# Page 2 | SchoolAuction.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SchoolAuction.net the right Auction solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106652/SchoolAuction-net/reviews --- SchoolAuction.net 4.7 (236) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SchoolAuction.net ## Showing most helpful reviews Showing 26-50 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lindsay S. Auction Co-Chair Fund-Raising Used the software for: 6-12 months ### "Great, easy to use product!" December 5, 2024 5.0 We are an all-volunteer organization. I got involved as a volunteer soliciting donations and ended up helping the auction team manage the data input prior to last year's event. I found it so easy to self-learn the software with the quality of their help guides. I was able to easily build a new site for this year's event. I believe SchoolAuction was great offering our team a lot of support for initial setup, however I was impressed how easy I was able to get the hang of the software without being involved in any of those initial support meetings. Pros Easy to use, great help guides, great polished website/user experience for bidders, great reporting functionality Cons Wish we could've pre-scheduled custom text messages to be sent during the live event Review Source Response from Northworld December 19, 2024 Hi Lindsay, Thank you for your kind words! We’re so glad you found SchoolAuction.net easy to use and that our help guides made setup a breeze. It’s great to hear our platform supported your team and created a good experience for your bidders too. We appreciate your suggestion about pre-scheduling custom text messages—great idea! We’ll share it with our development team as we continue improving the software. Thanks again for sharing your experience, and we’re excited to support your future events! Best, Vanessa MM Monica M. Director of Development Education Management Used the software for: 1-2 years ### "Clean, Updated Look to Event Software" July 17, 2019 5.0 For our annual fundraising event I decided to try a new software as our planning committee was looking for new ways to manage the event. We specifically loved the self check-in and out capabilities, the ease of entering catalog items and photos, and the ease of emailing guests. Another really nice aspect was the fact that we did not hire a cashiering service because it was easy to train volunteers to input sales at the event. Pros The software creates a clean, esthetically pleasing event website. The catalog looks fresh with updated design options compared to other auction softwares. It is pretty user friendly, easy to figure out. I loved the ease of sending out messages to attendees and I also loved the self check-in and self-check out components. There is no reason to hire a cashiering service for the night of the event because training volunteers to enter sales data is super easy. We loved that we could do this ourselves. Cons 1\. There is no way to enter attendees as couples. In other auction software, there are households in which two names can be entered. Each person within the household has a very succinct "profile" and then they are linked. This makes it easy to print name badges with the same bidder numbers etc. In my opinion, SchoolAuction really needs to address this issue. 2. I didn't like the look of the template of the receipts/thank you letter and it was super hard to manipulate to make it look decent. I would like it to look more like a regular letter with the receipt part in the body of the letter. It would be nice to have the ability to have more than one template. Reason for choosing SchoolAuction.net 1\. Clean, fresh design possibilities; great look to the event website 2. Easy to access and read catalog - very fresh looking and very consistent with photos 3. No need to hire a cashiering service - entering sales is super easy 4. Self check-in and self check-out capabilities 5. Ease of emailing attendees Review Source Response from Northworld July 20, 2019 Thanks, Monica! As you get ready for next year, reach out to us to show you how to enter couples/households as attendees - it's a slightly different process than in some other systems. AT Amy T. Director of Advancement Education Management Used the software for: 2+ years ### "Great product at a great price!" November 5, 2021 4.0 We have used SchoolAuction since 2016 with great success! Over the years, many new features have been added. The design team is wonderful to work with an is responsive to customer requests. This program is a wonderful value! We use it twice a year for a gala/auction and a golf tournament. The customer service is amazing! They and quick to answer emails, set up conference calls, and alert us when they see problems with our set ups. I frequently review other systems, but have continued to stay with this system as it is a great product at a great price. Pros I love that this product is very user friendly and that the customer support is amazing! This company is my favorite to work with. They find problems with event set ups often before I notice them. They are quick to respond to emails and set up conference calls as needed. I always feel supported throughout the process. Their west coast hours really work amazingly well with volunteers that are often doing work on the system in the evening hours here. Cons 1\. I wish when people placed bids, they could put in a different amount that the next bid or max bid. Sometimes, they just want to overbid for an item as a donation to the school. 2. I wish at the online checkout that it asked if you wanted to add a donation. I may have only spent $100, but I planned to spend $500 that night and no one has asked if I would like to add a donation to my final fill or to round up from $80 to $100. 3. Sometimes the buttons are different things are really hidden, but customer service is so wonderful that I generally just email and get my answer. 4. I would LOVE LOVE LOVE is crowdsourcing was added. Even if it was something to post to social media. Our race software does that. Once you register, it asks if you want to set up a fundraising page and then asks if you want to share that to social media. 5. Our events would go so much quicker for check out if scanning bar codes was an option. Typing takes time and volunteers are manning the computers so there are lots of opportunity for slowness and mistakes when typing. Most attendees would prefer to go to the registration to check out so that they could add a donation easily to their order, but that is not the case. We leave lots of money on the table because the checkout table is too slow and online does not ask for donations. Reason for choosing SchoolAuction.net We have stayed with SchoolAuction primarily based on price, features, and customer service. I would love to drop using a different system for our 5K and Fun Run, but it does not seem designed for this type of event. We also have to use a different product for our school used book and uniform sale because this one does not allow for scanning codes. Everything has to be typed in. Review Source Response from Northworld April 6, 2022 Hi Amy, Thank you so much for taking the time to leave this review. I'm going to pass your suggestions on to the rest of the team as we take all customer feedback into consideration when adding new features or editing current ones. I'm so glad that enjoy working with our customer support team - we pride ourselves on having prompt, friendly support. Lastly, I did want to let you know that you can utilize our software for your crowdfunding campaigns as well as your 5K and Fun Run. Feel free to email me at vanessa@northworld.com if you'd like more information on how to do that. SM Sue M. Silent Auction Team Lead Religious Institutions Used the software for: 6-12 months ### "Silent Auction Review" November 11, 2021 5.0 It was a very good experience. We liked the value, how the site was set up, and the relative ease of using most of the features. We also had good experiences with tech help. I made a phone call one or two times and got good, helpful information. Pros I was in charge of entering the items. I liked how easy it was to add the pictures and enter the information. I also have to say I was glad that they were watching out for our benefit. One example is that they contacted our administrator before the auction started because we had too many items listed as "priceless". We were encouraged to put values on for the sake of the winning bidders. We hadn't considered it in this way before. Cons When entering the items, the section where the values and starting bids, etc are entered was tricky. One of the lines had pre-selected one of the choices already, either increasing by a percentage or by a certain number. So when I was entering a lot of items, I sometimes glossed over this since there was already a black dot filled into that line. And this was easy to overlook when reviewing and editing all the information, too. We would like for this "pre-selected" default dot to be deleted and to allow the user to select one or the other. The other thing that was a challenge was when I'd enter info and pictures, if I wanted to see how itlooked on the "bidders" page, I'd have to log out and get back into School Auction and go to the Auction tab to see the item. Then I'd have to log back in to get back to entering info. This was time consuming and a pain. I didn't think to ask SA if there was an easier way to do this. Review Source Response from Northworld July 28, 2022 Hi Sue, Thanks for taking the time to leave such a detailed review, and sorry for taking awhile to reply to it. I'm glad that we were able to catch a couple things during our pre-event check of your site, and that you found our customer support team to be helpful. In terms of the problem you had with bid increments and viewing the catalog as a bidder (and not an admin), please reach out to our support team - we'd love to help with that and save you some time on your next event. You can either email support@schoolauction.net or click the blue Help widget that appears on the right edge of your screen when logged in to your SchoolAuction.net account. Hope that helps! TK Trish K. Event Chair/Auction Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Simplified my life tremendously!" July 10, 2019 5.0 My overall experience has been very positive. Everything the software does to make life easier is fantastic. It was created by people who have worked in the trenches of the hellish auction so they totally understand. The rep is also awesome about making himself available to help with event logistics. We've had moments where we were having a hard time figuring out how to transition to a database-run event and \[SENSITIVE CONTENT HIDDEN\] would spend time on the phone giving us pointers. Pros We started using this software in 2017. Before signing on, we used an email marketing program for registrations and did everything else manually. It was a nightmare and the event was always stressful and left me feeling drained. After shopping around I settled on School Auction. I work with an animal rescue, not a school, so the platform I use is called Tofino. Same great product but a different name for non-schools. I love everything the software does for us. It keeps track of registrants and lets you add pre-sale items and different price levels, it assigns bidder numbers and can link bidders together to share one number. It keeps track of auction items, numbers them, lets you bundle them together in lots, creates display signs and bid sheets. It's all online so anyone on your team can access and enter data. A couple features that really made life so much easier are the self check-in and self check-out. Guests can check themselves in, vault a credit card, make all their purchases with their bidder number and then at the end of the night you send them an email with their invoice and they can pay securely on their phone! Not having the end-of-the-event nightmare lines out the door is one of the best things. They also have a series of reports that you can run post-event. Everything is broken down so you can see how much the auction made or how much each item sold for, how much merchandise was sold, how many glasses of wine were purchased, etc. Cons The software is set up so people can teach themselves how to use it. All the videos and help articles are great. But, I gotta say, it would be nice to be able to talk to customer service now and then. For the basic package all customer support is done via email. Now that we're in our third year, that's not such a big deal but year #1 was a bit frustrating at times trying to figure things out with back and forth emails. I will say, though, that they answer the emails quickly so you can usually get resolution in a timely manner. Also, on event night they give you a phone number to reach an on-call support person in case any problems arise. So it's a huge relief having that option on hand. Review Source Response from Northworld July 11, 2019 Thanks, Trish! We appreciate the feedback and the continued opportunity to help you! JR Jeff R. Parent Volunteer Education Management Used the software for: 2+ years ### "Great cloud based producr" January 24, 2024 5.0 Pros We find the ease of use unparalleled. The fact that we can have multiple users concurrently connected to the system, making changes with different access. Rights is very helpful. Additionally, the fact that we can have multiple users doing dead entry on the night of our event is wonderful. We use this software for all of our fundraising events throughout the year. Cons Initially, we struggled with the way to customize the software. Once that was resolved, everything worked well. Review Source Response from Northworld February 2, 2024 Jeff, thank you for sharing your feedback on our software! We're delighted to hear that you find it easy to use and that it's been a valuable tool for your fundraising events. We apologize for the initial customization struggles, but are pleased to hear that things smoothed out afterward. We appreciate your support and look forward to continuing to serve your fundraising needs throughout the year! LY Laura Y. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "From a front-line non-profit fundraiser..." October 31, 2022 5.0 This program brings professionalism and SO many tools to our event administration! It improves the guest experience (if we utilize it well), and helps keep the chaos in order. It also helps us reach a bigger audience by making information available to online users who cannot attend an in-person event. Our experience has been nothing but positive with SchoolAuction/\[SENSITIVE CONTENT\] Pros The customer service and help options! There is a lot to learn & understand when you first set things up, and to really utilize all the features. So when you call or reach out to \[SENSITIVE CONTENT\], a knowledgable, kind, and patient person ALWAYS picks up quickly. I LOVE THAT! Cons Not being able to upload multiple item images at once into either the individual catalog listings, or into an in-software image library that is easily accessed from catalog. But that is a MINOR thing! Reason for choosing SchoolAuction.net You're local (to Portland, OR) and highly recommended by a friend who has been a professional fundraiser her entire career. Review Source Response from Northworld November 14, 2022 Hi Laura, Thanks so much for your review! I love that our software has helped you reach a bigger audience and that you've had great experiences with our support team. Also, good news - we're reworking the image upload feature to add the ability to drag and drop multiple images, so stay tuned for that. Looking forward to helping you with your next event or fundraiser! Best, Vanessa EN Eric N. Director of Communications and Marketing Higher Education Used the software for: 6-12 months ### "Easy To Use" March 24, 2022 4.0 Pros I like that it's web based and allows us to give access to multiple people. The ease of use for entering and managing items is simple. Managing tickets is also easy. Cons A big missing feature is a more robust table management portion of the software. Our events have anywhere from 300-1,000 guests and while I can enter the table number on the ticket, the organization and management of all our tables has to be done outside of the software. We also had issues with linking bidders. When two bidders were linked, only one of their bidder numbers worked. Couples would use both numbers thinking that the accounts were linked together. Switched from [MaestroAuction](https://www.capterra.com/p/128124/MaestroAuction/) It was old and outdated. Review Source Response from Northworld April 6, 2022 Hi Eric, Thank you for taking the time to leave such a detailed review. I'm passing your feedback regarding table management to the rest of the team, as most of the features we add or edit are in direct response to customer feedback. In terms of the linked bidders, the feature worked as intended - couples can be linked so that they can share a bidder number at check-in as opposed to each having their own number. I'm sorry if that wasn't clear. I'm glad that you find it easy to enter and manage items and tickets, and we look forward to helping you with your group's next event; we appreciate your support! TG Trent G. Volunteer - IT Fund-Raising Used the software for: 6-12 months ### "Easy to use during the event" July 21, 2019 5.0 Those of us tasked with entering items and organizing were done so far ahead of schedule compared to prior years, that we had to go back and correct issues that arose later. Next time, we’ll just be patient. A good problem. Pros Mobile/Tablet compatible, SaaS Intuitive, very little training for volunteers. Very easy to integrate credit card processing connection. Help videos to show volunteers. Extensive text-based help database as well. Multiple users at once; admin can set permissions. Option for online auction. Cons Some signage/descriptions signage was only available in one export size/orientation and it wasn’t our desired size. Can’t add new user while in the screen to add new item. Must switch menus. Indicator for volunteer at check-out to pull certificate needs to be larger and/or a pop-up should be utilized. Managing seats at gala tables; doesn’t indicate well when particular table hits capacity. No option to suppress unavailable physical bidder paddle numbers (when using existing paddles). Silent auction tab sheet doesn’t continue to a second page for more entries. No place to include other expenses from event so we can build complete picture of our success. Alternatives considered [ReadySetAuction](https://www.capterra.com/p/196653/ReadySetAuction/) Reason for choosing SchoolAuction.net We selected what would be easiest to use during the event. Switched from [ReadySetAuction](https://www.capterra.com/p/196653/ReadySetAuction/) Load-speed of site, mobile-friendly, easier to export reports, reliance on volunteer who built homegrown system. Review Source Response from Northworld July 23, 2019 Thanks, Trent! We're delighted that your job was faster and easier - and that you are going to keep us on our toes by pushing for more improvements. We love the constructive, detailed feedback! CN Corinne N. Used the software for: ### "Escuela Key Auction March 25, 2017" March 28, 2017 4.0 Generally very good experience. 3 Major Problems that I would like to discuss with someone for next year. (1) When guests with a shared bidder number checked in, the guest whose email was secondary in the account got an error message that they needed to create a password and vault a credit card. That made no sense because the first guest had already done so. We don't know if we were doing something wrong at check in or what but it frustrated our guests and slowed them from getting to room to start bidding. (2) Despite being told in advance of the auction that we could go to Auction Night/Will Call to see what had been sold/won periodically through the night (so that we could collate the items to the winning bidders' folders), I could not get Will Call to show the winning items during the auction. It showed only the pre-auction sales. This was a major problem and slowed down our process for getting items into the hands of winning bidders' folders for check out. After the auction, I see that Will Call does list all the winning bids. We will need clarification on this for next year. (3) With shared tickets, the second guess did not always get outbid text notifications. How can we fix this for next year? Also, less of a major problem: We were selling some items for a fixed price. We were doing mobile bidding. When we selected "buy now" for "price to display", the mobile catalog properly shows the "buy now price." But our printed description sheet listed "cost" with the FMV. This was confusing and I could not figure out a way for the printed sheet to show the buy now price. Is there a way for me to talk to/email directly to SchoolAuction.net to get clarification on these things for next year. We can't have the check-in problem and Will Call problem again. Pros Easy to load the catalog and to enter data. Easy to bid. Easy to check out. Easy to close out orders. Easy to do returns. Generally, really great to use this software. Would definitely use again next year. Cons After editing an item in the catalog and hitting save, you bounce back to the top of the catalog. The whole situation with raffle items is confusing. It was never clear to me whether the items being raffled should have been categorized as "raffle" or what. Major problems checking in second guest on shared bidder number. Major problems with Will Call report during the auction. Sellable items -- "cost" (ie FMV) displayed on the printed description sheet. Should display the "Buy Now" price. Review Source Response from Northworld March 28, 2017 Thank you, Corinne! We appreciate the feedback, and will reach out to you directly to discuss the issues you saw. RD Rodrigo D. DIRETOR Marketing and Advertising Used the software for: 2+ years ### " everything can improve " May 3, 2023 5.0 my evolution in English, my improvement in pronunciation. Pros in the form of instruction, I can access it every day and from anywhere, this has helped me a lot. Cons the relpe function can be improved, it can have more help resources and be faster to give help. Review Source Response from Northworld May 26, 2023 Hi Rodrigo, Thanks for taking the time to leave a review of our software - we really appreciate it. RB Robert B. Used the software for: 2+ years ### "The best we've found - it does everything." February 13, 2017 5.0 SchoolAuction.net has been an incredible upgrade from the software we used for a few years. It's a complete system that essentially provides everything you need in order to conduct an online and/or live auction, from selling tickets to selling items, assigning and printing bid sheets and bidder cards, as well as invoicing, tracking and receiving payments, and reconciliation. Essentially, it's a complete system. We compared many systems before converting to SchoolAuction.net 3 years ago, and once we chose this one, we havent looked back. Each year they have added new and exciting features (they even have mobile bidding and self-checkout with automated email reminders to pay), and their support is fast and clear. They also have very good tutorials and videos, which makes it easy for me to train new users each year (thank you for that, guys!). As a system administrator for several small-to-medium sized clients, I have a great deal of experience with various types and scopes of business systems, including overall operational systems, online commerce, financial and more. I am impressed that this one system offers so many features and functions all in one program, including credit card transactions. I give it an absolute "two-thumbs up"! I'm not impressed easily, but I'm definitely impressed with this program and their people. Robert Brannan Auction Admin and Online Auction Chair 2015, 2016, 2017 Auctions Review Source wD wendy D. Administrative Assistant Used the software for: 2+ years ### "User Friendly, Easy for First Time Users, Self-Explanatory" February 15, 2018 5.0 We have used this software for years now. Myself, the last two. It is easy enough to teach the least computer literate person to use. Pros It is so comprehensive-- everything from setting up your event, selling tickets, vaulting credit card info to make for a faster checkout, logging all your items... it's all there! And after the event, there is a good system of reports that let you see how well certain items or categories did, which ones earned the most, who your big spenders were-- everything! We liked the software so much that we've also used it for selling tickets to other school events-- you can set up multiple events in the software and just use what parts of it you need for each event. It really is that easy! Cons Because so many not for profit organizations use this software, I wish that it could be paid for on a sliding scale; depending on what's it's used for, the people that it may be used for, etc. Review Source Leslie A. jefe de tienda Defense & Space Used the software for: 6-12 months ### "Una de las mejores herramientas de subastas." January 19, 2023 5.0 Pros Esta es una excelente herramienta de hecho me gusta debido a que sus funciones para recaudación de fondos cumple todas las necesidades básicas puedes ver los fondos recaudados puedes hacer subastas virtuales e hibridas teniendo todo el mando a primera mano. Cons El único pero que sufren estas herramientas es la falta de optimización por todos los datos que ellas procesan pero en esta herramienta todo esta bien echo. Review Source Response from Northworld January 21, 2023 Hi Leslie, Thanks for leaving us a review! We're glad that you appreciate the different types of auctions and fundraisers that our software allows. If you'd like to pass along additional feedback about wanting more optimization in certain areas, you can reach me at vanessa@northworld.com. We hope to help with your next event! IK Isaac K. Operations Manager Executive Office Used the software for: 1-2 years ### "Excellent All-In-One School Auction Software!" January 17, 2017 5.0 I have been using this software for the past two years and it is excellent and very user friendly! I have run the entire auction event from start to finish with this site and I have no complaints about it at all. The customer support is second to none. They have addressed every single ticket I have submitted in under 30 minutes and have always addressed my concerns. The front end is great and easily customized to meet your needs. The backend is straightforward to navigate for anyone with even a little technical ability. They allow you to migrate data between sites in order to preserve donor and item information which makes follow-on years very easy to implement. I have researched other products and I sincerely believe this is the best product for a mid to large size event. You will not be disappointed by this product or their customer service! Pros Easy to use, end-to-end management of auction event. No need to use any other product for any other portion of the event. Easy to convert items from silent to online auction. POS is very professional and just as good as anything you would find in a retail store. Cons It is a little more expensive than some of the cheaper auction software out there, but I know this is because it contains much more functionality. If you have a very small event then it might not be worth the price, but for anything mid to large size this is the best product. Review Source JH Jennifer H. Used the software for: ### "Good school gala software" November 29, 2016 4.0 We used this software last year for our school fundraising Gala. we have opted to renew and use again this year. It's fairly easy to jump in and get started. There are video tutorials to help you get started. If you organize yourself well, the reporting at the end is great. If you don't categorize as intended, it will affect you at the end. Make sure everyone entering information and creating sellable items, tickets, free, retail, tax info, etc. understands the reason for certain categories because this software can do a lot for you. There were some live features during gala that I would have liked to see -- like a full list of each current bid - it scrolled through and took forever for people to see the current bid on the item they wanted. This may be a feature, but I couldn't find it that night. Make sure to set the settings for live bids to allow your guests to put in their max bid. This was something we did not do, but wish we did. For our first year, I feel that we didn't fully understand the power of the software, and are learning it better prior to the event this year. I am looking at last year as a trail run for us and am hoping from what I've learned in closing out the event that this year will be much more smoother now that I see things we should have done when setting up the event. Overall, last year it was a 4 without much planning into how to use the software. I am hoping with better planning on our end, we can use the software to its full potential. The important things to consider when creating event are: Roles assigned to Users, Settings for your Guests software experience, and categorizing each sellable item, auction item, ticket, sponsorships, etc. If set up properly, the reporting within this software is great at the end and live during the event. If it's wrong, you can always fix during the reporting phase at the wrap up, but the information won't be accurate leading up to and at the event. There is a lot of great tools in this software, but take the time to use it at its full potential. Pros Reporting, organizing, invoicing, collection of money, database creation Cons live online bidding wasn't as smooth as we had hoped due to not understanding how to show current bids of a large number of items easily for guests. Review Source MJ Matt J. Volunteer Used the software for: 2+ years ### "3 Year Returning Customer" January 11, 2017 5.0 We have been a customer for 3 years, going on 4. To start with, the system had all of the base functionality that we needed to run our auction as is. Each year, we have used some of the new features (online check in/out, online bidding pre/post auction, etc) to improve our auction for our school community. The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps. SchoolAuction.net has helped us to improve our auction each year. Pros The support, both the online help features and the ability to call/email, has been the best part of using SchoolAuction.net. Each year we have new volunteers running the system, so having the tutorials really helps. Cons The first 2 years we did not understand the difference between the Tacking and Item Numbers and how to change the Item Number using the Tables feature, which caused some headaches for tracking our physical items. Now that we know the difference, that issue is behind us. Review Source Molly S. Development Manager Used the software for: 1-2 years ### "A shout out to SchoolAuction.net! Fabulous customer support~~timely, helpful and thorough. Thanks!" December 6, 2017 5.0 Pros We appreciate that SchoolAuction.net is forever improving itself. Supprt truly listens to feedback and then goes about making changes. We appreciate the easiness of the software to use for our Spring Gala and auction needs. We were especially pleased with showing off the catalog last year. Once our pics and descriptions were in and we published it to our families, we were really proud of how the catalog looked. It was very professional and gave our families a huge preview of what was to come at the event. Review Source JD Julie D. Founder & Event Manager Used the software for: ### "Essential tool for non-profit event management" February 1, 2015 5.0 In my role as our school's fundraising & auction chair, and a professional event planner for corporate, government and non-profit clients with over 15 years' international experience, I need a complete event software package - it has to be easy to learn, easy to use, come all the features and have a cost-effective and clear pricing structure. Technical support is also a must, as is data ownership - I stay away from companies that would take my guest and parent info and use them for their own marketing purposes. After having worked with a number of software tools, ranging in price from $500 to $40,000, I came across Tofino / SchoolAuction.net. Their staff are friendly, responsive and knowledgeable, the price structure is uncomplicated and very affordable, and the software is intuitive and easy for just about anyone to pick up and run with. Pros - Simple to use for both customers and event staff. Easy to configure look / feel. Data structure is smart and all information is linked so double-handling is at a minimum - and it is impossible to accidentally delete something! Reporting is robust and everything can be exported for further manipulation. I have confidence in the software's built-in credit card security protocol and their server back-up protocols, so that no event data will be lost in the event of an outage. I love that I'm not locked into a contract and that there is no additional % processing fee on top of our merchant account fees. Mobile bidding is fairly new - we were the first client to use it - and it did everything we needed and more, bug-free. The email support is excellent - I am often delighted to receive a response in under 10 minutes, with the option to have them fix it or teach me how to. The online documentation is thorough and clear. Their releases are planned and carefully executed to ensure consistency and minimal interruption. Cons - nothing major. I've put forward a few suggestions which have been added to their wish list, and some prioritized higher because I took the time to feedback. Tofino / SchoolAuction.net understands what event organizers need in a software tool, and what non-profit organizations need to be successful in raising money. I love working with Tofino and recommend them without hesitation. Review Source BL Brandie L. Dinner and Auction Co-Chair Fund-Raising Used the software for: 6-12 months ### "Such a Great Product" August 7, 2019 5.0 I love so much about SA - the ease of putting things in, the on-line catalog, etc. This product helped us so much with our dinner & auction. I really enjoy using it. We will be using it again for the upcoming year as well! Pros This program was very easy to use! Most things felt natural. If I ever got stuck, the help section almost always has the answer. We had used a different product in the past and it was horrible. This product is light years ahead of it! Switching over was an easy task and I enjoyed using it. Cons A few times we had to reach out to get questions answered that we couldn't find the answer to. That said, they reply is always prompt and helpful! I also wish we could arrange catalog numbers by subgroups/categories. Reason for choosing SchoolAuction.net We felt it had the best features for the price for our group! Review Source Response from Northworld August 8, 2019 Thanks, Brandie! Please make sure to check out the new catalog options as you get ready for the next event; we're pretty excited about them. KF Kate F. Executive Director Religious Institutions Used the software for: 1-2 years ### "You'd be silly to attempt an auction without it!" January 19, 2017 5.0 When I came on-board at my non-profit, they had been using just Excel sheets and word docs for all of their auction needs. That gave me nightmares! When we finally started using School Auction, it was a game-changer. As we began last year, the committee asked "Are we using the auction software again?" I stopped them dead in their tracks when my reply was, "I refuse to participate if we DON'T." That's the power of School Auction.Net! :) Better yet, their leadership team provides personalized attention and support around the clock. That's something that is hard to find in a software company--but they want you to be successful, and so they are committed to answering any questions and addressing any issues you may have. I can't say enough! Pros Ease of use. Everything is pretty self-explanatory and it provides everything from donor information to the actual gift certificates/vouchers you can print in the absence of a tangible item. Personalized, reliable support is amazingly helpful too! Cons It'd be great to run off complete lists of items that sold, who purchased them and how much they paid. Also, selling single items, like raffle tickets was a bit difficult last year, from what I can remember. Review Source AH Andrew H. Board Member Education Management Used the software for: 2+ years ### "Amazing system for auctions/fundraising and excellent support staff" December 7, 2020 5.0 Extremely wonderful. I started working with them about 4 years ago I think and \[SENSITIVE CONTENT HIDDEN\] was the first one who I met over the phone. He did the training for me and it turned out to be a 1-on-1 session since the others didn't show up. He was extremely helpful and I will never look to another software system for our auctions. Pros The system is very easy to use, very versatile. We are able to use it for two main events - gala/online auction and also golf outing, so it's a better value for us. Several key features - donor/customer database, website design, virtual auction function, very configurable. Probably many other things I can't think of... Cons There are a few features that would be nice to be configurable, but I realize you can't do that for everything. One example was we had to have "Buy Tickets" this year, but since it was virtual, it would have been nice for this to say "Buy Sponsorship" since that's all we were selling. Reason for choosing SchoolAuction.net I tested 2 other sites, and Schoolauction.net was by and far the leader in my opinion. Review Source RS Renata S. Director of Special Events Primary/Secondary Education Used the software for: 6-12 months ### "Worth the learning curve! Switched from software we had been using for the past 20+." July 29, 2019 5.0 We really enjoyed using schoolauction.net and will continue to do so for our school gala/auction event. In fact, we were so pleased that we are looking at how we might be able to use it for other events as well. There was a learning curve, especially for those team members who aren't especially tech-savvy , but the majority found it very easy to use and were thrilled that we made the switch! Pros Easy to import info from previous software. Intuitive and generally very user-friendly. Good for those who can self-educate - lots of video tutorials and a comprehensive help center. Very quick customer service response through email. Cons Some team members struggled with the lack of phone support. We had an issue specific to our gala-style event, and thus I would not recommend this software for an organization whose priority is finding a seamless way to handle guests with regards to tickets, tables, table captains, and comped tickets. We were able to find workarounds but it got a bit confusing and we weren't able to use the reports and analytics that would have otherwise been very helpful. Switched from [MaestroAuction](https://www.capterra.com/p/128124/MaestroAuction/) We were looking for a modern option that would be easy for both our team members and guests to use. Review Source Response from Northworld July 30, 2019 Thanks, Renata! We appreciate the feedback, and... we're working on it! ET Elizabeth T. Director of Development and Mission Advancement Education Management Used the software for: 2+ years ### "Schoolauction.net Software - Comprehensive Fundraising Resource" May 21, 2021 4.0 Ease of use and online and help desk support. A robust software and very well priced especially for non-profit organizations. Pros Functionality - multiple types of fundraising events & activities; the online and mobile access for contributors, donors and guests; virtual event capability; provide forms for letters, statements, contributor's information Online Support especially for the setup & implementation roadmap Cons Integration with contact management applications Reason for choosing SchoolAuction.net Although I was not part of the purchase decision process, with my career in business application system implementations, I was quite pleased when I began to work with this system. This is a good product based on my previous experience with other fundraising systems and with the experience of other systems from my development/fundraising cohort. I have recommended schoolauction.net to other non-profit organizations and my national development cohort. Review Source Response from Northworld May 26, 2021 Thanks, Elizabeth! We loved working with you this year, and look forward to helping with your next fundraiser! VR Verified Reviewer Research Assistant Research Used the software for: I used a free trial ### "Multi-features and videos to show how to use them!" July 19, 2022 5.0 Pros Some of the features are striking! The voting contest feature got my interest since this software mainly provides online donations or online stores; this software improved in that issue. Also, for almost everything site provides videos to teach how to use the software. Cons I think it is a bit expensive, yearly it is starting from $1000 up to $3000. Review Source Response from Northworld July 28, 2022 Hi, Thanks for checking out our free trial and taking the time to leave a review. I'm glad you see the value in the different features we offer (for gala, online and hybrid events) and that you found our support section to be helpful! I wanted to let you know in terms of plans and pricing - we just rolled out a new plan that's just $79/event, the Acorn plan. You can read more about it here: https://www.schoolauction.net/pricing/ and see if it would be a good fit for your group. Hope this helps! Talk to a Capterra advisor for free and get results within 15 minutes.