the support team. Cons You need someone to walk you through it before diving in. Once you have that, it makes a lot of sense where things are but they overview provides a very good download of what to do that you wouldn't naturally think to look for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Shayne T. Co owner Construction ### "Excellent survey platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 16, 2026 Using Echospan Flexible 360 feels smooth and straightforward. It’s easy to set up surveys, the feedback is clear and meaningful, and the reports make it simple to see strengths and areas for growth, which makes the whole process feel supportive rather than overwhelming. Pros One thing I really like about the EchoSpan Flexible 360 is how easy it is to customize the feedback surveys. I can adjust the questions and reports to fit exactly what my team needs, and the automated results make it simple to spot areas for growth. Cons While using EchoSpan Flexible 360, we found the initial setup process to be more complicated than expected. The reporting and dashboards also felt a bit limited, making it harder to quickly get the insights we wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Human Resources ### "5 Stars. Unmatched Power Backed by World-Class Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2025 My overall experience with EchoSpan has been outstanding. The platform itself is incredibly powerful. The learning process was made incredibly easy and enjoyable thanks to the support I received. The team, particularly \[sensitive content hidden\], was patient and clear, ensuring I had everything I needed to leverage the platform's full capabilities. This combination of a highly flexible tool and dedicated support gave me complete confidence in deploying it for my clients. Pros The platform's sheer flexibility is a massive pro; its feature set is so robust that I can't imagine a complex organizational scenario it couldn't handle. What I liked most is the exceptional customer service that makes that power accessible. In every exchange, the team went beyond simply answering questions. They asked thoughtful follow-up questions and approached every conversation with a supportive tone that was focused on empowering me as a user. A powerful platform is one thing, but having it backed by a team that ensures you can use it effectively is what I think truly sets EchoSpan apart. Cons Given how robust and flexible the platform is, the sheer number of features and configuration options can feel a bit overwhelming at first. When initially setting up a complex project, there's a brief moment of wondering exactly where to begin. But I'd classify this as a very temporary challenge. Any time I felt stuck, I contacted the support team and got real-time guidance. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Adaptability.............................. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Betty M. Learning and Development Coordinator Construction ### "Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2025 I have had good response from them when there are questions or problems. I have done over 1000 surveys over the years. Pros It gives lots of flexibility to tailor the 360 survey. You have different options on whether to include the supervisor in selecting the coworker rater list. Cons Sometimes it is not intuitive. There are times when it is not easy to find what you are looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mary M. Human Capital Operations Manager Investment Management ### "Love Echospan!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Pros Far and away the best customer service I've had with a vendor. They are responsive, helpful, and creative in finding solutions. They also help teach me to fish, so I feel confident and competent navigating the system. For the tool itself, we've found great value in the customization of surveys and reports. It is user friendly and easy to navigate. There are so many options and ways to configure, we can set-up exactly what we need. Cons It takes a minute to get up the learning curve - though I've found that the team is so helpful that it makes the experience relatively pain-free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alan C. Director of Leadership and Learning Development Professional Training & Coaching ### "EchoSpan 360 is EXCELLENT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 The software and the EchoSpan team made this a very smooth process, and they are always ready and willing to connect to answer any questions i may have. they couldn't be better. The generated reports are clear and simple to understand which makes it a critical part in anyone's development journey. I am very pleased with our choice to use this product and work with the EchoSpan team. Pros the EchoSpan Team is super supportive, and the software itself is easy to use and highly customizable. Cons Reflecting on the past 6 months or so using the EchoSpan 360 I cannot think of anything I did not like about the product or the experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Warren B. President CEO Professional Training & Coaching ### "A Highly Customizable 360° Solution Backed by Exceptional Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 EchoSpan is a powerful and highly customizable 360-degree feedback platform that offers the flexibility needed to support a wide range of client requirements. Their support transforms a robust and highly customizable tool into something accessible and approachable, regardless of technical expertise. The company's leadership also sets a positive tone-thoughtful, personable, and committed to continuous improvement. Echo Span is an excellent choice for teams that appreciate deep customization, competitive pricing with hands-on guidance. Pros EchoSpan is a powerful and highly customizable 360-degree feedback platform that offers the flexibility needed to support a wide range of client requirements. Cons The depth of configuration options can be detailed and complex for nontechnical administrators, but even so, the EchoSpan team excels at making the process manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sharon D. Managing Director Professional Training & Coaching ### "Exceptional Platform, Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 My overall experience with EchoSpan has been outstanding. From the moment I started using the platform, I’ve been impressed by how intuitive, flexible, and reliable it is. The system delivers everything I need to run professional, high-impact 360° feedback processes with ease—and the level of client support is truly exceptional. The AI Feedback Assistant has been a game-changer, saving me hours of analysis while ensuring that feedback summaries are clear, accurate, and actionable. EchoSpan has elevated the quality and efficiency of my work, and I wouldn’t hesitate to recommend it to any organization or consultant looking for a top-tier feedback and engagement survey solution. Pros I’ve been conducting 360° feedback processes as part of my executive coaching practice for over 10 years, using other survey tools that couldn’t come close to what EchoSpan offers. What I like most about EchoSpan Flexible 360 is: 1.its exceptional value for money; 2.how intuitive and quick it was to learn; 3.the incredible support that came (and continues to come with it); and 4. the AI Feedback Assistant, which helps respondents provide clear, specific, and objective feedback, and produces outstanding summary reports. This feature alone has saved me countless hours of reviewing and organizing comments to identify key feedback themes. Finally, I also love that EchoSpan offers a version of this tool that allows me to run engagement surveys for my clients which is something I could never do with my previous feedback survey tool. I am all in with EchoSpan. I can't say enough about the people behind it or the tool itself! Cons Honestly, I can’t think of a single aspect of this tool that I dislike. Every feature I’ve used has exceeded expectations—from functionality to user experience and support. EchoSpan sets the bar high and lives up to every inch of it! Switched from [Insights](https://www.capterra.com/p/172565/OpaConnect/) The product was re-invented and while it was always clunky to use, it was so glitchy it became impossible to continue with. Alternatives considered [Panoramic Feedback](https://www.capterra.com/p/106435/Panoramic-Feedback/) [TruScore 360 Feedback Software](https://www.capterra.com/p/106423/360-Assessments/) [Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/) [Leapsome](https://www.capterra.com/p/169660/Leapsome/) Reasons for choosing EchoSpan Flexible 360 Most of the other platforms I explored were designed for in-house IT teams to set up. They were overly complex, difficult to learn, and required far more time and technical involvement than I was willing to invest. A few might have worked, but their steep learning curves were discouraging and the deal-breaker was that none of their 360 tools allowed me to assign different question categories to specific respondent groups. This limitation meant I had to send all questions to all respondents, including people who weren’t in any position to observe the behaviours or actions being evaluated. I was amazed that such a fundamental feature could be missing. EchoSpan truly was a lifesaver to find! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.