---
title: "TelPay for Business Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TelPay for Business Software - reviews, pricing plans, popular comparisons to other Accounts Payable products and more."
source_url: "https://www.capterra.com/p/106811/TelPay-for-Business/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 TelPay for Business Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TelPay for Business

## What is TelPay for Business?

Since 1985, Canadian companies have trusted Telpay to deliver payment solutions through leading technology - first by phone, then software, and now through the cloud. Manage all your payments from one secure cloud-based platform Our Telpay secure payment platform helps accountants, bookkeepers, and business owners move money.

## What is TelPay for Business used for?

[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$17

Per Feature, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TelPay for Business?[Manage this product listing](https://www.g2.com/products/telpay-for-business/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TelPay for Business

4.3 (11)

VS.

[4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

CA$17

Per Feature, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (11)

Ease Of Use

4.4 (7,789)

Value For Money

4.8 (8)

Value For Money

4.2 (6,697)

Customer Service

4.6 (9)

Customer Service

4.0 (6,400)

## TelPay for Business alternatives

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (337)](https://www.capterra.com/p/131733/PayStand/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

[View all alternatives](https://www.capterra.com/p/106811/TelPay-for-Business/alternatives/)

## FAQs about TelPay for Business

Overview

### Which roles and teams benefit most from TelPay for Business?

TelPay for Business benefits accounts payable and receivable staff, accountants, and credit managers who manage invoices, payment schedules, receivables, and reconciliation. Finance directors and operations administrators use it to oversee cash flow and payment controls, while owners, partners, presidents, and account managers monitor business disbursements and client payment activity.

Answer based on 10 reviews

Overview

### What company size and specific industries is TelPay for Business built for?

TelPay for Business is designed for businesses of all sizes, including small, mid-sized, and larger companies. It is also suited to accounting and bookkeeping firms, as well as business owners who need support with accounts payable, accounts receivable, supplier payments, and fund transfers.

Features and Usability

### What are the key features of TelPay for Business?

TelPay for Business offers ACH payment processing, electronic funds transfer, and online payments for sending and receiving funds. It also includes invoice processing, payment reconciliation, recurring payments, approval process control, audit trail, and real-time reporting, along with accounting integration, data import/export, and supplier and vendor management.

Getting Started and Support

### What training and onboarding options does TelPay for Business offer?

TelPay for Business provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for setup and product use.

Getting Started and Support

### What customer support options does TelPay for Business offer?

TelPay for Business provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Without reviewer feedback, support quality cannot be assessed here, so the main takeaway is that help is available through multiple direct and self-service channels for users who need product guidance or issue resolution.

## Features

AI summary

Based on 4,930 Accounts Payable reviews

Capterra reviewers highlight these as the features buyers value most when choosing accounts payable software:

-   **Accounting** (**62%** of reviewers rated this feature as critical)
-   **Invoice Processing** (**55%**)
-   **General Ledger** (**55%**)

TelPay for Business includes **Accounting** and **Invoice Processing**, which gives finance teams the tools to manage payment records accurately and handle incoming invoices more efficiently. However, it does not include **General Ledger**. Its support for **Accounting** and **Invoice Processing** helps businesses maintain financial visibility, reduce manual work in payables tasks, and process vendor payments with greater consistency.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Data Import/Export

Import and export data to and from software applications

Electronic Funds Transfer

Transfer money electronically between two bank accounts

TelPay for Business 14 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Data Import/Export: Import and export data to and from software applications
- Electronic Funds Transfer: Transfer money electronically between two bank accounts
- Electronic Payments: Electronically collect payments for goods or services
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Online Payments: Accept and process online payment transactions
- Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Supplier Management: Manage all supplier data and operations
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

---

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Features

4.1 (11)

4.1

Based on 11 reviews

## Pricing

Value for money

4.8 (8)

Basic

CA$17.00

Per Feature,Per Month

Value for money

4.8 (8)

4.8

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (9)

4.6

Based on 9 reviews

## User reviews

Overall rating

4.3

Based on 11 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(6)

4(2)

3(3)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

CM

Christopher M.

Credit Manager

Used the software for: 1-3 years

### "Has been easy to use and works well!"

3.0

December 23, 2018

Pros

A few of our customers have asked to use Telpay in our Canadian market for sending payments and its worked well.

Cons

We don't use it for the majority of our customers so when a payment comes in it is a manual process as opposed to the automatic postings with most of our clients.

Virginia M.

AP and AR Administrator

Used the software for: 1-3 years

### "TelPay is easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 2, 2023

Pros

The reports were easy to review for accuracy and the payments were made in a timely manner

Cons

Recalling a payment was difficult and took a lot of time to straighten out

Michael H.

Director of Finance

Used the software for: 3-5 years

### "Great for payments going into the USA!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 15, 2020

Overall it has been a good experience with Telpay. Their customer service is great and you know that they will get back to you via email within the same day if there is an issue. Right now during COVID its difficult to get someone on the phone when you call, however they are very good at calling back!

Pros

This software is very simple to use and is very inexpensive. You enter the data, meet the deadlines for payment release and it handles the rest. We had been using this for both CAD and USD payments, for many years until we switched to a cloud based accounting system and now only use this for USD payments. The price for USD payments is extremely competitive and I have not been able to find a better pricing structure.

Cons

Features that I would like to see improved is to make this a cloud based technology rather than desktop software. It would also be great if improvements to coding could be made to increase the ease of sync between the new accounting software in the market today that are all cloud based. It still remains to be a fairly manual process to release payments, however since the pricing remains so good, that outweighs the manual process for the few USD payments that we release.

AM

Account Manager

Account Manager

Used the software for: 3-5 years

### "TelPay - First Choice for Electronic Payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2018

Pros

Telpay has been around forever and definitely knows their space. The primary concern with any electronic payment service is security. Rest assured, we've found Telpay to be the most organized and secure Canadian electronic payment service around. Their tech support and customer service is also quick to respond and eager to help whenever necessary.

Cons

Telpay's interface is a little outdated as compared to its competition and could use an overhaul. That being said, it works perfectly well and sometimes that's all you really need!

Kris W.

Operations Manager

Used the software for: 3-5 years

### "Makes payroll easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2019

We were doing manual cheques for the longest time, then once our staff grew to 20 knew we had to come up with a new way -

Pros

It's a very basic process, nice and simple - upload the file, verify a few things, then submit. It allows you to delete if you need to, should you find there is an error. If there is a minor difference in the amount you've submitted, vs the amount you have on the account they send you validation that there is a credit balance for future.

Cons

Once you've submitted a file, you can't make changes to it. While this understandable, would be nice to be able to make a minor change to an account number.

David B.

Owner

Used the software for: 3-5 years

### "A good stable system with fantastic support"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 10, 2019

Excellent support and a good stable environment, other than the server issue.

Pros

The customer support is amazing. They are always available, and quick to help. The support team is second to non. Telpay for Business allows small businesses to provide electronic payment services at a reasonable price.

Cons

The setup process is a bit of a chore. Also, we've experienced some issues when running the Telpay software in a server environment. We finally went back to running this on only one PC, rather then trying to make the server application play nicely.

OA

Office Administrator

Office Administrator

Used the software for: 3-5 years

### "My opinion of Telpay"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2019

Excellent experience and excellent customer help.

Pros

Very user friendly, we need the option for remote approval from authorized signing officers, and they offered this feature. This software worked very well for our needs and with the Credit Union we do business with.

Cons

It does require some planning when you used the payroll module and you have to take into account transmission times being disrupted by paid holidays.

PR

President

President

Used the software for: 3-5 years

### "Easy to use and setup."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 15, 2020

Pros

Very fast for processing. Software is easy to navigate and Customer Service is amazing.

Cons

I would like to see an online version with mobile capabilities for on-the-go type of business.

SA

Senior Accountant

Senior Accountant

Used the software for: Less than 1 year

### "TelPay Review - Santevia Water Systems Inc."

4.0

December 22, 2020

Pros

The ability to process payments directly to vendors without requiring a cheque. Reduces time spent writing a cheque and mailing it.

Cons

The layout is very outdated. Unable to upload invoice documents. Must manually type out the date, invoice, and payment amount. Would be nice if it could integrate with an accounting software such as Quickbooks Online. Automation is key!

RE

Reviewer

### "TelPay review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.5

2.5

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 14, 2015

TelPay review

Pros

Ability to institute payments, no extra software or password required for approving personnel

Cons

Time lag between approval and ultimate payment of the money into accounts.

[View all Reviews](https://www.capterra.com/p/106811/TelPay-for-Business/reviews/)

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