Average Ratings

18 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Voyager HOA

Yardi Voyager Condo, Co-op, and HOA management is a feature-rich and browser-based software system, with all the tools you need to efficiently manage condominiums, co-ops, and homeowner associations. Powerful, fully integrated, and intuitive in its design, Yardi Voyager Condo, Co-op, and HOA is the premier condo, co-op, and HOA management system in the industry.


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Voyager HOA Features

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Voyager HOA Reviews Recently Reviewed!

LOVE my companies yardi

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our yardi is soooooo easy to use and train on. If you want to find someone there is a button for that. Reports are emailed to us weekly/daily.

Cons: It can sometimes take a while for reports to be emailed or uploaded. Ours is a little too customized to use with Iloveleasing but we work around it.

Yardi Voyager

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is the best property management products that we have used so far. perfect for managing client database, and saves on paper as well.

Pros: Once you learn the functionalities, it's easy to use. Highly recommend for an accurate setup. I love the dashboard. Very user-friendly.

Cons: Not all the company uses the same features. You can pick and choose the certain functions. The low-end version doesn't have many facilities.

Not Suited For Our Program, but Didn't Know It Until We Paid.

Oct 10, 2017
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: The customer service is very friendly, but the system itself is just not user-friendly.

Pros: There is a lot of option for functionality, however, if it doesn't get setup correctly, one cannot use said functions easily. Then, has to spend extra time/credits with Yardi to correct the setup.

Cons: There cannot be separate forms for separate properties, which made our program view 10x too much information/form boxes than we needed to. So, there ended up being several empty boxes we just didn't fill in.

Vendor Response

by Yardi Systems on October 19, 2017

Dear Carli, I apologize for the functionality experience that you have described. Delivering excellent products and services has been Yardi┬┐s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience.

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Strong functional platform to handle all day to day property needs

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to add in 3rd party features quickly. Maintenance is extremely strong through this software for tracking technicians, products and expense per unit.

Cons: having to generate crystal reports for leasing prospecting is slow in comparison to onesite nor as functional in my opinion.

Overall: quick and easy use, easy to train new employees and help track our expenses

The platform is easy to use.

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can export excel files with Yardi. I also like that there is a quick menu setup for new users of the software. Once you use it a few times, it's pretty straight forward and easy to navigate.

Cons: There is no way to import excel files. I also dislike that each item clicks on opens it's own window. There should be a setting that overrides that.

Overall: This is a great tool for property management companies and accounts payables in the real estate field. I highly recommend it.

I used Yardi for SFH property mgmt, maintenance, accounting, etc. It was wonderful!

Sep 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The dashboard could be personalized per role and made finding things much easier and quicker. The amount of information to be accessed and the reports made daily tasks that much easier.

Cons: Sometimes the links didn't necessarily make sense in regards to what you were actually looking for and the path to find information was a bit convoluted.

Overall: Platform large enough to hold all of the necessary information which could then be formatted to fit our needs.

Yardi is the #1 Preferred Property Management software

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use ! Is the number one top choice for Multi- family residential properties . No others compare with this easy to use intuitive software .Value for the money is not comparable .It is so simple to use . All your property management needs are taken care of at the tips of your fingers.

I have worked with system for over 4 years

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the functionality of the product. The conferences are very nice to learn about new products and changes in the system.

Cons: Integration with other systems can be a huge issue many times. The system should be more web-based for a more user friendly interface.

We use Yardi for everything property management related.

Jul 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can do EVERYTHING in Yardi. It handles all aspects of property management, from the site to the accounting department.

Cons: It is not super intuitive. Yardi definitely requires a lot of training to really achieve a solid comfort level, let alone mastery.

Yardi= Common Sense

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, super basic program that takes care of all your needs. I love dash board. Anyone with basic common sense could work this program. Integrates nicely with other software's such as resident check and bluemoon.

Cons: I've used this software with different management companies and you can pick and choose which functions you want, nothing really negative on Yardi itself but not all companies use the same functions and not being able to use all of them can make the software a little more tricky at times.

We use Yardi in our Property Mgmt and Development Cos. It has various functions and is easy to use.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Many options available for use. We do financial management, residential management, construction management and can flow from one to another when needed.

Cons: At times, there are certain processes that do not react the same way in the different areas...for example, if in construction mgmt the screen doesn't automatically go places that it might in financial mgmt.

Overall: Ease of use. Variety of functions

Great tracking system, very easy to use!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I enjoyed working with Yardi while in property management. It is a very easy to use program with great features. Being user friendly also makes it very easy to learn and train others on.

Great Client database software

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I used this software to manage a large database of clients. I received a day of training and that was more than sufficient to get the hang of Voyager. For our purposes, I was easily able to search clients by first or last name, last 4 of ssn, or even the street they lived on. Was able to upload documents directly into the system and attach them to client profiles, which cut back on our paper usage and kept us from having to add more filing cabinets.

Pros: -Efficient -Easy to learn, easy to use -Reliable

Cons: Interface can get clogged up with open windows. Sometimes when you click to open a link the page will open in the background and you will not notice. Not a big deal maybe just something to work on for the next software update.

Recommendations to other buyers: If you need help managing your client database and would like to save money on paper and office space storing files than this is the perfect software for you. I have been nothing but happy with it.

I love YARDI I have used it at many different properties & Jobs!

Aug 15, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its very user friendly even on different versions its usually pretty easy to use.

Cons: Sometime some restrictions on access to reports or features.

Recommendations to other buyers: TRY AND YOULL LOVE IT, I DO!!!! If you know someone that is using it at their job check it out!

Love Yardi!!!

Aug 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, easy to navigate, easy to move from resident to resident and also to find vendor information.

Cons: I wish there were more reports available to everyone and not just to certain companies, etc.

Recommendations to other buyers: This is the best property management software I have used in my 20 years in the business.

Yardi Voyager

Aug 12, 2016
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Covers every aspect of property management and ties all departments together makes it easier to communicate with all departments and tenants and be hands on the job 24/7. most software i researched had one or two options missing but its seems like the staff at Yardi did a great job and covered every possible scenario .

Cons: Not 100% user friendly but easy to get used too, all in all great product

Recommendations to other buyers: Saves the hustle of working with different software's

Exploring Options

Aug 05, 2016
3/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
1.5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: YARDI has been my go-to property management software at more than twenty different communities. The ability of this software to be manipulated to provide the management data and style to apply to so many various asset types, and or management styles is pretty amazing. The years of improvements through providing leading edge management software has honed this offering to include the ability to manage every aspect of your asset management needs.

Cons: The bottom line costs associated with licensing and usage are a consideration. For smaller users, the costs to set up menus, tabs, and reports are greater because they cannot be absorbed in as many budgets to achieve the customization you may need, within the included hours of service. These are some reasons smaller users are choosing other management softwares. It would seem such a stable industry leader would have simplified and made more inclusive, all the basics needed for smaller users.

Recommendations to other buyers: Have prepared questions for specific demonstration by the software sales department of target areas that are important to you such as vendor management, what the process looks like from traffic through move out and the various ease of use options included. It is very important to understand the service options for continued training and support options to clearly ensure the software offers all you are seeking for your monthly and annual investment management.

Not for smaller HOA's (under 50 units)

Apr 20, 2016
2/5
Overall
2.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Not for smaller HOA's - may be best for large associations, or a number of associations in a Manager's portfolio.

Cons: Does not provide sufficient Project Management tools. The version we would need is too expensive. The low-end version doesn't have basic features we need to track maintenance requests, projects, access documents, utilize email to send Board notifications.

Recommendations to other buyers: Compare to Buildium, AssociationVoice and others that either offer website based or iCloud based services with portal access.