# Page 5 | Sunbird DCIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Sunbird DCIM the right Data Center Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106991/Sunbird-DCIM/reviews --- Sunbird DCIM 4.7 (174) [View alternatives](https://www.capterra.com/p/106991/Sunbird-DCIM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Sunbird DCIM ## Showing most helpful reviews Showing 101-125 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew C. Senior Engineer, Data Centre Operations Entertainment Used the software for: Less than 6 months ### "After our "Proof of Concept" of Sunbird, we found this tool extremely flexible, and easy to use." July 3, 2018 4.0 Very easy to use. Pros Any part of it can be completely customised to suit your needs, especially aspects such as the Dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our Data Centres. Cons We had certain "Workarounds" in place, in particular cabling between devices, compared to our original DCIM tool. But as mentioned above, Sunbird Support are very helpful. If you need something changed, then a Feature Request can be raised so Sunbird can look at adapting the tool. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. HK Haluk K. Server Engineer Banking Used the software for: 2+ years ### "Getting Better and Better" June 17, 2016 5.0 I have been using this product last two years and it has been improving and getting better since than. I love the 3D feature they just added with latest update. Keep up the good work and keep improving Sunbird. Pros Easy to use 3D view is great Good customer support Good integration with Raritan PDUs Cons Sometimes have problems with IE is not updating the info Classic view should go away! Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode. FD Franz D. staff Health, Wellness and Fitness Used the software for: 2+ years ### "FD\_Review" April 7, 2020 4.0 optimal powerdistribution management Pros The Dashboard, the Tree-Struktured Datacenter strukture, ability to add 3rd party products, floorplan integration Cons Setting up PUE, better sharper graphics would be desireable, Review Source Response from Sunbird July 6, 2020 Thank you for the positive feedback and the insight on PUE! VR Verified Reviewer Network Operations II Used the software for: Less than 6 months ### "Well developed infrastructure management tool!" June 29, 2018 4.0 Pros Very powerful tool for analytics and device management. We love using it to track power consumption per device and temperature/humidity in our data centers. Cons It took a while to get it configured and working the way we wanted it, but Sunbird was there to help us every step of the way and make sure we got the most out of their product. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video recordings of prior training sessions. TF Tony F. Data Center Manager Newspapers Used the software for: 2+ years ### "Sunbird DCIM products are user friendly and very scalable for large or small datacenter deployments!" June 15, 2017 5.0 we were able to do precise monthly charge-backs to clients for colocation services which was crucial to the client agreement. We have nice historical views of power usage as well for all our sites using intelligent rack PDU's and we even connected the DCIM to our power and cooling infrastructure for alert monitoring benefits. Don't have many cons, we've used the product for a few years now and it's a stable and reliable tool for our datacenter management team. Pros pricing was clear cut and scaled easily with license packs as needed. The tools are very intuitive and user friendly. We were up and running, tracking power in a few days. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. GL Gregory L. Systems Engineer Computer Hardware Used the software for: 2+ years ### "6 years of work with dcTrack & PowerIQ" June 14, 2017 5.0 Pros 24x7 managing both our Data Centers. Received on time a power, connectivity, humidity and water alarms. Produced a great reports. Cons dcTrack Classic View can't open a full screen view. It could be a great to have a full vision of the dcTrack configuration Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We heard your feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode. Brian J. Area Sales Manager Information Technology and Services Used the software for: 2+ years ### "Easy and simple to use" January 11, 2021 5.0 dcTrack is very easy to use and provides quickly and easily the information that a data center team needs to be in control of all equipment and cabling. Supplemented with PowerIQ for further information about power consumption or e.g. lack of power for a new project. Pros 3D view of the row with racks as well as the dashboard information. Cons Models library should be updated more often. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback! We update the library every month on the first business day of the month. Plus we do offer updates on demand as need. In addition you can always create a model as needed to keep a project going. MCMD Mary Carl Martin D. NOC Analyst II Information Technology and Services Used the software for: 6-12 months ### "Lack of Documentation " November 28, 2019 5.0 We use it as our monitoring tool and Sunbird is good compared to other monitoring apps./ Pros Easy to use and synchronized with out UPS and PDUs Cons Lack of documentation on the application itself. Reason for choosing Sunbird DCIM Cheaper and it will best work with our devices. Review Source Response from Sunbird July 6, 2020 Thank you for the positive feedback. I will reach out to you on the documentation and free training. BJ Brian J. Datacenter Coordinator Used the software for: 1-2 years ### "World class support and easy to use" June 30, 2018 5.0 We have been in full control of all our datacenters word wide Pros The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments Cons Models library could be more correct and updated more often not only once a month. More pic to the 3D view. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We will do mid month updates if requested by a customer, plus you have the ability to create your own models if you need and can set to either have them updated or not when you upload our update SA Sazzad A. Assistant Manager, DC Opearations Financial Services Used the software for: 2+ years ### "DCIM at bKash " May 2, 2020 5.0 So far it is good & specially support is excellent Pros Graphical Presentation of data & charts. Cons notification system ( No sms notification ). Reason for choosing Sunbird DCIM Consultant suggest Review Source Response from Sunbird July 6, 2020 Thank you for your positive feedback. ML Marc L. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Good Support - dcTrack Viable Option for DC Ops" April 26, 2019 4.0 Pros Lots of features and has a great support team; willing to consider suggested new features; good API Cons Somewhat of a steep learning curve; can be a little slow at times with large DC footprints; Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. We offer free weekly training every Wednesday. See our support portal for more details and for recordings on prior training sessions. DS Don S. Datacenter Manager Chemicals Used the software for: Less than 6 months ### "Sunbird Implementation" August 5, 2022 5.0 Pros Visualization of datacenters and ease of integration across sites. Cons Initial setup takes time to pull in from existing tool. Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Reason for choosing Sunbird DCIM Features, ease of use, pricing and support. Review Source NF Nicholas F. Information Technology Specialist Government Administration Used the software for: Less than 6 months ### "Best DCIM available." August 5, 2022 5.0 We just started using it be we are loving it. Pros Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support. Cons Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done. Review Source JD John D. IT Director Computer Software Used the software for: I used a free trial ### "Everything and more" July 1, 2019 4.0 We have a lot of PDU's and UPS's distributed around the globe, all with varying firmware and configurations. The need is to bring all those inline easily, and then be able to monitor them. My NMS doesn't have explicit monitoring for our PDU's, so being able to use DCIM and traps makes that a breeze. Pros Straight forward and easy to install and begin configuring. Logically arranged and understandable in MOST areas but a quick trip to the documentation has cleared up any confusions. Cons It seems very slow to start-up on login, but I don't know why. Being unable to login to a shell and see the system and processes is frustrating at times like that. Reason for choosing Sunbird DCIM Still in eval, but as it's maintained in direct relation to the manufacturer our PDU's I feel assured it will continue to support them. Review Source Response from Sunbird October 18, 2019 Thank you for the positive feedback. I will follow-up with you on the login speed. JC Jose C. Project Manager Telecommunications Used the software for: 6-12 months ### "DCIM with Powerful Monitoring Capability , Client expects BMS capability!" April 30, 2022 4.0 Should be more responsive especially to overseas partners Pros Being able to produce a lot of features in Monitoring, end users translating it to being able to "Control" monitored equipment. In the long run, dashboard arrangement becomes user friendly as you get used to it. Cons Programming support takes too long on reply! Review Source Response from Sunbird June 28, 2022 Thank you for the feedback. We let engineering know about your comments. VR Verified Reviewer Operation and Maintainance Senior Engineer Telecommunications Used the software for: 2+ years ### "PowerIq" January 25, 2019 5.0 Dedicated support , responsive and problem solving. Pros \-Easy To use -Responsive&quick in action -Accurate Data Cons \-low flexibility on gauges an data handling -low customization options -updates where to often in a while , takes a lot of time with maintenance. Review Source Response from Sunbird January 30, 2019 Thank you for the review and positive 5 start feedback on our support engineers and overall quality. We just released a new release. It has a new health and capacity dashboard tile widget that was very popular with our beta customers. Are you available for me to give you a demo of it? JM Jeff M. Senior Systems Engineer Computer & Network Security Used the software for: 2+ years ### "Reporting " June 10, 2021 4.0 Worked with \[SENSITIVE CONTENT HIDDEN\] with an issue in PowerIQ reporting where she was able to create a custom report to pull the correct power information we needed. She did this very quickly. if i could use one word for her it would be "Awesome" Pros once set up it is simple to use and provides ability to monitor PDU, control them, and pull power reports. Cons Could use more features for reporting in future versions. Review Source Response from Sunbird November 3, 2021 Thank you for the positive feedback, JF Jean-Christophe F. DCS Data Center Management Operations Chemicals Used the software for: 1-2 years ### "Good software" July 1, 2019 4.0 Pros Simply to use , integration asset with Xl sheet , vision in 3D . Cons The integration of a lot of PDU between DCIM and Power IQ , Ea : Netbotz Rack Monitor from APC integration problem with sensor ..... Review Source Response from Sunbird October 18, 2019 Thank you for the positive feedback. i will follow-up with you on Netbotz. MD Mark D. Data Center Information technology. Information Technology and Services Used the software for: 1-2 years ### "Sunbird PowerIQ and DCIM Track tool." April 26, 2019 5.0 I been in the information technology sector for the last 30 years and Sunbird have the best customer services and support that I worked with. Pros Both software's are great and easy to use. Love them. Cons None / all great I didn't find anything that I did not like. Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. DH Dennis H. Project Manager Defense & Space Used the software for: Less than 6 months ### "I'm excited to get to work everyday because I know I'm going to be working with DC Track!" April 27, 2018 5.0 The capability to utilize a single database to not only manage our data center racked assets but to also integrate with our incident and change management tool. Pros The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need. The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center. Cons Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details). Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. That was a very popular ask and so it is now a product feature. You can create unlimited custom fields, edit pick-lists, set default values and customize your page layout. Plus hide fields you done use and make specific fields required. Custom fields can be of any type - date, text, check box, single select pick-list, multi select pick-list, etc. CH Clifford H. Senior systems manager Computer & Network Security Used the software for: Less than 6 months ### "Great software " November 24, 2021 5.0 Pros The customization of just about every aspect of this software Cons So far I haven’t found anything. It’s a solid program that is backed by solid customer service. Review Source Response from Sunbird June 28, 2022 Thank you for your review. DV David V. Infrastructure Engineer Hospital & Health Care Used the software for: 1-2 years ### "Datacenter design before construction" May 31, 2021 5.0 dcTrack helped us to design our datacenter long before building it. It helped to define the rules of the public tendership. Now that the DC is built, we added PowerIQ in order to collect data from the PDUs and the sensors. PowerIQ is very powerfull in managing data from the PDUs. Pros Visualisation is very important for us, and the move by drag-and-drop was very usefull. Cons Complexity of working with import excel file to execute some specific tasks (ex: create ports on patch panels) Review Source Response from Sunbird June 3, 2021 thank you for the positive feedback. It is great to hear that you have our full solution and you used it to design your data center. I will follow-up with you to learn more about your thoughts on how to make import ports easier PF Peter F. Technical Lead Government Administration Used the software for: 2+ years ### "Outstanding Customer Service and Overall Technical Support for NIST!" June 17, 2016 5.0 Here at NIST we have had multiple support tickets open for various issues. Each one was handled by your staff with the utmost professionalism and courtesy. All issues have been resolved in a timely manner. I would highly recommend your services/products to anyone. Thanks so much for you continued support. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. LW Lars W. Service Owneer Retail Used the software for: 6-12 months ### "Great product" May 3, 2021 5.0 Pros Great product that keeps improving. Specially with input that we have. Cons When working from home the tool is a bit slow to access through VPN / Citrix. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback. We appreciate input from customer like you as together we can create the gold standard for DCIM software. AL Alan L. VP Banking Used the software for: 2+ years ### "Powerful combo - dcTrack/PowerIQ" June 17, 2016 5.0 We implemented dcTrack and PowerIQ a few years back. The team at Raritan/Sunbird has always been responsive to our suggestions and concerns. The tools have met our needs. Pros We like the ability within PowerIQ to control our vendor agnostic managed rack power strips. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. 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