# Symantec Enterprise Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Symantec Enterprise Cloud the right Compliance solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/106993/Symantec-Endpoint-Encryption/reviews

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Symantec Enterprise Cloud

4.5 (52)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Symantec Enterprise Cloud

Ease of use

4.3

Customer Service

4.1

## Pros and Cons in Reviews

Elysha sądo E

Business Development ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years.

“Symantec has worked superbly with its brought together administration entrance.“

December 30, 2020

Elysha sądo E

Business Development ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years.

“The license structure and cost is high.“

December 30, 2020

PP

Partha P

ConsultantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“Our IT team has full control over any software installations.“

July 26, 2020

MT

Manas T

ConsultantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“Email protection and website validation are great“

February 12, 2021

nk

nick k

I/T ManagerInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“We have utilized it and my job for years and rarely have a problem.“

May 9, 2020

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elysha sądo E.  
Business Development Manager  
Banking  
Used the software for: 2+ years

### "A software to defend against malware attacks."

December 30, 2020

5.0

Symantec Endpoint Encryption security makes sure about the endpoints on an organization, regularly characterized as end-client gadgets. Overall an excellent antivirus and Malware location and kill software utilized in the greater part of the significant level corporate organizations.

Pros

Symantec Endpoint Encryption is a genuine investment item. Since you can utilize the item effectively even in old windows working frameworks. On certain gatherings like it utilizes a great deal of CPU and RAM assets. If the PC you are utilizing is old, it is practically difficult to work with this PC even with applications that utilization some RAM assets. So in outline, but since Symantec Endpoint Protect is such a light software this is not the case for it. Symantec has worked superbly with its brought together administration entrance. The specialist/customer itself is anything but difficult to convey once you comprehend Symantec's interface. Strategy the board could utilize some work, however, given the class of programming, it covers the fundamentals, to say the least. Email notices are an absolute necessity for me and this product does it well. It doesn't make a difference if the function was settled naturally or not, administrators consistently get notices.

Cons

Tech support help can be a touch of disappointing now and again particularly if the current issue isn't legitimately identified with the operator. Entry related issues can set aside a little effort to fathom and all the more so since Broadcom took them over. The license structure and cost is high. The way that there is a great deal of distinction between contenders makes you think while picking the item. Ben Symantec firm necessities to show its valuing strategy. The recurrence and regular upgrade are not as regular and consistent.

Review Source

JA

Jerry A.  
IT System Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love SEP"

December 3, 2019

5.0

This software works extremely well for us. It is easy to setup the SEP Manager, and it is easy to roll out the software to our endpoints. After we managed to configure the SEPM the way we needed it, it's pretty much trouble free after that. Users do not know it is even on their systems until they receive a detection notification. The software never seems to bog down our systems. It is easy to update (definitions and software itself when required). It performs better than others we've tried in the past.

Pros

Software is perfect for our environment because it is light weight, and is pretty much invisible to the users.

Cons

Managing it effectively requires the SEP Manager component, and that leaves a lot to be desired. It is slow, clunky, and awkward to navigate.

Alternatives considered

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reason for choosing Symantec Enterprise Cloud

Pricing was just right for us as a non-profit. I would definitely recommend this to anyone in the non-profit sector.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

McAfee wasn't catching malware like it should have. Ran tests with SEP, and SEP caught what McAfee did not.

Review Source

VR

Verified Reviewer  
Senior Information Security Consultant  
Information Services  
Used the software for: 2+ years

### "Leak of support, updates are missing or coming once a year"

January 19, 2019

3.0

Pros

It integrate easily with email clients

Cons

On Mac os doesn't work anymore after the latest update (so on the iOS). The support is missing (they answer at customer's emails after months). Since this is a corporate solution, this is not acceptable.

Review Source

Özgür E.  
Production Development Supervisor  
Automotive  
Used the software for: 2+ years

### "Reliable solution for your protection - good choice for business needs"

May 15, 2019

5.0

As a summary, I really like having 2 different scan options (Active scan & Full scan). For me this software is really user friendly due to simple interface and limited number of pop-up alerts. It does the job at top level if you have a SSD (but also perms OK with regular HDD's). I think it is one of the bests for business protection needs.

Pros

I like using Symantec Endpoint. First of all, the interface is very lean. Anti virus, anti-thread and anti-spyware protection features are working properly. Alerts you when a threat available - I mean alerts you if it's really a thread (not like some free programs which alert you for almost everything, including pop up etc.) There are two different type of search option available: 1) Active scan (1-2 minutes; very good and fast) 2) Full scan (30-120 minutes; very detailed). On the other hand you can manage different settings like; client management, exceptions or network). I have a SSD on my business laptop; so never faced any issue; but it was also working fine with a regular HDD previous laptop.

Cons

There are two things to mention. First of all, Symantec (so as some other protection software) may cause old devices to slow down when you start up. This generally happens with regular HDD's. However not an issue, if you have SSD. Another issue ir full scan can take around 2 hour time; which is the max. range as written on the Symantec screen - of course this depends how much you have used your hard drive capacity.

Review Source

EMEL K.  
PD Chassis Supervisor  
Automotive  
Used the software for: 2+ years

### "Business level protection from threads with high performance"

July 18, 2019

5.0

In overall, Symantec Endpoint Protection performs wery well. It is a high end business level protection solution. There are many players in the area of Virus, internet and threat protection in the market. However; I think Symantec has good advantages and a logical choice for your office life

Pros

First thing to mention about Symantec Endpoint Encryption is the high protection performance for all kinds of treats . Secondly, it is easy to use and has a simple interface (although it is a bit old fashioned). For the features; there are 2 basic scan option (Active scan and full scan). Especially active scan takes only a couple of minutes and gives you flexibility. The settings can be configured; but also can be restricted by the IT admins. You can view all the scan logs from spyware, threats and virus and also quarantine records as well. Status of network and hardware protection also shown on main screen. These are quite adequate for end users.

Cons

There are only a few issues to mention about Symantec Endpoint Encryption. It does cause old techs (or computes with regular HDD) to slow down especially during start up. If you're lucky to have a SSD or high RAM/CPU, then this is not an issue. Another issue may be considerably long set up time; but not a big deal.

Review Source

Mathew W.  
Executive Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The over-protective tool delievring the best services for network and servers protection. "

September 12, 2019

5.0

Symantec although offers amazing endpoint security but it also comes with reasonable price tags which is really easy to afford for such a high end security. We are totally dependent on this tool for network, system and server security.

Pros

Symantec Endpoint Protection is by far the most reliable and trustworthy tool offering the most efficient protection against viruses and malware attacks. It make sure to protect the system against all kind of malware breaches and network security. It is also easily available at affordable prices with most efficient security features.

Cons

Symantec Endpoint Security tool makes my working systems dreadfully slow after installing it. It consume and sucks out all the processing power from the system. Somehow its network protection features also limits my working on the internet and disable downloading of certain files from serves.

Review Source

Mayra M.  
Adjunct Professor  
Higher Education  
Used the software for: 2+ years

### "Highly precised tool with reliable protection of the devices and accounts. "

August 31, 2019

5.0

This protection tool is always priority to keep running while I'm surfing the internet or performing some communication and to protect our servers. We can easily rely on this tool for the reliable security of our devices.

Pros

Symantec is known for its quality protections and reliable working for all kind of protection of devices form any virus intrusions or malwares attack. It's Endpoint Protection makes secure all of our working and information data by keeping a lockdown on internet surfing or any kind of downloaded stuff.

Cons

Symantec Endpoint Protection is also reponsible for the corrupted folders and files inn our system. Most of the time, due to intrusion of malware in files, it corrupts the data and render everything useless. We have also noticed a slow down of my working system after installing this software.

Review Source

Luke K.  
Server Administrator/ RMM Technician  
  
Used the software for: 2+ years

### "AV management with Symantec EP works well. Issues can be resolved thru the centralized manager"

February 8, 2018

4.0

Sense of security, and user reassurance. Peace of mind and reliability for the users help to keep threats away and keep the customer data secure. having a big name like Symantec behind you for security allows you to be confident that your data is secure.

Pros

The centralized manager that allows you to customize and config all agents for workstations makes this program out top choice for Anti-Virus software for our MSP customers. Updates and definitions are delivered on timely basis and easily installed.

Cons

Support is the only thing that is frustrating with this product. The support staff are nice, and pleasant but not the most knowledgeable on the issues. Usually takes a while to get issues resolved through support.

Review Source

Alice C.  
Senior Software Development Engineer  
Staffing and Recruiting  
Used the software for: 2+ years

### "The most effective product for ultimate protection"

November 15, 2019

5.0

I would love to suggest it to my loved ones because this application is mind blowing in terms of everything from providing security to make my devices update from all types of viruses attacks.

Pros

I really like the way in which it identifies and blocks all the suspicious activities from my system and ensures the security of my system as well. It also provides me with the best scanning power that scans my system before any proceeding and also it ensures the safety of my systems as well.

Cons

I can’t think of any major issues in this specific product because it is a complete package that saves my time and hence gives me full protection.

Review Source

Tom P.  
Technical Consultant  
Computer & Network Security  
Used the software for: 1-2 years

### "Very secure endpoint encryption"

March 10, 2020

5.0

Have been using in different environments for a while, no issues.

Pros

It's been easy to manage from the admin console, it's also easy to deploy with System Center Configuration Manager

Cons

I'd say Bitlocker would be best fit in a modern workstation environment. Windows 10 just sits better with it.

Review Source

AL

Alex L.  
IT Support  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent security protection on our laptops"

June 15, 2017

4.0

Security through encryption on the disk that protects it from being slaved to another computer and the info accessed.

Pros

I like that it uses PGP encryption to safely and securely protect our laptops when out in the field from unauthorized use.

Cons

There's really not much to not like, but I would say maybe the ability to reboot with out getting the bootguard when you need to reboot remotely or something, is really hard and I haven't gotten that to work. So always needs someone on site if needed to reboot remotely to enter in password at bootguard.

Review Source

KC

Krzysztof C.  
Team Leader  
Information Technology and Services  
Used the software for: 2+ years

### "Great and safe"

November 9, 2019

5.0

The best tool for encryption that I have ever used

Pros

I really appreciate the service provided by Symantec. I have never had security problems thanks to that

Cons

Probable it is expensive but I think worth every penny. I think that for big companies you can negotiate price.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "sensitive data protection "

February 12, 2019

4.0

Pros

data is such a key thing these days and data encryption become so vital in any organization. Symantec Endpoint Encryption does a good job to secure and encrypt the data. it secures files as well as emails without any action required from user.

Cons

initial configuration can be little challenging.

Review Source

MT

Manas T.  
Consultant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very effective "

February 12, 2021

4.0

The application is must have, especially in windows based environment.

Pros

The features of the application are great and has proceed our systems since installation. Its very easy to use and handy. Email protection and website validation are great

Cons

Its very expensive and also consumes lot of system resources and makes things little slow. They now have many feature which some time difficult to comprehend.

Review Source

JH

Jeremy H.  
Network Engineer  
Telecommunications  
Used the software for: 2+ years

### "Quick and Easy to Implement"

August 6, 2019

5.0

Overall my experienced has been positive. Its easy to implement, especially since it is straight forward to use.

Pros

Its quick and easy to Implement. Very secure, has been helpful protecting company information.

Cons

I personally think it was a little slow to update, specifically when keeping up with Windows releases. SEE is also a little pricey for larger businesses.

Review Source

RH

Randy H.  
Director of Information Systems  
  
Used the software for: 2+ years

### "Much easier to use than previous onsite versions."

April 12, 2018

4.0

Pros

I love how Symantec Endpoint Protection takes care of all of our servers and PCs from one central offsite website. I can manage everything from one spot accessible from anywhere.

Cons

We have some Mac endpoints. Symantec Endpoint Protection does not allow for managing these remotely. You can install the software on the Mac, but don't get feedback on the central management website.

Review Source

VP

Velentina P.  
MLT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great app"

June 12, 2021

5.0

Pros

All features is very useful. The WordPress is best in accomodating all degree of site proprietorship from individual to internet business plan.

Cons

All great in any case, client service of the product isn't awesome, react season of the client service is also very useful.

Review Source

VR

Verified Reviewer  
Co-Founder  
Hospital & Health Care  
Used the software for: 1-2 years

### "Protects Data But Often Annoying Popups"

August 21, 2018

4.0

Pros

This software was added to my work computer as part of a company wide rollout. Working in healthcare it's important to protect the data that is taken off of our machines and put onto USB keys. The software might have a more broad use, but this is where I see it day to day. It protects the data unlike before where we could save to unsecure drives without any protection.

Cons

Moving a USB drive between computers can be annoying. It seems to always ask for a password even if you play around with the settings to automatically set a standard password. I've been in many presentations where the presentor plugs in a stick and can't remember their password and then has to log into email and send it to themself. It would be nice if there was a built in password reminder or "Forgot Password" ability. For beginner users or those less advanced, it creates some big obstacles.

Review Source

PP

Partha P.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Symantec Endpoint Protection Review"

July 26, 2020

5.0

My overall experience with Symantec Endpoint Encryption has been good. I am sure that it performs the tasks for which it was designed to. It is a powerhouse when it comes to preventing attempted attacks. We can let it do its work while we work soundly.

Pros

Symantec Endpoint Protection is one of the most trusted security software in the world. It is very easy to install and use. Our Organization has been using it for a very long time. Our IT team has full control over any software installations. All scheduled scanning, updates etc. happen automatically without disturbing the user. It prevents any kind of threats and attacks, unauthorized applications and intrusions including any kind of external devices to make sure there is no loss of data.

Cons

People have been complaining about the license management. Plus it provides max support on Windows with just a few features available on MAC. Remote management requires Internet Explorer (which is very slow sometimes). It does not do well in detecting phishing sites. Moreover its reporting feature is not that good when compared with other heavyweights like Bitdefender Gravityzone Elite.

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "great for confidential/classified communications"

March 4, 2020

5.0

there are times when we had to interact with our clients regarding materials they wanted kept completely confidential material, so we needed a foolproof way to encrypt the materials. we also needed to be able to add and remove users easily. this software helped greatly.

Pros

it can encrypt anything, over various means of messaging. once set up it is virtually transparent. always good when you don't have to fight with your software to get something done.

Cons

setup can sometimes be a little amusing. also, sometimes it is hard to reactivate expired keys. however, all that being said, i wouldn't trade it for the world.

Review Source

VR

Verified Reviewer  
Senior Product Development Engineer  
Automotive  
Used the software for: 2+ years

### "All Is Well With Symantec Endpoint Protection"

June 13, 2019

5.0

I have an Intel i5-7300U / 8GB RAM / 512GB SATA / Windows 10 laptop and Symantec Endpoint Protection is provided by our company IT. I didn't observe any system freeze during either opening of computer or working on different programs. Some of the competitors cause system freeze during working, but Symantec Endpoint does not cause any issue. In addition to that, it provides system and mail protection well. We didn't face with any virus / trojen attack with the help of Symantec Endpoint Protection.

Pros

It doesn't cause any system freeze during working in the background.

Cons

I don't have any negative observation about Symantec Endpoint Protection.

Review Source

GM

Grafton M.  
Sr Inventory Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Cloud Security!"

December 6, 2019

5.0

Very trustworthy name & that also comes from their great products they keep releasing. They keep this fresh with ways to battle the newest most complex hax

Pros

Ultimately in the future, everything you know will be stored on some server in the middle of nowhere, or AKA on the cloud. The issue - how can you keep your most kept secrets, or business assets, secure, if you cant physically keep them offline or in house?? Our org got hacked about 2.5 years ago and since have added some serious security measures - this is one of them. We have had 0 real security threats since. I dont know the science - but Symantec is a trusty name in this biz. They can give you on prem solutions as well!

Cons

I really dont have any cons about this service/application/software. They have honestly been there for us from implementation to any day to day security issues

Review Source

Jerom J.  
Instructor  
Education Management  
Used the software for: 2+ years

### "Get Protected"

November 13, 2019

5.0

This product is recommended to protect the sensitive data, perfect software and great one.

Pros

We used this to protect the sensitive details of our company and it worked very well. when someone copied the details to Flash drives it got encrypted by the help of this software.

Cons

The software price is little huge rather than that no other issues were faced by us. No other technical issues.

Review Source

VR

Verified Reviewer  
RPA Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Unnoticeable to the end user"

October 6, 2020

4.0

Great tool from the end user's perspective, it won't bother you while you're working unless it's needed.

Pros

It's a software that doesn't bother the end user. I've had it installed in my computer for almost 2 years and the only times that I noticed it was when It warned me about something dangerous on the computer.

Cons

The interface is a bit confusing, it may take a while for the end user to understand what's going on and what he should do.

Review Source

MS

Michael S.  
IT Operations Manager  
  
Used the software for: 2+ years

### "Symantec Endpoint Protection is the best all around antivirus solution for small businesses"

March 1, 2018

5.0

Pros

It is incredibly easy to use, and more importantly it gets the job done. To this point (knock on wood), Symantec has spotted any potential intrusions and viruses within my organization and taken care of them immediately. Then there is the price point, which is very reasonable for the service being provided, and the long established track record of Symantec and Norton.

Cons

Although the price is very reasonable, I'd still like to see some additional features included with the base software package such as email protection and web filtering. If those two things were included, Symantec Endpoint Protection would be perfect.

Review Source

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