# Broker PRO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Broker PRO Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more.

Source: https://www.capterra.com/p/106759/Broker-PRO

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# 

 Broker PRO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Broker PRO

## What is Broker PRO?

BrokerPro is a transportation management system (TMS) software for shippers, freight brokers, and third-party logistics providers. The software offers tools for dispatching, financial management, carrier management, customer and carrier portals, load tracking, accounting integrations, carrier onboarding, and more. BrokerPro aims to help transportation businesses improve efficiency in workflows like posting loads, assigning carriers, sending load confirmations, invoicing, and monitoring freight.

## What is Broker PRO used for?

[Freight](https://www.capterra.com/freight-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Trucking](https://www.capterra.com/trucking-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Starting price

$150

Other, Per Month

Free trial  
not available

Free version not included

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Do you work for Broker PRO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.e-infinitysoftware.com&name=Broker PRO)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Broker PRO

4.6 (56)

VS.

[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting Price

$150

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (56)

Ease Of Use

4.2 (242)

Value For Money

4.5 (49)

Value For Money

4.0 (217)

Customer Service

4.6 (56)

Customer Service

4.2 (234)

## Broker PRO alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (51)](https://www.capterra.com/p/249961/Alvys-TMS/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/106759/Broker-PRO/alternatives/)

## FAQs about Broker PRO

Overview

### What problems does Broker PRO solve?

Broker PRO solves slow load building, manual paperwork and invoicing, scattered carrier data, and office-bound dispatch workflows by centralizing load management, check calls, customer updates, and accounting integrations. Freight brokers, dispatchers, agent offices, and small brokerage teams benefit most from faster training, easier remote work, and fewer administrative bottlenecks.

Answer based on 23 reviews

Overview

### Which roles and teams benefit most from Broker PRO?

Broker PRO is most used by brokerage owners, presidents, and other executives who need visibility into sales, operations, and financial performance. Sales teams, brokers, and logistics staff use it to manage loads, customer communication, and dispatch workflows, while operations and finance leaders rely on it for coordination, procurement, and accounting oversight.

Answer based on 52 reviews

Overview

### What company size and industries is Broker PRO built for?

Broker PRO serves small businesses, with 100% of reviewers from that segment, primarily in Transportation/Trucking/Railroad at 70% and Logistics and Supply Chain at 26%. It is built for non-asset based freight brokers, 3PLs, and shippers, with freight as the most common use case at 39%.

Answer based on 56 reviews

Features and Usability

### What are the key features of Broker PRO?

Broker PRO includes core transportation management features for brokerage operations, including load building, dispatch management, shipment tracking, BOL creation, and document management. Differentiating features include accounting and QuickBooks integration, carrier management with import tools, EDI, customer and carrier history, plus reporting and export options for invoices, AR, and AP.

Answer based on 23 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Broker PRO starts at $150/month with custom pricing based on users and features. Reviewers describe it as cost-effective, well priced, and available without contracts, though some say comparable tools cost less. Integration costs can add up, with one reviewer citing high vendor-side fees for services like PCmiler.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does Broker PRO integrate with?

Broker PRO integrates with MyCarrierTMS, Paya, QuickBooks Online, QuickBooks Desktop, and QuickBooks Enterprise. These integrations center on carrier onboarding, payments, and bookkeeping, including exporting invoices and bills to QuickBooks and connecting Paya for carrier payments. Reviewer mentions point most clearly to accounting and payment workflows.

Answer based on 13 reviews

Getting Started and Support

### What training and onboarding options does Broker PRO offer?

Broker PRO provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, and documentation offers written reference material for self-paced review and later consultation.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Broker PRO offer, and how do users rate the experience?

Broker PRO offers chat support. Many users describe support as responsive, quick to resolve issues, helpful during setup, and open to feedback or customizations. Some users, however, report frustrating experiences, including closed tickets, finger-pointing during troubleshooting, and fixes that feel temporary rather than fully resolved.

Answer based on 18 reviews

Features

### What features does Broker PRO offer for freight brokers?

Broker PRO covers core freight brokerage work with customizable tools for dispatch, load management, invoicing, carrier imports, and integrations. Many freight teams like its easy search, browser access, and industry connections such as QuickBooks and load boards, though some users want deeper reporting and miss certain smaller or older features.

Answer based on 16 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dispatch Management

4.2 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Billing & Invoicing

4.7 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Management

4.0 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Rate Management

3.9 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Accounting Integration

4.3 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Scheduling

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Broker PRO 22 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Manage payroll processing for different driver pay contracts

Transfer of data from one computer system to another

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services

Trucks that do not reach full load and can be shared

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Plan availability and assign specific time slots for tasks and resources

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Organize and track the physical movement of goods from one location to another

Track and manage transportation of large cargo that fills an entire trailer/truck

Get Advice

We can help you find the software with the features you need.

Features

4.4 (53)

4.4

Based on 53 reviews

## Pricing

Value for money

4.5 (49)

[View pricing plan details](https://www.capterra.com/p/106759/Broker-PRO/pricing/)

BrokerPro

$150.00

Other,Per Month

It includes:

-   ACH Payments
-   Document Manager
-   EDI
-   Infinity Posting Service
-   Load Detail System
-   Multi-Currency
-   PTL Consolidation
-   Quickbooks Integration
-   Rate Quote System
-   Saferwatch Integration
-   Webtrack

Value for money

4.5 (49)

4.5

Based on 49 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (56)

4.6

Based on 56 reviews

## User reviews

Overall rating

4.6

Based on 56 reviews

Filter by rating

5(38)

4(14)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

KA

Kris A.

President

Transportation/Trucking/Railroad

### "Ever Since the Owner Stepped away the company is going down hill!!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 22, 2025

I wouldnt deal with these poeple again. They charge you a setup fee for every integration even though they have the integration already setup and just have to turn it on. Just about every TMS out now does not cahrge you for those but BP tries to maximize their profits. THe system is old and outdated Legacy System and not even a good cloud system. They have alot of delays and issues with their systems and their support staff are slow to listen to their customers. Their support staff think they know how to run a brokerage when they have never actually doens so and will tell us how we need to do our jobs.

Pros

At first alot, but as time grew and everytime we had an issue their support staff would always start blaming other systems for issues when it was their own systems causing said issues. It got to the point that we were ahing to deal with support more than the carriers or customers.

Cons

Their support staffs arogant attitude and always blaming other systems for their owne failures. I can show you right now at least 40-50 issues within their TMS sytem that we have shown them on multiple occasions of siad issues and all BP Support says is "No on else is having this issue so its your computer, or systems causing the conflict." And they never go any further or doa nything other than close our tickets out.

Switched from

[AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)

Their systems were more for trucking dispatch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kevin d.

Broker

Transportation/Trucking/Railroad

### "Evergreen Trading - Broker Pro"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

March 3, 2025

5 out of 10 - Price is in the median of comparable software. Functionality falls into the median as well.

Pros

It was functional and had add-ons with the industry's top software

Cons

Onboarding is manual without add-ons. There are many full function TMS systems that can do what broker pro offers at a better rate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Gary T.

President

Logistics and Supply Chain

### "Broker Pro "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

We have had a positive experience with Broker Pro over the past 14 years, especially since transitioning to the online version. Our satisfaction with the product and support highlights the platform's reliability and robustness. It's clear that Broker Pro has not only met but exceeded our expectations, providing excellent solutions for both TLC and your customers. May our continued journey with Broker Pro be filled with success, seamless experiences, and continued satisfaction. Cheers to another 14 years of prosperous collaboration!

Pros

function, deployment, pricing, support, all superb.

Cons

had some initial issue with QB integrations but support team got those worked out.

Reasons for choosing Broker PRO

Value of offering v's competition. Broker Pro is clear winner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2023

Thanks for the kind words Gary! We appreciate your business and enjoy working with you and your team!!

BH

Brad H.

Owner / Manager

Logistics and Supply Chain

### "HOBI Logistics "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2023

I've used Broker Pro for years prior to starting off on my own. It's an easy set-up, great customer support. Since I started with them, I've had to call- once. And it was something that I clicked on, on accident.

Pros

I like the User friendly aspect. The option to integrate with Quick Books

Cons

Off the top of my head, can't think of one. I guess the thing I like least is that it's not free.

Reasons for choosing Broker PRO

Familiarity with using. And knowledge that the staff was good at what they did.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2023

Thanks for the positive review Brad, we enjoy working with you and your team. Thanks for your business!

SG

Sushant G.

Staff Accountant

Transportation/Trucking/Railroad

### "Best Broker Software ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 26, 2022

Pros

Very easy to use. Ideal software in the trucking and brokerage industry

Cons

Sometimes small features are missing but their team tries to work out the solution

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Maria D.

GM

Transportation/Trucking/Railroad

### "Broker Pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2022

Pros

Invoicing and looking at previous loads are a must. It's easy to use

Cons

I think the reports could be more detailed but overall, it does the job of what is needed for our company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2022

Thank you for taking the time to review BrokerPro Maria, we appreciate EMM Logistics' business and enjoy working with you!

PC

Peter C.

Sales

Wholesale

### "Pic Farms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2022

Pros

I can create BOLs very quickly which is useful

Cons

Setting up new customers is time consuming

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2022

Thank you for the positive review and Cicero Farms business Peter! We appreciate your suggestions.

PC

Parker C.

Accountant

Logistics and Supply Chain

### "BrokerPro: Assisting in Logistics"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2022

My overall experience has been very satisfactory. Along with the "Pros" mentioned above, the customer service has been top notch. All I need to do is send an email or make a one time call if needing more indebt information and I know the BP team will take care of it. So when there are those minor cons, I don't sweat it because I know it will be handled in a professional and timely manner.

Pros

As an accountant, I find BrokerPro to make everything from billing to invoicing seamless and streamlined in helping keep track of AR & AP. If I want to view a specific customer or carrier to view their history, invoices, bills, documents, etc. I just have to make a few clicks and it is presented in an easy to view format. I can even choose to export the data shown into a pdf or excel spreadsheet (Filtered & Raw).

Cons

Loads can take longer than expected to update after the records have been changed. There are times when functions do not work like exporting data to QuickBooks. BP can also be glitchy and slow when trying to navigate through the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2022

Thanks for your positive and honest review Parker, we appreciate it very much. Your comments and suggestions are always welcome!

GB

Gena B.

Manager

Transportation/Trucking/Railroad

### "Broker PRO #1 Rated TMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Broker PRO has played a great role in every aspect of Reliable Logistics Inc and how we now do business. Broker PRO has brought about great changes in how we run our daily operations. To this we are very grateful for our TMS support and everything it offers.

Pros

Reliable Logistics Inc uses Broker PRO daily for all aspects of our business. We love its functionality and user friendliness in every module we use. When searching for a new TMS a little over a year ago, Broker Pro went above and beyond our list of expectations delivering a product that was superior to our older TMS. The support we have with these guys far outweighs any in the business. They take pride in their product enough to answer the phone and assist to troubleshoot any issue at hand promoting great customer satisfaction. Here is a short list of functions we like about the software.Browser basedEasy search function3rd party integrations including QBO, Paya, and MyCarrierPacketsWidgetsLTL Support

Cons

There are no cons to using Broker PRO as your TMS.

Switched from

[LOADPlus](https://www.capterra.com/p/208721/LOADPlus/)

LOADPlus was very hard to get a hold of tech support. Once a ticket was submitted, it would be hours before our call was returned. TMS was not as user friendly or ease of field search, reporting, and not web based.

Alternatives considered

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

Reasons for choosing Broker PRO

ITS Dispatch did not meet what we were looking for in a TMS. ITS Dispatch didn't offer multiple customer billing. Also didn't offer a way for us to attach multiple documents to a load when billing (Carrier freight bills, rate confirmations, proof of delivery). For our multi fascinated business, ITS Dispatch couldn't meet our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 8, 2022

Thank you for the positive review Gina, we appreciate your comments and Reliable Logistics' business. It is a pleasure working with you and your team!

AK

Ashley K.

Director

Logistics and Supply Chain

### "A Smart Portal"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2022

You have a great support team and have always been there when we had glitches.

Pros

Easy integration with Quickbooks. Good layout for the Orders and BOLs

Cons

USD to CAD cost and profitability management.

Reasons for choosing Broker PRO

Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2022

Thank you Ashley, we appreciate your feedback, please let us know how we can continue to improve BrokePro to meet your needs!

[View all Reviews](https://www.capterra.com/p/106759/Broker-PRO/reviews/)

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