Who Uses This Software?

For volunteer-driven, local non-profits, who produce fundraising events. 70% of our customers are PTAs or affiliated with schools, but we also serve local charities. *NOT for commercial auctions!*


Average Ratings

156 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/year
    See pricing details
  • Pricing Details
    3 subscription levels for fundraisers of all sizes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SchoolAuction.net
  • www.schoolauction.net
  • Founded 2006
  • United States

About SchoolAuction.net

NOT For Commercial Auctions - For Non-Profit/Charity/School Fundraisers ONLY! Web-based service designed to make it easier to manage gala auctions, online auctions, golf tournaments and other fundraising events for public, private and parochial schools. Use with your existing credit-card processor, or use one of our preferred providers.


SchoolAuction.net Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List

SchoolAuction.net Reviews Recently Reviewed!


Good school gala software

Nov 29, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reporting, organizing, invoicing, collection of money, database creation

Cons: live online bidding wasn't as smooth as we had hoped due to not understanding how to show current bids of a large number of items easily for guests.

Overall: We used this software last year for our school fundraising Gala. we have opted to renew and use again this year. It's fairly easy to jump in and get started. There are video tutorials to help you get started. If you organize yourself well, the reporting at the end is great. If you don't categorize as intended, it will affect you at the end. Make sure everyone entering information and creating sellable items, tickets, free, retail, tax info, etc. understands the reason for certain categories because this software can do a lot for you. There were some live features during gala that I would have liked to see -- like a full list of each current bid - it scrolled through and took forever for people to see the current bid on the item they wanted. This may be a feature, but I couldn't find it that night. Make sure to set the settings for live bids to allow your guests to put in their max bid. This was something we did not do, but wish we did. For our first year, I feel that we didn't fully understand the power of the software, and are learning it better prior to the event this year. I am looking at last year as a trail run for us and am hoping from what I've learned in closing out the event that this year will be much more smoother now that I see things we should have done when setting up the event. Overall, last year it was a 4 without much planning into how to use the software. I am hoping with better planning on our end, we can use the software to its full potential. The important things to consider when creating event are: Roles assigned to Users, Settings for your Guests software experience, and categorizing each sellable item, auction item, ticket, sponsorships, etc. If set up properly, the reporting within this software is great at the end and live during the event. If it's wrong, you can always fix during the reporting phase at the wrap up, but the information won't be accurate leading up to and at the event. There is a lot of great tools in this software, but take the time to use it at its full potential.

Recommendations to other buyers: Also, a mistake on our end (not the software's problem) was that we didn't check the box to allow our guests to put in their max bid. It would have allowed bidding to happen automatically up to the guests bid amount. By not checking that box, each guest had to constantly be checking their phone/device to see if they were outbid at each increment. Slowed the process and probably left money on the table.Guests not saving their credit card information when they purchased their tickets held up registration at the event. We didn't have credit card swipers so manually entering credit cards was tough. Recommend credit card swipers. will go fast!

User Friendly, Easy to Engage Volunteers With!

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. The data for after event comparison is very helpful in designing and planning what is most effective.

Overall: Our organization has used School Auction for over 4 years for our major gala event. We are committed to creating an enjoyable event, and School Auction has been our key assist to making the event run smooth.

The tool is useful because it automates so many core functions at a gala fundraiser: Pre-planning, the tool is easy to use for helping to sort and ID guests. It's a great repository for our Gala Auction items to keep track of items, and can be used to print out the descriptions of silent auction items for the event. During the night of, we're able to collect the credit card information of our donors at check-in (no messy exits), and are able to update all information night of real time. We organize a training for our volunteers a few days before the event, which helps to familiarize the team with the tool. It is a good idea to have one or two "Go To" leads for the night of to assist with questions.

Best of all, if you have questions or concerns the night of the event, School Auction will answer your questions! I've found the team to be very helpful and response to email communications and assistance. One of my favorite parts of School Auction is the data analysis we are capable of - it helps easily ID through charts and graphs what amount of our revenue came from particular items, and using the same software year over year makes for easy comparison. Very useful and I would recommend!

Recommendations to other buyers: Take time to have one or two people really learn it. It's intuitive, but like everything takes time to become familiar. Don't wait until the month before your event to become a specialist- so much is going on - the earlier you can become familiar (3-4 months out), the more comfortable you will be, and confident to train your volunteers for the night of. You certainly can wait until shortly before, but for a more comfortable experience, but as the staff lead or major coordinator, use the tool from the beginning! Volunteers for night of will have an easy time, but to make full use of the data and features, take time to explore!

Escuela Key Auction March 25, 2017

Mar 28, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to load the catalog and to enter data. Easy to bid. Easy to check out. Easy to close out orders. Easy to do returns. Generally, really great to use this software. Would definitely use again next year.

Cons: After editing an item in the catalog and hitting save, you bounce back to the top of the catalog. The whole situation with raffle items is confusing. It was never clear to me whether the items being raffled should have been categorized as "raffle" or what.

Major problems checking in second guest on shared bidder number.

Major problems with Will Call report during the auction.

Sellable items -- "cost" (ie FMV) displayed on the printed description sheet. Should display the "Buy Now" price.

Overall: Generally very good experience. 3 Major Problems that I would like to discuss with someone for next year. (1) When guests with a shared bidder number checked in, the guest whose email was secondary in the account got an error message that they needed to create a password and vault a credit card. That made no sense because the first guest had already done so. We don't know if we were doing something wrong at check in or what but it frustrated our guests and slowed them from getting to room to start bidding. (2) Despite being told in advance of the auction that we could go to Auction Night/Will Call to see what had been sold/won periodically through the night (so that we could collate the items to the winning bidders' folders), I could not get Will Call to show the winning items during the auction. It showed only the pre-auction sales. This was a major problem and slowed down our process for getting items into the hands of winning bidders' folders for check out. After the auction, I see that Will Call does list all the winning bids. We will need clarification on this for next year. (3) With shared tickets, the second guess did not always get outbid text notifications. How can we fix this for next year?

Also, less of a major problem: We were selling some items for a fixed price. We were doing mobile bidding. When we selected "buy now" for "price to display", the mobile catalog properly shows the "buy now price." But our printed description sheet listed "cost" with the FMV. This was confusing and I could not figure out a way for the printed sheet to show the buy now price.

Is there a way for me to talk to/email directly to SchoolAuction.net to get clarification on these things for next year. We can't have the check-in problem and Will Call problem again.

Vendor Response

by SchoolAuction.net on March 28, 2017

Thank you, Corinne! We appreciate the feedback, and will reach out to you directly to discuss the issues you saw.

The best we've found - it does everything.

Feb 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SchoolAuction.net has been an incredible upgrade from the software we used for a few years. It's a complete system that essentially provides everything you need in order to conduct an online and/or live auction, from selling tickets to selling items, assigning and printing bid sheets and bidder cards, as well as invoicing, tracking and receiving payments, and reconciliation. Essentially, it's a complete system. We compared many systems before converting to SchoolAuction.net 3 years ago, and once we chose this one, we havent looked back. Each year they have added new and exciting features (they even have mobile bidding and self-checkout with automated email reminders to pay), and their support is fast and clear. They also have very good tutorials and videos, which makes it easy for me to train new users each year (thank you for that, guys!).

As a system administrator for several small-to-medium sized clients, I have a great deal of experience with various types and scopes of business systems, including overall operational systems, online commerce, financial and more. I am impressed that this one system offers so many features and functions all in one program, including credit card transactions.

I give it an absolute "two-thumbs up"! I'm not impressed easily, but I'm definitely impressed with this program and their people.

Robert Brannan

Auction Admin and Online Auction Chair

2015, 2016, 2017 Auctions

Excellent All-In-One School Auction Software!

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, end-to-end management of auction event. No need to use any other product for any other portion of the event. Easy to convert items from silent to online auction. POS is very professional and just as good as anything you would find in a retail store.

Cons: It is a little more expensive than some of the cheaper auction software out there, but I know this is because it contains much more functionality. If you have a very small event then it might not be worth the price, but for anything mid to large size this is the best product.

Overall: I have been using this software for the past two years and it is excellent and very user friendly! I have run the entire auction event from start to finish with this site and I have no complaints about it at all. The customer support is second to none. They have addressed every single ticket I have submitted in under 30 minutes and have always addressed my concerns. The front end is great and easily customized to meet your needs. The backend is straightforward to navigate for anyone with even a little technical ability. They allow you to migrate data between sites in order to preserve donor and item information which makes follow-on years very easy to implement. I have researched other products and I sincerely believe this is the best product for a mid to large size event. You will not be disappointed by this product or their customer service!

Recommendations to other buyers: You will not be disappointed by their customer service.

You'd be silly to attempt an auction without it!

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Everything is pretty self-explanatory and it provides everything from donor information to the actual gift certificates/vouchers you can print in the absence of a tangible item. Personalized, reliable support is amazingly helpful too!

Cons: It'd be great to run off complete lists of items that sold, who purchased them and how much they paid. Also, selling single items, like raffle tickets was a bit difficult last year, from what I can remember.

Overall: When I came on-board at my non-profit, they had been using just Excel sheets and word docs for all of their auction needs. That gave me nightmares! When we finally started using School Auction, it was a game-changer. As we began last year, the committee asked "Are we using the auction software again?" I stopped them dead in their tracks when my reply was, "I refuse to participate if we DON'T." That's the power of School Auction.Net! :)

Better yet, their leadership team provides personalized attention and support around the clock. That's something that is hard to find in a software company--but they want you to be successful, and so they are committed to answering any questions and addressing any issues you may have.

I can't say enough!

Recommendations to other buyers: It'd be great to be able to make it more compatible with other payment processors. Using the ones provided throws a bit of a kink into a well-oiled bookkeeping machine if you have to adjust for different calculations of fees.

Non-Profit Preschool with yearly Gala & Silent Auction fundraiser

Sep 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I was referred by another local Austin non-profit to the SchoolAuction platform while researching online event and silent auction software in 2014. After conducting product reviews with the sales staff for two other vendors I was very pleasantly surprised when I called and spoke to Roger.

One of the questions that Open Door was wrestling with was whether or not to implement mobile bidding. Keep in mind that this would be our first year using any event software. Our event had been growing in size and complexity and we wanted a tool that could give us competitive experiences with top tier non-profit events. Of course we wanted mobile bidding. Everyone was doing it. When I spoke to the other two auction software vendors they explained that mobile bidding would add between $1500 and $2500 to our annual licensing expense. Worse it was a scaling expense based on the amount of auction sales we had.

While discussing our needs with Roger he offered up that mobile bidding wasn't the silver bullet that event organizers sometimes thought it could be. It required more thought on infrastructure (how good would wifi / cell coverage be at the event) as well as creating an limitation on who would participate in the auction (would everyone feel comfortable bidding through their phones or could we staff auction volunteers with mobile devices to facilitate bidding). Our event, while growing, is still more intimate than commercial and we receive the majority of our ticket sales and donations via mail & check rather than online sales because that's how our donors prefer to interact with us. Would pushing the silent auction to a mobile-only bidding solution really help us? Now so much. At least not now.

I can't tell you how refreshing it was to know that the vendor I was talking to wasn't all that interested in up-selling me. It was really a conversation about right-sizing their features to our event. What's more SchoolAuction's pricing reflects that strategy. They offer flat fees rather than a small up front fee with scaling embedded costs. They don't force you to use their own payment processor with hidden fees.

Last thing, as a software developer myself I'm pleasantly surprised by the usability of the School Auction tools. The help is very informative and easy to navigate. The User Interface is straight-forward and logical. I'm able to on-board new event volunteers and staff with minimal explanation and training. Nice work.

Great option for Development Directors

Jul 12, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: speed of system and ability for all my team members to access and edit the parts they are responsible for - and everything doesn't have to go thru my hands to get done!

Cons: It is very hard for the pick up team to know when the calling team has secured a donation. The pickup team has to keep checking thru all the potential donors every day since there isn't a mechanism to see updates and notes on who to ask for etc. because it all goes into the donors regular info instead of a place to put info just pertaining to that year. It was hard for most team members to understand that you have to go between the donors and the items.

Overall: This software was exactly what we were needing to make our processing faster and easier. Our parents loved the phone check-out system and it put less pressure on our check-out team and alleviated lines at the end. The credit card set-up was a bit confusing but in the end it worked great.

Recommendations to other buyers: You need to think of it from the perspective of starting at the beginning of going thru and calling/soliciting all the donations, and taking notes that updates that another person can easily see what you did and know what needs to be picked-up and specifics about it. It is currently set up for once you get a donation and input the item, then it is easy to find. But in the real world lots of donors say they will 'figure out something to donate' and then say when to come by and who to ask for. So we can't enter it as an item yet so there is a missing middle time that is very confusing for volunteers to understand. We created our own input boxes to work around it, but it was clunky. There needs to be a better process for calling and documenting left message, and what they said - make the software be the only system we use instead of having another system for the calling process then once there is a donation we use this system. Hope this makes sense. Please call me if you want to discuss more.

Vendor Response

by SchoolAuction.net on July 19, 2016

Thank you, Carol! This is excellent feedback!

3 Year Returning Customer

Jan 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps.

Cons: The first 2 years we did not understand the difference between the Tacking and Item Numbers and how to change the Item Number using the Tables feature, which caused some headaches for tracking our physical items. Now that we know the difference, that issue is behind us.

Overall: We have been a customer for 3 years, going on 4. To start with, the system had all of the base functionality that we needed to run our auction as is. Each year, we have used some of the new features (online check in/out, online bidding pre/post auction, etc) to improve our auction for our school community.

The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps.

SchoolAuction.net has helped us to improve our auction each year.

The best tool for optimizing your fundraiser

Feb 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I initially looked into online and mobile bidding tools for our company's silent auction due to new logistic challenges. Specifically, the event was growing and with limited opportunities to maximize our event space, we needed a solution to improve flow and reduce lines at the silent auction tables and check-out station.

After conducting some research, SchoolAuction.net/TofinoAuctions.com clearly stood out as the best option. They offered all of the functionality we needed at a price that permitted us to maximize our fundraising and still provided exceptional customer service. Roger Devine gave us a thorough overview to ensure the software would meet our needs and that it would be a mutually beneficial relationship.

While the interface is very intuitive and easy to use, their staff walked me through the entire process -- from setting up the event page in the beginning, to adding auction items and establishing communication templates. They ensured I was set up for success. They scheduled meetings a week and even day prior to touch base and verify that I had all the tools and information I needed.

Their 24/7 support makes them an extension of your auction night team. I had a few last minutes questions and called into their support team, and my primary contact, Kris, was readily available to help with anything I needed. She was so gracious and patient even while I dealt with background noise and poor cell reception on my end.

We primarily used this service for the mobile bidding tool, so that our guests could place bids from the convenience of their seats. Our event staff walked around with iPads to assist those who had trouble placing bids on their own, but the vast majority of our guests were extremely comfortable bidding on their own. The convenience of this service allowed us to raise more funds than the previous year, despite a lower FMV (fair market value) total from our donated items. Close to two-thirds of our guests used the self check-out, minimizing the check-out line and permitting our guests to leave quickly when the event concluded.

Regardless of your experience with auctions or comfort level with technology, I would recommend this product. Roger, Kris, and the rest of the School Auction team will set you and your event up for success and optimize your fundraising potential.

Capterra loader

User Friendly, Easy for First Time Users, Self-Explanatory

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is so comprehensive-- everything from setting up your event, selling tickets, vaulting credit card info to make for a faster checkout, logging all your items... it's all there! And after the event, there is a good system of reports that let you see how well certain items or categories did, which ones earned the most, who your big spenders were-- everything! We liked the software so much that we've also used it for selling tickets to other school events-- you can set up multiple events in the software and just use what parts of it you need for each event. It really is that easy!

Cons: Because so many not for profit organizations use this software, I wish that it could be paid for on a sliding scale; depending on what's it's used for, the people that it may be used for, etc.

Overall: We have used this software for years now. Myself, the last two. It is easy enough to teach the least computer literate person to use.

Essential tool for non-profit event management

Feb 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In my role as our school's fundraising & auction chair, and a professional event planner for corporate, government and non-profit clients with over 15 years' international experience, I need a complete event software package - it has to be easy to learn, easy to use, come all the features and have a cost-effective and clear pricing structure. Technical support is also a must, as is data ownership - I stay away from companies that would take my guest and parent info and use them for their own marketing purposes.

After having worked with a number of software tools, ranging in price from $500 to $40,000, I came across Tofino / SchoolAuction.net. Their staff are friendly, responsive and knowledgeable, the price structure is uncomplicated and very affordable, and the software is intuitive and easy for just about anyone to pick up and run with.

Pros - Simple to use for both customers and event staff. Easy to configure look / feel. Data structure is smart and all information is linked so double-handling is at a minimum - and it is impossible to accidentally delete something! Reporting is robust and everything can be exported for further manipulation. I have confidence in the software's built-in credit card security protocol and their server back-up protocols, so that no event data will be lost in the event of an outage. I love that I'm not locked into a contract and that there is no additional % processing fee on top of our merchant account fees. Mobile bidding is fairly new - we were the first client to use it - and it did everything we needed and more, bug-free. The email support is excellent - I am often delighted to receive a response in under 10 minutes, with the option to have them fix it or teach me how to. The online documentation is thorough and clear. Their releases are planned and carefully executed to ensure consistency and minimal interruption.

Cons - nothing major. I've put forward a few suggestions which have been added to their wish list, and some prioritized higher because I took the time to feedback.

Tofino / SchoolAuction.net understands what event organizers need in a software tool, and what non-profit organizations need to be successful in raising money. I love working with Tofino and recommend them without hesitation.

So easy to use, very comprehensive, tracks EVERYTHING!

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It tracks every single aspect of auction. Items donated, who donates, past years they've donated, value. You can assign item to categories (for ease of sorting). I was able to sort items to silent auciton, night of (Gala) online... and it made transitioning form Gala night, to online auction, very smooth. And you can pull from previous years' data (mailing lists etc) which saved a lot of time. Customer support was great too. I emailed a few times as I got familiar with software, and received and email back within AN HOUR or so. Even had someone there when I called one time. It just really is easy to use. Lastly- it's cool that you can run your auction on this, but you can use the software for other school events where you need to track ticket sales, etc. You get use of it for a year-- so why use it for just one event?!

Cons: I wish there was a way to ask people purchasing a 'sign up item' to list the child the sign up belongs to. A place to add in a bit more data-- would save us some owrk. but I will look into it for this year!!

Wonderful product with outstanding support service

Feb 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: While looking upgrade our silent auction event, I researched at least five online services. I had a good idea of what I needed, though my research taught me about additional services available that were helpful.

A little background...my organization, until this year, had done nearly everything manually from recording reservations to checkout, and beyond. Transitioning from manual to digital is not always easy especially when the technological capabilities of the volunteer base varies. All of my volunteers found the software very easy to use. Further, and almost more important, the guests repeatedly praised the ease of checkin and checkout. Happy guests lead to better fundraising!

SchoolAuction.net stood out on several fronts. It had all that I needed and then some (though most did). However, SchoolAuction.net offered customer support that was amazing. From rapid response to email questions, to giving me a lot of telephone time to walk me through the software from beginning to end. It was a personal touch that was not only appreciated, but gave me confidence and an understanding of the software. In addition, I knew that if I had another question, they would be there to talk to me on the phone.

Additionally, SchoolAuction.net was the only service I found to offer a subscription based service. Not only did not my organization implement the technology for the initial event, we have used it since in a different way for fundraising, and hope to use it for a golf event in the spring.

Lastly, SchoolAuction.net allowed me to not only offer express checkout, but to allow my guests to checkin online in advance, an option many used. Those guests who checked in in advance were able to provide their credit card number (securely), and receive their bid number before arriving at the event. Once they did arrive, they did not need to stop at the table. They were able to walk right in.

I would strongly recommend SchoolAuction.net and look forward to using them for the next event!

Great product and great help!

Nov 24, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: Ease of use and support. Features like online auction management and self check in and check out are amazing.

Cons: When I customize the table I would like to be able to save that as a default view and not having to change it every time I log in. In the post auction reports, simple table with the list of items and the buyers and the FMV and the price paid, I couldn't put that together.

Overall: We used this software for our PTO auction, which had three parts: online, silent and live. It helped tremendously, from creating a catalog to recording the profit. Online auction went smoothly, self check in and check out features are extremely helpful for live event. It gives a spectrum of opportunities for look and feel of the website. Reporting is pretty good, there are a lot of different options. There are some reporting options I would like to see tweaked a little bit, but overall it is super helpful. We used the software for our annual pledge and will use it for Read-a-thon. Customer support is the best I've seen, responses come within an hour. Amazing!

Recommendations to other buyers: Keep up a good work and please don't raise the subscription as we are planning to keep it :-)

The software has helped us solve many of the pain points for performing accounting of our auction.

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is great to be able to use on the night of our auction. No more scrambling to crunch the numbers during our event and making guests wait while we do so before they need to pay at the end of the night. We have all our items and guests already input and some even have credit cards on file. Our silent auction and live auction items can all be assigned to guests within minutes of the close. Guests even have the option of providing a credit card in advance and we can push out invoices directly to their email. Guests can then confirm purchases and check out on their phones so they never even wait in line to pay at the end of the night.

Cons: We frequently input individual items received into the software and then later bundle them into baskets as part of a larger group. The software re-assigns the basket an item number and then re-uses the item number that was assigned to each individual item in the basket. This makes it difficult to track exactly which items are where and makes it tedious to search by name for an item within a basket. It also means that you can't confidently refer to an item by its number because chances are that it has changed later.

SchoolAuction.net has it all

Feb 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I work for myself as a nonprofit event production manager in Northern California and in the two years since discovering SchoolAuction.net I have happily introduced it to three separate clients and been involved with three other organizations who also enjoy using this product. The team at SchoolAuction/TofinoAuctions have virtually thought of everything, and packed a ton of power into their user-friendly, intuitive program. Top that off with an affordable annual subscription fee, and ZERO transaction fees -- ! I hope to work with this organization again and again!

Aside from the product itself there is the dynamo known as Roger Devine. I cannot say enough about Roger -- his friendly manner, consistent professionalism, commitment to improving his product and his customer's experience with it. On the rare occasion that he does not pick up the phone on the first or second ring, he either calls right back or emails me with a detailed answer to whatever question I left on his voicemail. Rest assured SchoolAuction.net is not your average internet seller, where you suddenly find you are no longer able to reach the company after they have your deposit in hand. Roger and his team are dedicated to ensuring your success - period.

Roger was also instrumental in introducing several local organizations and from that introduction we have built an experienced pool of users who now swap volunteers at our annual fundraising events. It has made our check-in and check-out processes smoother and faster, and greatly reduced the need for training. All of our organizations learn more about the powerful options and shortcuts built into the program. This is critical for me in particular as I produce or support annual fundraisers for different clients whose management needs vary greatly in terms of which aspects of their events raise the most money, and where they need the most support. Brilliant!

Auction.net software is easy to use and allows many users to participate simultaneously. We love it

Jun 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Prior to finding Auction.net, we developed all aspects of our auction manually, which was time consuming and inefficient. Although several people divided the work, it still required one person to edit the entire effort and attempt to bring it all together. Auction.net allows all of us to develop the auction effort simultaneously, as well as edit the work in progress. It is easy to use, and customer service is only a click away.

Cons: We like to make year over year financial comparisons, which is difficult to do with this software. We have successfully merged our donor data base over each year, but have not found a clean way to produce a comparative financial record year over year without exporting and massaging the data.

Overall: Increased revenue each year of use

Vendor Response

by SchoolAuction.net on June 21, 2017

Hi,

Thanks, Sharyn! We love working with you too! One small note - it's SchoolAuction.net, not Auction.net. We're not insulted - just don't want anyone else reading this to get confused...

SchoolAuction.net

School Auction. Net

Feb 02, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is the second year our school (public elementary school) has used School Auction.net for our auction. As a new auction chair last year, I had heard nothing but complaints about how non-user friendly the prior software we had been using for 4+ years was, and so I decided to change. After comparing several vendors, we settled upon SchoolAuction.net and have been very pleased. Everyone who had used the old software and then used SchoolAuction.net felt it was much easier to use and more intuitive in addition to providing new features for us such as an online auction that DOES NOT charge sales commission for your online auctions like many others. The software is also very robust, with auction functionality, POS and Online auction functionality. We held an online auction for the first time, our first year using the software and it was very successful, thus broadening the parent participation rate at our school and increasing the amount of money we raised. The parents who participated in events also loved the fact we could just email them their purchase receipts and checkout at the end of our events went much faster because of the ability to vault credit cards too.

This year, using the system was even easier because we were able to import all our data from the prior year which significantly decreased the amount of time that volunteers needed to spend entering donation data. When we have had questions, the help desk/tech support has always been very responsive, usually responding in minutes or a couple hours at most. Their online documentation and video tutorials are also very useful.

The system has worked so well that our school has also begun utilizing the software to manage POS transactions to process donations for our Back-To-School Day and ticket sales at our school Carnival etc.

Overall, we have been very pleased with SchoolAuction.net

SchoolAuction.net - not just for schools!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SchoolAuction, aka Tofino, is an extremely user-friendly auction platform that incorporates simple administration with a guest friendly interface. It stores guest and donor data from prior events to make ticket sales and item entry a breeze. Reporting is comprehensive and easy to customize, although the native reports are so thorough you should rarely need to make your own.

Cons: I don't have anything negative to say. It can be a bit pricey for smaller organizations, but we have found it to be very worth the price.

Overall: We use this software to run our gala auction, which is in its 16th year. Our event is in February and I have already set up our event page (it is August) and begun entering items. We are able to customize and brand our event pages and all guest interfaces with organization and event logo and verbiage. When we moved from paper and spreadsheet auction administration to this platform our guests raved about the event organization and it has definitely been reflected in our fundraising.

User and Budget Friendly Mobile Bidding Software!!

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our auction attendees enjoyed using the mobile bidding software. We were able to quickly check-in our guests and monitor the items up for bid. The pre-registration emails helped to prepare guests for what to expect at the event. During the night of the auction, we had NO problems with the mobile bidding and our guests loved the concept! Items went for more than expected and it was a great experience for our guests. The system was user friendly to enter the auction items, and made for a smooth experience! Overall a great product and very user friendly. I feel confident knowing we are planning to use School Auction.net for our next event!

Cons: One issue was that it was difficult for guests to know which items did not have actual bids on without going through all of the items. There were a few items that did not receive a bid at the end of the night, and a few guests stated that if they would have known, they would have placed a bid on it.

Overall: Our auction attendees enjoyed using the mobile bidding software. We were able to quickly check-in our guests and monitor the items up for bid. The pre-registration emails helped to prepare guests for what to expect at the event. During the night of the auction, we had NO problems with the mobile bidding and our guests loved the concept! Items went for more than expected and it was a great experience for our guests. The system was user friendly to enter the auction items, and made for a smooth experience! Overall a great product and very user friendly. I feel confident knowing we are planning to use School Auction.net for our next event!

Recommendations to other buyers: This software is very user friendly and fit within our small budget! Our school is using this software again for our next auction.

Did a Comparison of Auction Software and Scholl Auction.net Won

May 07, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I helped out at my daughter's school to run the software system for their annual fundraiser. We had only used the system for one prior event and our PTA wanted to make sure their money was being well spent before they paid the renewal fee. I'm a software project manager in Silicon Valley and I research and evaluate (and install) software for a living. So I researched the different auction software systems that are out there and hands down SchoolAuction.net was the best choice.

Many of the products in this field have similar features. What stands out about SchoolAuction.net is:

- COST - It is a reasonable flat fee to use. Most all other products I looked at charged a slightly small fee but also took a percentage of your earning and this turned out to make them many, many more time expensive.

- CONFIGURATION- The look and feel of the catalog, email notifications, landing pages, etc. is very configurable no matter what level of computer expertise you have.

- TRAINING MATERIALS- Even though the software is very user friendly, the company has an amazing inventory of training materials. They have done an outstanding job of integrating these into the product where you need them. Other products don't do this at all. They instead suggest you hire their professionals to do it for you...at a price.

- CUSTOMER SERVICE - I can't say enough about what great service we've gotten over the past few years I've been working with this company. I don't know if Roger and his team sleep because they are always there to take my call or respond to an email. Thanks team.

In summary we've used SchoolAuction.net for 3 years now for many events a year and plan to do so for the foreseeable future. They are an honest company with a quality product.

Makes Auction Life Easier

Jan 18, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good end to end coverage, check in options

Cons: I bit complicated to learn the first time

Overall: I can't imagine running a PTSA/School auction without this software. Its helped us organize and streamline the whole process. We use it to organize our items, lay out the auction tables, sell tickets and add ons, check people in and out, and sell remaining items online. We've seen them add features over time to improve the system. Last year we started using mobile check in and check out and that really made things easier for our team and our guests. It could be slightly more intuitive to use, but there is plenty of help text and videos if you take the time. The ability to copy data from one year to the next has been great too - easier to delete extra data than rekey it in.

Great online auction software and service

Jan 04, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizability; value

Cons: A couple quirks about layout but nothing major

Overall: I've run our PTO online auction for two years now. Prior, we had used schoolauction.net with their old version and before I came on board, we reviewed as many options as we could find. We decided to stick with schoolauction.net not fully understanding the changes they were in the process of making, but with the understanding that it would be more customizable and easy to use. The revamped program is excellent. We are about to start our third year with it, and I am excited to see what updates are in store. The thing I love most is that you could run a great online auction with no design skills, but for those who do have graphics experience, the look and feel are almost fully customizable. There are a couple tweaks I would change, but they are totally nit-picky on my part. Excellent customer service - can't say enough about it. Very responsive by email or phone. We've had great success with our online auction through schoolauction.net and look forward to another year.

Recommendations to other buyers: Best value out there.

SchoolAuction.net has been a great event software for our nonprofit's needs!

Nov 16, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to migrate date from a past event to a new event saves us time and gives us a great baseline for Auction Donors and previous guests

Cons: We have had to tweak some of the site features to meet the specific needs of our events, but the software techs have been very helpful in figuring out how best to make it still work for our needs

Overall: SchoolAuction.net has been a great event software for our nonprofit's needs! We use the software for ticket sales and silent auction logistics, as well as running reports after the events. The backend of the site is very user friendly and the available support on event night has come in handy on several occasions. We would highly recommend this service to other nonprofits in need!

Recommendations to other buyers: Great bang for your buck when it comes to events software -- we are a nonprofit, so any ways we can save help ensure more money goes to our cause and this software is a great price-point for what we need it to accomplish

Awesome software!!

Feb 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been involved in school auctions for about 8 years. We switched to this software a year ago and it changed our lives!!! (For the better of course). This software helped us stay so organized and efficient. We ran a live and silent auction, a mega raffle, and more. The reports were also great.

Cons: Nothing!

Overall: I have been involved in school auctions for about 8 years. We switched to this software a year ago and it changed our lives!!! (For the better of course). This software helped us stay so organized and efficient. We ran a live and silent auction, a mega raffle, and more. We were able to create tables / groupings of similar items ahead of time - making set up so easy. The reports were also great

Recommendations to other buyers: Identify the tables / categories of items you want ahead of time and assign them to a number series as you enter the items. For example, we created categories for "Pampering" (100s) "Home and Accessories,"(200s) "Sports" (300s) "Wine Spirits and Food" Dining Out" (400s) "Get Aways and Family Fun" (500s). (etc) We received over 350 donated items and this helped us stay so organized.

Capterra loader

A shout out to SchoolAuction.net! Fabulous customer support~~timely, helpful and thorough. Thanks!

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We appreciate that SchoolAuction.net is forever improving itself. Supprt truly listens to feedback and then goes about making changes. We appreciate the easiness of the software to use for our Spring Gala and auction needs. We were especially pleased with showing off the catalog last year. Once our pics and descriptions were in and we published it to our families, we were really proud of how the catalog looked. It was very professional and gave our families a huge preview of what was to come at the event.

Review of Schoolauction.net

Apr 09, 2011
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We purchased a one time license of schoolauction.net. The software was very user friendly, and the customer service was great. We had prompt responses via email, but we spoke with a member of the user support team several times on the phone. They are available on the night of the event at no charge. The checkin/checkout process at the event was very smooth--we had approximately 300 people attend. Be sure to have your checkin/checkout team engage in a webinar, and one person should be on hand during the night of the event who knows the software cold. Be sure to get your credit card processing (through a separate company) set up early. We would recommend going with one of the company's preferred merchant providers. The final checklists (starting with 5 weeks away to 2 days away) are extremely helpful, and we stayed on schedule with those. I would recommend the company. We did not do an online auction, so we cannot speak to that.

Cons: The user support manual is extremely helpful and you should have it on hand. That being said, I did find speaking to the user support team helpful to further explain certain aspects of the software. The reports to post the silent auction winners on the night of the event could be a bit more user friendly.

Overall: I would recommend the software.

SchoolAuction.net is good software, for a price

Mar 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you run a charity auction, software is A MUST. This software is easy to use and train others to use. It offers many options for selling items including live, silent and online. Charity auction has an easy to create customizable website. There are charts in this software that help with flow of event from getting started to pulling your final reports.

Cons: While not the most expensive auction software,the cost is considerably more than some competitors. You do have an opportunity to pass on credit card fees to people using credit cards at your event. Also, we had a hard time setting up our credit card vendor and linking our bank account for payment. (We did eventually get this figured out and our auction ran smoothly)

Overall: Great for auctions that have not used software in the past or for auctions that are bringing in loads of money and need many options. Overall a great product that is easy to use and I would recommend!

best auction software out there

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have chaired auctions for our school before using this software and since using this software. Never again would I use anything else. I love the fact that it is web-based, multi-user functionality and works with tablets and phones.

Cons: The price tag is a little steep for our tiny little school. But, we pay the renewal fee because it makes things run so much smoother.

Overall: Free of stress and headaches on auction night - closing out is simple. The fact that we can store credit card info securely makes us be able to dictate when we close out. The biggest headache of an auction is when people want to leave early, before the auction is over. With this software, we can tell them they can leave (without their winnings) and either later that night or the following day, we can process all payments.

Versatile, Easy-to-Use Auction Software

Apr 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been very happy with School Auction Net. We are a small school with a small staff and volunteer gala team. School Auction Net is affordable, easy to use and meets our needs for managing ticket sale information, a silent auction, and a raise the paddle (aka fund a need). Customer service has been very responsive. The only thing holding me back from giving it 5 stars in all areas is that we run a fairly traditional operation (no online bidding and we print thank you letters and receipts, for example) and School Auction Net seems even stronger for those who want to do more electronically (e.g. email receipts, online and mobile bidding). Perhaps one day we will have time and it will make sense for us to add some of those features - and then we can comment on the full range of School Auction Net. In the meantime, we highly recommend the software to keep your ticket sales and auction running smoothly!

Vastly simplified our very complex event!

Mar 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've been using SchoolAuction.net for about 5 years now. In the old days we used to pass spreadsheets around between members of our team, and everyone insisted on having their own version of the spreadsheet because they each needed different bits of information. We had to keep merging files together and sending information to our webmaster so he could manually keep the list of items on the website up to date. We finally decided to invest in some real auction management software, and SchoolAuction.net has vastly improve our whole auction workflow. It gives our volunteers centralized access to all information about donors, donations, ticketed guests and so forth - so anyone on the team can always find out the latest status of anything, or go in and update it. The online auction feature has also been great - after the actual event it's neat to be able to have a "fire sale" and give people another chance to snag unclaimed items.

The support is excellent. Our primary contact person is always very responsive, and when we submit a question or problem to the support team we always get a response right away and it answers the question or fixes the problem quickly.

The online documentation and videos are great. Any time we have a question, we can find a clear description of the answer in the documentation. Our volunteers go into the event with much more confidence after watching some helpful videos about what they'll be doing at the event.

I recommend SchoolAuction.net very highly!

School Auction/Event

Jun 16, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use (with support help on some things), the reports that are already setup are great, we can sell ANYTHING on the software - its a one stop shop for our needs.

Overall: This is our second year to use school auctions website. This year we used the mobile bidding and it was GREAT! for the price of the software it can not be beat!

We have used this software for our last two auctions we had and it is really great!

May 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can sell tickets to our event on this site, track who purchased which auction item, the checkout process is easy, we can print bidding cards with guests names on them, it's easy to add auction items into the software...it's just a pretty user friendly site.

Cons: The only thing we've found we are not able to do with this software that we were able to do with our previous auction software was to print our auction booklet.

Overall: This software is really great for running your auction! You can sell tickets to your event, easily upload auction items, check in your guests on the night of the event, checkout is a breeze and they have every report you need to see where you're at with your auction.

SchoolAuction.net delivered a reliable, customizable, mobile-friendly platform & end user interface.

May 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup with the ability to bring over past donors and payment gateway information from past events, excellent support, reliable performance, helpful reports and the ability to easily contact winning bidders with a follow-up email.

Cons: Improvement to the winning bidder's confirmation email is needed to clearly inform the person where and when their item must be picked up. (This may be an improvement that an administrator can do when the event is set up that's where SchoolAuction.net's responsive support comes in handy!)

Overall: The benefit of setting up and running a successful auction for 2+ years for our local merchants group.

Great Option for School Auction Fundraising

Sep 09, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tracking and reporting of auction through charts and data is very easy to follow, as is the entering of data. We've had complex, well attended events, and this software helps us keep everything in one place, online, and accessible anywhere. The fact that our past years are all archived is very handy for year over year comparisons.

Cons: I think the way the auction items are displayed (in past years, at least) is a little small and takes some time in editing to get titles to look good.

Overall: Our experience with schoolauction.net for the past three years has been great, from set up to final reporting; the ease of use and customer support is superb.

Recommendations to other buyers: As in any auction, it is important to have a team that will take on the software for your auction and have one or two key leaders for the data and software. It is helpful to have a programmer in your group to set up the front page that communicates your objectives and categories (ie online auction, tickets, silent/live catalog, information).

Superb Software and Support

Dec 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is intuitive and easy to use. Help is at your fingertips while you are working on a specific screen. Response time to any question is an unbelievable 10 minutes.

Cons: Nothing comes to mind.

Overall: Our all volunteer organization runs an auction once a year. We switched to schoolauction.net this year and could not be happier with our decision. In the past check in and checkout resulted in long, long lines. This year was the total opposite and attendees complimented us on the lack of any lines. The software is intuitive and easy to understand. The help via videos and support dialogue is at your fingertips on the screen. Staff respond to questions always within less than 10 minutes! And the staff send you emails with reminders of what needs to be done and check the site prior to your event to let you know if it is set up correctly. This software is practically "plug and play". Highly recommend this, especially for volunteers who use it occasionally during the year. It has been a delight to use! I have already recommended it to two other groups.

Recommendations to other buyers: Perfect for the organization which uses this only a few times a year, with rotating volunteers. The learning curve is very short. It does not require a full-time expert and setup is minimal.

SchoolAuction.net - Amazing Tool for Auctions!

Feb 11, 2011
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Having used SchoolAuction.net two times over the past 3 years (our auction is every other year) I can't say enough positive things about the system and the support available. The registration and auction set up is very easy to create and manage, the timelines and email reminders are essential to staying on track and the online auction feature helped us raise even more more $$ after the actual auction date. We had multiple users entering data into the system (many who were very new to this type of tool and they were up and running with 20 minutes of training!) If you are planning an auction and have not considered using an online auction management tool, I urge you to think again and definitely look at using SchoolAuction.net.

Cons: At first, the system may seem overwhelming because it is so powerful and able to do so many things but don't let that stop you. You don't have to use ALL of the features the first time...just the ones that make the most sense for your event.

Overall: I highly recommend SchoolAuction.net as a cost effective, easy to use auction management tool! Best wishes for a successful event...

This software was referred to our non-profit for our annual fund-raising auction.

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is very user friendly and has great help sites and customer service. Set up is fairly straight forward and if you use it multiple years it allows for migrating data which greatly reduces set up time in consecutive years. We love the self-check in and check out options as it greatly reduces lines at the event. The online auction option is a nice tool and is very easy to navigate. Running credit cards and making transactions is very easy as is returning items and making changes to a transaction. It has been a great addition to our auction experience.

Cons: It has a mail merge option but is hard to customize and prints as one long document. Hard to eliminate duplicates or unwanted merges. The software allows for many reporting options, however, there are not enough customize options so you end up printing multiple reports.

So superior to Auction Pay, in every way...

Mar 10, 2011
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: superior product, it does everything you can think of, and some things you haven't. The online auction feature allows you to sell odds and ends, and it raises enough to more than pay for the software itself. It generates reports, receipts, thank you letters... You name it. It is cheaper than other products and the customer service is incredible. If I sound like a fan, it is bc I have labored for 20 years as an auction chair with terrible databases that frustrated me at every turn. This is the answer to that. No contract, so love it or leave it.... Quite nice, everyone I know is either using this or suffering thru the last year on their contract with AP.

Cons: Really none. They are brilliant, pleasant people who have the luxury brand in auction/ event software. You can't believe all the things it can do for you.

Overall: Buy it now. You can try it out for free and so can your decision making team.... See how it works, it is so easy to use, everyone will be hooked. Procurement team, sales team, accounting team, chair.... There are goodies for everyone. It is a screaming deal.

Elementary school events

Nov 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customizable auction items, ability to create and track auction items, including sign-ups

Cons: Unable to edit payment once submitted. If a check number or check amount was accidentally entered, payment needed to be voided and resubmitted, which resulted in duplicate listings in the payment type summary.

Difficult to enter orders from mobile device.

Overall: Works well for our school auction. We tried to adapt to other school events, but found it cumbersome for those.

Auction Software Helps Make Gala Easier

Mar 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on auction night. Provides detailed reports. Pretty decent ability to customize for my event and school.

Cons: Entering items is a tad bit complicated as you have to enter donor first from a different screen, then enter the item in the catalog. When you are receiving several items in the last month, it takes a while.

Overall: The support team is quick to respond and the online materials are a huge help the first few times of setup. Their review of our site prior to the event is also helpful to find those bugs you did not catch. It is also improved each year with additional features. Can't imagine ever doing a huge event without this software!!

Recommendations to other buyers: Customer support is a selling feature - emails, online manuals, videos, and instant response for tickets you submit to solve any other problems. The on demand phone support the day of the event is re-assuring, but I have never needed it.

It took a couple of years, but we now use this software pretty seamlessly!

Sep 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That they added the mobile bidding option! They also have excellent customer service. Problems are bound to arise, and questions are answered in a timely fashion. Furthermore, they have some great tutorials.

Cons: At times it's a little clunky if you aren't used to where items are located. A clear, basic user video would be helpful so that the mobile bidders/users are more aware of how to use the software to it's fullest potential.

Couldn't do an auction without SchoolAuction.net

Jan 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does everything you need for an auction

Cons: Some ramp up, especially for auction chairs - you do need to have modern computer skills.

Overall: This software does it all - tickets, entering/tracking donations, and running the complete auction night. I don't see how you could put on an auction without it!

Some ramp up, to begin with, but once you have the basic setup done, everything else is easy. Migrating from one year to the next means you only have to do the setup once.

Customer Service is excellent.

This has been a great program for us -- we're so glad we switched.

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that it's web based, easy to learn, and allows multiple users. Whether it's pre-auction planning (entering customers,items and creating all the material needed for the auction), or during and after the event, this program and been great for us.

Cons: We wish the reports were easier to work navigate; all of the reports are fantastic, yet getting around in the system is not the best.

Our organization has been using schoolauction.net for many years now, and will continue doing so.

Feb 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact that we can migrate data over from previous years, since many of our donors are the same from year to year. I can then just go in and and customize the information for our event.

Cons: In the past, it was sometimes confusing to set up the ordering back-end, since our needs were so unique. But they've since put in tool tips that help walk you through the process.

Has what you need now, and what you realize you need later, with great support and a great cost

Mar 31, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used School Auction.net for 3 years now, and have recommended it to 4 other non-profit organizations for their fundraising events. You can get up and running in minutes with a simple design template, or you can add your own html & css if you're motivated and know how to do web design & coding. A big plus is that they allow you to pick your credit card processing, avoiding expensive transaction fees found with other bidding service software services. SA.net provides all of the reporting and features you need for ticket sales, event seating, Live auction, silent auctions, fund-a-need, raffles, item sales, and easy exporting to excel and word for data analysis and letters to donors.

SA.net has made upgrades which made the software even easier to use with features such as self check-in and check-out to minimize lines and frustration at your event. Plus, they have training and support to get your program and volunteer team up to speed quick. The only feature they don't have is the ability to style the bid sheets, description sheets, etc. but with so much to do in a fundraiser, this is not critical.

User Friendly, No Extra Fees, GREAT Support!

Jan 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Use

Cons: There are so many features it really times a lot of time to figure it all out!

Overall: We used SchoolAuction.net last year for our PTA sponsored auction. I researched numerous auction companies and this one is by far the best value. Many auction companies have additional fees on a sliding scale taking percentages of your income, NOT THIS ONE! A flat fee with no extra costs. The software is web based, allowing many different users, which was very helpful. I cannot say enough about the support. Even with the least expensive package I got responses to all of my online queries and many times they imported data and spreadsheets for us in minutes that could have taken our volunteers hours. We've now started preparation for our second auction using SchoolAuction.net and after migrating our data from last year we are quickly on our way!

Recommendations to other buyers: Give yourself time to explore this software. There really are so many features to this excellent program! Take advantage of the video tutorials to really get your moneys worth and use it to its fullest extent.

SchoolAuction.net - couldn't make the event happen without them

Aug 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy and clear the instructions are. I like the look of the website and the spreadsheets. I love the pie charts! I like how effectively I can tailor the software to my organizations specific needs.

Overall: Our event is a Dancing with the Stars type and includes voting for each dancing pair. It's a complicated set up but the school auction software makes it easy and so user friendly. And I can email every event attendee a receipt before they even get home! Our past two events have been seamless thanks to this software. Looking forward to the new features they've added for this year.

Vendor Response

by SchoolAuction.net on August 05, 2016

Thanks, Lauren! You'll be delighted to know that we've added features this yet that make setting up a Dancing With The Stars type event much easier - and more fun. We can't wait to show this new functionality to you...

Best Auction Software out there!

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, the look of it, and the fixed price. I also love how easy it is to build each year after the first year since you can clone the site and start a fresh one with information already in there from past years!

Overall: I have used schoolauction.net for the past two years, and love them! Each year I search the competitors out there, and check with all my PTO friends at other schools and we come to the same conclusion each time: I cannot beat the price and services of schoolauction.net! I love the customer service, and I love that they have roots in building their business from the ground up as parent volunteers just like us, who filled a need based on their own demand! I cannot say enough to recommend this company! Feel free to contact me anytime for more details about use of their site!