Who Uses This Software?

For volunteer-driven, local non-profits, who produce fundraising events. 70% of our customers are PTAs or affiliated with schools, but we also serve local charities. *NOT for commercial auctions!*


Average Ratings

148 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/year
    See pricing details
  • Pricing Details
    3 subscription levels for fundraisers of all sizes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SchoolAuction.net
  • www.schoolauction.net
  • Founded 2006
  • United States

About SchoolAuction.net

NOT For Commercial Auctions - For Non-Profit/Charity/School Fundraisers ONLY! Web-based service designed to make it easier to manage gala auctions, online auctions, golf tournaments and other fundraising events for public, private and parochial schools. Use with your existing credit-card processor, or use one of our preferred providers.


SchoolAuction.net Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List

SchoolAuction.net Reviews Recently Reviewed!

Just AWESOME! I have never ran an auction before, and even a rookie like me was able to do it!

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy and intuitive. They have valuable self-help tools that help you navigate the system. Very easy to create a lot, make edits, etc.

Cons: It feels like the auction software works better with Chrome then Explorer. When I would log in with Explorer, would sometimes lock up.

Overall: A successful auction!

The software has helped us solve many of the pain points for performing accounting of our auction.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is great to be able to use on the night of our auction. No more scrambling to crunch the numbers during our event and making guests wait while we do so before they need to pay at the end of the night. We have all our items and guests already input and some even have credit cards on file. Our silent auction and live auction items can all be assigned to guests within minutes of the close. Guests even have the option of providing a credit card in advance and we can push out invoices directly to their email. Guests can then confirm purchases and check out on their phones so they never even wait in line to pay at the end of the night.

Cons: We frequently input individual items received into the software and then later bundle them into baskets as part of a larger group. The software re-assigns the basket an item number and then re-uses the item number that was assigned to each individual item in the basket. This makes it difficult to track exactly which items are where and makes it tedious to search by name for an item within a basket. It also means that you can't confidently refer to an item by its number because chances are that it has changed later.

Perfectly easy, user-friendly auction software!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, little to no complaints from our users. We can make the pages look the way we want, to fit our brand. Very customizable. Love the pre-event check-in and post even check out! Fundraising success!

Cons: We have found it a bit hard to make the online auction part look the way we want it to, but we still love it for live auction and fund-a-need!

Absolutely wonderful. Amazing support - intuitive interface - everything we needed!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Support - from the very first call, to the prompt on-line personal service, to your team not sounding frustrated when I asked dumb questions, to the wonderful, clear, contextual help.

Intuitive Interface - I was a solo catalog manager this year, and it was pretty amazing to be able to step in and get it all done without a lot of time wasted trying to figure out new software. Also, I had a new team of CheckIn/CheckOut people - new to the software and to the volunteer roll - we had NO LINEUPS! because everything went very smoothly on the way in and out.

Cons: I would have loved it if the documents were all available in both word and pdf format. I needed to do a bit of editing and ended up having to recreate a bunch of my documents from scratch.

We had a wonderful overall experience! Thank you so much!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to let people store their credit cards for use at the event was what I liked most about this software.

Cons: The reports. They aren't really formatted for the tyoe of event we put on, which was not an auction. I would have liked to have a way to easily see how many of each item was sold and how it was paid for at the same time. As it was, I was able to figure out ways to get the info I needed, but it was more time consuming. I understand that you can't please everyone, though, and was very happy with the overall experience.

best auction software out there

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have chaired auctions for our school before using this software and since using this software. Never again would I use anything else. I love the fact that it is web-based, multi-user functionality and works with tablets and phones.

Cons: The price tag is a little steep for our tiny little school. But, we pay the renewal fee because it makes things run so much smoother.

Overall: Free of stress and headaches on auction night - closing out is simple. The fact that we can store credit card info securely makes us be able to dictate when we close out. The biggest headache of an auction is when people want to leave early, before the auction is over. With this software, we can tell them they can leave (without their winnings) and either later that night or the following day, we can process all payments.

The experience has revolutionized our fundraising. We are now up to date in the 21st Century

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software is easy to use from a front and back end perspective. The mobile version responds well too. Setting up a fundraising initiative is simple and the customization really allows you to put a "feeling" around your event.

Overall: Increase participation and increased money raised. this is our first year using the system and from what we had to what we are using now it is night and day. Just keep up the great work.

It took a couple of years, but we now use this software pretty seamlessly!

Sep 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That they added the mobile bidding option! They also have excellent customer service. Problems are bound to arise, and questions are answered in a timely fashion. Furthermore, they have some great tutorials.

Cons: At times it's a little clunky if you aren't used to where items are located. A clear, basic user video would be helpful so that the mobile bidders/users are more aware of how to use the software to it's fullest potential.

So easy to use, very comprehensive, tracks EVERYTHING!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It tracks every single aspect of auction. Items donated, who donates, past years they've donated, value. You can assign item to categories (for ease of sorting). I was able to sort items to silent auciton, night of (Gala) online... and it made transitioning form Gala night, to online auction, very smooth. And you can pull from previous years' data (mailing lists etc) which saved a lot of time. Customer support was great too. I emailed a few times as I got familiar with software, and received and email back within AN HOUR or so. Even had someone there when I called one time. It just really is easy to use. Lastly- it's cool that you can run your auction on this, but you can use the software for other school events where you need to track ticket sales, etc. You get use of it for a year-- so why use it for just one event?!

Cons: I wish there was a way to ask people purchasing a 'sign up item' to list the child the sign up belongs to. A place to add in a bit more data-- would save us some owrk. but I will look into it for this year!!

Great, Easy to Use Software

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customer support is beyond compare and there are tutorials for everything. You don't need to be an expert to use it.

Cons: Some clicking back and forth that could be eliminated and it's not always intuitive where to find things.

This software was referred to our non-profit for our annual fund-raising auction.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very user friendly and has great help sites and customer service. Set up is fairly straight forward and if you use it multiple years it allows for migrating data which greatly reduces set up time in consecutive years. We love the self-check in and check out options as it greatly reduces lines at the event. The online auction option is a nice tool and is very easy to navigate. Running credit cards and making transactions is very easy as is returning items and making changes to a transaction. It has been a great addition to our auction experience.

Cons: It has a mail merge option but is hard to customize and prints as one long document. Hard to eliminate duplicates or unwanted merges. The software allows for many reporting options, however, there are not enough customize options so you end up printing multiple reports.

School Auction software saved us time and $$, and made the event run much more smoothly thanks to th

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: School Auction is very user friendly with the many features it offers. We received great customer support from them..

Cons: Would be nice if we could customize some of their standard forms a bit more with our own logos, but not a big whoop.

A fantastically detailed and organized program!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has so many useful features that are very user friendly and put all the information you need right at your fingertips. Inputting items and donors, selling tickets, and printing well-organized bid sheets made the entire process very easy!

Cons: There was no alert to clearly show that a guest had completed self-checkout when searching . Volunteers were searching for orders that were already closed, which led to some confusion in the checkout line.

We have used School Auction software for our golf outing and fundraising event/silent auction.

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use, the ability to train volunteers and other board members on the software, and the ability for attendees to use the system to purchase tickets and bid on the online auction items. Sponsors and donors can also use the system to let us know what they are donating and I get notifications for all transactions. Anytime I need help I can ask a question via email and I have always gotten the help I need in a timely fashion. Plus they have lots of videos to watch so often I don't even need to contact them with my questions.

Overall: It helps us to have one place to send all people involved with our event (sponsors, donors, volunteers, attendees) and one place for all the money to be processed as well. The reporting is very helpful to plan for the event and reconcile everything when the event is over.

This has been a great program for us -- we're so glad we switched.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We like that it's web based, easy to learn, and allows multiple users. Whether it's pre-auction planning (entering customers,items and creating all the material needed for the auction), or during and after the event, this program and been great for us.

Cons: We wish the reports were easier to work navigate; all of the reports are fantastic, yet getting around in the system is not the best.

School Auction.net has made our fundraising and online auction much more successful!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to process online payments, promote online and in-person auctions, register for events, create reports, and easily send tax receipts to our donors.

Cons: Sometimes it's not intuitive for setting up events, auction items, but support and how-to documentation is great.

Overall: One place to have parents go to make donations, review auction items, register for events.

Our experience with Tofino was great!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We really liked using this software because it gave us some really interesting reports. the reports were easy to pull and we were able to glean information from them for following events.

Cons: Tofino does not communicate with our nonprofit's database, so we have to import all of the data ourselves.

Overall: Ease of fundraising at our gala.

Auction.net software is easy to use and allows many users to participate simultaneously. We love it

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Prior to finding Auction.net, we developed all aspects of our auction manually, which was time consuming and inefficient. Although several people divided the work, it still required one person to edit the entire effort and attempt to bring it all together. Auction.net allows all of us to develop the auction effort simultaneously, as well as edit the work in progress. It is easy to use, and customer service is only a click away.

Cons: We like to make year over year financial comparisons, which is difficult to do with this software. We have successfully merged our donor data base over each year, but have not found a clean way to produce a comparative financial record year over year without exporting and massaging the data.

Overall: Increased revenue each year of use

Vendor Response

by SchoolAuction.net on June 21, 2017

Hi, Thanks, Sharyn! We love working with you too! One small note - it's SchoolAuction.net, not Auction.net. We're not insulted - just don't want anyone else reading this to get confused... SchoolAuction.net

We have used this software for our last two auctions we had and it is really great!

May 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can sell tickets to our event on this site, track who purchased which auction item, the checkout process is easy, we can print bidding cards with guests names on them, it's easy to add auction items into the software...it's just a pretty user friendly site.

Cons: The only thing we've found we are not able to do with this software that we were able to do with our previous auction software was to print our auction booklet.

Overall: This software is really great for running your auction! You can sell tickets to your event, easily upload auction items, check in your guests on the night of the event, checkout is a breeze and they have every report you need to see where you're at with your auction.

SchoolAuction.net is easy to use for volunteers and our bidders! Happy we made the switch.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our favorite parts are easy to use, great website, excellent customer service, capacity for online bidding and check-in/check-out, and the company listens to its users and makes changes every year to improve the system.

Overall: Our volunteers were happier with this product because it is easy to use, and we are happy because it is also easier to use for our bidders so we raise more money.

SchoolAuction.net has helped Huff Elementary increase our fundraising efforts

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SchoolAuction.net has allowed us to increase our fundraising and awareness by allowing us to streamline our auction catalog, registration and bidding. We highly recommend SchoolAuction.net for other school auctions.

The best fundraising software!

Apr 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been a long time customer with Tofino and love them. The software gets more user friendly every year! Great tools and ideas for raising the most money for our school!

Versatile, Easy-to-Use Auction Software

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been very happy with School Auction Net. We are a small school with a small staff and volunteer gala team. School Auction Net is affordable, easy to use and meets our needs for managing ticket sale information, a silent auction, and a raise the paddle (aka fund a need). Customer service has been very responsive. The only thing holding me back from giving it 5 stars in all areas is that we run a fairly traditional operation (no online bidding and we print thank you letters and receipts, for example) and School Auction Net seems even stronger for those who want to do more electronically (e.g. email receipts, online and mobile bidding). Perhaps one day we will have time and it will make sense for us to add some of those features - and then we can comment on the full range of School Auction Net. In the meantime, we highly recommend the software to keep your ticket sales and auction running smoothly!

Customer Review is TOP NOTCH!

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As Auction Chair I want the system to be easy, and when I got stuck or when I did something that I could be doing easier the team ALWAYS responded literally within minutes of my request with an easy fix. It's our second year using this system and I highly recommend it to any organization looking for a system. I was totally loving how easy the "auction night" page is for volunteers. Super easy to navigate and get things done easy on the night of!

Harvest Festival Review

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use

Cons: Uploading pictures is particular in how you use it.

Overall: We switched to this auction software for our live and silent auction fundraising event. It made it much easier to keep track of items and efficiently get people through the process on event night.

Escuela Key Auction March 25, 2017

Mar 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to load the catalog and to enter data. Easy to bid. Easy to check out. Easy to close out orders. Easy to do returns. Generally, really great to use this software. Would definitely use again next year.

Cons: After editing an item in the catalog and hitting save, you bounce back to the top of the catalog. The whole situation with raffle items is confusing. It was never clear to me whether the items being raffled should have been categorized as "raffle" or what.
Major problems checking in second guest on shared bidder number.
Major problems with Will Call report during the auction.
Sellable items -- "cost" (ie FMV) displayed on the printed description sheet. Should display the "Buy Now" price.

Overall: Generally very good experience. 3 Major Problems that I would like to discuss with someone for next year. (1) When guests with a shared bidder number checked in, the guest whose email was secondary in the account got an error message that they needed to create a password and vault a credit card. That made no sense because the first guest had already done so. We don't know if we were doing something wrong at check in or what but it frustrated our guests and slowed them from getting to room to start bidding. (2) Despite being told in advance of the auction that we could go to Auction Night/Will Call to see what had been sold/won periodically through the night (so that we could collate the items to the winning bidders' folders), I could not get Will Call to show the winning items during the auction. It showed only the pre-auction sales. This was a major problem and slowed down our process for getting items into the hands of winning bidders' folders for check out. After the auction, I see that Will Call does list all the winning bids. We will need clarification on this for next year. (3) With shared tickets, the second guess did not always get outbid text notifications. How can we fix this for next year?
Also, less of a major problem: We were selling some items for a fixed price. We were doing mobile bidding. When we selected "buy now" for "price to display", the mobile catalog properly shows the "buy now price." But our printed description sheet listed "cost" with the FMV. This was confusing and I could not figure out a way for the printed sheet to show the buy now price.
Is there a way for me to talk to/email directly to SchoolAuction.net to get clarification on these things for next year. We can't have the check-in problem and Will Call problem again.

Vendor Response

by SchoolAuction.net on March 28, 2017

Thank you, Corinne! We appreciate the feedback, and will reach out to you directly to discuss the issues you saw.

Auction Software Helps Make Gala Easier

Mar 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on auction night. Provides detailed reports. Pretty decent ability to customize for my event and school.

Cons: Entering items is a tad bit complicated as you have to enter donor first from a different screen, then enter the item in the catalog. When you are receiving several items in the last month, it takes a while.

Overall: The support team is quick to respond and the online materials are a huge help the first few times of setup. Their review of our site prior to the event is also helpful to find those bugs you did not catch. It is also improved each year with additional features. Can't imagine ever doing a huge event without this software!!

Recommendations to other buyers: Customer support is a selling feature - emails, online manuals, videos, and instant response for tickets you submit to solve any other problems. The on demand phone support the day of the event is re-assuring, but I have never needed it.

Outdated software

Mar 06, 2017
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: This software has no mobile Ux. If fact the terrible navigation on auction items reduced our ability to getbids

Vendor Response

by SchoolAuction.net on March 13, 2017

Hi Paul, Thanks for the feedback - we'd love to hear more specifics from you as to how the mobile UI can be improved - there is one, despite your assertion - it just obviously wasn't what you wanted it to be. We are in active development of the software - we have been since the beginning of the company 10 years ago, and we do realize that there are always things that need improving. We appreciate you taking the time to tell us that we still have work to do. Roger Devine SchoolAuction.net

Great Auction Software!

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Registration, check in and out, comprehensive auction input information, mobile usability, reports, multiple user profiles and levels of accessibility.

Cons: It's not as efficient as I would like it to be - it takes more time than I would like to enter and submit registration information (screen processing time, and to my knowledge it only allows you to make changes to one registration at a time versus a whole table of attendees).

Overall: SchoolAuction.net has made our gala run smoothly the last two years - check in and out are seamless and allow our guests to spend minimal time in lines and more time having fun at our event! The online auction capabilities and reporting functions are great and very useful and effective. We're excited to continue using this software and the new updates they have added this year!

Recommendations to other buyers: It's a great software to use for big events to manage the event from start to finish! :)

The best we've found - it does everything.

Feb 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SchoolAuction.net has been an incredible upgrade from the software we used for a few years. It's a complete system that essentially provides everything you need in order to conduct an online and/or live auction, from selling tickets to selling items, assigning and printing bid sheets and bidder cards, as well as invoicing, tracking and receiving payments, and reconciliation. Essentially, it's a complete system. We compared many systems before converting to SchoolAuction.net 3 years ago, and once we chose this one, we havent looked back. Each year they have added new and exciting features (they even have mobile bidding and self-checkout with automated email reminders to pay), and their support is fast and clear. They also have very good tutorials and videos, which makes it easy for me to train new users each year (thank you for that, guys!).

As a system administrator for several small-to-medium sized clients, I have a great deal of experience with various types and scopes of business systems, including overall operational systems, online commerce, financial and more. I am impressed that this one system offers so many features and functions all in one program, including credit card transactions.

I give it an absolute "two-thumbs up"! I'm not impressed easily, but I'm definitely impressed with this program and their people.

Robert Brannan
Auction Admin and Online Auction Chair
2015, 2016, 2017 Auctions

Awesome software!!

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have been involved in school auctions for about 8 years. We switched to this software a year ago and it changed our lives!!! (For the better of course). This software helped us stay so organized and efficient. We ran a live and silent auction, a mega raffle, and more. The reports were also great.

Cons: Nothing!

Overall: I have been involved in school auctions for about 8 years. We switched to this software a year ago and it changed our lives!!! (For the better of course). This software helped us stay so organized and efficient. We ran a live and silent auction, a mega raffle, and more. We were able to create tables / groupings of similar items ahead of time - making set up so easy. The reports were also great

Recommendations to other buyers: Identify the tables / categories of items you want ahead of time and assign them to a number series as you enter the items. For example, we created categories for "Pampering" (100s) "Home and Accessories,"(200s) "Sports" (300s) "Wine Spirits and Food" Dining Out" (400s) "Get Aways and Family Fun" (500s). (etc) We received over 350 donated items and this helped us stay so organized.

Best Auction Software out there!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, the look of it, and the fixed price. I also love how easy it is to build each year after the first year since you can clone the site and start a fresh one with information already in there from past years!

Overall: I have used schoolauction.net for the past two years, and love them! Each year I search the competitors out there, and check with all my PTO friends at other schools and we come to the same conclusion each time: I cannot beat the price and services of schoolauction.net! I love the customer service, and I love that they have roots in building their business from the ground up as parent volunteers just like us, who filled a need based on their own demand! I cannot say enough to recommend this company! Feel free to contact me anytime for more details about use of their site!

Great product

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used SchoolAuction.net for the past 4 years and it keeps getting better! Rodger and his team are so easy to work with and the site is very east to navigate.

Wonderful Experience

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This was our first year using an online auction program, and we couldn't be happier with our choice of SchoolAuction.net. It was very easy to use and did everything we needed it to do (and more!) Our audience was ready for the ease of online RSVP and payment. Support is very helpful and responds quickly, and the self help pages are also very good. Thanks to everything that we were able to do online, we were free to spend more time on other tasks that led to our Auction being our most successful ever.

Recommendations to other buyers: SchoolAuction.net does so much that you will want to spend some time exploring the site to get a good grasp on everything it will do for you.

You'd be silly to attempt an auction without it!

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Everything is pretty self-explanatory and it provides everything from donor information to the actual gift certificates/vouchers you can print in the absence of a tangible item. Personalized, reliable support is amazingly helpful too!

Cons: It'd be great to run off complete lists of items that sold, who purchased them and how much they paid. Also, selling single items, like raffle tickets was a bit difficult last year, from what I can remember.

Overall: When I came on-board at my non-profit, they had been using just Excel sheets and word docs for all of their auction needs. That gave me nightmares! When we finally started using School Auction, it was a game-changer. As we began last year, the committee asked "Are we using the auction software again?" I stopped them dead in their tracks when my reply was, "I refuse to participate if we DON'T." That's the power of School Auction.Net! :)

Better yet, their leadership team provides personalized attention and support around the clock. That's something that is hard to find in a software company--but they want you to be successful, and so they are committed to answering any questions and addressing any issues you may have.

I can't say enough!

Recommendations to other buyers: It'd be great to be able to make it more compatible with other payment processors. Using the ones provided throws a bit of a kink into a well-oiled bookkeeping machine if you have to adjust for different calculations of fees.

Yelm Dollars for Scholars Auction

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love this software. It's so easy to use and when you have volunteers working on different aspects of the auction - it is critical that the program is user-friendly. The customer support is great too!!

Makes Auction Life Easier

Jan 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good end to end coverage, check in options

Cons: I bit complicated to learn the first time

Overall: I can't imagine running a PTSA/School auction without this software. Its helped us organize and streamline the whole process. We use it to organize our items, lay out the auction tables, sell tickets and add ons, check people in and out, and sell remaining items online. We've seen them add features over time to improve the system. Last year we started using mobile check in and check out and that really made things easier for our team and our guests. It could be slightly more intuitive to use, but there is plenty of help text and videos if you take the time. The ability to copy data from one year to the next has been great too - easier to delete extra data than rekey it in.

Excellent All-In-One School Auction Software!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, end-to-end management of auction event. No need to use any other product for any other portion of the event. Easy to convert items from silent to online auction. POS is very professional and just as good as anything you would find in a retail store.

Cons: It is a little more expensive than some of the cheaper auction software out there, but I know this is because it contains much more functionality. If you have a very small event then it might not be worth the price, but for anything mid to large size this is the best product.

Overall: I have been using this software for the past two years and it is excellent and very user friendly! I have run the entire auction event from start to finish with this site and I have no complaints about it at all. The customer support is second to none. They have addressed every single ticket I have submitted in under 30 minutes and have always addressed my concerns. The front end is great and easily customized to meet your needs. The backend is straightforward to navigate for anyone with even a little technical ability. They allow you to migrate data between sites in order to preserve donor and item information which makes follow-on years very easy to implement. I have researched other products and I sincerely believe this is the best product for a mid to large size event. You will not be disappointed by this product or their customer service!

Recommendations to other buyers: You will not be disappointed by their customer service.

User and Budget Friendly Mobile Bidding Software!!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our auction attendees enjoyed using the mobile bidding software. We were able to quickly check-in our guests and monitor the items up for bid. The pre-registration emails helped to prepare guests for what to expect at the event. During the night of the auction, we had NO problems with the mobile bidding and our guests loved the concept! Items went for more than expected and it was a great experience for our guests. The system was user friendly to enter the auction items, and made for a smooth experience! Overall a great product and very user friendly. I feel confident knowing we are planning to use School Auction.net for our next event!

Cons: One issue was that it was difficult for guests to know which items did not have actual bids on without going through all of the items. There were a few items that did not receive a bid at the end of the night, and a few guests stated that if they would have known, they would have placed a bid on it.

Overall: Our auction attendees enjoyed using the mobile bidding software. We were able to quickly check-in our guests and monitor the items up for bid. The pre-registration emails helped to prepare guests for what to expect at the event. During the night of the auction, we had NO problems with the mobile bidding and our guests loved the concept! Items went for more than expected and it was a great experience for our guests. The system was user friendly to enter the auction items, and made for a smooth experience! Overall a great product and very user friendly. I feel confident knowing we are planning to use School Auction.net for our next event!

Recommendations to other buyers: This software is very user friendly and fit within our small budget! Our school is using this software again for our next auction.

Great auction software for our school!

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We used School Auction for the first time last year, and had a great experience. We will be using their software again for this year's auction. Our volunteers were very pleased with the system, and it is easy to use once you've completed the initial training. I do wish the forms were available for download in a format other than Word (Mac users, here), but School Auction's customer support is excellent and they have helped us work around this. Pleased customer!

Barretts Elementary PTO loves schoolauctiom.net

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using the schoolauction.net software for 3 years now and have been very pleased with the functionality of the software. The support staff is very timely in answering questions as well.

Great Site for our Education Foundation Needs

Jan 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We run multiple fundraisers throughout the year, from our Foundation to organizing countywide PTA fundraisers for the elementary, middle and high school. This platform is versatile and easy to use. The customer service and phone support is key when our volunteers need a little extra help. The reporting is an excellent asset and it helps us gauge the success of our events. We had a subscription in 2016 and I will renew our subscription in 2017.

Easy to use and great price!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our elementary school has been using Schoolauction.net for a number of years. Each year they have improved the software to add more functionality. They have wonderful customer service.
As this is my second year running our event I have a better idea on what we want and need. I researched other options this year and came back to schoolauction.net. The features they offer vs the competition are on point but the largest selling point for me was the flat price. As a PTA knowing what to budget and spend is essential to running my event and raising the most I can.

Wonderful Experience

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All of the information that was provided to help me if I had a question.

Overall: Last year was my first year heading our schools auction! The software was amazing in such that it helped me to figure out everything I needed to do before and during the event! It even emailed me with tasks that I had forgot to do! So grateful for such a wonderful experience!

3 Year Returning Customer

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps.

Cons: The first 2 years we did not understand the difference between the Tacking and Item Numbers and how to change the Item Number using the Tables feature, which caused some headaches for tracking our physical items. Now that we know the difference, that issue is behind us.

Overall: We have been a customer for 3 years, going on 4. To start with, the system had all of the base functionality that we needed to run our auction as is. Each year, we have used some of the new features (online check in/out, online bidding pre/post auction, etc) to improve our auction for our school community.

The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps.

SchoolAuction.net has helped us to improve our auction each year.

Excellent resource for PTOs

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the options and customer service

Cons: None

Overall: Our PTO has used the software for two school auctions. The first year we used the website, we raised almost twice as much as we had in the previous year! It is very well thought out. You can tell the creators have run an auction before. They even provide ideas on how to creatively make more money at your auction. Their customer service is very good. I always hear back from them within an hour. And they have tons of information on their website that can be used to help you plan and troubleshoot. Our parents at our school find their website to be very user-friendly as well. Highly recommend this software!!!!

User Friendly, No Extra Fees, GREAT Support!

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Use

Cons: There are so many features it really times a lot of time to figure it all out!

Overall: We used SchoolAuction.net last year for our PTA sponsored auction. I researched numerous auction companies and this one is by far the best value. Many auction companies have additional fees on a sliding scale taking percentages of your income, NOT THIS ONE! A flat fee with no extra costs. The software is web based, allowing many different users, which was very helpful. I cannot say enough about the support. Even with the least expensive package I got responses to all of my online queries and many times they imported data and spreadsheets for us in minutes that could have taken our volunteers hours. We've now started preparation for our second auction using SchoolAuction.net and after migrating our data from last year we are quickly on our way!

Recommendations to other buyers: Give yourself time to explore this software. There really are so many features to this excellent program! Take advantage of the video tutorials to really get your moneys worth and use it to its fullest extent.

Couldn't do an auction without SchoolAuction.net

Jan 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does everything you need for an auction

Cons: Some ramp up, especially for auction chairs - you do need to have modern computer skills.

Overall: This software does it all - tickets, entering/tracking donations, and running the complete auction night. I don't see how you could put on an auction without it!

Some ramp up, to begin with, but once you have the basic setup done, everything else is easy. Migrating from one year to the next means you only have to do the setup once.

Customer Service is excellent.

Great online auction software and service

Jan 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizability; value

Cons: A couple quirks about layout but nothing major

Overall: I've run our PTO online auction for two years now. Prior, we had used schoolauction.net with their old version and before I came on board, we reviewed as many options as we could find. We decided to stick with schoolauction.net not fully understanding the changes they were in the process of making, but with the understanding that it would be more customizable and easy to use. The revamped program is excellent. We are about to start our third year with it, and I am excited to see what updates are in store. The thing I love most is that you could run a great online auction with no design skills, but for those who do have graphics experience, the look and feel are almost fully customizable. There are a couple tweaks I would change, but they are totally nit-picky on my part. Excellent customer service - can't say enough about it. Very responsive by email or phone. We've had great success with our online auction through schoolauction.net and look forward to another year.

Recommendations to other buyers: Best value out there.

SchoolAuction.Net is THE Choice for Your School

Jan 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Over the past four years, I've used SchoolAuction.Net at fundraisers for five different public schools. These events have ranged from elementary to high school and from a $30,000 event to an $85,000 event. I've found the program very easy to use and quite comprehensive in what it has to offer. When I have had questions, their customer service has been fast and professional. A nice help desk employee even stayed online with me for half an hour while I had questions about transferring data from one year's event to the next. Additionally, improvements are continually made to the program each year.

Besides SchoolAuction.Net I've used lower end programs and higher end programs at other nonprofit fundraisers. Basically, you get what you pay for. Cheaper programs are harder to use, and expensive programs give you more than you need/want. SchoolAuction.Net is a great solution for nonprofits, especially those that will be fundraising for multiple years. Highly recommended.

Low cost & easy to use

Jan 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We chose SchoolAuction.net for our school's auction because it was cost effective and pretty easy to use. The software helped us organize items/baskets and create easy bidding sheets. The customer service support was outstanding.

Very User Friendly!

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After using an overly complicated auction software for a couple of years, SchoolAuction.net was such a refreshing change for us last year! It's very volunteer-friendly, but powerful enough to do everything we needed. The event night portion was a breeze and I was able to train our volunteers in less than 10 minutes. I also loved that all the credit card processing was online so I didn't have to batch process the credit cards the next day. I look forward to using the software at our next event!

Augustana Lutheran Church 2016 Gala and Auction

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: SchoolAuction.net's auction software is a great tool for managing your event from start to finish. The support team is super. They are very responsive to your requests for "help."

Initially, we had an issue directing the money to the appropriate credit card gateway account with Vanco. School Auctions.net went the extra mile and worked with Vanco to resolve this issue for us and their other Vanco clients.

Auctions are a huge undertaking with a myriad of administrative details. Using this software certainly made our work much easier. I highly recommend that you consider using School Auctions.net for your event.

Great Auction Software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: School Auction software helps us organize our elementary school auction. It makes everything run smoothly.

Easy to use software, GREAT support

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used this software for many years for our school auctions. It continues to grow in features, and their support is unmatched!

School auction.net rocks!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The software is easy to use and a great value for the money. Most of all, they don't take a piece of the action or charge you for credit card fees. We like the flat fee.

Recommendations to other buyers: It's easy to buy your own credit card swiper's if you're going to be doing auctions each year.

Great experience for both volunteers and donors!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tutorials and training videos. Ease of use.

Cons: Can't customize everything.

Overall: From beginning to end, our experience with the SchoolAuction software as well as the support staff was great! The tutorials by themselves are super, but they go a step further with practice videos and training sessions. The ability to have our volunteers 'practice' what they would do the night of the auction when the pressure was on, was invaluable. The ease of use, quick turnaround from the close of auction to check out, and online auction capabilities definitely enhanced our donor's experience.

Recommendations to other buyers: Use it!

Superb Software and Support

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is intuitive and easy to use. Help is at your fingertips while you are working on a specific screen. Response time to any question is an unbelievable 10 minutes.

Cons: Nothing comes to mind.

Overall: Our all volunteer organization runs an auction once a year. We switched to schoolauction.net this year and could not be happier with our decision. In the past check in and checkout resulted in long, long lines. This year was the total opposite and attendees complimented us on the lack of any lines. The software is intuitive and easy to understand. The help via videos and support dialogue is at your fingertips on the screen. Staff respond to questions always within less than 10 minutes! And the staff send you emails with reminders of what needs to be done and check the site prior to your event to let you know if it is set up correctly. This software is practically "plug and play". Highly recommend this, especially for volunteers who use it occasionally during the year. It has been a delight to use! I have already recommended it to two other groups.

Recommendations to other buyers: Perfect for the organization which uses this only a few times a year, with rotating volunteers. The learning curve is very short. It does not require a full-time expert and setup is minimal.

Easy to use and keeps great records!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used School Auction for 7 years and are pleased with how user-friendly the software is and the excellent records it allows us to have year after year.

SchoolAuction.net is a great auction software

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been involved with the last two auctions at our elementary school. One as procurement and the other as co-chair. We have really liked the funcionality and ease of use of this software. We are able to keep historical data. This is our school's 4th time using the software and it really helps to be able to go back to the previous year's database.

Good school gala software

Nov 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reporting, organizing, invoicing, collection of money, database creation

Cons: live online bidding wasn't as smooth as we had hoped due to not understanding how to show current bids of a large number of items easily for guests.

Overall: We used this software last year for our school fundraising Gala. we have opted to renew and use again this year. It's fairly easy to jump in and get started. There are video tutorials to help you get started. If you organize yourself well, the reporting at the end is great. If you don't categorize as intended, it will affect you at the end. Make sure everyone entering information and creating sellable items, tickets, free, retail, tax info, etc. understands the reason for certain categories because this software can do a lot for you. There were some live features during gala that I would have liked to see -- like a full list of each current bid - it scrolled through and took forever for people to see the current bid on the item they wanted. This may be a feature, but I couldn't find it that night. Make sure to set the settings for live bids to allow your guests to put in their max bid. This was something we did not do, but wish we did. For our first year, I feel that we didn't fully understand the power of the software, and are learning it better prior to the event this year. I am looking at last year as a trail run for us and am hoping from what I've learned in closing out the event that this year will be much more smoother now that I see things we should have done when setting up the event. Overall, last year it was a 4 without much planning into how to use the software. I am hoping with better planning on our end, we can use the software to its full potential. The important things to consider when creating event are: Roles assigned to Users, Settings for your Guests software experience, and categorizing each sellable item, auction item, ticket, sponsorships, etc. If set up properly, the reporting within this software is great at the end and live during the event. If it's wrong, you can always fix during the reporting phase at the wrap up, but the information won't be accurate leading up to and at the event. There is a lot of great tools in this software, but take the time to use it at its full potential.

Recommendations to other buyers: Also, a mistake on our end (not the software's problem) was that we didn't check the box to allow our guests to put in their max bid. It would have allowed bidding to happen automatically up to the guests bid amount. By not checking that box, each guest had to constantly be checking their phone/device to see if they were outbid at each increment. Slowed the process and probably left money on the table.Guests not saving their credit card information when they purchased their tickets held up registration at the event. We didn't have credit card swipers so manually entering credit cards was tough. Recommend credit card swipers. will go fast!

Good overall -- everything an auction needs

Nov 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Has all the functions that you'd generally need, and very good customer service.

Cons: It is not as user-friendly as it could be -- the interfaces and visuals are good but a bit outdated. The auction "website" that it creates is pretty basic; we just use our own.

Overall: We have used SchoolAuction.net since 2014 and plan to continue to do so. Its best feature is that the customer service is excellent and the YouTube videos and Help screens are clear and user-friendly.

Recommendations to other buyers: If you're going to have a real auction, you need software. Period. This does the trick.

User Friendly, Easy to Engage Volunteers With!

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. The data for after event comparison is very helpful in designing and planning what is most effective.

Overall: Our organization has used School Auction for over 4 years for our major gala event. We are committed to creating an enjoyable event, and School Auction has been our key assist to making the event run smooth.

The tool is useful because it automates so many core functions at a gala fundraiser: Pre-planning, the tool is easy to use for helping to sort and ID guests. It's a great repository for our Gala Auction items to keep track of items, and can be used to print out the descriptions of silent auction items for the event. During the night of, we're able to collect the credit card information of our donors at check-in (no messy exits), and are able to update all information night of real time. We organize a training for our volunteers a few days before the event, which helps to familiarize the team with the tool. It is a good idea to have one or two "Go To" leads for the night of to assist with questions.

Best of all, if you have questions or concerns the night of the event, School Auction will answer your questions! I've found the team to be very helpful and response to email communications and assistance. One of my favorite parts of School Auction is the data analysis we are capable of - it helps easily ID through charts and graphs what amount of our revenue came from particular items, and using the same software year over year makes for easy comparison. Very useful and I would recommend!

Recommendations to other buyers: Take time to have one or two people really learn it. It's intuitive, but like everything takes time to become familiar. Don't wait until the month before your event to become a specialist- so much is going on - the earlier you can become familiar (3-4 months out), the more comfortable you will be, and confident to train your volunteers for the night of. You certainly can wait until shortly before, but for a more comfortable experience, but as the staff lead or major coordinator, use the tool from the beginning! Volunteers for night of will have an easy time, but to make full use of the data and features, take time to explore!

Overall a Great Product

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best part of using SchoolAuction.net was the ease and thoroughness of setup on the admin panel. The customization components were simple to find or edit.

Cons: The worst part of using SchoolAuction.net was linking and unlinking bidders at check-in. Although the steps were clear to follow, it took valuable time at check-in. An easy fix for this would be disabling the linking bidder option during registration, but allowing guests to link AT the time of check-in

Overall: I really appreciated their customer support. My org used this software for our first auction style event so I had lots of questions that they answered quickly and thoroughly. I love the admin set up and auto email functions. The page design looks sophisticated. There are a few improvements that could be made but it seems like their team values improving.

Recommendations to other buyers: Solid company. I think that there are some improvements that can still be made to make the software even better, but they are on track and are offering a really great product.

SchoolAuction.net changed the way we run our auction for the better!

Nov 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and intuitive nature of the programming.

Cons: I would love additional data manipulation options and booklet creation sample with the ability to edit with instructions for mobile bidding already created.

Overall: SchoolAuction.net is easy to use and the customer service is exceptional! They are friendly, knowledgeable and receptive to suggestions for improvement. The online resources are accessible and helpful. They truly make the stress of a large gala event more manageable.

Recommendations to other buyers: Great all around and customer service is exceptional!

Great product and great help!

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and support. Features like online auction management and self check in and check out are amazing.

Cons: When I customize the table I would like to be able to save that as a default view and not having to change it every time I log in. In the post auction reports, simple table with the list of items and the buyers and the FMV and the price paid, I couldn't put that together.

Overall: We used this software for our PTO auction, which had three parts: online, silent and live. It helped tremendously, from creating a catalog to recording the profit. Online auction went smoothly, self check in and check out features are extremely helpful for live event. It gives a spectrum of opportunities for look and feel of the website. Reporting is pretty good, there are a lot of different options. There are some reporting options I would like to see tweaked a little bit, but overall it is super helpful. We used the software for our annual pledge and will use it for Read-a-thon. Customer support is the best I've seen, responses come within an hour. Amazing!

Recommendations to other buyers: Keep up a good work and please don't raise the subscription as we are planning to keep it :-)

SchoolAuction.net has been a great event software for our nonprofit's needs!

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ability to migrate date from a past event to a new event saves us time and gives us a great baseline for Auction Donors and previous guests

Cons: We have had to tweak some of the site features to meet the specific needs of our events, but the software techs have been very helpful in figuring out how best to make it still work for our needs

Overall: SchoolAuction.net has been a great event software for our nonprofit's needs! We use the software for ticket sales and silent auction logistics, as well as running reports after the events. The backend of the site is very user friendly and the available support on event night has come in handy on several occasions. We would highly recommend this service to other nonprofits in need!

Recommendations to other buyers: Great bang for your buck when it comes to events software -- we are a nonprofit, so any ways we can save help ensure more money goes to our cause and this software is a great price-point for what we need it to accomplish

Elementary school events

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Customizable auction items, ability to create and track auction items, including sign-ups

Cons: Unable to edit payment once submitted. If a check number or check amount was accidentally entered, payment needed to be voided and resubmitted, which resulted in duplicate listings in the payment type summary.
Difficult to enter orders from mobile device.

Overall: Works well for our school auction. We tried to adapt to other school events, but found it cumbersome for those.

Amazing Software

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Customization

Overall: The School Auction software is incredible! After looking into many different programs, we ultimately decided on School Auction because of the customization available. We were impressed and our donors were too!

Great tool for school auctions!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our school has been using SchoolAuction.net for several years with great success. I was the procurement chair for the 2016 auction and I used the software on a weekly (and daily!) basis for months. I am also a professional fundraiser with 20 years experience, so I've used fundraising software for years. SchoolAuction.net is user-friendly and it allowed us to provide a seamless and professional experience for our guests. We net $100K last year and this income came from numerous revenue sources: raise the paddle, beer toss, heads or tails, silent and live auction, gift certificate wall, etc. SchoolAuction.net was great for all of that -- the volunteers who were trained the day of the auction were able to easily check in and out our guests. So, from start to finish, SchoolAuction.net was well worth the expense. It was instrumental to our success!

Excellent Auction Software for a Fantastic Price

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Schoolauction.net has been great. Absolutely fantastic costumer service. The website is super easy to use for even those with little computer experience. It is functional and does everything we need it to do. We switch to schoolauction.net because our previous softwares were just too expensive. They are affordable without compromising quality.

Flexible Fundraiser Software (Not Just for Auctions)

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This will be our 4th year using SchoolAuction.net for our annual Ski Team Swap & Movie Fundraiser. Our event is based around consignment and movie ticket sales. The software is flexible enough that we can track every detail needed (along with our silent auction and raffle). We could not run such a huge and successful event without it~ Thank you SchoolAuction.net!

Schoolauction.net is easy to use and a great timesaver!

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Schoolauction.net saves us tons of time and allows us to track all of our auction items, sell tickets and sell our auction items at the end of the auction in one painless integrated system. For volunteers like us this is a lifesaver!

Great software to MANAGE our Auction!

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our elementary school hosts an online auction each year, as well as a Dinner Auction Gala where we have both silent and live auctions. The software that SchoolAuction.net provides is very comprehensive and makes 'managing' our auction (and all of it's moving parts!) so much easier! From basic information about running an auction, to ticket sales, to data entry for items, bids, etc... it's all there! This will be our 5th year using it, and I don't see why we would change!

Great software to MANAGE our Auction!

Oct 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our elementary school hosts an online auction each year, as well as a Dinner Auction Gala where we have both silent and live auctions. The software that SchoolAuction.net provides is very comprehensive and makes 'managing' our auction (and all of it's moving parts!) so much easier! From basic information about running an auction, to ticket sales, to data entry for items, bids, etc... it's all there! This will be our 5th year using it, and I don't see why we would change!

Perfect Software for our fundraising needs

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our school has used the schoolauction.net software for multiple events over the last few years and love its flexibility. I organize an annual art show that runs a large checkout room over 2 days. We have over 1,500 customers buying from our one of the 150 artists that are selling and SchoolAuction.net does a great job of not only tracking the sales, but has great reports that we can check out what is selling, who is buying, and when they are buying. Having all this data available for the past few years has helped our PTA figure out how to best plan for future shows. The few times we have had a question about the software and the customer service has been available and helpful.

Our school also uses the software for our annual auction and I know they love being able to pre-register customers which makes for a speedy check out, something everyone loves. Looking forward to another year.

-Michelle, parent volunteer at Buckman Elementary

Professional fundraising site--highly recommend for school auction and fundraising management

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our school has used the tofino/school auction software for more than a decade and we couldn't be happier. It is easy to use and keeps track of all aspects of the process. Any school looking to manage their auction and fundraising efforts should serious consider School Auction as their software solution!

WashCoDems Review

Oct 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using this software for a number of years. With a lot of return customers, it really saves data entry time. Check-in & check-out are easy. Reports could be more user friendly.

Easy to use auction software

Sep 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, great support

Cons: UI a little outdated

Overall: We used schoolauction.net for our online auction an gala event. It's been a positive experience with minimal bumps along the road

Recommendations to other buyers: Make sure you have at least 1-2 people that are a little tech savvy and can help get this started

Outstanding and Helpful

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is all inclusive and hassle free. Any items you enter are put into different lists that you may need to access to make your event a success. You can print already made labels, big sheets, and signs. It keeps donors and procurement organized and easy to use year after year. You can also add different people to make them administrators so that each person involved will be working on a live document.

Overall: We are a small non-profit school that has an annual auction each year. I highly recommend using SchoolAuction.Net to help organized auction items- it actually organizes your whole event.

Recommendations to other buyers: It is DEFINITELY worth the small cost.

Great Option for School Auction Fundraising

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tracking and reporting of auction through charts and data is very easy to follow, as is the entering of data. We've had complex, well attended events, and this software helps us keep everything in one place, online, and accessible anywhere. The fact that our past years are all archived is very handy for year over year comparisons.

Cons: I think the way the auction items are displayed (in past years, at least) is a little small and takes some time in editing to get titles to look good.

Overall: Our experience with schoolauction.net for the past three years has been great, from set up to final reporting; the ease of use and customer support is superb.

Recommendations to other buyers: As in any auction, it is important to have a team that will take on the software for your auction and have one or two key leaders for the data and software. It is helpful to have a programmer in your group to set up the front page that communicates your objectives and categories (ie online auction, tickets, silent/live catalog, information).

SchoolAuction.net worked for us!

Sep 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I really liked how easy it was to update our event webpage with current news to the families. I also liked how easy it was to put the event website together.

Cons: We had two admins on our account and neither of us had any issues with SchoolAuction.net.

Overall: SchoolAuction.net is up to date with current needs and wants that we were looking for in an auction site. Including user friendliness and the site look.

Awesome Auction Software

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Interface of Website, Documentation, Check-In, Check-Out, Mobile Check-Out

Overall: We went from a dated off-line software package to SchoolAuction.net. Transition could not have been easier. The software interface is very clean and easy to navigate. Instead of passing excel files around to people and then entering data into our old software, everyone could do their part online from home. Training staff on software was extremely easy. The site also has very good documentation if you need help.

We hooked the software into one of their partner credit card processors (they have many with very good fees as well). Again, everything was very straightforward.

Day of the event: Check-In was a breeze. Bought some cheap credit card readers off of Amazon and "vaulted" patrons credit cards. Entering of final bids was again very easy. Check-out, which used to consist of extremely long lines, was basically eliminated with the mobile check-out feature.

I really have nothing negative to say about this software or company.

Recommendations to other buyers: We reviewed a lot of similar packages and we are very happy with our choice.

SchoolAuction.net - couldn't make the event happen without them

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy and clear the instructions are. I like the look of the website and the spreadsheets. I love the pie charts! I like how effectively I can tailor the software to my organizations specific needs.

Overall: Our event is a Dancing with the Stars type and includes voting for each dancing pair. It's a complicated set up but the school auction software makes it easy and so user friendly. And I can email every event attendee a receipt before they even get home! Our past two events have been seamless thanks to this software. Looking forward to the new features they've added for this year.

Vendor Response

by SchoolAuction.net on August 05, 2016

Thanks, Lauren! You'll be delighted to know that we've added features this yet that make setting up a Dancing With The Stars type event much easier - and more fun. We can't wait to show this new functionality to you...

Great option for Development Directors

Jul 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: speed of system and ability for all my team members to access and edit the parts they are responsible for - and everything doesn't have to go thru my hands to get done!

Cons: It is very hard for the pick up team to know when the calling team has secured a donation. The pickup team has to keep checking thru all the potential donors every day since there isn't a mechanism to see updates and notes on who to ask for etc. because it all goes into the donors regular info instead of a place to put info just pertaining to that year. It was hard for most team members to understand that you have to go between the donors and the items.

Overall: This software was exactly what we were needing to make our processing faster and easier. Our parents loved the phone check-out system and it put less pressure on our check-out team and alleviated lines at the end. The credit card set-up was a bit confusing but in the end it worked great.

Recommendations to other buyers: You need to think of it from the perspective of starting at the beginning of going thru and calling/soliciting all the donations, and taking notes that updates that another person can easily see what you did and know what needs to be picked-up and specifics about it. It is currently set up for once you get a donation and input the item, then it is easy to find. But in the real world lots of donors say they will 'figure out something to donate' and then say when to come by and who to ask for. So we can't enter it as an item yet so there is a missing middle time that is very confusing for volunteers to understand. We created our own input boxes to work around it, but it was clunky. There needs to be a better process for calling and documenting left message, and what they said - make the software be the only system we use instead of having another system for the calling process then once there is a donation we use this system. Hope this makes sense. Please call me if you want to discuss more.

Vendor Response

by SchoolAuction.net on July 19, 2016

Thank you, Carol! This is excellent feedback!

Very easy to use

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I used this product for the first time this year (although others at our school used previously; we've renewed our subscription a few times now) and found it helpful and easy to use. The check-out process was particularly user friendly and fairly intuitive. In the run-up to our event I used the online help feature and was very happy with the response time and assistance provided.

School Auction/Event

Jun 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use (with support help on some things), the reports that are already setup are great, we can sell ANYTHING on the software - its a one stop shop for our needs.

Overall: This is our second year to use school auctions website. This year we used the mobile bidding and it was GREAT! for the price of the software it can not be beat!

Far superior AND less expensive than our previous

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Great Price for Mobile Bidding.
Relatively Easy learning curve.
Helpful and Friendly Support.

Cons:
Some lack of customization in Printing Materials

Schoolauction does what it promises. Delivers all needed features to run a successful school auction

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software had all the features we needed and the support was quick and spot on.

We love Tofino! They make our lives easier.......

Apr 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tofino is super easy to use, customer services is beyond amazing and the program has great support and tutorials to help everyone along the way. My only complaint, which I'm sure they will fix when they hear about it because that's how awesome they are, is that if we are selling items along with tickets, it assigns a "soft" bidder number. This causes some confusion at check in because folks who have looked online ahead of time, think this is their bidder number and start using it. Not a big deal, we caught it early, but this is the first year we have had items for sale with tickets prior to the event and that's what happened. :) Other than that, they are amazing!

Comprehensive care that's even better ROI than your auctioneer

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a first-time auction chair, I found SchoolAuction to be easy and intuitive to use, but detailed enough to be robust against all the surprises that happened along the way. Their online resources were amazingly helpful, and they provided great support for the night of the auction as well.

A key example of how much they care: we get an email a few weeks before the event explaining that they do regular check-ups and tests of our event software to make sure everything is going well, and they had found that we weren't equipped to handle a certain credit card. Very helpful.

Amazing!

Mar 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been running auctions for over 20 years and switched to schoolauction.net for a client this year. So easy to use, easy to train and every time I needed to do something, they had already thought of it and it was ready to go. The reports were clean and easy to read. I will suggest this software to anyone who asks.

Excellent Value Non-Profit Software

Mar 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the first year we have used an auction management software for our fundraising gala. SchoolAuction was a fantastic find due the value it provides for the price. Many other competitors offer solutions at much higher price points and do not keep the "non-profit" mindset at the forefront. I recommend using SchoolAuction for your event and take advantage of the outstanding customer service as well.

Great product -- Excellent Customer Service

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product allowed us to have the smoothest checkout EVER at this annual event. I am singing its praises. During set up the day before, an issue was discovered in our guest list; an issue with bidder numbers/table numbers. The Support folks were very prompt in getting back to us and getting it corrected! I have worked on many auctions, and this product makes it so much easier!!

Great Product. Made check-in / check-out easy.

Nov 18, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I personally really liked the software. Some of the staff had a hard time moving from our old software to SchoolAuction but I expect next year to be much easy for them. The guest and check-out staff loved the self check-out option.

Great for online, not for mobile

Sep 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: While again I was very please with the majority of the functionality, the mobile bidding was not user friendly. We had a lot of guests who had difficulty bidding at the event. Bidding software should be app based.

Vendor Response

by SchoolAuction.net on September 29, 2015

Hi Susanne, Let's follow up - we'd like to learn more about your guests' difficulty with the bidding interface. Roger

Non-Profit Preschool with yearly Gala & Silent Auction fundraiser

Sep 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was referred by another local Austin non-profit to the SchoolAuction platform while researching online event and silent auction software in 2014. After conducting product reviews with the sales staff for two other vendors I was very pleasantly surprised when I called and spoke to Roger.

One of the questions that Open Door was wrestling with was whether or not to implement mobile bidding. Keep in mind that this would be our first year using any event software. Our event had been growing in size and complexity and we wanted a tool that could give us competitive experiences with top tier non-profit events. Of course we wanted mobile bidding. Everyone was doing it. When I spoke to the other two auction software vendors they explained that mobile bidding would add between $1500 and $2500 to our annual licensing expense. Worse it was a scaling expense based on the amount of auction sales we had.

While discussing our needs with Roger he offered up that mobile bidding wasn't the silver bullet that event organizers sometimes thought it could be. It required more thought on infrastructure (how good would wifi / cell coverage be at the event) as well as creating an limitation on who would participate in the auction (would everyone feel comfortable bidding through their phones or could we staff auction volunteers with mobile devices to facilitate bidding). Our event, while growing, is still more intimate than commercial and we receive the majority of our ticket sales and donations via mail & check rather than online sales because that's how our donors prefer to interact with us. Would pushing the silent auction to a mobile-only bidding solution really help us? Now so much. At least not now.

I can't tell you how refreshing it was to know that the vendor I was talking to wasn't all that interested in up-selling me. It was really a conversation about right-sizing their features to our event. What's more SchoolAuction's pricing reflects that strategy. They offer flat fees rather than a small up front fee with scaling embedded costs. They don't force you to use their own payment processor with hidden fees.

Last thing, as a software developer myself I'm pleasantly surprised by the usability of the School Auction tools. The help is very informative and easy to navigate. The User Interface is straight-forward and logical. I'm able to on-board new event volunteers and staff with minimal explanation and training. Nice work.

We are generally very happy with this product, but have some suggestions for improvement.

Aug 22, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used this software to process payments for our walkthrough registration day (so annual giving campaign, t-shirt and yearbook sales, etc. After processing payments we sent the users an email receipt. It was very frustrating that there is no acknowledgement that the email has been sent. We got acknowledgement that the payment had been processed but not that the email had gone through. Also, we have heard that for some reason a few Hotmail email addresses did not receive the emailed receipt. We confirmed the email addresses and hit send (multiple times in some cases) but they didn't get through to Hotmail (the users checked their spam folders too...they were not there either.

Great product, with fantastic customer service!

May 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Schoolauction.net has been the best possible upgrade to our school's auction! With this program, we've done away with tedious paperwork and been able to easily implement an online auction, in addition to the live and silent auction. The new website update has greatly improved the look and feel of the software - and now I feel schoolauction.net is comparable to the other (more expensive) auction websites out there.

We loved using school auction.net!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All the volunteers loved using the software - it is intuitive and easy to use. It had all the functions we needed for our auction and the reporting was great!