--- title: "Citicus ONE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Citicus ONE Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/106694/Citicus-ONE/" page_type: "product" language: "en" --- # Citicus ONE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Citicus ONE ## What is Citicus ONE? Software for managing risk and compliance for information systems, vendors, physical sites and process control systems across an enterprise. ## What is Citicus ONE used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £5000 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Citicus ONE?[Manage this product listing](https://www.g2.com/products/citicus-one/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Citicus ONE 5.0 (1) VS. [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting Price £5000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (351) Value For Money 0.0 (0) Value For Money 4.7 (301) Customer Service 5.0 (1) Customer Service 4.7 (292) ## Citicus ONE alternatives [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Citicus ONE Overview ### What company size and specific industries is Citicus ONE built for? Citicus ONE is designed for medium to large organizations across all industry sectors worldwide, including both public and private sector companies. It is suited to organizations that need a solution applicable across different industries and operating environments. Features and Usability ### What are the key features of Citicus ONE? Citicus ONE offers risk management, risk assessment, and operational risk management for identifying and tracking exposures. It includes compliance management, ISO compliance, and Sarbanes-Oxley compliance, plus internal controls management, controls audit, audit management, alerts and notifications, and a dashboard for monitoring risk and compliance activity. Getting Started and Support ### What training and onboarding options does Citicus ONE offer? Citicus ONE provides in-person training, live online sessions, and documentation. In-person training supports guided instruction with a trainer, live online sessions allow remote attendance, and documentation gives teams written reference material for self-paced review of product features and setup steps. ## Features AI summary Based on 4,313 Risk Management reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Citicus ONE includes **Audit Management**. However, it does not offer **Compliance Tracking** or **Document Management**. Its support for **Audit Management** helps businesses maintain oversight of audit activities, keep reviews organized, and document findings clearly, providing teams with a more structured way to manage compliance checks and follow-up actions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Internal Controls Management Ensure internal objectives and compliance with policies are met ISO Compliance Guidelines set by the International Organization for Standardization Citicus ONE 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Internal Controls Management: Ensure internal objectives and compliance with policies are met - ISO Compliance: Guidelines set by the International Organization for Standardization - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic £5,000 Per User,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC Stephen C. Information Security Manager ### "Great methodology -- visual results -- superb iPhone/iPad app for Criticality Assessments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 4, 2015 I've implemented FIRM using Citicus ONE at two previous large organizations (each with thousands of users and hundreds of systems & applications). Pros: the FIRM methodology is lightweight and quite straightforward; different control sets, including ISO/IEC 27002; the agreed Harm Reference Table can be adopted across the whole organization; the free Citicus MOCA app for iPhone/iPad is brilliant and a PDF Criticality Report should accompany every business case; Criticality Assessments and league tables help to focus on key "information resources"; Citicus ONE drives the workshops, action plans & tracked action items; can run on-site, or off-site as a hosted service. Cons: not having the time to extend the control questionnaires with our own questions and make use of the dynamic logic flows; 2-3 hour facilitated workshops to fill out the initial Information Risk Scorecard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.