--- title: "RateTiger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RateTiger Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more." source_url: "https://www.capterra.com/p/106890/RateTiger/" page_type: "product" language: "en" --- # RateTiger Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RateTiger ## What is RateTiger? RateTiger Channel Manager is an all-in-one hotel channel management software that brings 450+ distribution channels under one screen –apt for all kinds of accommodation holders from hotels to Airbnbs to hotel chains. Integrate, connect, manage, and update your inventory rates and occupancy once for all from a single dashboard. 2-way XML connectivity with 450+ distribution channel automates the process of manually updating ARI and updates data in real-time without any error across each channel. ## What is RateTiger used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $69 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RateTiger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ratetiger.com&name=RateTiger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RateTiger 4.5 (37) VS. [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price $69 Per User, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (37) Ease Of Use 4.6 (250) Value For Money 4.6 (37) Value For Money 4.6 (242) Customer Service 4.5 (37) Customer Service 4.8 (225) ## RateTiger alternatives Highest Rated [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) [4.9 (250)](https://www.capterra.com/p/158348/PriceLabs/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158348/PriceLabs/) [Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) [4.4 (97)](https://www.capterra.com/p/225855/Beyond-Pricing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225855/Beyond-Pricing/) [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) [4.7 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193259/Flex-PMS/) [AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) [4.7 (149)](https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170914/Hotel-Channel-Manager/) ## FAQs about RateTiger Overview ### Which roles and teams benefit most from RateTiger? RateTiger is most used by revenue managers, reservations teams, and hotel commercial leaders who need to update rates, inventory, and availability across channels quickly. Ecommerce, sales, and business development teams use it to improve visibility and booking performance, while executives and IT leaders rely on it for operational control and channel connectivity. Answer based on 36 reviews Overview ### What company size and industries is RateTiger built for? RateTiger serves small hospitality businesses first, with 75% of reviewers from small companies and 89% from Hospitality. It is built for hotels of all sizes, B&Bs, resorts, villas, apartments, casino hotels, OTAs, travel managers, event planners, TMCs, and hotel technology systems, with some use in health care and travel. Answer based on 37 reviews Features and Usability ### What are the key features of RateTiger? RateTiger offers channel management and multi-channel distribution, plus availability management, inventory tracking, and reservations management for hospitality operations. It also includes rate management, dynamic pricing, custom pricing rules, price optimization, competitor price tracking, and pricing analytics, along with real-time reporting, alerts/notifications, and API integrations. Integrations ### Which third-party tools and platforms does RateTiger integrate with? RateTiger integrates with BookVisit, Cenium Hospitality ERP, and protel PMS. These integrations connect hotel reservation engines and property management systems, supporting rate, inventory, and reservation updates across connected channels. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does RateTiger offer? RateTiger provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup and product walkthroughs, webinars cover scheduled learning sessions, and documentation offers written reference material for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does RateTiger offer? RateTiger provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback in the catalog is limited, but support is often described as fast and helpful, while some users mention delays during emergencies and complicated setup questions that require follow-up. Answer based on 4 reviews ## Features AI summary Based on 649 Hotel Channel Management reviews Capterra reviewers point to these as the top priorities when choosing hotel channel management software: - **Booking Management** (**46%** of reviewers rated this feature as critical) - **Multi-Channel Sync** (**57%**) - **Reservations Management** (**53%**) RateTiger supports all three features buyers value most: **Booking Management**, **Multi-Channel Sync**, and **Reservations Management**. Combined, these capabilities help hotels keep availability and rates updated across channels, manage incoming bookings more accurately, and stay on top of reservations from one place, allowing teams to reduce manual work and improve occupancy control. Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Multi-Channel Sync 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Online Booking 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Room Inventory 4.1 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reservations Management 4.2 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Dynamic Pricing 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. RateTiger 91 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Price Tracking: Monitor and compare prices for competing products - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customer Profiles: Record customer information, purchase history, and other notes - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Elasticity-based pricing: Calculate the price elasticity of demand by analyzing pricing and market data to find the most optimal price points - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - For Hospitality Industry: To be used by the hospitality industry - Forecasting: Form predictions based on past and present data/trends - Group Reservations: The ability to reserve times in groups. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kill Switch: Immediately stop the process from executing - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price differentiation: Create unique pricing based on product, store, geography, or customer segmentation - Price Forecasting: Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Task Management: Create, manage and track all task activities and progression - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (37) 4.4 Based on 37 reviews ## Pricing Value for money 4.6 (37) Free Trial Basic $69.00 Per User,Per Month Value for money 4.6 (37) 4.6 Based on 37 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating 5(23) 4(13) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Sandeep G. Ceo Hospitality ### "Overbooking, rude staff, do not use. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 25, 2024 Overbooking, staff very rude, management not responsive. Do not make this mistake. Pros Cheap, but you pay peanuts, you get monkeys like these guys. Cons Overbooking, rude staff, non responsive management Switched from [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Cost. It was a mistake, should not have done it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Karen W. Financial Controller Hospitality ### "Rate tiger usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2022 Pros Product is easy to use and support is always very prompt and detailed Cons room types not listed in alphabetical order so it is difficult to find when you have a lot. Sometimes can be rather slow but that is because we have an old version and not on cloud yet Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User General Manager Hospitality ### "Amazing user friendly product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2022 I had a very good experience with Rate Tiger for the past three years. Rate Tiger Team is very helpful for Training and service. Pros Rate Tiger make the management happy in regards of controlling the room inventory , maintaining rates, price analysis. The software is very user friendly . Cons Nothing really in every aspect from Software to service. It also helped us to connect with GDS. Reasons for choosing RateTiger Rate Tiger provided quality customer service and better software with reasonable and competitive prices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 9, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! AF abdel fattah B. Ecommerce Manager Hospitality ### "Palm Plaza" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 3, 2022 Good Pros easy to use , desing , support , fast login Cons mapping is hard in the bigininig , configuration also Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 7, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! AR Anil R. IT System Executive Hospitality ### "Good Channel Manager Software with fast customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2022 Pros The customer support of the rate tiger is fast, we can do almost all the channel manager. Cons Not faced any issues till now while using the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 7, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! NT Nathalie T. ADRM Hospitality ### "Rate Tiger review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 2, 2022 Pros Channel management and promotion management Cons Time to deploy and a bit of slowness in response time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 7, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! SE scott E. Managing Partner Hospitality ### "The right mix of all online products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 Pros Rate Tiger for Wolcott Hotel NYC combines all the necessary parts of an online presence that is needed in today competitive market. Cons Meta, i hate meta so not prodcut can make me like the process of giving away money. But RateTiger makes it easy to use the Meta tools. Reasons for choosing RateTiger A live person answers questions 24/7/365. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 6, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! BD Bennett Dwommoh A. Rooms Division Manager Hospitality ### "Very Esy Interface " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 2, 2022 Channel Management. I no longer have to use individual extranet like previously Pros Very easy interface to use. No complications at all. support team is very proactive Cons the mobile interface could be better in usage Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 6, 2022 Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! JB Jorgen B. Revenue Manager Hospitality ### "Good channel manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 All in all, very satisfied with the experience, we haven't had any major outages and on the few occasions when something fails (like delivery of a reservation) you always get an error report by mail so nothing is missed. Pros Great channel manager that works well both for uploading rates & inventory as well as downloading reservations. Integrates well with our PMS which allows for easy updates for all connected channels. Cons Some elements of the admin system are very slow, which can make setting up a new rate code quite tedious. However, once that is done it runs smoothly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 1, 2022 Hi Jörgen Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! AN Anonymous User Director of Revenue & Reservations Hospitality ### "Great tool for a good price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 30, 2022 Easy to use product, helps to reduce daily workload a lot. Pros Implementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors Cons Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine. Alternatives considered [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Reasons for choosing RateTiger Cost-quality ratio was best. Also RateTiger does connect to a lot of channels you may not even aware about yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 1, 2022 Hi Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple! 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