# Page 6 | Sunbird DCIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Sunbird DCIM the right Data Center Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106991/Sunbird-DCIM/reviews --- Sunbird DCIM 4.7 (174) [View alternatives](https://www.capterra.com/p/106991/Sunbird-DCIM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Sunbird DCIM ## Showing most helpful reviews Showing 126-150 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jan L. Senior infrastructure architect Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great. And fast response when creating a ticket nice tool" February 24, 2023 4.0 Fast support they follow the case to the end, and ask newbie about stuff and help out if you’re in doubt Pros The overview of item power connections assets It a huge tool. Find new corner’s every day So I think I could learn something new every day But I don’t have the time Cons There was already a patch to install when I was finished, so I had to wait before I could start to get a feeling with the software But it could mean we work fast and will not let our customers down Reason for choosing Sunbird DCIM Some people from my team has used it before and recommend it Review Source BJ Brian J. Power Infrastructure Project Manager. Government Administration Used the software for: 2+ years ### "GTS (DoS) Problem Management" June 21, 2016 5.0 My experience from the cradle has been top notch and unbelievable. I stared my relationship from Raritan and continue through Sunbird. Pros Very customized, robust, detailed, and user friendly. Cons I have non at this time, it just keeps getting better. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. KL Kevin L. Sme Used the software for: 2+ years ### "Awesome" May 17, 2017 5.0 Pros Its vendor agnostic and awesome! They are very easy to work with. Definitely worth a look!!!!!!!!! Cons None. There are no cons that I think of, which is great!. I am a happy customer all around!!!!!!!! Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. JB Joseph B. ESA Government Administration Used the software for: 6-12 months ### "The product is extremely useful when trying to determine overall facility power consumption." June 14, 2017 5.0 Being a High Impact FISMA IT system we are required to have automated mechanisms in place for all aspects of the system to include infrastructure. The power requirement has been satisfied. Pros I've found it very easy to configure and use. Setup was a breeze out of the box and any local shortcomings were easily rectified by tech support. Cons Reporting capabilities are somewhat limited. I had trouble initially setting up the reports and would have liked the output to be a little more granular. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. Reports can now be scheduled for automatic creation and distribution. JJ Juan J. IT Infrastructure & Data Center Pharmaceuticals Used the software for: 1-2 years ### "Efficiency and optimize software for data center database" October 8, 2019 5.0 Pros Can easily dispose, manage and modify all the data. Cons The dashboard details, it's necessary to be more exact. Review Source Response from Sunbird October 18, 2019 Thank you for your positive feedback. I will reach out to you to discuss your dashboard insights. AO Andrew O. Senior Engineer Hospitality Used the software for: 2+ years ### "Test" February 3, 2019 4.0 Overall good Pros Ease of use of the software. GUI looks good Cons Licensing could be better on the website Review Source Response from Sunbird February 7, 2019 Thank you for your feedback. Customer success has always been our number one priority. Reviews and customer user groups are a key source of learning for us. AP Antonio P. Data Center Manager Used the software for: 2+ years ### "Great Software, excellent support team!" June 14, 2017 5.0 Pros Ease of use, every new version is better than the last. support team help is great. the functionality between my devices (pdu's, crac unit's, Temperature sensors) is outstanding. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. SA Simeon A. Student Data Center Specialist Information Technology and Services Used the software for: 6-12 months ### "Sunbird DCIM Review" February 1, 2021 4.0 Pros From what I've seen and used so far DC-Track has been overall pretty easy to use and implement into our work environment. Cons The only downsides that I have seen so far are occasional slowdowns with the program. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback. Please feel free to report future slow downs to tech@sunbirddcim.com so we can determine the root cause. RL Robert L. Datacenter Engineer Defense & Space Used the software for: Less than 6 months ### "Sunbird review" June 6, 2019 4.0 \- We can look in our datacenters without having someone there - Nice dashboards with information about rack space, power usage etc. Pros Sunbird gives us the possibility to show in which datacenter, rack and U height or assets are without having someone on site. With dcTrack and PowerIQ togheter i can see everything i want in one dashboard. Cons Because there are a lot of features sometimes its hard to find out how it works. \*But the Sunbird support is good and there's a lot of documentation. Review Source Response from Sunbird October 18, 2019 Thank you for your positive feedback. We offer free weekly training every Wednesday. You can register to attend via our support portal. We also post recordings so you can view past sessions. This weeks is on automation via integration with ServiceNow. TW Tanner W. NOC Technician Telecommunications Used the software for: 6-12 months ### "Tanner's Sunbird DCIM Software Review" June 17, 2016 5.0 We were tracking all of our PDUs through spread sheets and monitoring ping through solarwinds before coming across this product. It has helped our facilities staff immensely with monitoring power usage throughout all of our sites. Pros I really like the Data Center tab where i can expand down and see what equipment and pdus are located in each rack. Cons When setting the display to PDU name it hides the IP address of the PDU and vice versa. It was apparently a security concern for some companies, but a pain for us. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. MM Marco M. SRE Information Technology and Services Used the software for: 6-12 months ### "PowerIQ just works!" September 10, 2021 5.0 Pros Easy to setup, easy to administer, the integration with AD is a must. Cons The report intuitiveness can be enhanced Review Source Response from Sunbird June 30, 2022 Thank you for the review. CG Cyril G. Project support Datacenter Information Technology and Services Used the software for: Less than 6 months ### "Review Cyril Gomes - EDF" July 1, 2021 5.0 Ouverture du DCIM à un plus large publique au sein de l'entreprise car il est "user friendly"' Pros Facilité d'utilisation, partie visualisation très agréable à utiliser. Large choix de reporting via les Widget. produit intuitif Cons Gestion des widget en SQL. Pas de possibilité de créer ses propres widget graphiques sans passer par le support Sunbird Review Source Response from Sunbird September 13, 2021 Thank you for the positive feedback. Just want to make sure you know we create the graphical charts for you free of charge and can usually turn them around in a couple of days. BR Bill R. Tech Facilities Manager Telecommunications Used the software for: 6-12 months ### "Ease of use" June 26, 2020 5.0 Pros Easy to set up . Sunbird listens to the end users and implements our ideas into future releases. Provide ongoing training very responsive to questions and issues. Cons better ingratiation with UPS systems , Review Source Response from Sunbird July 6, 2020 Thank you for your positive review and input on the UPS. EK Ellison K. Sr Engr Cslt-Product Engring Telecommunications Used the software for: 6-12 months ### "Excellent Customer Service" May 2, 2022 5.0 Trying to get full asset management and control for tracking and assignments in lab environment...was planning to expand to use PowerIQ but not looking promising at this point. Pros Asset Inventory feature was primary driving force behind purchasing the dcTrack license...unfortunately I am still struggling to get the software setup and operational since I am not experienced with APIs to ease initial setup. Cons Cannot get asset inventory setup easily/successfully. Reason for choosing Sunbird DCIM Recommended by other Verizon lab users Review Source Response from Sunbird June 30, 2022 Thank you for the review. VR Verified Reviewer Business Development Information Technology and Services Used the software for: Less than 6 months ### "It is easy to deploy" October 27, 2018 5.0 Pros Without reading user manual, I was able to build the database quickly. Cons Easy to use. The pre-configured dashboards are useful and it is good to start using the software very quickly. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. HC Heng C. IT Operations Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Review" November 3, 2020 4.0 Pros Looks easy and intuitive to use. Low maintenance. Does what it says. Cons Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods. Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Review Source Response from Sunbird June 3, 2021 Thank you for your feedback. We have added support for SAML2 to support single sign on with most identity providers. Emmanuel D. IT Facility Engineer Information Technology and Services Used the software for: I used a free trial ### "Sunbird DCIM Review" April 13, 2019 5.0 It is a wonderful tool to manage Data center infrastructure and provide a clear non-ambiguous data about each component inside. It is a Very important tool that provides insight about the overall functionality of each component. Pros \- Ease of Access - Flexibility - Reliability - Robustness - Security - Agility - Inclusiveness - Interactive UI Cons \- Connectivity Issues - Data fetch and refresh rate Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. The data polling rate and refresh rate are configurable so you can adjust it to meet you needs. We offer free weekly training every Wednesday. See our support portal for more details and for recordings on prior training sessions. RS ROYER S. Production Engineer Insurance Used the software for: 1-2 years ### "Easy Management of a datacencer with DCTRACK" September 2, 2019 5.0 Pros A lot of capabilities. Visualisation in 3 dimensions of Datacenter. Workflow for work orders very easy. Integration with PowerIQ Cons Maybe user roles could be more specific. Review Source Response from Sunbird October 18, 2019 Thank you for your positive feedback. I will reach-out to you to discuss your role base access control needs. Our current capabilities are very advanced allowing you to make assignments all the way down to the device custom fields. But our developers are always looking for new advanced use cases to meet. Sounds like you have a good one! JV Joshua V. Infrastructure Technician Information Technology and Services Used the software for: 6-12 months ### "Amazing product!" January 25, 2019 5.0 Pros Very easy to use and straightforward. Customer service representatives were nice and very helpful as well! Cons We experienced high volumes of alert notifications, but one of the way we dealt with this was by lowering/raising the thresholds for each sensor. Review Source Response from Sunbird December 14, 2019 Thank you for the positive review. We have recently made it even easier to manage your threshold levels in release 7.0, plus added 3 phase balance thresholds and circuit breaker state change. OLIVIER L. MOE convergence DataCenters Insurance Used the software for: Less than 6 months ### "Good product" December 3, 2018 4.0 We currently manage 2 rooms representing about 120 bays. The settlement of DCIM has been facilitated for the functions of imports (. xls) by mass - 1300 Items Pros DcTrack integrates a very useful worflow for proximity gestures especially for outsourced Datacenter managed by an external stakeholder Cons The creation of the models is tedious especially for the placement of the ports Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We also provide a free service to create the models for you. Just create a ticket with the model names via our support portal https://www.sunbirddcim.com/dcim-technical-support. SW Scott W. Manager, IT Operations Financial Services Used the software for: Less than 6 months ### "Sunbird DCIM - Great software, Great service" September 28, 2018 5.0 Going from Excel spreadsheets to using Sunbird is awesome. We are now able to produce the required reports in minutes as opposed to hours. We are newer users of Sunbird but I am very happy we made the decision to work with them. Pros The software is very compact and even with a small learning curve easy to use. We installed Sunbird according to the provided instructions and performance has been great. Best support I have seen in a long while for any software we use. You call or email and are instantly contacted back. People are very helpful even after talking to them multiple times a day. Cons The nature if DCIM software is very tedious and that is not a shot at Sunbird because it would be the same with any of the software you can buy. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. nC neil C. Team Lead Information Technology and Services Used the software for: 6-12 months ### "Excellent Product" April 2, 2019 4.0 Has enabled a detailed view of assets and power usage Pros Intuitive menus Ease of use A wealth of information Cons Have not come across anything that is negative yet Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. IM Ian M. Data Centre Analyst Dairy Used the software for: 6-12 months ### "Highly Useful & Functional Tool" April 27, 2019 5.0 Data Centre Facility Reliability & Performance is now being monitored and measured. Pros Ease of Setup & Configuration In depth levels of monitoring and customization Excellent new Health Dashboard Tiles Cons Limited Reporting Options for financial reports & UPS status. Review Source Response from Sunbird December 14, 2019 Thank you for the positive feedback. Hope to see you at our next London user group so we can discuss your financials and UPS reporting needs DO David O. Data Centre Technician Information Technology and Services Used the software for: 6-12 months ### "A game changer for data centre management" November 13, 2020 5.0 Very positive, makes management and planning so much easier. Pros The asset list makes importing, exporting and editing what is in my data centre easy and intuitive. Great to export a complete list of what we have to whatever department needs it. Cons I would love a desktop version of this software, I feel it doesn't get enough of my systems resources when I use my web browser. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback! SS Sander S. LAB/Floor Manager Information Technology and Services Used the software for: 6-12 months ### "Review PowerIQ DCIM" November 3, 2020 5.0 Very pleased about multi vendor PDU support by plugins Pros One Screen overview for Health DC and all PDU's LDAP support Backups PDU tagging for reports Cons No memory when you come back to a previous TAB screen (Need to open the complete folder tree again to go to the DC racks) Reason for choosing Sunbird DCIM Very good support site Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback. We are updating the tree view, I will ensure your feedback on memory gets to the developers. Similar Products Featured