--- title: "RateTiger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RateTiger Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more." source_url: "https://www.capterra.com/p/106890/RateTiger/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # RateTiger Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RateTiger ## What is RateTiger? RateTiger Channel Manager is an all-in-one hotel channel management software that brings 450+ distribution channels under one screen –apt for all kinds of accommodation holders from hotels to Airbnbs to hotel chains. Integrate, connect, manage, and update your inventory rates and occupancy once for all from a single dashboard. 2-way XML connectivity with 450+ distribution channel automates the process of manually updating ARI and updates data in real-time without any error across each channel. ## What is RateTiger used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $69 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RateTiger?[Manage this product listing](https://www.g2.com/products/ratetiger/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RateTiger 4.5 (37) VS. [4.8 (432)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price $69 Per User, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (37) Ease Of Use 4.6 (250) Value For Money 4.6 (37) Value For Money 4.6 (242) Customer Service 4.5 (37) Customer Service 4.8 (225) ## RateTiger alternatives Highest Rated [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) [4.9 (250)](https://www.capterra.com/p/158348/PriceLabs/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158348/PriceLabs/) [Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) [4.4 (97)](https://www.capterra.com/p/225855/Beyond-Pricing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225855/Beyond-Pricing/) [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) [4.7 (165)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193259/Flex-PMS/) [AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) [4.7 (150)](https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) ## FAQs about RateTiger Overview ### Which roles and teams benefit most from RateTiger? RateTiger is most used by revenue managers, reservations teams, and e-commerce leaders who manage room rates, availability, and distribution across booking channels. Hotel operations and front-office managers use it to keep inventory aligned with daily property activity, while general managers and owners monitor pricing execution and channel performance. Answer based on 36 reviews Overview ### What company size and industries is RateTiger built for? RateTiger is for hotels of all sizes, with small businesses representing 75% of reviewers and Hospitality accounting for 89%. It also serves B&Bs, resorts, villas, apartments, casino hotels, OTAs, travel managers, event planners, TMCs, PMS, CRS, and hotel technology systems. Midsize and enterprise users represent 17% and 8%. Answer based on 37 reviews Features and Usability ### What are the key features of RateTiger? RateTiger offers channel management, multi-channel distribution and sync, plus reservations, booking, and room inventory management. It also includes rate management, dynamic pricing, price optimization, competitor price tracking, and pricing analytics. Additional features cover reporting and analytics, alerts and notifications, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does RateTiger offer? RateTiger provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup support. Answer based on 4 reviews Getting Started and Support ### What customer support options does RateTiger offer? RateTiger provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as fast and helpful for resolving setup and channel issues, though some report frustration when complex configurations require repeated contact or when urgent help depends on time zone coverage. Answer based on 4 reviews ## Features AI summary Based on 656 Hotel Channel Management reviews Capterra data shows that buyers of hotel channel management software rank the following features as their top priorities: - **Channel Management** (**50%** of reviewers rated this feature as critical) - **Multi-Channel Sync** (**57%**) - **Reservations Management** (**53%**) RateTiger supports all three of the features reviewers value most: **Channel Management**, **Multi-Channel Sync**, and **Reservations Management**. Together, these capabilities help hotels keep inventory and rates updated across channels, manage bookings more accurately, and reduce manual work, allowing teams to improve occupancy control and respond faster to reservation activity. Multi-Channel Sync 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Online Booking 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Room Inventory 4.1 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reservations Management 4.2 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Dynamic Pricing 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Promotion Optimization 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Assess and optimize pricing markdowns, special offers, or other promos RateTiger 92 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Price Tracking: Monitor and compare prices for competing products - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customer Profiles: Record customer information, purchase history, and other notes - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Elasticity-based pricing: Calculate the price elasticity of demand by analyzing pricing and market data to find the most optimal price points - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - For Hospitality Industry: To be used by the hospitality industry - Forecasting: Form predictions based on past and present data/trends - Group Reservations: The ability to reserve times in groups. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kill Switch: Immediately stop the process from executing - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price differentiation: Create unique pricing based on product, store, geography, or customer segmentation - Price Forecasting: Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Task Management: Create, manage and track all task activities and progression - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (37) 4.4 Based on 37 reviews ## Pricing Value for money 4.6 (37) Free Trial Basic $69.00 Per User,Per Month Value for money 4.6 (37) 4.6 Based on 37 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(13) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director -Sales & Marketing Used the software for: 3-5 years ### "Ratetiger - Ease of distribution & Excellent support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2019 My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai. Pros Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff. Cons Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Regional Director of E-Commerce Used the software for: 3-5 years ### "Amazing tool but requires to be more user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 12, 2019 It is good but I wouldn't recommend it to friends unless they fix this rate weights issue. Pros It has a lot of features and flexibility to apply many setup requests Cons 1- I have to repeat all the rate weights setup for any new channel that I have to connect to Rate tiger. Since I - manage a group of hotels, each hotel has around 10 room types, in addition to single and 3rd and Quad occupancy for each room time, it became having a new channel on board is like killing me times because I have to repeat setting up the rate weights for all these hotels and room types again. I used other channel managers like Rate Gain and Site Minder in previous hotels companies and the connecting process was much easier than this, it is only one time configeration on the channel manager and is applicable to any new channel that we connect, all i do is the room type mapping for any new channel and that is it! 2- there are some channels that requires a specific complicated way to setup theri rate weights like TBO and Expedia, we didn't know that until we referred back to support team and advised us this issue and then asked us to do illogical calculation to have such channels on board, so this system really is not user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: 1-3 years ### "Overbooking, rude staff, do not use. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 29, 2024 Overbooking, staff very rude, management not responsive. Do not make this mistake. Pros Cheap, but you pay peanuts, you get monkeys like these guys. Cons Overbooking, rude staff, non responsive management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Operation Manager Used the software for: 3-5 years ### "Manage Your Inventory " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2021 Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business . Pros The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience . Cons The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Director of Revenue & Reservations Used the software for: 3-5 years ### "Great tool for a good price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 31, 2022 Easy to use product, helps to reduce daily workload a lot. Pros Implementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors Cons Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Revenue Manager Used the software for: 3-5 years ### "Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2019 Our main benefit is that all the rate changes we do can be handled and delivered via RateTiger, so we don't need to worry about rate parity. Pros From my point of view RateTiger is intuitive and easy to use. I am able to manage each channel separately or all together and it is pretty simple to do so. Cons We set up RateTiger for the new property during October 201 and mostly the set up is pretty simple, we encountered some challenges. How ever, these challenges were mostly in OTAs end, not RateTiger's (ant nothing major, just some restrictions in OTA's end for room amounts and room type names). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Corporate Sales Manager Used the software for: 3-5 years ### "Great Product - Easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2022 In general, the experience was very good, but they could update it to make it even more friendly and compete with others. Pros The system is very friendly and easy to use Cons It would help a lot if technical support had offices in Mexico or 24 hours a day since in emergencies you always have to wait for Indian time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer General Manager Used the software for: 3-5 years ### "Amazing user friendly product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 I had a very good experience with Rate Tiger for the past three years. Rate Tiger Team is very helpful for Training and service. Pros Rate Tiger make the management happy in regards of controlling the room inventory , maintaining rates, price analysis. The software is very user friendly . Cons Nothing really in every aspect from Software to service. It also helped us to connect with GDS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bojan G. Business Development Manager Used the software for: 1-3 years ### "Great compset rate checking tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2019 Great. A great rate monitoring software. Pros I have used Rate Tiger for over 2 years, before the company I worked for switched to a competitor software. As a Revenue Manager it was important to have an up to date daily overview of your compset pricing which is what Rate Tiger has been prioviding without a fault on a daily basis. I used the daily rate tiger reports as the basis for setting the hotel pricing strategy along with the pick up trends and other market information. This tool simply makes your life easier as you do not have to check day by day the competitor pricing, multiply this by 7 or 8 direct comeptitors etc. Simply a lifesaver. Cons Sometimes the rate infor wasn't up to date or available for some properties, prompting an error message. Overall no major issues to report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2022 Pros easy to use, good overview via the dash board Cons all features are very good, we have nothing to complain about Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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