WFM Wisdom features High Definition Forecasting. HD WFM eliminates all of the distortions inherent to Erlang methods. Schedules are granular & efficient. Fully automated forecast & schedule. Multi skill, multi channel & multi tenant. Vacation & shift bidding, trades, adherence, attendance & more.
WFM Wisdom is fully web-based feature-rich and easy to use. Discover why WFM Gurus call it the first enterprise class WFM solution that is easily learned and used at any level of an organization.