# Synergy SPC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synergy SPC Software - reviews, pricing plans, popular comparisons to other Quality Management products and more.

Source: https://www.capterra.com/p/106994/SynergySPC

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# 

 Synergy SPC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Synergy SPC

## What is Synergy SPC?

The Zontec SynergySPC Software Suite offers manufacturers of all types an array of real-time software options to fit your needs. SynergySPC products are designed to be easy-to-implement and easy-to-use. Get real-time feedback and alerts. Have confidence in the stability and capability of your process. Quickly reduce scrap and rework, and enhance productivity to improve quality using powerful SPC tools.

## What is Synergy SPC used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Metal Fabrication](https://www.capterra.com/metal-fabrication-software/)[SPC](https://www.capterra.com/spc-software/)

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

87%

Neutral

13%

Negative

0%

Starting price

$500

Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synergy SPC

4.2 (31)

VS.

[4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/)

Starting Price

$500

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (31)

Ease Of Use

4.1 (282)

Value For Money

4.0 (23)

Value For Money

3.8 (110)

Customer Service

4.5 (30)

Customer Service

4.3 (276)

## Synergy SPC alternatives

[4.6 (45)](https://www.capterra.com/p/124792/GainSeeker-Suite/reviews/)

Starting price

$2195.00

Per User, Per Month

Highest Rated

[4.7 (10)](https://www.capterra.com/p/109732/IntraStage/reviews/)

Starting price

Contact vendor for pricing

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.3 (38)](https://www.capterra.com/p/276113/Infor-M3/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Corrective and Preventive Actions (CAPA)

Investigate and take action at root cause or error in processes to prevent recurring issues

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Entry

The process of entering information or updating records in a computer system or database

Synergy SPC 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Assembly of graphs and charts for visualizing and tracking statistics/metrics

The process of entering information or updating records in a computer system or database

Import and export data to and from software applications

Collating information from different sources in order to create a more valuable and helpful data set.

Ability to handle large datasets

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Intended to be used by manufacturers

Manage and track all job information and associated tasks

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Statistical methods to assist with and maintain quality control of processes

Qualify, select, and monitor supply chain partners

Track and document the history, application, or location of an item or activity

Get Advice

We can help you find the software with the features you need.

Features

4.1 (29)

4.1

Based on 29 reviews

## Pricing

Value for money

4.0 (23)

Free Trial

Basic

$500.00

Per Year

Value for money

4.0 (23)

4.0

Based on 23 reviews

## Integrations

[

Total Synergy](https://www.capterra.com/p/23086/Synergy-AEC/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (30)

4.5

Based on 30 reviews

## User reviews

Overall rating

4.2

Based on 31 reviews

Filter by rating

5(11)

4(16)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Esther B.

Business Development Manager

Architecture & Planning

### "Synergy excellent for collecting data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 19, 2021

Overall, it's a breeze for Capturing data and project management.

Pros

I like the ease and the intuitive way the structure is set up and the logical process

Cons

I do not like the interface finding specific tabs can be confusing I also find some menus difficult to work with this may be because we're an international companh

Switched from

[Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)

Just alot easier to use and more suited to our industry. User friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Brian f.

IT Manager

Airlines/Aviation

### "over all its been a decent product but I don't feel we got what we paid for and continue to pay "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 10, 2018

allows us to record and SPC parts with ease

Pros

its easy to deploy and simple for operators to use, once the database is all setup and users created adding data is much easier and can be taught in 1 day training

Cons

I bout the Synergy3000 SQL version and we did not have SQL server pro so we used the free version. had trouble after the first year and the support blamed it on the sql server being free not full, so we upgraded started all over and had to transfer all our data, here we are a year after that and its running slow again, then then tell me that we need to hire a DBA to help clean our database all the time. not something you want if your a 1 man IT department. we frequently would get programming errors that someone with no database experience could fix. and we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2018

Brian, Thank you for taking the time to review our Synergy 3000 SPC software. We appreciate valued customers who provide important feedback and are glad to learn how easy it is for your shop floor operators to learn and use the software. We understand that the SQL database element of maintaining the software has been somewhat challenging for you and your team. We are committed to your satisfaction. Our team will reach out to you personally to discuss. Thank you again for taking time to provide this feedback. - The Zontec Team

KR

Kenneth R.

Quality Manager

Packaging and Containers

### "Took our company to the next level."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2017

Reduced labor hours spent inputting data for COAs. Reduced paperwork.

Pros

It is very user-friendly for the operators on the floor to use. Correcting errors is not difficult. The ability to add any type testing you want to require.

Cons

Would like more COA options. Would like to see Synergy offer something to show auditors as proof of validation of the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 30, 2018

Thank you for the five star rating. We are glad your shop floor operators like the software and its easy-to-use features. Saving time and reducing labor hours is such an important benefit of SynergySPC software. Our Certificate of Analysis (COA) report is designed for flexibility to satisfy customer data requests. Our technical support department is here to help you get the most out of the software. We offer software validation if you are interested. We appreciate your feedback.

CT

Callum T.

Quality Engineer

### "Customer support has been excellent with new additions and helping understand the product."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2017

Pros

Keeps track and documents everything we need for quality checks from first piece approval to tooling condition.

Cons

Would like it to work with other quality software we currently use. Would also like it so the data tables were easy to edit and move around within a program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2017

Thank you for the high marks on your review Callum! We especially appreciate your compliments on our customer support. Also, we agree that our developers do an excellent job of maintaining Synergy SPC's position as the easiest SPC software to use on the market. Regarding working with your other quality software, Synergy SPC can absolutely do that! Through the use of either the Multi-function Toolbox or the DLL, this is a cinch. Regarding the ease of editing the data tables and being able to move them around within a program, this can be done using the add/insert/remove functions. We will follow up with you soon to help with both of these concerns. Thank you again for your review!

MF

Michelle F.

Quality Manager

Plastics

### "Versatile, easy data entry."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2017

Our customers feel more confident in our process control because the program sends out an email alert when data is out of tolerance. Easy for people with limited computer background to use.

Pros

Easy to create a new database of measurements for a part. You can use a previous data table as a template to save steps. Data entry is very quick. It allows you to download your data if you need to do more complex analysis. You can set up the database to send an email alert if a value is out of spec. Customer service is very quick to respond when I have questions.

Cons

I would like to have a feature that allowed me to get a message if any of the required measurements were missing for a part. Currently, the only way to know if all of the data is being entered is to go into the database for each part.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2017

Thank you for taking the time to review the software Michelle! You are right, the ability to use previous data table as a template is a HUGE time saver. Also, the email alerts when values are out of spec are a big help as well. Thank you for the feedback about creating messages to alert you if any of the required measurements were missing for a part. Users of the Synergy 2000 product are able to create a report that shows missed measurements. We are always looking for ways to make the software better, and we can see how creating that alert would be a benefit to our customers. We will add it to our developers' list!

BP

Brian P.

Quality Engineer

Automotive

### "Works great for controlling a process or working variation out of the process."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 26, 2017

Improved process control and improved product performance. The software also helps with containment of bad by recording lots numbers, time and date stamping, alerts (in software and email options and logging assignable clauses.

Pros

Easy to use for operators and set up engineers for all types of parts, stores data and makes all types of SPC charts in seconds. Synergy manager is easy to use dashboard to monitor operations performance. Software can produce reports as needed for part performance by lot, over a specified period of time. I work auto and industrial industry and would recommend this software for any manufacturing that validates dimensions.

Cons

Annual renewal per seat is pricy. Recommend using only the number of seats needed for your company. A discount on number of seats renewal would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2017

Thank you for the feedback Brian! The fact that our software is both robust AND easy to use for operators, engineers, and managers is a huge point of pride for us and has been a key design element for our developers since day one. The ability to run customized reports is also something we love hearing hear compliments about, so thank you for mentioning both. We understand your concerns regarding the renewal price. We are comparable on pricing within the SPC software industry, but we know that we can always do better. Dedication to continuous improvement in all aspects of what we do will always be a core tenet.

DK

Dubravka K.

QA Manager

Electrical/Electronic Manufacturing

### "very practical, flexible, we have a version 8.0, we use Zontec more that 15 years"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2017

increase in productivity, prestige on the market

Pros

I can look at individual measurements back in time. I can see statistics Ppk, different graphs. I can see trends and share the graph with supplier.

Cons

Creating data bank and data table is quite long. Expensive technical support, because of that we are not applying a full potential.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2017

Thank you for taking the time to respond Dubravka! We appreciate both the positive feedback and the constructive input. It's because of the constructive input of our customers that Synergy SPC continues to be the innovative, class leading software that it is. The current version of your software will address the exact issues you brought up. All of our customers that maintain current service agreements have access to both unlimited technical support and free software upgrades. We will reach out to you soon to assist with this. Thank you again for the review!

AD

Alex D.

Metrologist

Packaging and Containers

### "Overall, I enjoy the software. Easy to use, live run charts making understanding trends easier."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 25, 2017

Live in-line data trends. Saves time and money in being able to make quick judgement calls to help best streamline our production process.

Pros

The live run chart is a crucial piece of information for us. It allows us the opportunity to make on-line decisions and changes to adapt to changing parameters. We have everything separated into designated data banks which make it easy to organize.

Cons

There are some functionality items that we are wishing to incorporate. Working with the technical team to figure out what would work best. The only issue that I have is the ease of setting up various data banks. I am able to set up a template and save the characteristics, but I still have to go through and check off boxes in the data bank map for graphs and whatnot. Not terribly hard, just time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2017

Thank you for taking the time to review our software Alex! The ability to make on-line decisions is one of the biggest reasons people choose our software, so we're glad to hear that you are enjoying that functionality. Another key reason quality professionals choose us is because of the ability to be customized. We can offer to meet your special requirements. Regarding template usage, our support team is available to show you how to create templates for both so that it's not a time consuming process. Someone will reach out to you soon to follow up on this. We always want to make sure our customers are getting full use of the software's vast capabilities.

CM

Cristina M.

Sr. Quality Engineer

Mechanical or Industrial Engineering

### "It is a great experience because they provide all the support you need to make it work."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2017

This is the easiest way to have the records from the inspections the operators do in one location and also that the engineers can access the data and analyze it in the same software.

Pros

It is really easy to use and manange for all the three levels such as Operator, Engineer and Manager.

Cons

I would like the software to be able to compare data from data tables from different data banks in one report. Also to create charts by inputting the dates instead of selecting the actual data from the data table spreadsheet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2017

Thank you for taking the time to give feedback Cristina! Ease of use at all three levels is something that we are especially proud of, and that most of our other customers point out as well. Regarding the ability to compare data from data tables from different data banks in one report, the software is able to do that at the Manager access level. The software is also able to create charts by inputting the dates instead of selecting the actual data from the data table spreadsheet. We are happy to show you how and will contact you soon. Thank you again for reviewing us and being such a long time customer!

BC

BJ C.

Quality Engineer

Electrical/Electronic Manufacturing

### "Synergy 3k - Difficult to Set-up, Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 10, 2016

The setup of Synergy 3k was a bit time consuming and we did run across a few issues. Our IT group was able to work with Zontec customer service to overcome these issues. The learning curve on developing the appropriate database/databank/data-table structure was a bit more difficult than I would have liked but with enough experimentation we were able to find a solution that worked well for our company. This software provides us with a considerable amount of potential to implement SPC into a large number of processes but it does take time and resources to accomplish this. Entering data into the software is simple and it provides an instant visual indicator of how the process is performing. The data reporting feature is quite limited in functionality so we have decided to use a different reporting feature to extract data from the Synergy database. During the 3 years that we have owned Synergy, Zontec's customer service has been very helpful and attentive to our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2016

BJ, We appreciate your review of SynergySPC and the Synergy 3000 software. The way Synergy 3000 helps manage quality across a global supply chain makes it unique in the industry. Synergy 3000 is our most robust SPC solution, so it does require a modest yet worthy investment of time to fit the individual organization's needs and maximize the results. We are here to partner and help guide each client as they grow into the solution. Again, we are always here to assist if you have questions, as well. Thanks again for the positive feedback! -The Zontec Team

[View all Reviews](https://www.capterra.com/p/106994/SynergySPC/reviews/)

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