# Page 4 | Sunbird DCIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sunbird DCIM the right Data Center Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106991/Sunbird-DCIM/reviews --- Sunbird DCIM 4.7 (174) [View alternatives](https://www.capterra.com/p/106991/Sunbird-DCIM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sunbird DCIM ## Showing most helpful reviews Showing 76-100 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Joseph K. Data Center Manager Hospital & Health Care Used the software for: 2+ years ### "A true partner in Sunbird" June 17, 2016 5.0 We have found a true partner with the team at Sunbird. They are there to listen, investigate, and offer advice and solutions to any questions we have. The product is flexible enough to adapt to what you need it to do while offering a solid structure to build on. Pros Sunbird listens to all of there customers and then plans and implements the feature requests that provide the most improvement in a timely manner. The support team is attentive and works to both understand the underlining issue and providing work around and long term solution. Cons The team is still working to eliminate the thick client. It isn't hard to use the thick client, but a little inconvenient to have to switch between thin and think. However you don't have to use it too often. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode. John F. Principal Engineer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Sunbird DCIM review" June 5, 2019 5.0 We are using DcTrack for inventory control and space management in our new data center. PowerIQ is monitoring our power strips inside the data hall cabinets. The alerting feature informs us right away when devices require immediate attention. Pros The Sunbird products work as advertised. Both DcTrack and PowerIQ products work well and are easy to use. The Sunbird website is easy to navigate with lots of helpful features and quick videos. Keeping the device models/templates up-to-date is an easy process. Cons The software has very few drawbacks, but he OS is not a standard Linux environment. It looks like an appliance running CentOS and not supported by our internal Linux team. Review Source Response from Sunbird December 14, 2019 Thank you for the positive review and for hosting our Chicago user group meeting this year. Glad hear you find our quick videos helpful. LP Luc P. senior principle engineer Computer Hardware Used the software for: I used a free trial ### "PowerIQ Evaluation" September 1, 2023 4.0 I had a very positive experience with powerIQ. Easy to setup and use yet has the ability to drill down into more complex capabilities if needed. Pros I only used PowerIQ. I liked the ease of setup and dashboard creation. I liked the sales team availability and help provided. The ease of which other team members were able to work with the product with no training and no documentation provided. Cons Sometimes extra work was needed to find special filters to apply. I had to create an IT device to filter plugs since that was not include in the associated PDU. Review Source JE Justin E. Deployment Engineer Telecommunications Used the software for: 2+ years ### "Justin Erdmann Comcast" June 17, 2016 5.0 DC Track has been an interesting Journey, Starting out some of the features that were discussed in the first demonstration did not seem to work as advertised but over time the software support has been awesome and the tool is coming a long way. It now can do a lot of the tasks that I need it too. Pros DC Track makes it very easy to search a lot of different ways and does not allow the typical typos or duplicates that you get when using Excel. It has not been 100% but light years better than Excel Cons The time it takes to use the tool as a stand alone software. A lot of guys are still using Excel and importing into the tool. This makes common input errors a norm. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video recordings of prior training sessions. gM gokul M. Data Center Operations Associate Information Technology and Services Used the software for: 1-2 years ### "Dcim Tool " February 24, 2023 4.0 Pros Has really good features for monitoring and asset management and a very good portfolio for report generation Cons Not much i dont like about the software.They always try to make to the software more customer centric which is what most organizations are looking for Review Source MC Mike C. Sr Systems Admin Financial Services Used the software for: 6-12 months ### "Fantastic DCIM Application" October 16, 2020 4.0 From the purchase to implementation to use, the entire ride has been easy and fun to learn. Pros Ease of deployment and use; visuals are very useful Cons Limited customizable reporting, although the support team will help create additional reports if needed. Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Reason for choosing Sunbird DCIM Non-modular and ServiceNow API integration Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) More robust and accurate Review Source Response from Sunbird June 3, 2021 Thank you for your positive feedback! JS Jason S. Data Center Tech Consumer Goods Used the software for: 2+ years ### "Sunbird allows me to keep an eye on the status of my systems. " August 15, 2017 4.0 I am able to easily view the power and climate status of all my PDU's. Pros Power IQ is very easy to use and quickly shows all desired data. The web page is very easy to setup and manage. Once the hardware is in place configuring the data on the network is easy to view and report on. Cons The look is very basic. I would like to see more new age view. The graphics are very early internet. This does not diminish the functionality of the software, it just looks clunky. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. The GUI was totally refreshed in 7.0 with a new web tool kit. lF len F. Data Center Manager Telecommunications Used the software for: Less than 6 months ### "SUNBIRD 2023 LF Rev" September 1, 2023 4.0 Featureful and still user friendly with Sunbird support Pros Seamless integration with Sunbird support Cons Not sure yet. I still need to evaluate the suitability of client reports and access to a client portal. Reason for choosing Sunbird DCIM After evaluation of Sunbird vs alternative options the decision was made based on most suitable solution to meet business requirements. Review Source MB Michael B. Data Center Engineer Hospital & Health Care Used the software for: 2+ years ### "DCIM Review" October 4, 2021 5.0 Pros Assets are very helpful with the detail you can add. PowerIQ helps with power management to a granular level. The connectivity is also a plus when working in the rack with cabling. Also the "Company Standard" for adding new servers and such is useful. Cons Moving from 7.X to 8.X was about it. That was on my end not the software. Review Source Response from Sunbird November 3, 2021 Thank you for the positive feedback. MS Miguel S. Data Center Technician Airlines/Aviation Used the software for: 2+ years ### "Sunbird DCIM Review" September 28, 2018 5.0 We are able to make quick search for our Hardware inventory and the overall costs around it. We are able to Power Manage our Rack as well as to provide the necessary details of our environment to our Financial dept. Pros Easy to Configure, Great Customer Support. Cons The Map configuration is a little difficult to achieve out of the box Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We provide free Visio and AutoCAD templates with a sample data center and common objects so you can create via easy drag and drop. See our support portal https://www.sunbirddcim.com/dcim-technical-support. AG Arnaud G. Datacenter Project Manager Telecommunications Used the software for: 2+ years ### "Easy to use" December 3, 2018 4.0 I'm based in France, and if i need hard support, i need to contact USA support. Because of the time difference, i hava to wait to the afternon to have some answers end the same for them but, finally, all the issues has been solved. Pros The best of this software is the dashboard, that you can see all the informations about your business in real time. and you can personalize it ! Cons If you don't receive any official learning about the software it's long to know all the things about the software. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video records of prior training sessions. BR Brian R. Technical Facilities Manager Telecommunications Used the software for: 1-2 years ### "Hard to imagine business without Power IQ" June 17, 2016 5.0 Being responsible for 100+ sites, the level of visibility Power IQ provides is extremely valuable. Prior to using this product, we did not have this in a centralized platform. There have been numerous success stories since deploying Power IQ and we are pleased with the continual development this product is receiving. The product is evolving into many of the features we have a roadmap for integrating so it is definately product that justifies the investment. Pros Having all the information for all our locations centrally located has helped greatly. The ability to power cycle an entire device that is dual power corded has helped as well. Cons The floor plans in the dashboard view take a long time to load. With all the sites and having them on a slideshow, not always is the floorplan populated prior to switching to a different view. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. GG Ginny G. IT Data Center Operations Computer Software Used the software for: 1-2 years ### "Very helpful Data Center Tool" November 1, 2019 4.0 Excellent tool to gather our global Data Center data and see it visually Pros Seeing Power Consumption per cabinet. Knowing where all network, fiber, & power cables are plugged into to help pinpoint problems. Visual 3D view of cabinets Being able to bulk upload information Cons Using classic view to make fiber connections work together Not all models have front and back pictures of them Reason for choosing Sunbird DCIM Ease of use Review Source Response from Sunbird December 14, 2019 Thank you for the positive review.. Our June release will eliminate your need to use the classic view for cable management. Please send the models with missing images to tech support for them to update in the model library. MS Mike S. IT Specialist Network Operations Government Administration Used the software for: 2+ years ### "Easy to get reports and see overall health of the data center in one page." June 14, 2017 4.0 Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset. Pros Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training. Cons Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. All plugins are now free!. Many people say we are the most multi-vendor solution. See full list http://addons.sunbirddcim.com/ JW Jeff W. Project Manager Education Management Used the software for: 2+ years ### "Easy to Customize" July 1, 2022 5.0 It helps us track what assets are in the data center, and locate them when they need service. Pros It's very easy to use and add custom fields Cons Sometimes we incorrectly enter information. Once the asset is listed as 'Active' it can be difficult to update certain fields. Review Source iI isa I. Data Center and Business Continuity Manager Banking Used the software for: 2+ years ### "Data Center Inventory Management" May 2, 2019 5.0 Pros With Sunbird Dcim you can conveniently do Data Center Inventory Management. I'm reporting cabinets and servers. Cons The licensing model can be a problem because it is cabin based. Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. Yes, we keep it easy and only license dcTrack by cabinet All features are included with no restrictions on the number of sites, devices, sq. footage, sensors, users, etc. FR Fritz R. MD Computer Software Used the software for: 2+ years ### "Sunbird's software solutions are innovative and intuitive to use. A number of important functions ar" July 2, 2018 5.0 Excellent overview, timely warning, optimal reports - and all with little effort! Pros All in all a convincing offer. Product, licensing model, price, service, etc. convince in comparison with other solutions. Cons In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets). Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We made sure we fully covered the data center, lab. IDF/MDF and colo models first. We that fully covered now, we are expanding into the office areas. CR Colm R. Datacenter Operations Computer Hardware Used the software for: 2+ years ### "Good communication" October 4, 2021 4.0 Overall, pleasant communications and openess to discuss moving the product forward Pros One pane of glass for ALL datacenter assets and information. Cons Disconnect between new Parts Tracker feature and main Assets feater Review Source Response from Sunbird June 28, 2022 Thank you for your review. BV Bart V. System Engineer Retail Used the software for: 2+ years ### "Review sunbird powerIQ" December 3, 2020 4.0 great tool to manage our smart pdu's Pros easy to use gui software works fast good support Cons Analytics and reports modules are a bit basic Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback! We plan to enhance our charting and reporting features in release 8.1 this year JL Jason L. Operations and Systems Analyst Information Technology and Services Used the software for: 1-2 years ### "DCTrack works for me" October 29, 2021 5.0 The main use I have with DCTrack is getting reports of inventory and tracking who the customers that own the inventory is. The tool makes this easy. Pros DCTrack makes it easy to visualize the data center and keep an inventory of all of the cabinets. I like the reporting features and the online help is outstanding. Cons I have no complaints with this product.. Review Source Response from Sunbird November 3, 2021 Thank you for the positive feedback and sharing your use case. GY Grigory Y. Technology director Information Technology and Services Used the software for: 1-2 years ### "Best DCIM solution" March 2, 2020 5.0 I'd like to note SunBird support team as fatest to reply on request and with quick solution. Pros Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement. Cons Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist. Reason for choosing Sunbird DCIM SunBird solves all tasks with less components Review Source Response from Sunbird July 6, 2020 Thank you for the positive feedback and the wish-list item. EW Eric W. Global Critical Infrastructure Engineer Information Technology and Services Used the software for: 2+ years ### "Solid product with great feedback and response team." June 20, 2016 4.0 Having deployed the Sunbird product line for nearly 4 years, there were several inflection points that forced us to make the decision: move forward with Sunbird or find another product. Each time that decision came up, Sunbird was able to act fast and provide immediate solutions to our problems. We are very happy with the customer support and responsiveness. Pros Simple UI doesn't overwhelm the new user yet still provides a full experience for the expert user. Cons Our rapid growth caused scaling issues, overloading the software. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We have a true partnership you and our customers. RS Ronny S. CEO Information Technology and Services Used the software for: 1-2 years ### "Easy to deploy Monitoring Solution" March 29, 2021 4.0 Pros The solution is very easy to deploy and to configure thanks to the Excel/CSV Import feature. I had the software up and running within a day. The user interface is easy to use and I especially like the easy-to-build dashboards. Cons Unfortunately the reporting is very limited and could be improved a lot. There are only a few pre-installed reports Also I would love to see PowerIQ acting as a NTP Server for the monitored facility items which is currently not supported. Review Source Response from Sunbird June 3, 2021 Thank you for the feedback. Love to hear you like the dashboard. We agree that the reports tab should be enhanced. This is one our roadmap. OY Olcay Y. Support Engineer Environmental Services Used the software for: 2+ years ### "Support Engineer" December 2, 2020 5.0 Pros very easy to use web interface, good dashboard reports. Cons Using the Classic view, no single line diagram. Review Source Response from Sunbird June 3, 2021 Thank you for the 10 out of 10 rating. The classic view has been fully replaced by the web browser view. ZB Zach B. Technical Support Engineer Information Technology and Services Used the software for: 2+ years ### "Sunbird DCIM Review" August 30, 2019 5.0 Pros Easy to setup and use. Easy to add devices one at a time or discovery wizard. Cons The analytics and reports could be cleaner and more powerful. Better exports of them too. Reason for choosing Sunbird DCIM Better functionality for what we needed. Review Source Response from Sunbird October 18, 2019 Thank you for the positive feedback. I will reach out to you to discuss your reporting ideas. Similar Products Featured