Who Uses This Software?

IT Managers, Facility Managers, Enterprise Data Centers, Server/Network Closets.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sunbird
  • www.sunbirddcim.com/
  • Founded 1985
  • United States

About Sunbird DCIM

Sunbird's DCIM is one of the few solutions on the market that focuses exclusively on two of the biggest and costliest challenges data center operators face: monitoring and operations. And unlike other DCIM providers, who offer overly complex, bloated and expensive software, Sunbird's solution is easy to deploy and use. It provides the ability to better manage assets, change and capacity; and also enables power monitoring, environmental monitoring and energy management.


Sunbird DCIM Features

  • Audit Trail
  • Behavior-Based Acceleration
  • Cross Reference System
  • Device Auto Discovery
  • Diagnostic Testing
  • Import / Export Data
  • JCL Management
  • Multi-User
  • Power Management
  • Sarbanes-Oxley Compliance

Sunbird DCIM Reviews Recently Reviewed!

Sunbird allows me to keep an eye on the status of my systems.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Power IQ is very easy to use and quickly shows all desired data. The web page is very easy to setup and manage. Once the hardware is in place configuring the data on the network is easy to view and report on.

Cons: The look is very basic. I would like to see more new age view. The graphics are very early internet. This does not diminish the functionality of the software, it just looks clunky.

Overall: I am able to easily view the power and climate status of all my PDU's.

Deploying devices is so much easier to preform with 100% accuracy.

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

Cons: That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

Overall: It organizes and centralizes information and it greatly aids in MACD

Sunbird DCIM products are user friendly and very scalable for large or small datacenter deployments!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: pricing was clear cut and scaled easily with license packs as needed. The tools are very intuitive and user friendly. We were up and running, tracking power in a few days.

Overall: we were able to do precise monthly charge-backs to clients for colocation services which was crucial to the client agreement. We have nice historical views of power usage as well for all our sites using intelligent rack PDU's and we even connected the DCIM to our power and cooling infrastructure for alert monitoring benefits.
Don't have many cons, we've used the product for a few years now and it's a stable and reliable tool for our datacenter management team.

Great Software, excellent support team!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, every new version is better than the last. support team help is great. the functionality between my devices (pdu's, crac unit's, Temperature sensors) is outstanding.

Easy to get reports and see overall health of the data center in one page.

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training.

Cons: Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power.

Overall: Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset.

6 years of work with dcTrack & PowerIQ

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 24x7 managing both our Data Centers. Received on time a power, connectivity, humidity and water alarms. Produced a great reports.

Cons: dcTrack Classic View can't open a full screen view. It could be a great to have a full vision of the dcTrack configuration

The product is extremely useful when trying to determine overall facility power consumption.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've found it very easy to configure and use. Setup was a breeze out of the box and any local shortcomings were easily rectified by tech support.

Cons: Reporting capabilities are somewhat limited. I had trouble initially setting up the reports and would have liked the output to be a little more granular.

Overall: Being a High Impact FISMA IT system we are required to have automated mechanisms in place for all aspects of the system to include infrastructure. The power requirement has been satisfied.

Sunbird DCIM software is easy to use and easy to read.

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the web interface most of all. It is very easy to use and it displays the data in a clear manor. the web interface allows for quick manipulation of data and dashboards.

Cons: the look of the web page is a little old school. It does not compromise any of the data, however, I would like to see something a little more trendy. This and several Java issues have been slightly disappointing.

Overall: I have been able to easily keep an eye on all power, temperature, and humidity statuses for all my hardware locations. I have about 300 units that monitor areas all over the city.

Awesome

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its vendor agnostic and awesome! They are very easy to work with. Definitely worth a look!!!!!!!!!

Cons: None. There are no cons that I think of, which is great!. I am a happy customer all around!!!!!!!!

PowerIQ DCIM - the foundation of any top tier data center

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It started off ahead of the pack, and it's stayed there with consistent updates from (wait for it) FEEDBACK FROM USERS. I love that. It's not a shiny ball that turns out to be an empty shell once you buy it. This stuff works.

Cons: The initial setup can be daunting, but this isn't 1990 anymore and we aren't rookies. Read the manual and install the product like a boss.

Overall: PowerIQ from Sunbird (formerly Raritan) has become a staple in our Data Center Management. We depend on it daily. We've been using this powerhouse for about a decade now with zero regrets. Unmatched features from the most innovative hardware/software company I've had the pleasure of dealing with will help you rest easy while your data center purrs like a happy cat.

GTS (DoS) Problem Management

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very customized, robust, detailed, and user friendly.

Cons: I have non at this time, it just keeps getting better.

Overall: My experience from the cradle has been top notch and unbelievable. I stared my relationship from Raritan and continue through Sunbird.

Recommendations to other buyers: Not at this time

Great DCIM Tool

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Installs very clean. The OS and database are all packaged and installed as a VM. The developers listen to your feedback and are constantly updating the software. I have always received great support from their staff.

Overall: I am an implementation partner for Sunbird. I love working with their product. They make it very easy to load data from spreadsheets and quickly stand up an instance of the tool with the client's data.

Solid product with great feedback and response team.

Jun 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple UI doesn't overwhelm the new user yet still provides a full experience for the expert user.

Cons: Our rapid growth caused scaling issues, overloading the software.

Overall: Having deployed the Sunbird product line for nearly 4 years, there were several inflection points that forced us to make the decision: move forward with Sunbird or find another product. Each time that decision came up, Sunbird was able to act fast and provide immediate solutions to our problems. We are very happy with the customer support and responsiveness.

Recommendations to other buyers: The features on the roadmap cover pretty much all of my must have's, and Sunbird makes sure to listen to and consider the "nice-to-have's" as well.

Sunbird DCIM

Jun 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

Cons: The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

Overall: My overall experience has been good. I like the direction the software is heading by moving more features and functionality to the web client and away from classic view. I really like sort and filter functionality as well as the import / export feature that can be used with Microsoft Excel. A built-in models library is very helpful and has saved us a bunch of time.

Recommendations to other buyers: Would be a nice feature if you could use variables when using the sort and filter feature, such as R*30 if I wanted a list of all devices matching R330, R430, R530. Would like to add an additional color or two to the floor maps such as orange to allow for us to represent different health states. Green, yellow, and red doesn't allow us to customize our logic on the back end well enough.

Tanner's Sunbird DCIM Software Review

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the Data Center tab where i can expand down and see what equipment and pdus are located in each rack.

Cons: When setting the display to PDU name it hides the IP address of the PDU and vice versa. It was apparently a security concern for some companies, but a pain for us.

Overall: We were tracking all of our PDUs through spread sheets and monitoring ping through solarwinds before coming across this product. It has helped our facilities staff immensely with monitoring power usage throughout all of our sites.

A true partner in Sunbird

Jun 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Sunbird listens to all of there customers and then plans and implements the feature requests that provide the most improvement in a timely manner. The support team is attentive and works to both understand the underlining issue and providing work around and long term solution.

Cons: The team is still working to eliminate the thick client. It isn't hard to use the thick client, but a little inconvenient to have to switch between thin and think. However you don't have to use it too often.

Overall: We have found a true partner with the team at Sunbird. They are there to listen, investigate, and offer advice and solutions to any questions we have. The product is flexible enough to adapt to what you need it to do while offering a solid structure to build on.

Recommendations to other buyers: The software has performed the way we needed it has grown with us. The whole team continues to work strongly everyday to listen to their customers and improve their product and support.

Powerful combo - dcTrack/PowerIQ

Jun 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We like the ability within PowerIQ to control our vendor agnostic managed rack power strips.

Overall: We implemented dcTrack and PowerIQ a few years back. The team at Raritan/Sunbird has always been responsive to our suggestions and concerns. The tools have met our needs.

Good, but ew need trainign on what else it can do for us.

Jun 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to see all of our PDUs in a single screen.

Cons: It doesn't do an automatic log in to the PDU when I click the link for the PDU. It would be nice if it stored the log in information and logged me in automatically.

Overall: I inherited this product from a colleague that has left the company, so I am not sure of the capabilities of the software, and if we can integrate it with our other data center products, both from Raritan as well as APC.

Hard to imagine business without Power IQ

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Having all the information for all our locations centrally located has helped greatly. The ability to power cycle an entire device that is dual power corded has helped as well.

Cons: The floor plans in the dashboard view take a long time to load. With all the sites and having them on a slideshow, not always is the floorplan populated prior to switching to a different view.

Overall: Being responsible for 100+ sites, the level of visibility Power IQ provides is extremely valuable. Prior to using this product, we did not have this in a centralized platform. There have been numerous success stories since deploying Power IQ and we are pleased with the continual development this product is receiving. The product is evolving into many of the features we have a roadmap for integrating so it is definately product that justifies the investment.

Justin Erdmann Comcast

Jun 17, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: DC Track makes it very easy to search a lot of different ways and does not allow the typical typos or duplicates that you get when using Excel. It has not been 100% but light years better than Excel

Cons: The time it takes to use the tool as a stand alone software. A lot of guys are still using Excel and importing into the tool. This makes common input errors a norm.

Overall: DC Track has been an interesting Journey, Starting out some of the features that were discussed in the first demonstration did not seem to work as advertised but over time the software support has been awesome and the tool is coming a long way. It now can do a lot of the tasks that I need it too.

Recommendations to other buyers: As the tool develops adding in more logic that will decrease the time to build in the tool will help us greatly. A lot of these issues were covered in the Denver conference on June 16th. I look forward to seeing the new developments that come out of that working session. I did have 4 stars on the ease of use and for some reason it dropped to 2 and will not let me change it!

Outstanding Customer Service and Overall Technical Support for NIST!

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Here at NIST we have had multiple support tickets open for various issues. Each one was handled by your staff with the utmost professionalism and courtesy. All issues have been resolved in a timely manner. I would highly recommend your services/products to anyone. Thanks so much for you continued support.