# Page 7 | Sunbird DCIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Sunbird DCIM the right Data Center Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106991/Sunbird-DCIM/reviews --- Sunbird DCIM 4.7 (174) [View alternatives](https://www.capterra.com/p/106991/Sunbird-DCIM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Sunbird DCIM ## Showing most helpful reviews Showing 151-174 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Jim E. Data Center Engineer Computer Networking Used the software for: 1-2 years ### "Excellent customer support" September 10, 2021 4.0 Pros I like the ability to monitor within PowerIQ Cons Models Library can be very cumbersome and establishing ports Review Source Response from Sunbird September 13, 2021 Thank you for the positive feedback. Did you know we create the models and ports for you for free as if you are on maintenance? DE Duncan E. Systems Engineering Telecommunications Used the software for: Less than 6 months ### "Great Customer Service" September 1, 2023 5.0 Pros Great support both during our POC and from the support team now we are fully onboarded Cons Further work that could be completed on the network physical layer Review Source SP Stephen P. Hypervisor Tech Support Engineer Automotive Used the software for: 2+ years ### "Invaluable tool for managing a lights out data center." January 29, 2021 5.0 I am glad we have the software and grateful that our data center manager keeps it updated. I have also had favorable experiences with Sunbird support. Pros The user interface and flow to find information is extremely easy. Cons What I like least is having to use it because I use it primarily to locate gear for repair, and in my world repair means we are having an outage. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback! DT David T. Data Center Capacity Analyst Information Technology and Services Used the software for: Less than 6 months ### "Great customer service " August 6, 2020 4.0 Pros I think one of the best features of this is the visualizations of our physical sites. Sometimes getting a look in to the facility or a top down view helps in planning Cons We are still in the process of fulling brining the system up to speed. I think there is room for improvement on making the UI to integrate dcTrack & PowerIQ better Review Source Response from Sunbird August 17, 2020 thank you for the positive feedback and insight on integration. We plan to make some improvements in that area in 8.1 CD Chai D. Technical Support Manager Information Technology and Services Used the software for: 1-2 years ### "3D Visualization with Real Time Data" June 6, 2019 5.0 \- easy to monitoring - easy to learn Pros 3D Visualization and easy to monitoring Cons Automate Workflows and Data Exchange Review Source Response from Sunbird December 14, 2019 Thank you for the positive review. I will follow-up with your via separate email to understand your needs in the workflow and data exchange areas. We love to increase automation. rB remi B. IT Project manager Airlines/Aviation Used the software for: Less than 6 months ### "New happy Sunbird customer" April 3, 2023 5.0 Still in the implementation, we started with dcTrack and are on the way to integrate powerIQ, but all the users of the product are enthousiast! Pros Easy integration and Friendly user interface. Cons ServiceNow integration could be enhanced with a GUI instead of xml configuration Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Review Source SZ Steve Z. Infrastructure Engineer Financial Services Used the software for: I used a free trial ### "Trial period " August 28, 2020 5.0 Pros The software appears to offer most of the functionality we are looking for to bring our numerous requirements into a single point of view and allow for detailed analysis and reporting. Cons Have not found anything at this point. Perhaps the only downside is the work involved in setup. Review Source Response from Sunbird June 3, 2021 Thank you for your positive feedback! RH Robyn H. Program Manager Telecommunications Used the software for: 6-12 months ### "Total solution ... " June 2, 2020 5.0 In-rack asset inventory Source of Truth. Pros The 3D visualization is by far what I like most about the software. It allows a view into a facility without the need for actual presence. Cons It has a fairly steep learning curve, but given the depth of features and functions, this is to be expected. Review Source Response from Sunbird July 6, 2020 Thank you for the positive review. Our customers and measured data helped us create 3D Visualization that is "better than being there". HK Herzel K. Technical Support Computer Software Used the software for: 2+ years ### "Designing a new server room for customers and maintenance." July 2, 2018 5.0 Pros The software is easy to use, the information is accessible and clear. Minimal mouse clicks. Detailed reports Cons Almost nothing. Software that is improved with each update. Always add and improve. Disadvantages corrected in new releases. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. GW Georg W. Datacenter Management Automotive Used the software for: 2+ years ### "Quick resource overview" December 3, 2018 4.0 very good overview of resource utilization good planning tool Pros easy to handle intuitive good monitoring Cons Some data in monitoring cannot be used for a report. graphics in reports for management are missing or are only possible via detours Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. CG Colin G. IT System Admin Pharmaceuticals Used the software for: Less than 6 months ### "Great DCIM tool" August 7, 2020 4.0 Pros Easy to use and administer Very good documentation Great support Cons 5 licenses for floor ups is excessive in my opninion Review Source Response from Sunbird August 14, 2020 Thank you for the positive feedback. I will look into the the ups license. The thinking was that a floor UPS is more that 5 times the cost of a rack pdu plus you typically only have far few UPSs. JC John C. Senior Systems Administrator Information Technology and Services Used the software for: 1-2 years ### "Good, but ew need trainign on what else it can do for us." June 17, 2016 5.0 I inherited this product from a colleague that has left the company, so I am not sure of the capabilities of the software, and if we can integrate it with our other data center products, both from Raritan as well as APC. Pros The ability to see all of our PDUs in a single screen. Cons It doesn't do an automatic log in to the PDU when I click the link for the PDU. It would be nice if it stored the log in information and logged me in automatically. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. All plugins are now free!. Many people say we are the most multi-vendor solution. We support APC, Raritan, Server Tech, Geist, CPI and more. You can perform single sign-on with your Raritan PDUs. See full list http://addons.sunbirddcim.com/ fL francesco L. Mr Computer Software Used the software for: Less than 6 months ### "an happy customer." December 3, 2018 4.0 I am fine with it. Pros the 3D view the technical support is excellent Cons I am still in a learning curve and I have never used a more detailed software like dcTrack. it is not easy until you learnt it enough. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video records of prior training sessions. JV John V. Director of Professional Services Information Technology and Services Used the software for: 2+ years ### "Great DCIM Tool" June 20, 2016 5.0 I am an implementation partner for Sunbird. I love working with their product. They make it very easy to load data from spreadsheets and quickly stand up an instance of the tool with the client's data. Pros Installs very clean. The OS and database are all packaged and installed as a VM. The developers listen to your feedback and are constantly updating the software. I have always received great support from their staff. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. MK Muhammed K. Senior Architect Telecommunications Used the software for: I used a free trial ### "Datacenter inventory" May 13, 2019 4.0 Pros I reviewed Sunbird for demo purposes. I can say the product is actually successful. But as the number of insufficient support team in Turkey. The most successful aspect Cons As the number of insufficient support team in Turkey. Review Source Response from Sunbird December 16, 2019 Thank you for the positive review. We support Turkey with a local partner named Valen. They are a very good at service and support. Maybe you connected to our USA support via our portal. I will remind them that they can also leverage Valen. We also have have an SE Manager that speaks Turkish. He previously worked at Telcoset in Turkey and moved to the USA to work for us. JR John R. Engineer 1 Used the software for: Less than 6 months ### "Much better than our former product, Nlyte - don't buy that...." July 27, 2018 4.0 Pros Customer Support has awesome response time. dctrack and power iq are laid out in a logical way and just work Cons Would like to be able to "tweak" and handle more custom configuration, but the out of the box stuff is really pretty good. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. With release 7.0 you can customize your dashboard reports & widgets plus share a link for display in a custom portal. RS Robert S. Senior System Specialist Retail Used the software for: Less than 6 months ### "Solid offering for a DCIM solution" June 5, 2019 4.0 Improved single point of management for asset management, warranty management, finding a server on the data center floor, mapping single points of failures at a hardware layer, work flow management, and others. Pros Visualization, Capacity add recommendations, reporting. Solid search options. Cons Lots of spreadsheet (CSV) importing to make mass changes, seems like that should be part of the gui. Flash is still part of the solution. Review Source Response from Sunbird October 18, 2019 Thank you for the positive review. Release 7.0 is available now and it does not contain any "flash". 7.0 is an easy self installing upgrade. MG Michael G. Critical Power Engineer Telecommunications Used the software for: Less than 6 months ### "Lab Testing" January 2, 2019 5.0 It lets me control the power intake and out put in my labs. Pros It lets me get a better view of what my equipment is doing and what I need to change in my power requirements. Cons I haven't found anything yet that I don't like. Review Source Response from Sunbird December 14, 2019 Thank you for the positive review! CW Chad W. Data center Engineer Insurance Used the software for: Less than 6 months ### "Great informational and functional software" December 3, 2020 5.0 Pros Very easy to use and figure things out if not known. The website has a lot of great information on setup and use. Cons There is a lot of options so it can feel overwhelming but once learned, it’s pretty easy. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback! LP Lori P. Systems Administrator Higher Education Used the software for: Less than 6 months ### "Great experience with Sunbird" March 26, 2021 5.0 Pros I am brand new to the software, but so far I'm very impressed with the details and options, and how intuitive the system seems to be. Cons I haven't used it long enough to answer this - haven't found anything I don't like. Review Source Response from Sunbird June 3, 2021 Thank you for the positive feedback. It is great to hear that you are a new user. Are you aware that we offer free training every Wednesday? I will send you the link to register. SD Sajeda D. Service Desk Supervisior/ Adminstrator DCIM Information Technology and Services Used the software for: Less than 6 months ### "Awesome Support" March 28, 2022 4.0 Pros Even if you are not familiar with managing Data centers, the Support Team will make everything easy with swift support. thank you best team ever. Cons using the templates, filling template is not easy. Review Source HT Hector T. Production Support Engineer Information Technology and Services Used the software for: Less than 6 months ### "Where was sunbird 15 years a go" October 30, 2018 5.0 I love it and customer service is grate Pros The 3D and how east it is to load servers on to rack Cons I have nothing bad to say about the software Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. KK Keshav K. Manager-Technical services Information Technology and Services Used the software for: Less than 6 months ### "Dashboard " June 5, 2019 4.0 Pros Dashboard - health report.. Ashare, cooling chart.. Floor plan integration Cons Reports.. Expect more customization in reporting Review Source Response from Sunbird December 14, 2019 Thank you for the positive review. I will reach out to you via email to understand your reporting ideas. MS Matoula S. Network Admin Consumer Goods Used the software for: Less than 6 months ### "Sunbird or PowerIQ Software" June 30, 2016 5.0 The reason we bought this Sunbird or PowerIQ software because we want to be able to manage and monitor all of the OOB products (competitor). Once we have this software setup, test and we try to added all the OOB product by configured SNMP, but some brand and model like Raritan and Avocent can be mornitor but not all other products. Pros It would be nice, if Sunbird or PowerIQ software can both work on Windows and Linux platform. Sunbird only can monitor specific OOB products that listed on the products lists. Cons The least about this software is not all OOB products can be monitors. Review Source Response from Sunbird December 16, 2019 Thank you for your positive feedback. All plugins are now free!. Many people say we are the most multi-vendor solution. See full list http://addons.sunbirddcim.com/ Similar Products Featured