# Symantec Enterprise Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Symantec Enterprise Cloud the right Compliance solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/reviews --- Symantec Enterprise Cloud 4.5 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Symantec Enterprise Cloud Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews Elysha sądo E Business Development ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years. “Symantec has worked superbly with its brought together administration entrance.“ December 30, 2020 Elysha sądo E Business Development ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years. “The license structure and cost is high.“ December 30, 2020 PP Partha P ConsultantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Our IT team has full control over any software installations.“ July 26, 2020 MT Manas T ConsultantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Email protection and website validation are great“ February 12, 2021 MT Manas T ConsultantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Its very easy to use and handy.“ February 12, 2021 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elysha sądo E. Business Development Manager Banking Used the software for: 2+ years ### "A software to defend against malware attacks." December 30, 2020 5.0 Symantec Endpoint Encryption security makes sure about the endpoints on an organization, regularly characterized as end-client gadgets. Overall an excellent antivirus and Malware location and kill software utilized in the greater part of the significant level corporate organizations. Pros Symantec Endpoint Encryption is a genuine investment item. Since you can utilize the item effectively even in old windows working frameworks. On certain gatherings like it utilizes a great deal of CPU and RAM assets. If the PC you are utilizing is old, it is practically difficult to work with this PC even with applications that utilization some RAM assets. So in outline, but since Symantec Endpoint Protect is such a light software this is not the case for it. Symantec has worked superbly with its brought together administration entrance. The specialist/customer itself is anything but difficult to convey once you comprehend Symantec's interface. Strategy the board could utilize some work, however, given the class of programming, it covers the fundamentals, to say the least. Email notices are an absolute necessity for me and this product does it well. It doesn't make a difference if the function was settled naturally or not, administrators consistently get notices. Cons Tech support help can be a touch of disappointing now and again particularly if the current issue isn't legitimately identified with the operator. Entry related issues can set aside a little effort to fathom and all the more so since Broadcom took them over. The license structure and cost is high. The way that there is a great deal of distinction between contenders makes you think while picking the item. Ben Symantec firm necessities to show its valuing strategy. The recurrence and regular upgrade are not as regular and consistent. Review Source JA Jerry A. IT System Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Love SEP" December 3, 2019 5.0 This software works extremely well for us. It is easy to setup the SEP Manager, and it is easy to roll out the software to our endpoints. After we managed to configure the SEPM the way we needed it, it's pretty much trouble free after that. Users do not know it is even on their systems until they receive a detection notification. The software never seems to bog down our systems. It is easy to update (definitions and software itself when required). It performs better than others we've tried in the past. Pros Software is perfect for our environment because it is light weight, and is pretty much invisible to the users. Cons Managing it effectively requires the SEP Manager component, and that leaves a lot to be desired. It is slow, clunky, and awkward to navigate. Alternatives considered [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Symantec Enterprise Cloud Pricing was just right for us as a non-profit. I would definitely recommend this to anyone in the non-profit sector. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) McAfee wasn't catching malware like it should have. Ran tests with SEP, and SEP caught what McAfee did not. Review Source VR Verified Reviewer Senior Information Security Consultant Information Services Used the software for: 2+ years ### "Leak of support, updates are missing or coming once a year" January 19, 2019 3.0 Pros It integrate easily with email clients Cons On Mac os doesn't work anymore after the latest update (so on the iOS). The support is missing (they answer at customer's emails after months). Since this is a corporate solution, this is not acceptable. Review Source Özgür E. Production Development Supervisor Automotive Used the software for: 2+ years ### "Reliable solution for your protection - good choice for business needs" May 15, 2019 5.0 As a summary, I really like having 2 different scan options (Active scan & Full scan). For me this software is really user friendly due to simple interface and limited number of pop-up alerts. It does the job at top level if you have a SSD (but also perms OK with regular HDD's). I think it is one of the bests for business protection needs. Pros I like using Symantec Endpoint. First of all, the interface is very lean. Anti virus, anti-thread and anti-spyware protection features are working properly. Alerts you when a threat available - I mean alerts you if it's really a thread (not like some free programs which alert you for almost everything, including pop up etc.) There are two different type of search option available: 1) Active scan (1-2 minutes; very good and fast) 2) Full scan (30-120 minutes; very detailed). On the other hand you can manage different settings like; client management, exceptions or network). I have a SSD on my business laptop; so never faced any issue; but it was also working fine with a regular HDD previous laptop. Cons There are two things to mention. First of all, Symantec (so as some other protection software) may cause old devices to slow down when you start up. This generally happens with regular HDD's. However not an issue, if you have SSD. Another issue ir full scan can take around 2 hour time; which is the max. range as written on the Symantec screen - of course this depends how much you have used your hard drive capacity. Review Source EMEL K. PD Chassis Supervisor Automotive Used the software for: 2+ years ### "Business level protection from threads with high performance" July 18, 2019 5.0 In overall, Symantec Endpoint Protection performs wery well. It is a high end business level protection solution. There are many players in the area of Virus, internet and threat protection in the market. However; I think Symantec has good advantages and a logical choice for your office life Pros First thing to mention about Symantec Endpoint Encryption is the high protection performance for all kinds of treats . Secondly, it is easy to use and has a simple interface (although it is a bit old fashioned). For the features; there are 2 basic scan option (Active scan and full scan). Especially active scan takes only a couple of minutes and gives you flexibility. The settings can be configured; but also can be restricted by the IT admins. You can view all the scan logs from spyware, threats and virus and also quarantine records as well. Status of network and hardware protection also shown on main screen. These are quite adequate for end users. Cons There are only a few issues to mention about Symantec Endpoint Encryption. It does cause old techs (or computes with regular HDD) to slow down especially during start up. If you're lucky to have a SSD or high RAM/CPU, then this is not an issue. Another issue may be considerably long set up time; but not a big deal. Review Source Mathew W. Executive Vice President Transportation/Trucking/Railroad Used the software for: 2+ years ### "The over-protective tool delievring the best services for network and servers protection. " September 12, 2019 5.0 Symantec although offers amazing endpoint security but it also comes with reasonable price tags which is really easy to afford for such a high end security. We are totally dependent on this tool for network, system and server security. Pros Symantec Endpoint Protection is by far the most reliable and trustworthy tool offering the most efficient protection against viruses and malware attacks. It make sure to protect the system against all kind of malware breaches and network security. It is also easily available at affordable prices with most efficient security features. Cons Symantec Endpoint Security tool makes my working systems dreadfully slow after installing it. It consume and sucks out all the processing power from the system. Somehow its network protection features also limits my working on the internet and disable downloading of certain files from serves. Review Source Mayra M. Adjunct Professor Higher Education Used the software for: 2+ years ### "Highly precised tool with reliable protection of the devices and accounts. " August 31, 2019 5.0 This protection tool is always priority to keep running while I'm surfing the internet or performing some communication and to protect our servers. We can easily rely on this tool for the reliable security of our devices. Pros Symantec is known for its quality protections and reliable working for all kind of protection of devices form any virus intrusions or malwares attack. It's Endpoint Protection makes secure all of our working and information data by keeping a lockdown on internet surfing or any kind of downloaded stuff. Cons Symantec Endpoint Protection is also reponsible for the corrupted folders and files inn our system. Most of the time, due to intrusion of malware in files, it corrupts the data and render everything useless. We have also noticed a slow down of my working system after installing this software. Review Source Luke K. Server Administrator/ RMM Technician Used the software for: 2+ years ### "AV management with Symantec EP works well. Issues can be resolved thru the centralized manager" February 8, 2018 4.0 Sense of security, and user reassurance. Peace of mind and reliability for the users help to keep threats away and keep the customer data secure. having a big name like Symantec behind you for security allows you to be confident that your data is secure. Pros The centralized manager that allows you to customize and config all agents for workstations makes this program out top choice for Anti-Virus software for our MSP customers. Updates and definitions are delivered on timely basis and easily installed. Cons Support is the only thing that is frustrating with this product. The support staff are nice, and pleasant but not the most knowledgeable on the issues. Usually takes a while to get issues resolved through support. Review Source Alice C. Senior Software Development Engineer Staffing and Recruiting Used the software for: 2+ years ### "The most effective product for ultimate protection" November 15, 2019 5.0 I would love to suggest it to my loved ones because this application is mind blowing in terms of everything from providing security to make my devices update from all types of viruses attacks. Pros I really like the way in which it identifies and blocks all the suspicious activities from my system and ensures the security of my system as well. It also provides me with the best scanning power that scans my system before any proceeding and also it ensures the safety of my systems as well. Cons I can’t think of any major issues in this specific product because it is a complete package that saves my time and hence gives me full protection. Review Source Tom P. Technical Consultant Computer & Network Security Used the software for: 1-2 years ### "Very secure endpoint encryption" March 10, 2020 5.0 Have been using in different environments for a while, no issues. Pros It's been easy to manage from the admin console, it's also easy to deploy with System Center Configuration Manager Cons I'd say Bitlocker would be best fit in a modern workstation environment. Windows 10 just sits better with it. Review Source AL Alex L. IT Support Information Technology and Services Used the software for: 2+ years ### "Excellent security protection on our laptops" June 15, 2017 4.0 Security through encryption on the disk that protects it from being slaved to another computer and the info accessed. Pros I like that it uses PGP encryption to safely and securely protect our laptops when out in the field from unauthorized use. Cons There's really not much to not like, but I would say maybe the ability to reboot with out getting the bootguard when you need to reboot remotely or something, is really hard and I haven't gotten that to work. So always needs someone on site if needed to reboot remotely to enter in password at bootguard. Review Source KC Krzysztof C. Team Leader Information Technology and Services Used the software for: 2+ years ### "Great and safe" November 9, 2019 5.0 The best tool for encryption that I have ever used Pros I really appreciate the service provided by Symantec. I have never had security problems thanks to that Cons Probable it is expensive but I think worth every penny. I think that for big companies you can negotiate price. Review Source VR Verified Reviewer Senior Consultant Information Technology and Services Used the software for: 1-2 years ### "sensitive data protection " February 12, 2019 4.0 Pros data is such a key thing these days and data encryption become so vital in any organization. Symantec Endpoint Encryption does a good job to secure and encrypt the data. it secures files as well as emails without any action required from user. Cons initial configuration can be little challenging. Review Source MT Manas T. Consultant Health, Wellness and Fitness Used the software for: 6-12 months ### "Very effective " February 12, 2021 4.0 The application is must have, especially in windows based environment. Pros The features of the application are great and has proceed our systems since installation. Its very easy to use and handy. Email protection and website validation are great Cons Its very expensive and also consumes lot of system resources and makes things little slow. They now have many feature which some time difficult to comprehend. Review Source JH Jeremy H. Network Engineer Telecommunications Used the software for: 2+ years ### "Quick and Easy to Implement" August 6, 2019 5.0 Overall my experienced has been positive. Its easy to implement, especially since it is straight forward to use. Pros Its quick and easy to Implement. Very secure, has been helpful protecting company information. Cons I personally think it was a little slow to update, specifically when keeping up with Windows releases. SEE is also a little pricey for larger businesses. Review Source RH Randy H. Director of Information Systems Used the software for: 2+ years ### "Much easier to use than previous onsite versions." April 12, 2018 4.0 Pros I love how Symantec Endpoint Protection takes care of all of our servers and PCs from one central offsite website. I can manage everything from one spot accessible from anywhere. Cons We have some Mac endpoints. Symantec Endpoint Protection does not allow for managing these remotely. You can install the software on the Mac, but don't get feedback on the central management website. Review Source VP Velentina P. MLT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great app" June 12, 2021 5.0 Pros All features is very useful. The WordPress is best in accomodating all degree of site proprietorship from individual to internet business plan. Cons All great in any case, client service of the product isn't awesome, react season of the client service is also very useful. Review Source VR Verified Reviewer Co-Founder Hospital & Health Care Used the software for: 1-2 years ### "Protects Data But Often Annoying Popups" August 21, 2018 4.0 Pros This software was added to my work computer as part of a company wide rollout. Working in healthcare it's important to protect the data that is taken off of our machines and put onto USB keys. The software might have a more broad use, but this is where I see it day to day. It protects the data unlike before where we could save to unsecure drives without any protection. Cons Moving a USB drive between computers can be annoying. It seems to always ask for a password even if you play around with the settings to automatically set a standard password. I've been in many presentations where the presentor plugs in a stick and can't remember their password and then has to log into email and send it to themself. It would be nice if there was a built in password reminder or "Forgot Password" ability. For beginner users or those less advanced, it creates some big obstacles. Review Source PP Partha P. Consultant Information Technology and Services Used the software for: 2+ years ### "Symantec Endpoint Protection Review" July 26, 2020 5.0 My overall experience with Symantec Endpoint Encryption has been good. I am sure that it performs the tasks for which it was designed to. It is a powerhouse when it comes to preventing attempted attacks. We can let it do its work while we work soundly. Pros Symantec Endpoint Protection is one of the most trusted security software in the world. It is very easy to install and use. Our Organization has been using it for a very long time. Our IT team has full control over any software installations. All scheduled scanning, updates etc. happen automatically without disturbing the user. It prevents any kind of threats and attacks, unauthorized applications and intrusions including any kind of external devices to make sure there is no loss of data. Cons People have been complaining about the license management. Plus it provides max support on Windows with just a few features available on MAC. Remote management requires Internet Explorer (which is very slow sometimes). It does not do well in detecting phishing sites. Moreover its reporting feature is not that good when compared with other heavyweights like Bitdefender Gravityzone Elite. Review Source VR Verified Reviewer Owner Computer & Network Security Used the software for: 2+ years ### "great for confidential/classified communications" March 4, 2020 5.0 there are times when we had to interact with our clients regarding materials they wanted kept completely confidential material, so we needed a foolproof way to encrypt the materials. we also needed to be able to add and remove users easily. this software helped greatly. Pros it can encrypt anything, over various means of messaging. once set up it is virtually transparent. always good when you don't have to fight with your software to get something done. Cons setup can sometimes be a little amusing. also, sometimes it is hard to reactivate expired keys. however, all that being said, i wouldn't trade it for the world. Review Source VR Verified Reviewer Senior Product Development Engineer Automotive Used the software for: 2+ years ### "All Is Well With Symantec Endpoint Protection" June 13, 2019 5.0 I have an Intel i5-7300U / 8GB RAM / 512GB SATA / Windows 10 laptop and Symantec Endpoint Protection is provided by our company IT. I didn't observe any system freeze during either opening of computer or working on different programs. Some of the competitors cause system freeze during working, but Symantec Endpoint does not cause any issue. In addition to that, it provides system and mail protection well. We didn't face with any virus / trojen attack with the help of Symantec Endpoint Protection. Pros It doesn't cause any system freeze during working in the background. Cons I don't have any negative observation about Symantec Endpoint Protection. Review Source GM Grafton M. Sr Inventory Analyst Marketing and Advertising Used the software for: 2+ years ### "Cloud Security!" December 6, 2019 5.0 Very trustworthy name & that also comes from their great products they keep releasing. They keep this fresh with ways to battle the newest most complex hax Pros Ultimately in the future, everything you know will be stored on some server in the middle of nowhere, or AKA on the cloud. The issue - how can you keep your most kept secrets, or business assets, secure, if you cant physically keep them offline or in house?? Our org got hacked about 2.5 years ago and since have added some serious security measures - this is one of them. We have had 0 real security threats since. I dont know the science - but Symantec is a trusty name in this biz. They can give you on prem solutions as well! Cons I really dont have any cons about this service/application/software. They have honestly been there for us from implementation to any day to day security issues Review Source Jerom J. Instructor Education Management Used the software for: 2+ years ### "Get Protected" November 13, 2019 5.0 This product is recommended to protect the sensitive data, perfect software and great one. Pros We used this to protect the sensitive details of our company and it worked very well. when someone copied the details to Flash drives it got encrypted by the help of this software. Cons The software price is little huge rather than that no other issues were faced by us. No other technical issues. Review Source VR Verified Reviewer RPA Developer Information Technology and Services Used the software for: 1-2 years ### "Unnoticeable to the end user" October 6, 2020 4.0 Great tool from the end user's perspective, it won't bother you while you're working unless it's needed. Pros It's a software that doesn't bother the end user. I've had it installed in my computer for almost 2 years and the only times that I noticed it was when It warned me about something dangerous on the computer. Cons The interface is a bit confusing, it may take a while for the end user to understand what's going on and what he should do. Review Source MS Michael S. IT Operations Manager Used the software for: 2+ years ### "Symantec Endpoint Protection is the best all around antivirus solution for small businesses" March 1, 2018 5.0 Pros It is incredibly easy to use, and more importantly it gets the job done. To this point (knock on wood), Symantec has spotted any potential intrusions and viruses within my organization and taken care of them immediately. Then there is the price point, which is very reasonable for the service being provided, and the long established track record of Symantec and Norton. Cons Although the price is very reasonable, I'd still like to see some additional features included with the base software package such as email protection and web filtering. If those two things were included, Symantec Endpoint Protection would be perfect. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.