eRevMax

RateTiger


4.5 / 5
5 reviews

Who Uses This Software?

Hotel and Accommodation providers, Online Travel Agents, Corporate Travel Managers, Event Planners, Travel Management Companies (TMCs), PMS, CRS and other hotel technology systems


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $948.00/year
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eRevMax
  • www.ratetiger.com
  • Founded 2001
  • United Kingdom

About RateTiger

RateTiger offers real-time monitoring and management of room rates, availability & restrictions across all connected sales channels. It helps hotels boost their hotel revenue with efficient rate and inventory management and offers multiple modules for specific needs.


RateTiger Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental
  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Inventory Management
  • Kill Switch
  • Promotions Management
  • Rate Management
  • Reservations Management
  • Restriction Management

RateTiger Reviews Recently Reviewed!


Great System for a busy Revenue Manager

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: its a very easy system to learn and to use, which is very important when you have limited time on a daily basis. mapping is extremely easy, in half a day you are connected with more than one agency.

Also, very important is the efficiency of the customer service!!

Cons: I honestly like the whole system, there is no function that I least like

Overall: Our Hotel is connected with the majority of travel agencies in less than 2 days, the connection is fast and therefore every channel has the most updated availability

Easy to work with - but still some features that could be handled more efficient

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: We have in the last 8 months done a lot of improvements with the tech team at Rate Tiger and made the system easier to handle. They have also improved and made it easier for the Revenue managers that uses the system on a daily basis for ARI. The reservation download to a lot of PMS systems are great - and also the possibility to get ARI upload from a lot of PMS system.

Cons: There are still a lot of manually handled setups that we think could easily be done automatically or on a higher level or a function of copy paste. When you handle setup for 150 propertys it takes a while before you are done with all setups.

sometimes good, most of the time negative

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: don't know, when it works we appreciate the fact that you can update quickly all websites availability and rates

Cons: we have to check all websites everytime and we alwsays find mistakes both for availability and rates, seems it is good but not for our needs

User friendly.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and we have not experienced many problems. It is a great help in our daily work with reservations.

Cons: When we update the booking status in rate tiger it sometimes takes more than two hours before it is updated on the booking websites.

Excellent customer service

Apr 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We are very pleased with Rate tiger as a channel manager and its functions. As most channel managers deliver the same type of product the factor which played an important role for us when choosing a system what the level of support we received. Rate Tiger has proven to be a great support in the set up stage as well as continue to support us in a very efficient matter once we experience and issue. Rate Tiger understand how big impact a techinal issue has on our business and are working hard to resolve an issue fast.