--- title: "Broker PRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Broker PRO Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more." source_url: "https://www.capterra.com/p/106759/Broker-PRO/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Broker PRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Broker PRO ## What is Broker PRO? BrokerPro is a transportation management system (TMS) software for shippers, freight brokers, and third-party logistics providers. The software offers tools for dispatching, financial management, carrier management, customer and carrier portals, load tracking, accounting integrations, carrier onboarding, and more. BrokerPro aims to help transportation businesses improve efficiency in workflows like posting loads, assigning carriers, sending load confirmations, invoicing, and monitoring freight. ## What is Broker PRO used for? [Freight](https://www.capterra.com/freight-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $150 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Broker PRO 4.6 (56) VS. [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting Price $150 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (56) Ease Of Use 3.4 (165) Value For Money 4.5 (49) Value For Money 3.8 (160) Customer Service 4.6 (56) Customer Service 3.8 (165) ## Broker PRO alternatives Highest Rated [Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/) [4.8 (165)](https://www.capterra.com/p/143442/Fresa-XPress/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143442/Fresa-XPress/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) [4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219013/TransVirtual/) [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (81)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) [View all alternatives](https://www.capterra.com/p/106759/Broker-PRO/alternatives/) ## FAQs about Broker PRO Overview ### Which roles and teams benefit most from Broker PRO? Broker PRO is most used by brokerage owners, presidents, and senior executives who oversee business performance, operations, and growth. Operations managers and logistics coordinators use it to manage freight workflows and daily execution, while sales teams, brokers, and account managers track customer activity and support shipment-related service. Answer based on 52 reviews Overview ### What company size and industries is Broker PRO built for? Broker PRO is for small non-asset-based freight brokers, 3PLs, and shippers, with 100% of reviewers from small businesses. It is most used in Transportation/Trucking/Railroad (70%) and Logistics and Supply Chain (26%), with some Food & Beverages users (2%). Its most common use case is freight management (39%). Answer based on 56 reviews Features and Usability ### What are the key features of Broker PRO? Broker PRO includes transportation management for load building, carrier assignment, dispatch management, shipment tracking, and BOL creation. Core carrier management and document management support customer and carrier records, while accounting integration with QuickBooks supports billing, invoicing, carrier payments, and AR/AP reporting. EDI and third-party integrations extend brokerage operations. Answer based on 23 reviews Pricing ### How much does it cost and what fees or limitations are included? Broker PRO starts at $150 per month, with customized pricing based on user count and selected features. Reviewers describe it as cost-effective and reasonably priced, though experiences vary: one cited setup fees for each integration, while another said third-party PCmiler integration costs were high. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Broker PRO offer? Broker PRO provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled topic-based learning, and documentation offers written reference material for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Broker PRO offer, and how do users rate the experience? Broker PRO offers chat support. Many users describe the support team as responsive, helpful, and quick to resolve issues, including during implementation and customization requests. Some users, however, report frustration with dismissed system concerns, closed tickets, and workarounds instead of fixes. Answer based on 18 reviews Features and Usability ### What features does Broker PRO offer for freight brokers? Broker PRO provides customizable transportation management tools for load planning, carrier search, dispatch, invoicing, reporting, and document management. Freight brokerage teams value its browser-based access, integrations, widgets, and carrier-import options. Some users want more detailed reports or particular legacy features, while others find the available modules cover daily operations well. Answer based on 16 reviews Features and Usability ### How well does Broker PRO support daily brokerage operations? Broker PRO supports daily freight brokerage work with load entry, carrier and customer records, dispatch, tracking, documents, billing, and invoicing in one system. Small and mid-sized brokerages often find the interface easy to learn and navigate. Some users raise concerns about system delays, integration fees, or support responsiveness during operational issues. Answer based on 14 reviews Features and Usability ### How easy is it to create bills of lading in Broker PRO? Broker PRO lets freight teams create bills of lading quickly as part of load building, dispatch, and order management workflows. Users value the clear order and BOL layout, remote access, and connections with accounting and industry tools. Some brokers encounter BOL formatting or creation limitations, but report workable alternatives for their processes. Answer based on 13 reviews ## Features AI summary Based on 954 Transportation Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**60%**) Broker PRO includes **Dispatch Management** and **Billing & Invoicing**, giving dispatch teams the tools to assign loads, manage operations, and handle customer billing in one system. However, it does not offer **Delivery Tracking**. Instead, it provides **GPS** (**53%**), which can help businesses monitor vehicle location and stay informed on movement in the field, helping teams improve visibility and manage day-to-day transportation work more efficiently. Dispatch Management 4.2 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers GPS 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Customer Management 4.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Rate Management 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Accounting Integration 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Broker PRO 22 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver Settlements: Manage payroll processing for different driver pay contracts - EDI: Transfer of data from one computer system to another - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck --- Get Advice We can help you find the software with the features you need. Features 4.4 (53) 4.4 Based on 53 reviews ## Pricing Value for money 4.5 (49) [View pricing plan details](https://www.capterra.com/p/106759/Broker-PRO/pricing/) BrokerPro $150.00 Other,Per Month It includes: - ACH Payments - Document Manager - EDI - Infinity Posting Service - Load Detail System - Multi-Currency - PTL Consolidation - Quickbooks Integration - Rate Quote System - Saferwatch Integration - Webtrack Value for money 4.5 (49) 4.5 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (56) 4.6 Based on 56 reviews ## User reviews Overall rating 4.6 Based on 56 reviews Filter by rating 5(38) 4(14) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent KA Kris A. President Transportation/Trucking/Railroad ### "Ever Since the Owner Stepped away the company is going down hill!!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 22, 2025 I wouldnt deal with these poeple again. They charge you a setup fee for every integration even though they have the integration already setup and just have to turn it on. Just about every TMS out now does not cahrge you for those but BP tries to maximize their profits. THe system is old and outdated Legacy System and not even a good cloud system. They have alot of delays and issues with their systems and their support staff are slow to listen to their customers. Their support staff think they know how to run a brokerage when they have never actually doens so and will tell us how we need to do our jobs. Pros At first alot, but as time grew and everytime we had an issue their support staff would always start blaming other systems for issues when it was their own systems causing said issues. It got to the point that we were ahing to deal with support more than the carriers or customers. Cons Their support staffs arogant attitude and always blaming other systems for their owne failures. I can show you right now at least 40-50 issues within their TMS sytem that we have shown them on multiple occasions of siad issues and all BP Support says is "No on else is having this issue so its your computer, or systems causing the conflict." And they never go any further or doa nything other than close our tickets out. Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Their systems were more for trucking dispatch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kevin D. Broker Transportation/Trucking/Railroad ### "Evergreen Trading - Broker Pro" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 March 3, 2025 5 out of 10 - Price is in the median of comparable software. Functionality falls into the median as well. Pros It was functional and had add-ons with the industry's top software Cons Onboarding is manual without add-ons. There are many full function TMS systems that can do what broker pro offers at a better rate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gary T. President Logistics and Supply Chain ### "Broker Pro " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 We have had a positive experience with Broker Pro over the past 14 years, especially since transitioning to the online version. Our satisfaction with the product and support highlights the platform's reliability and robustness. It's clear that Broker Pro has not only met but exceeded our expectations, providing excellent solutions for both TLC and your customers. May our continued journey with Broker Pro be filled with success, seamless experiences, and continued satisfaction. Cheers to another 14 years of prosperous collaboration! Pros function, deployment, pricing, support, all superb. Cons had some initial issue with QB integrations but support team got those worked out. Reasons for choosing Broker PRO Value of offering v's competition. Broker Pro is clear winner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2023 Thanks for the kind words Gary! We appreciate your business and enjoy working with you and your team!! BH Brad H. Owner / Manager Logistics and Supply Chain ### "HOBI Logistics " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2023 I've used Broker Pro for years prior to starting off on my own. It's an easy set-up, great customer support. Since I started with them, I've had to call- once. And it was something that I clicked on, on accident. Pros I like the User friendly aspect. The option to integrate with Quick Books Cons Off the top of my head, can't think of one. I guess the thing I like least is that it's not free. Reasons for choosing Broker PRO Familiarity with using. And knowledge that the staff was good at what they did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2023 Thanks for the positive review Brad, we enjoy working with you and your team. Thanks for your business! SG Sushant G. Staff Accountant Transportation/Trucking/Railroad ### "Best Broker Software ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2022 Pros Very easy to use. Ideal software in the trucking and brokerage industry Cons Sometimes small features are missing but their team tries to work out the solution Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Maria D. GM Transportation/Trucking/Railroad ### "Broker Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 Pros Invoicing and looking at previous loads are a must. It's easy to use Cons I think the reports could be more detailed but overall, it does the job of what is needed for our company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 21, 2022 Thank you for taking the time to review BrokerPro Maria, we appreciate EMM Logistics' business and enjoy working with you! PC Peter C. Sales Wholesale ### "Pic Farms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2022 Pros I can create BOLs very quickly which is useful Cons Setting up new customers is time consuming Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 14, 2022 Thank you for the positive review and Cicero Farms business Peter! We appreciate your suggestions. PC Parker C. Accountant Logistics and Supply Chain ### "BrokerPro: Assisting in Logistics" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 9, 2022 My overall experience has been very satisfactory. Along with the "Pros" mentioned above, the customer service has been top notch. All I need to do is send an email or make a one time call if needing more indebt information and I know the BP team will take care of it. So when there are those minor cons, I don't sweat it because I know it will be handled in a professional and timely manner. Pros As an accountant, I find BrokerPro to make everything from billing to invoicing seamless and streamlined in helping keep track of AR & AP. If I want to view a specific customer or carrier to view their history, invoices, bills, documents, etc. I just have to make a few clicks and it is presented in an easy to view format. I can even choose to export the data shown into a pdf or excel spreadsheet (Filtered & Raw). Cons Loads can take longer than expected to update after the records have been changed. There are times when functions do not work like exporting data to QuickBooks. BP can also be glitchy and slow when trying to navigate through the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 12, 2022 Thanks for your positive and honest review Parker, we appreciate it very much. Your comments and suggestions are always welcome! GB Gena B. Manager Transportation/Trucking/Railroad ### "Broker PRO #1 Rated TMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Broker PRO has played a great role in every aspect of Reliable Logistics Inc and how we now do business. Broker PRO has brought about great changes in how we run our daily operations. To this we are very grateful for our TMS support and everything it offers. Pros Reliable Logistics Inc uses Broker PRO daily for all aspects of our business. We love its functionality and user friendliness in every module we use. When searching for a new TMS a little over a year ago, Broker Pro went above and beyond our list of expectations delivering a product that was superior to our older TMS. The support we have with these guys far outweighs any in the business. They take pride in their product enough to answer the phone and assist to troubleshoot any issue at hand promoting great customer satisfaction. Here is a short list of functions we like about the software.Browser basedEasy search function3rd party integrations including QBO, Paya, and MyCarrierPacketsWidgetsLTL Support Cons There are no cons to using Broker PRO as your TMS. Switched from [LOADPlus](https://www.capterra.com/p/208721/LOADPlus/) LOADPlus was very hard to get a hold of tech support. Once a ticket was submitted, it would be hours before our call was returned. TMS was not as user friendly or ease of field search, reporting, and not web based. Alternatives considered [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Reasons for choosing Broker PRO ITS Dispatch did not meet what we were looking for in a TMS. ITS Dispatch didn't offer multiple customer billing. Also didn't offer a way for us to attach multiple documents to a load when billing (Carrier freight bills, rate confirmations, proof of delivery). For our multi fascinated business, ITS Dispatch couldn't meet our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 8, 2022 Thank you for the positive review Gina, we appreciate your comments and Reliable Logistics' business. It is a pleasure working with you and your team! AK Ashley K. Director Logistics and Supply Chain ### "A Smart Portal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 You have a great support team and have always been there when we had glitches. Pros Easy integration with Quickbooks. Good layout for the Orders and BOLs Cons USD to CAD cost and profitability management. Reasons for choosing Broker PRO Ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2022 Thank you Ashley, we appreciate your feedback, please let us know how we can continue to improve BrokePro to meet your needs! [View all Reviews](https://www.capterra.com/p/106759/Broker-PRO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fresa XPress vs Broker PRO](https://www.capterra.com/compare/106759-143442/Broker-PRO-vs-Fresa-XPress)