--- title: "PurelyHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PurelyHR the right Human Resources solution for you? Explore 440 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/106836/PurelyHR-Time-Off/reviews/" page_type: "reviews" language: "en" --- PurelyHR 4.5 (440) [View alternatives](https://www.capterra.com/p/106836/PurelyHR-Time-Off/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of PurelyHR Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews AH Angela H Director of OperationsEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It has everything you could need for your small business including the ability to customize holidays based on workers locations which as an organization with employees in multiple provinces is important.“ December 3, 2025 VA Velour A Manager of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It is slightly frustrating that vacation days left are not explicitly shared with staff members, this also impacts that accrual reporting that we do as it does require math on our part.“ December 3, 2025 ND Nathan D VP of OperationsTranslation and Localization, 51 - 200 employeesUsed the software for: More than 2 years. “What stands out most is the shared leave calendar, which gives the entire team instant visibility into who is away, making project planning much smoother.“ December 19, 2025 JS Jennifer S Program DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I cannot and do not want to remember what it was like keeping track of all our payroll & leave time information prior to having this system.“ December 8, 2025 ES Erin S HR ManagerLegal Services, 51 - 200 employeesUsed the software for: More than 2 years. “I like the reminders it gives me for birthdays & anniversaries, along with the ability to push out onboarding checklists.“ December 5, 2025 IC Ivanna C Chief Financial OfficerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Reports cannot be downloaded to .csv or .xlsx which is needed. If you add that, I'll give it 5 stars.“ January 22, 2026 CZ Chris Z Office ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is user-friendly and helps simplify core HR functions like time-off tracking, performance reviews, and employee data management.“ December 20, 2024 VA Velour A Manager of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It is frustrating the PurelyHR does not explicitly tell staff members how many vacation days or sick days they have left.“ December 3, 2025 ## Showing most helpful reviews Showing 1-25 of 440 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie S. VP of Operations Staffing and Recruiting Used the software for: 2+ years ### "Highly recommend!" December 20, 2024 5.0 Whenever I'm not sure how to do something, there's a great library of tutorial videos. A couple of times I needed help and their customer support was great! They answered me quickly and gave me what I needed. My employees like the modern look and it's very easy to navigate, and our management team likes the reporting capabilities. Pros The ease of use, my employees love it and so do I. Cons I can't think of anything that I don't like about it. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing PurelyHR I just liked it better! The ease of use. Review Source NH Nichole H. Director of Human Resources Education Management Used the software for: 2+ years ### "Excellent product for small non-profit!" December 3, 2025 5.0 We appreciate how user friendly the modules are. We love the product and the staff are very helpful when we have questions! Pros All of my supervisors love the ease of employee attendance tracking and the time clock. Leave is easy for users to submit and supervisors to approve. The time clock works perfectly! The price point is good as well for our small non-profit. Cons I can’t say that there’s anything that I would change. Of course, things can always be cheaper but this product is very reasonable compared to other solutions. Alternatives considered [PayCore Smart Routing](https://www.capterra.com/p/191999/PayCore-io/) Reason for choosing PurelyHR The product was cheaper and didn’t over complicate things for the end user. Review Source SS Stephenie S. Bookkeeper and Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "More webinars and a module manual" December 4, 2025 3.0 Overall, if I knew of a resource I could reference anytime I need to for instructions, it would be so helpful. I appreciate the ability to schedule a call, but sometimes I need to generate information quickly and don't have the time to wait for a call. I wish there were more webinars on specific topics, rather than fewer that are so packed with information it's tough to follow. Pros I like that there is a variety of reports to access. I also like how easy it is for staff to use the time clock module. Cons There is a learning curve since there is no hard copy to reference for instructions. I also don't like that the modules don't communicate with one another. I have to pull reports out to Excel and manipulate the data there. It can be time-consuming. Review Source Response from Sherweb December 12, 2025 Thank you, Stephenie, for your feedback. We are pleased to hear that you find the reporting options and time clock module useful. We understand your concerns regarding training resources and module integration, and we truly appreciate your suggestions. Your input is invaluable in helping us improve PurelyHR for all users. KS Kim S. MDU Office Administrator Telecommunications Used the software for: 1-2 years ### "User Friendly, Customizable w/Great Reporting Features" December 8, 2025 5.0 Overall PurelyHR meets our needs perfectly and exceeded our expectations when the team began using the Time Off module. It beats tracking time off on an Excel spreadsheet, and the reporting is excellent. Pros User friendly, highly customizable, easy tracking and approval, great reports, easy onboarding backed by a supportive and communicative staff. Cons Initially setting up our time off balances was a little confusing, but customer care was always just a phone call or email away. Alternatives considered [Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/) Reason for choosing PurelyHR More robust system with reporting, and excellent customer support. Review Source Response from Sherweb December 12, 2025 Thank you, Kim! We’re glad PurelyHR meets your needs and makes tracking time off easier than spreadsheets. Our support team is always here to help whenever needed. MG Matt G. Deputy Director Non-Profit Organization Management Used the software for: 2+ years ### "Solid HRIS System" December 9, 2025 4.0 Overall it's been positive. We've been using them for about 3 years now and it's a very easy, simple system that works well for a small company. Pros Easy to use, easy to make adjustments to PTO and timesheets, overall staff have found it to be quite intuitive and user friendly as well. Cons For the most part, the system is very intuitive. With that said, when I run into things that are difficult, while I've been able to get through to support, it sometimes takes a little bit of time to get the problem resolved. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing PurelyHR Ease of use, functionality, simplicity, and price Switched from [Centreli](https://www.capterra.com/p/156397/Centreli/) System was too complicated/difficult to track employee time and benefits Review Source Response from Sherweb December 12, 2025 Thank you, Matt! We’re glad PurelyHR has been a simple and effective solution for your team over the years. We appreciate your feedback on support response times and will continue to work on improving this experience. JH Jodi H. VP of Operations Retail Used the software for: 2+ years ### "PurelyHR has been a trusted HR tool for over 10 years" December 5, 2025 5.0 A very intuitive HR tool that we have used for attendance for the past 10 years. It has many robust features and reporting. Pros PurelyHR is extremely easy to set up and use. The support team is incredibly helpful and responsive to any questions. Cons I have not really had a negative experience with any of its functionality. I can always count on its accuracy. Alternatives considered [Yet Another Mail Merge](https://www.capterra.com/p/168100/Yet-Another-Mail-Merge/) Reason for choosing PurelyHR I don't remember as it was over 10 years ago. Review Source Response from Sherweb December 12, 2025 Thank you, Jodi, for your great feedback and for trusting PurelyHR for over 10 years! We’re thrilled to hear you find the platform intuitive and reliable, and that our support team has been helpful. We truly appreciate your continued partnership. TK Tina K. HR Manager Information Technology and Services Used the software for: 2+ years ### "A Reliable and User-Friendly HR Tool" December 3, 2025 4.0 Very easy to use and setup isn't too difficult. Help Desk Support is also very accessible and friendly. Pros Clean, simple interface and easy for both Administrators and Employees to use. I also like that you can add or remove modules to suit your business needs. Cons It's currently only available in web form; an app would be much more effective and would render better for mobile users. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing PurelyHR Nicer interface, ease of use, the demo was great! Review Source AW Alexis W. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great experience" December 3, 2025 4.0 Overall, my experience with PurelyHR has been positive. The customer service team is incredibly responsive and thorough, but some of the modules seem clunky in general. Pros I appreciate the helpful and thorough customer service from the PurelyHR team. They follow through on problems and offer many solutions. Cons The performance module is a bit antiquated and clunky. There are not many options to personalize (tools, drop down options) the overall module outside of competencies. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing PurelyHR Cost and basic functions needed for our organization Review Source DC Danielle C. HR Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Mercy Review" January 4, 2026 5.0 Great service, resources, and calls! You can set rules for different regions, define unique leave types, and ensure your team follows the right entitlements through automated accruals and adjustments. Pros flexibility! Custom PTO Policies: Create leave types (vacation, sick, jury duty) with accrual rules, fixed or hourly, and carry-over settings. Employee Self-Service App: Employees view their balance, submit requests and see statuses from mobile. Schedule & Timesheet Sync: Approved absences appear in your schedule and time-clock so you can see coverage and export accurate payroll data. Bulk Time-Off and Holiday Pay Handling: You can add holiday pay or time off in bulk for multiple employees, saving admin time. Cons learning process, but it comes with practice and awesome support! Customization depth may lag more specialized tools Some advanced features (bulk actions, policy setup) may require training Switched from [LeaveBoard](https://www.capterra.com/p/167068/LeaveBoard/) Capacity of product, time off options and ease of use Review Source WC Wendy C. Director Public Relations and Communications Used the software for: 1-2 years ### "Review Purely HR" December 5, 2025 4.0 Purely HR representative was great. She was responsive and navigated the application pretty well. She was also available and happy to meet. Pros Its ability to have multiple time of policies and performance reviews. Although we have not yet started Cons It is hard to navigate how to add time off policies and group the time off policies. Training took a while Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The time off policies were very limited and provided a lot of manual tracking. Review Source Response from Sherweb December 12, 2025 Thank you, Wendy, for your feedback and for sharing your experience. We’re glad to hear our representative was responsive and helpful. We appreciate your comments on navigating time-off policies and training, and we’ll use this input to improve the process. LC Lars C. President Non-Profit Organization Management Used the software for: 2+ years ### "Solid, customizable and scalable, platform for time and employee management." December 20, 2024 5.0 Overall we've been very happy. We've been a customer back to the Time Off Manager brand. Over the years I've evaluated other platforms, but have continued to find PurelyHR the best platform for our needs, with the best ROI for u. We've continued to renew our subscription year after year because of our appreciation of the tool. Pros It has a lot of features that can offer complete customization for the needs of the business. I specifically like the modular pricing structure; allowing a business to choose what features and functions they need and not requiring that business to have to pay for what they don't. I also appreciate that they offer a non-profit discount, which is really the only reason we can afford to use the service. I've also found their customer service very responsive. Cons I wish they had a dedicated app to make it easier for employees to access their time off and time sheets. I also wish they had some additional customization for schedules of each person to allow a better sync between time off and time sheets. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing PurelyHR We had been a PHR customer for many years and the cost and feature set was more in line with what we needed. Review Source Response from Sherweb February 24, 2025 We're thrilled to hear that the customization options, modular pricing, and non-profit discount have made a positive impact for your organization. It's also great to know that our customer service has been responsive to your needs! We appreciate your suggestions regarding a dedicated app and enhanced schedule customization—we’re always looking for ways to improve and will take this into consideration. Your continued support since the Time Off Manager days means a lot to us! If you ever need assistance or have more feedback, we're here to help. KC Kathy C. Operations Officer Non-Profit Organization Management Used the software for: 2+ years ### "Great Time Management Tool" December 8, 2025 5.0 Very good online time management tool that employees can use very easily. Great for end of year time off reporting! Pros Easy to request annual leave, sick leave or other leave by signing in online. It keeps a record of time used and the balance of time on hand. Cons You cannot request time off into the next year. Understanding that time off needs to be approved and cleared at the end of the year, it would still be nice to be able to request time off for the next year. Review Source Response from Sherweb December 12, 2025 Thank you, Kathy! We’re pleased to hear that PurelyHR simplifies time management and reporting. Regarding requests for time off into the next year, this feature is available. Please see https://support.purelyhr.com/future-calendar-year-requests or reach out to support@purelyhr.com for assistance. JH Jason H. Software and Systems Manager Construction Used the software for: 2+ years ### "Solid Time Off System" December 17, 2025 4.0 It has been a good process for us to use for the last number of years with about 200 employees in the system. Pros Setting up new users is very simple. The pricing is reasonable. The application has run seamlessly for our company for many years now. Cons The HR side of things is still relatively simplistic and we don't use/find we would get a lor out of those features. Review Source Response from Sherweb December 19, 2025 Thank you, Jason, for your feedback and for being a long-time user! We appreciate your comments on the HR features and will keep them in mind as we continue to improve. BC Barbara C. Administrative Director Non-Profit Organization Management Used the software for: 2+ years ### "Experience with Purely HR" December 3, 2025 4.0 We use Purely HR for staff to request time off. For this purpose, it is great and easy to apply. I think the price (even with a non-profit discount) is still high. Service is good. Pros Ease in requesting time off and efficiency in approval process. Replaces a manual process which took time and transferred through a number of staff in order to approve. Cons Hard to navigate through the different options. Attempted to set up onboarding for new staff but found it to be too cumbersome. Review Source WH William H. Owner Medical Practice Used the software for: 2+ years ### "Easy to use even if you are a doctor. " December 12, 2025 5.0 As an MD thrust into the role of payroll I feel Purely has been great. At first I needed some help to get going. Now it is as ‘easy as pie’, as they say. Pros I am an MD who has taken over HR and payroll. Purely HR was very easy to learn and it works great for me. I’m glad we don’t have the old punch cards and time clock anymore Cons Not much. When I’ve had issues the support has been great and accurate. So far no major glitches for us. Review Source MB Melissa B. Financial Secretary Religious Institutions Used the software for: 2+ years ### "PurelyHR Rocks!" December 8, 2025 5.0 Our overall experience with PurelyHR is great. We like that our staff can easily use this software. PurelyHR Rocks! Pros I love the ease of using the software. It is easy to add and delete people. I like the color coded items. Cons I wish we had the ability to role vacation time over a 13 month period vs 12 month period. Our milestone days have to be added manually and wish this could be automatic Review Source Response from Sherweb December 12, 2025 Thank you, Melissa! We’re glad PurelyHR is easy for your team to use and helps simplify processes. We appreciate your suggestions on vacation rollover and automating milestone days and will keep them in mind for future improvements. CW Colette W. Office Manager Professional Training & Coaching Used the software for: 1-2 years ### "PurelyHr Review 2025" December 11, 2025 5.0 I use it daily and will continue to do so. I love the fact that I do not have to keep track of days off anymore. Pros Easy to set up and maintain. I like the fact that the program keeps track of everything for me. I no longer have to do a spreadsheet. Cons Sometimes the report I want is buried in the midst of things...I do not like searching for things. Make reports like time off remaining easily accessible. Review Source Response from Sherweb December 12, 2025 Thank you, Colette! We’re pleased to hear that PurelyHR simplifies time-off tracking and removes the need for spreadsheets. We value your feedback about report accessibility and will consider it as we work on enhancing navigation. MO Maria O. Finance Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Enjoying Purelyhr" December 5, 2025 5.0 I have been very happy with all aspects and customer support has been great! It has been helpful to engage with customer support for training. Pros I like how many options PurelyHR offers. I also like the description boxes giving brief but informative details to certain functions. Cons When selecting a report to run, I’m not sure what information has been included in totals. I’ve learned by asking the right questions. Review Source Response from Sherweb December 12, 2025 Thank you, Maria, for your wonderful feedback! We’re proud to hear you’re happy with PurelyHR and that our support team has been helpful. We appreciate your note on report details and will keep this in mind as we continue improving the platform. MD Monica D. Managing Attorney Law Practice Used the software for: 2+ years ### "Happy PurelyHR Customer!" December 3, 2025 5.0 I have been using PurelyHR for many years and despite the price increases, I find it to be a valuable tool for our administrative tasks. Pros PurelyHR makes employee attendance tracking and time off requests easy to manage. It is user friendly and very easy to train. Cons I wish it had a plug-in to prompt employees to log in and out (in case they forget). That way, people wouldn't have to try to remember or recreate time. Review Source MK Melissa K. Administrative Lead Staffing and Recruiting Used the software for: 2+ years ### "Satisfied Customer Review" December 12, 2025 4.0 Satisfied. The system does exactly what we need it to do. Autogenerated reports that we set up for managers and members of executive staff are very helpful and appreciated Pros The system is user friendly. I like the reports that are available as they offer a variety or ways to present information. Cons Correcting policies sometimes can be a bit confusing. I have noticed results in reports can be incorrect at times (ex. anniversaries). but that was on me - how I requested the data. Once I revised my search things appeared correct. Review Source Response from Sherweb December 19, 2025 Thank you, Melissa, for sharing your experience! We’re glad PurelyHR meets your needs and that the reports are helpful for your team. NA Nouman A. Finance Director Airlines/Aviation Used the software for: 2+ years ### "A great tool for a globally managed compnay." December 8, 2025 5.0 A great tool for a global company and very easy to use for employees based in various regions of the world. Pros Since, we are a global company, it was very difficult to manage staff leave and their line managers to approve based on different territory. PurelyHR made it very easy for us to consolidate and get various leave approvals easy. Cons I think there's no way for PurelyHR to send a calender invite or something for MS outlook for their line managers to know their off schedule. For now its done manaully. Review Source Response from Sherweb December 12, 2025 Thank you, Nouman! We’re glad PurelyHR makes managing global leave approvals easier for your team. Regarding calendar integration, this feature is available. Please refer to https://support.purelyhr.com/adding-ical-link-to-microsoft-outlook or reach out to support@purelyhr.com for assistance. JN Julia N. Director Cosmetics Used the software for: 2+ years ### "Great tool for simple HR needs." December 11, 2025 5.0 Pros PurelyHR has simplified our time-off requests. With a simple to use, easy to learn platform, requests have been super simple to make, as well as reviewing them and logging them. Cons The design feels a little dates and the navigation is not as intuitive but once you learn it it's quite simple to use. Review Source Response from Sherweb December 12, 2025 Thank you, Julia! We’re glad PurelyHR makes requesting time off simple. We appreciate your feedback on the design and navigation, and we will keep it in mind for future improvements. RT Rosie T. CFO Public Relations and Communications Used the software for: 2+ years ### "User friendly system" December 3, 2025 5.0 The site is easy to navigate for users and administrator(s). Reporting funcation has good "canned" reports. Pros Ease of using the portal and generating reporting. Adding and removing users is easy as well as updating user information. Cons At this time, there isn't anything that I least like about the system. The system meets the current needs of the organziation. Review Source MD Martia D. Director, Coporate Services Sports Used the software for: 2+ years ### "Director, Corporate Services" January 6, 2025 4.0 Has mentioned before we have been using PurelyHR for 10+ year and we are quite satisfied we would recommend for time-off. Pros Simplicity and customization are made quite easy for administrator and employee's onboarding. We currently only use the time tracking portion of PurelyHR but we have been using for more than 10 years with great satisfaction. The cost has been quite positive as a not for profit. Cons As far as time-off module goes, I think there's many reporting options and sometimes its hard to find on the first go the exact report type you need but there are some many options that what you are looking for does exist. Review Source Response from Sherweb February 20, 2025 Thank you so much for your loyalty and positive feedback! We're happy to hear that PurelyHR is meeting your time tracking expectations and bringing real value to your organization. We understand that the variety of reporting options in the leave management module can sometimes make finding the right report a little complex. Your feedback is valuable, and we will continue to improve the user experience to make navigation even more intuitive. In the meantime, don't hesitate to contact our support team if you need help finding a specific report! DW Diana W. Finance Director Non-Profit Organization Management Used the software for: 2+ years ### "Happy User" December 20, 2024 5.0 This is a great product with quick support. We have a 20 person office and it helps us tremendously to keep up with accrued time. The settings are customizable to a complex time off accrual structure too. Pros This is a perfect product for our 20 person office. We are able to keep up with accrued time with ease and it is user friendly. Cons We have had intermittent issues with getting e-mails when there are two approvers for a single employee. Review Source Response from Sherweb February 24, 2025 We're happy to hear that PurelyHR is a great fit for your team and helps manage accrued time with ease. We understand the frustration with email notifications for multiple approvers and appreciate you bringing this to our attention. Our team is always working on improvements, so we'll take this into account. If you ever need assistance, our support team is here to help! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.