Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,495.00/one-time
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SRS Computing
  • www.srscomputing.com
  • Founded 1999
  • United States

About PROCession

PROCession delivers even greater flexibility, creativity and streamlined productivity to the funeral home.


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PROCession Features

  • Funeral Ledger
  • Lot Management
  • Merchandising
  • Pre-Need Management
  • Routing

PROCession Reviews Recently Reviewed!

A Step Above

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very easy to use.
They seem to listen to my request for various upgrades.

Cons: Would like to be able to integrate from my website directly into SRS.

Overall: I have been a funeral director for 40 years and for the last 25 years have been using various software programs to keep our firm running smoothly. As we grew the other companies were not able to accommodate our needs to offer more advanced service options. Since joining SRS they are always thinking ahead with innovations that are making our lives easier.

Vendor Response

by SRS Computing on May 10, 2017

Don't worry Larry, we're working on the import for you! Thank you so much for your kind words!

We have been more than satisfied

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate, easy to learn, time efficient, cutting edge, has all the features we need, aesthetically appealing

Cons: Cannot say I have a complaint of any sort.

Overall: Feldman Mortuary, Inc. has been a client of SRS for years now. We made the switch from another industry software company because SRS just seemed to be steps ahead of other companies with their product. The newest version is easy to navigate, easy to learn, works seamlessly, and is aesthetically appealing. We have worked with SRS on customization here or there and they have been reasonably priced and timely with our requests. While the software is great, the technical support is even better. We are able to reach a technician immediately and the issue is resolved with minutes. But not only are the technicians available immediately, so is our sales representative. You may wonder why that is important, may even question if SRS is always tying to sell something. Actually, to the contrary. They never try to sell, but rather, try to solve. Whenever I have a big picture question to run my business more efficient, I always call my rep for her insight, thoughts, and knowledge. Sometimes she can solve my concern with a product of theirs but more often she simply helps me evaluate the issue one step at a time which leads me to a better understanding and not a sale for her! SRS is professional, down-to-earth, real people firm. From the technicians to the sales people, they not only know their product inside and out, but they talk to you at your level. As the title of the review states: We have been more than satisfied with SRS and their software. You cannot go wrong calling this company.

Vendor Response

by SRS Computing on May 10, 2017

Jim, we tremendously appreciate this! We're so thrilled you're loving the system!

Excellent

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been more than pleased. The money that I spent, for a business my size, was a lot but now that I'm in more than knee deep, I can honestly tell you it was money well spent.

Vendor Response

by SRS Computing on April 18, 2016

We are just as pleased to have you! Welcome to the SRS community!

SRS Computing - An Outstanding Experience

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very few times in your life do you every find a product that lives up to your expectations. I have nothing but praise for SRS Computing's PROCession operating system! From the very beginning the SRS team provided me with outstanding service and a product that is second to none. I have two businesses and the implementation of the system, training and technical support were (and are) excellent. I highly recommend this system to those that demand the very best!

Vendor Response

by SRS Computing on March 22, 2016

You are wonderful!

Excellent Service with SRS

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a new client with SRS Computing. We have been blown away by their systems and their customer service. Everything we've requested has been made possible, and done with so much ease on our end. SRS answers all questions, takes care of all concerns, and makes the transition to their system flawless. We are met with excellent customer service any time we call in with questions or concerns, and have been impressed with their quick response. We are looking forward to many years of a great working relationship.

Vendor Response

by SRS Computing on March 08, 2016

Allison, thank you for taking the time to submit this review. We are thrilled to have you as a client and look forward to our partnership! Kimberly Simons