# Sunbird DCIM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sunbird DCIM Software - reviews, pricing plans, popular comparisons to other Data Center Management products and more. Source: https://www.capterra.com/p/106991/Sunbird-DCIM --- # Sunbird DCIM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sunbird DCIM ## What is Sunbird DCIM? Sunbird's DCIM is one of the few solutions on the market that focuses exclusively on two of the biggest and costliest challenges data center operators face: monitoring and operations. And unlike other DCIM providers, who offer overly complex, bloated and expensive software, Sunbird's solution is easy to deploy and use. It provides the ability to better manage assets, change and capacity; and also enables power monitoring, environmental monitoring and energy management. ## What is Sunbird DCIM used for? [Data Center Management](https://www.capterra.com/data-center-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 174 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $3.99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sunbird DCIM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sunbirddcim.com/&name=Sunbird DCIM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sunbird DCIM 4.7 (174) VS. [4.5 (268)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price $3.99 Other, Per Month Starting Price $95 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (174) Ease Of Use 4.6 (263) Value For Money 4.6 (143) Value For Money 4.6 (240) Customer Service 4.9 (173) Customer Service 4.5 (258) ## Sunbird DCIM alternatives [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (244)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (14)](https://www.capterra.com/p/109213/netTerrain/reviews/) Starting price $4926.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/106991/Sunbird-DCIM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.5 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Real-Time Monitoring 4.5 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Real-Time Data 4.5 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Receive data and information in real time Reporting/Analytics 4.5 (28) 82.14% of 28 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Capacity Management 4.6 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Monitor service demand and performance to plan for adequate resources that meet business needs Alerts/Notifications 4.5 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Sunbird DCIM 46 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. A way to visually represent data where different categories of items are marked with different colors Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage and store data in a database Graphical representation of data Track and manage task relationships and dependencies Automatically scan the network for devices and take pre-defined actions upon discovery Assemble applications and processes by dragging over and arranging pre-built components A chronological record of actions or occurrences within a network, software, or process Mapping model in which the network map is organized and visualized as a tree-like structure Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Mapping model based on the geographic location of users Observe and track the demand, usage, progress or quality of a system, product, or user Two-way actions and communication between multiple users in real time Monitoring and measurement of relevant metrics to assess the performance of IT resources Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Dynamic maps that update whenever network changes are made Set up connections to third-party platforms to improve business processes Track the availability time for a designated network or website over a given period of time Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (174) 4.6 Based on 174 reviews ## Pricing Value for money 4.6 (143) Free Trial [View pricing plan details](https://www.capterra.com/p/106991/Sunbird-DCIM/pricing/) Power IQ DCIM Monitoring $3.99 Other,Per Month It includes: - 2d Visualization - Built-in Charts and Reports - Online Training Videos - Unlimited Data Points - Unlimited Sites - Unlimited Users - Webcam Support dcTrack DCIM Operations $13.99 Other,Per Month It includes: - Automate Power Budgeting for Devices - Automatic Rack and Row Elevations - BMC Integration - Data Circuit Tracking - Measure Cable Lengths Accurately DCIM Suite Bundle $19.77 Other,Per Month It includes: - Audit Logs - Auto Discovery Facility - Free Plugins for Third-Party Pdus - Rpps - Upss Value for money 4.6 (143) 4.6 Based on 143 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Domo](https://www.capterra.com/p/119119/Domo/)[ Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (173) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (173) 4.9 Based on 173 reviews ## User reviews Overall rating 4.7 Based on 174 reviews Filter by rating 5(126) 4(47) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MH michael h. Technical Consultant Defense & Space ### "mwh\_sunbird\_march\_2026" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Great Technical Support and Customer Service. Working thru some issues with Sunbird, which includes both dctrack and poweriq Pros Great Technical Support and Customer Service while we are working on some dctrack and poweriq issues. Cons Sunbird dcim along with dctrack and poweriq are working with us on solving all of our issues, we have no issues with them at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Greg M. Senior Datacenter Engineer Financial Services ### "3 years with sunbird by Greg M" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 I have been working in this tool for about 3 years and I am still finding new things to help our team. Pros My favorite gesture of sunbird DCIM is the visualization. The 3d view of the datacenter is so helpful when looking up space and placement. Also love the ability to showcase this in presentations as it brings a “wow” factor. Cons I don’t like that certain asset fields are static and can’t be changed. But I do understand why they are. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Joe S. Configuration Manager Military ### "Sunbird dcTrack Great Training Backed by Responsive Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Our license plan included a 10-rack buildout, and our trainer, \[sensitive content hidden\] , has done an excellent job guiding us through all aspects of Sunbird dcTrack. He has patiently answered extensive questions and spent many hours in live sessions helping our team become more comfortable with the platform. Additionally, Sunbird’s customer service team has been extremely responsive to submitted tickets and consistently follows up until issues are fully resolved. Pros We use dcTrack as a one-stop shop to reduce the manual effort of maintaining spreadsheets. It saves us significant time during audits, troubleshooting, and project planning. Beyond our initial goals, it has exceeded expectations by enabling accurate tracking of customer racks and allowing us to set detailed, role-based permission levels. Cons It would be beneficial to have licensing options based on the amount of equipment within a rack, rather than paying for a full rack license when only a few devices are installed. That said, Sunbird has been very accommodating and proactive in helping us explore alternative solutions to manage and reduce our overall licensing costs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Tom F. Senior Network Analyst Higher Education ### "Great DCIM product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2025 Thus far DCIM has been great. Fulfills our requirements for monitoring. Basically a single pane of glass for our data center management. Pros Ease of updates/new models library/product releases. Setup and installation are easy. The customer support is excellent! User interface is intuitive. Cons At the moment, there is not a con about the product(s). We have been using Sunbird for years without any interruption. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Server Technology stop support of SPM when Legrand obtained Server Technology Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jesse P. Principal Technologist Defense & Space ### "Excellent DCIM with Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 My experience has been excellent - the few issues or questions I've had are quickly and thoroughly answered. The feature set covers everything I need in a DCIM much more comprehensively than other solutions I've evaluated. Pros Sunbird is a comprehensive and excellent DCIM solution. It's excellent and integration with existing CMDB platforms (such as ServiceNOW), and support is excellent and quick to respond to feature and new model requests. Cons The interface could be a little more intuitive, though in fairness excellent training is provided to familiarize you with the interface and functionality concepts. Alternatives considered [Device42](https://www.capterra.com/p/144214/Device42/) Reasons for choosing Sunbird DCIM Devie$@ lacks ServiceNOW integration and is limited with data center visualization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Abhi B. Data Center Engineer Consumer Goods ### "SunBird - A Sensible and Easy Approach to DCIM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2025 My overall experience was excellent. The technical and accounting staff were extremely helpful and knowledgeable. SunBird allowed us with a installation, configuration and was very helpful to answer our questions. They provide free training after the implementation. The documentation and the training videos are excellent. Pros Our team finds SunBird solution easier to use compared to Nlyte, no need for double entry between tools. Import templates are easy to use. No need to pay for upgrades and it is really easy to upgrade without vendor support. Weekly webinars and other videos are nice for the team to learn the tool on their own pace. The price of the software is considerably lower that other software. The technical support goes above and beyond. Cons Since we are doing a POC, we have not come across any cons. We have not used the reporting function yet. Switched from [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Ease of use. Low price. Superior technical support No cost upgrade Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michail K. Solution Architect Computer Hardware ### "Sunbird DCIM: a fresh approach to DCIM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2025 Very positive experience, both with the software itself as well as its presales and support teams. Pros Easy installation of the appliance, support for open source hypervisor, clean and intuitive web based interface. Cons The connectivity configuration is imposing too complicated rules and is predominantly NEMA-centric. It could use some changes to adapt better to IEC standards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jorge V. Tech Support Information Technology and Services ### "Great troubleshooting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2025 Great troubleshooting. Tech did not just provide a resolution. He helped walkthrough and explain the process on how to resolve the issues if it occurred with other assets. Pros Very helpful troubleshooting error, doing trial and error situations Cons Nothing, I first try to watch the videos. If that doesn't help, I create a ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL ALFONSO L. Interno Defense & Space ### "Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2025 complete and functional software and I am completely satisfied Pros A truly complete and functional software. It is always evolving and updating Cons I have been using this software for a year and I have not found any negative points Switched from [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) product not very customizable and poor in terms of reporting. Over the years it has become too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joel P. Data Centre Manager Government Administration ### "Great Product, First Rate Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 Very satisfied with the product. We are making great headway towards improving our Data Center management. Pros Great product with a commitment to improving it in meaningful ways through direct Customer feedback. The Support Team are first class professionals and very pleasant to interact with. Cons Which the tool could do some targeted discovery. But I am hopeful that with future integration with AI tools it will get there. Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Reasons for choosing Sunbird DCIM Best product features and functionality for price point. Had no show stoppers during POC Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/106991/Sunbird-DCIM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)