# Page 2 | Broker PRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Broker PRO the right Transportation Dispatch solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106759/Broker-PRO/reviews --- Broker PRO 4.6 (56) [View alternatives](https://www.capterra.com/p/106759/Broker-PRO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Page 2 - Reviews of Broker PRO ## Showing most helpful reviews Showing 26-50 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Melodee W. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Broker Pro" September 24, 2020 5.0 I have been with this software since 2004, I have a great relationship with the \[SENSITIVE CONTENT HIDDEN\] and if something needed add, \[SENSITIVE CONTENT HIDDEN\] was always willing to see how it could be updated. I have been approached to use other software companies, however I am more than satisfied with the way this fits my company. Hands down the best all the way around Pros It is very easy to use, works well in my business to track and bill loads, everything I need is at the click of a button, BrokerPRO also keeps up to date with the industry trends and needs for all of the clients Cons This software has every feature I need, love it Reason for choosing Broker PRO Easy to use, simple to understand, and can use on my desktop or my phone. Also works really well with my budget Review Source Response from Infinity Software Solutions September 25, 2020 Thanks for the kind review Melodee. We've enjoyed working with you and your team at Haulin All for over 16 years! BJ Bradley J. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Broker Pro" March 15, 2017 5.0 We at Centerline started our company back in 2004. We started using Broker Pro at this time and continue to us this product today. We have over 13,000 Carriers on file and 7,000 Customers. All this information can be found within seconds, listed by any field you choose- State, Equipment type, MC#, DOT # - anything. We import invoices from carriers to Quickbooks and Pay carriers from Quick books in one easy step. Yearly and Monthly totals by customer or carrier is a click away. I could go on forever and most likely haven't even touched on all the features we use. Even with all the records or 45,000 load alone, this program hasn't slowed down. Highly recommend this to anyone and the customer support is excellent. Pros Simple to use - yet provides any information you could possibly need. And when having multipal employee's - if a carrier is on the do not use list, everyone knows it and why. Integrates with Quickbooks making invoicing and record keeping simple as a click of a key. Cons Nothing. Review Source Response from Infinity Software Solutions March 15, 2017 Brad, Thanks for the kind comments. We have enjoyed working with you and your team at Centerline for 13 years and look forward to another 13! JB Joseph B. account manager Logistics and Supply Chain Used the software for: 1-2 years ### "Would refer to a friend " July 21, 2022 5.0 managing my business would be next to impossible with out this service Pros this mkaes my day 100% easier when it is up and working and running smooth Cons The updates that sometimes seem to have a lot of bugs to work out but once they are worked out it is smooth sailing Review Source Response from Infinity Software Solutions July 22, 2022 Joseph, Thanks' for your review and input. We pursue excellence and do not settle for mediocracy. Thanks for being a great client! VR VALERIE R. LOGISTICS SPECIALIST Logistics and Supply Chain Used the software for: 2+ years ### "AUTOMATIC SAVE" February 1, 2019 3.0 I WAS ACCUSTOMED TO V2BROKER THAT GAVE ME A BETTER UNDERSTANDING OF MY OVERALL TOTALS ON ONE WINDOW SIMULTANEOUSLY BETTER ALLOWING ME TO PLAN THE REMAINDER OF MY QUARTER, ETC. I DON'T NOT LIKE THIS SYSTEM. I AM LIKING THE UPDATES AND THE COMMUNICATION OVERFLOW TO REMIND OF THE LATEST UPDATES AND EXPLAIN. Pros EASY TO MANEUVER THROUGH VIABLE OPTIONS FOR ORGANIZATION OF TENDERS COLOR CODING INFORMATION PER TABS ON LOAD LIST IS HELPFUL CHECK CALLS OPTION UPDATE IS GREAT Cons AN AUTOMATIC SAVE OPTION WOULD BE GOOD. THERE ARE TIMES THE HARDWARE HAS A MALFUNCTION AND THE COMPUTER SHUTS DOWN LOSING INFORMATION THAT WAS BEING WORKED ON. I FEEL MORE OF A LANDSCAPE VIEW OF THE TENDER AS A WHOLE RATHER THAN THE TABS. AT LEAST FOR NUMBER PURPOSES. POSSIBLY A PRINT OUT OF ALL THE INFORMATION PER TAB. IT IS A LITTLE DIFFICULT TO EXPLAIN BUT FEEL FREE TO CALL ME FOR EXPLANATION. Review Source Response from Infinity Software Solutions February 26, 2019 Thanks for your feedback Valerie. PD Paul D. Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great Brokering Software" January 20, 2022 5.0 The BrokerPro team have been great. They have done customisations specifically for me and the support teams is very responsive and quick to reolve r explain how to use the software correclt Pros This is user friendly software which gives grea reporting and excellent integration with Quickbooks and Hubtran Cons I do not have anything negative to sy about this software Review Source Response from Infinity Software Solutions January 21, 2022 Paul, Thanks for the positive review. Glad to partner with you and your organization and seeing your success in South Africa and the UK. Joe Mc. AK Ashley K. Director Logistics and Supply Chain Used the software for: 1-2 years ### "A Smart Portal" December 6, 2022 4.0 You have a great support team and have always been there when we had glitches. Pros Easy integration with Quickbooks. Good layout for the Orders and BOLs Cons USD to CAD cost and profitability management. Reason for choosing Broker PRO Ease of use Review Source Response from Infinity Software Solutions December 7, 2022 Thank you Ashley, we appreciate your feedback, please let us know how we can continue to improve BrokePro to meet your needs! MD Maria D. GM Transportation/Trucking/Railroad Used the software for: 2+ years ### "Broker Pro" December 20, 2022 5.0 Pros Invoicing and looking at previous loads are a must. It's easy to use Cons I think the reports could be more detailed but overall, it does the job of what is needed for our company Review Source Response from Infinity Software Solutions December 21, 2022 Thank you for taking the time to review BrokerPro Maria, we appreciate EMM Logistics' business and enjoy working with you! SG Sushant G. Staff Accountant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Best Broker Software ever" December 26, 2022 5.0 Pros Very easy to use. Ideal software in the trucking and brokerage industry Cons Sometimes small features are missing but their team tries to work out the solution Review Source MR Mike R. Operations Manager Food & Beverages Used the software for: 6-12 months ### "Broker Pro- Easy to use and train new employees" April 6, 2021 5.0 We decided to make the change in May 2020 during the height of Covid and our business exploding. Our business had doubled in the two months leading up to the switch. Our customers and carriers were transferred in seconds. The customer service group from their corporate office is always there to help with any questions we may have. Pros Ease of Use, Excellent features for adding customers and carriers. Customer Service group guided us before and during implementation. New hires can adapt to system in days. Cons Nothing- This system is robust. Small glitches were fixed right away. Review Source Response from Infinity Software Solutions April 9, 2021 Thank you for your review Mike. We enjoy working with you and your team at Global Foods. JM Jennifer M. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "BrokerPro User" September 23, 2020 5.0 We have used Infinity Software products for 13 years now. The transition to BrokerPro and the functions it provides meets and exceeds our expectations. Pros The quick and easy ability to create and complete a load from start to finish. Cons The integration with Quickbooks or the knowledge of how to do more with Quickbooks. We need more communication when new products or abilities are available. Review Source Response from Infinity Software Solutions September 25, 2020 Thank you for your review and feedback Jennifer. We will improve our communication efforts. JP Jon P. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Supports a Small Shop " November 3, 2021 5.0 We love it. It is cost-effective and allows us to operate 5-8 loads a week with basically no effort. Pros We are a small two-person operation and BrokerPro allows easy access anywhere at any time. It is very user-friendly and has decreased our time spent working every week down to 2 hours a week. We do everything from load building, paperwork collection, invoicing, and carrier payment with so few manual inputs. Cons They have a variety of options to help customize your experience but it would be great if we could hide the options that we don't use to decrease the visual confusion. Review Source Response from Infinity Software Solutions December 20, 2021 Thanks for the review Jon, we appreciate the positive comments as well as suggestions. Have a blessed 2022! Joe Mc. KM Krista M. Vice President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Want a Successful Brokerage? Get the best Software on the Market!!" August 10, 2016 5.0 Broker Pro is what I depend on to enter and keep up with every truckload or less than truckload shipment I handle. Once your information is entered you have the option to save and never have to re-enter. Whether it is an entire load, carrier, shipper, or receiver it is stored for future use. Pros The ability to copy and store all info. Being able to look at your numbers in the accounting function at any time. And, one of my absolute favorite functions is the ability to go straight to the 'Safer System' while in the software to verify a carrier. Cons I have no complaints. It has served my company well. Review Source SS SANDRA S. SAFETY Transportation/Trucking/Railroad Used the software for: 2+ years ### "SYSTEM IS AWESOME" September 23, 2020 5.0 Pros the system is very easy to use, use it daily. Cons the only thing I dislike is that when your looking for a load and you pause on the search it just searches itself without me finishing typing. Review Source Response from Infinity Software Solutions September 25, 2020 Sandra, Thank you for the positive review! we recently re-worked that section and you should see a big improvement in the search results. Let us know if you have any other suggestions. RH Ray H. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Brokering Tool " September 23, 2020 5.0 Fantastic Pros It is simple to use and the support is great to work with. They actually listen and are willing to make changes for you. Cons Im not sure that there is anything that I dont like about BrokerPro. Reason for choosing Broker PRO They were the best option. Review Source Response from Infinity Software Solutions September 25, 2020 Thanks for your review Ray, we enjoy working with you and your team at Workhorse Freight! TW Tammy W. Broker Transportation/Trucking/Railroad Used the software for: 1-2 years ### "BrokerPro review" January 29, 2019 4.0 Pros The thing that I like the most about the program is it's ease of use. VERY user friendly! Cons It seems that some of the bugs have not been worked out. The places where you enter a phone number for a carrier or customer does not work properly, and hasn't for some time. When you try to put the phone number in, it jumps out to the end of the form. You have to manually put the cursor in the right place, again, after that, so that you can properly enter the number. Review Source Response from Infinity Software Solutions January 30, 2019 Thanks for your review Tammy. I will pass this along and see that it gets addressed. MM Matthew M. President/Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Mazi Logistics Review on BrokerPro" September 24, 2020 5.0 Love using Broker Pro! Pros This TMS system is very easy to use. Very user friendly. To the point. It's basically a fill in the blanks. Cons I think there should be more options when you plug in more pallets, etc and classes for notes to put on the BOL. Reason for choosing Broker PRO Recommended by Brooks Brokerage School Review Source Response from Infinity Software Solutions September 25, 2020 Mathew, Thank you for the positive review and suggestions. SE Steve E. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "We have been a long time customer of ISS" August 11, 2016 5.0 We have been with them from our start up, as we have grown and added people ISS has provided the customer service we have come to expect to get our people up and running. Pros Very easy to bring someone on board and introduce them to the brokerage program. Easy to move through the different screens, from adding a new carrier or customer to load details. Review Source TL Theodore L. Director of Procurement Transportation/Trucking/Railroad Used the software for: 6-12 months ### "BP Review" September 23, 2020 4.0 Very well liked within company Pros Customer Service and ability to customize Cons Slow. Sometimes freezes and locks out. Would be much better if that fixed Switched from [Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/) Old one was horrible Review Source Response from Infinity Software Solutions September 25, 2020 TJ, Thanks for your review and feedback. MS Marcus S. Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Outstanding TMS platform and customer service!" June 12, 2017 5.0 The software's features expand with your business growth! No Cons - The company has been very responsive to any of our inquiries about the software. They often use customer feedback to enhance the TMS features. Pros Favorite feature is the Import Carrier function. The BrokerPro software integrates with Saferwatch risk management, which allows users to import Carrier profiles directly into BrokerPro. This feature saves data entry time for all New Carriers. Review Source JT Jay T. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good Stuff" August 19, 2016 5.0 We have been a BrokerPlus user for MANY years! Thankfully it is pretty flawless and meets all of our needs! Pros Ease of use and the ability to interface with Quickbooks & posting sites is a huge help for us Review Source NM Nicholas M. president Logistics and Supply Chain Used the software for: 1-2 years ### "Good software for freight brokers of mid size " September 23, 2020 5.0 Pros I move 30 loads a day and this software made it easy Cons when it crashes for too many people using it Review Source Response from Infinity Software Solutions September 25, 2020 Nicholas, Thanks for your review and feedback. EL Eric L. Operations manager Logistics and Supply Chain Used the software for: 1-2 years ### "Broker Pro Review" January 22, 2019 4.0 We are solving locating a truck by region or state. Pros The ability to locate a past load and details on shipment. Cons The non ability to add carrier to load by MC# vs name of carrier. Review Source Response from Infinity Software Solutions January 23, 2019 Thanks Eric, I have passed on your recommendation to our P.M. WL William L. President Used the software for: Less than 6 months ### "Easy to use" March 7, 2018 4.0 Pros Started out with this software at a previous company, it is very easy to use and has a lot of features. Although I do not currently use the software, It was quick to learn and a user friendly platform. Very efficient to just click and go to the section you need. Cons Nothing really negative to say, I only used the software for a short period of time, but during my usage I did not have any negative situations at all. Review Source Response from Infinity Software Solutions March 8, 2018 Thanks for your review William. Would love to work with you and your team again one day in the future. RB Roy B. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Definitely worth it." January 22, 2019 5.0 Pros Very easy to use. All the information you would need at your fingertips. Review Source Beau W. Used the software for: ### "Great Broker Platform" December 8, 2016 4.0 We use the system for managing agent offices within our company. It works well to setup multiple users and keep reporting in one place. Review Source Similar Products Featured