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Zontec is the only company that offers a product suite for all size companies. Zontec software has been adopted worldwide by more than 5,000 companies, spanning virtually every industrial category.

Product Details

Less than $2.00 a day. No contracts. No commitments. Single user minimum SPC software. Purchase online, download and install in minutes. Accelerate quality improvement with affordable Synergy 100 and Synergy 100+. Zontec e-commerce SPC software is a no risk way to implement SPC software. Get a summary of product features by requesting the Fact Sheet then buy online and start today .

Contact Details

Zontec

http://www.zontec-spc.com/

Founded in 1983

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)

SynergySPC Features

Corrective Actions (CAPA)
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection
Regulatory Compliance
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

SynergySPC Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4.5/5

Showing Most Helpful

Showing 30 of 30 reviews

Showing Most Helpful

Showing 30 of 30 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Brian P.
Quality Engineer
Automotive, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 26, 2017

“Works great for controlling a process or working variation out of the process.”

OverallImproved process control and improved product performance. The software also helps with containment of bad by recording lots numbers, time and date stamping, alerts (in software and email options and logging assignable clauses.
ProsEasy to use for operators and set up engineers for all types of parts, stores data and makes all types of SPC charts in seconds. Synergy manager is easy to use dashboard to monitor operations performance. Software can produce reports as needed for part performance by lot, over a specified period of time. I work auto and industrial industry and would recommend this software for any manufacturing that validates dimensions.
ConsAnnual renewal per seat is pricy. Recommend using only the number of seats needed for your company. A discount on number of seats renewal would be nice.

Vendor Response

By Zontec on June 1, 2017
Thank you for the feedback Brian! The fact that our software is both robust AND easy to use for operators, engineers, and managers is a huge point of pride for us and has been a key design element for our developers since day one. The ability to run customized reports is also something we love hearing hear compliments about, so thank you for mentioning both. We understand your concerns regarding the renewal price. We are comparable on pricing within the SPC software industry, but we know that we can always do better. Dedication to continuous improvement in all aspects of what we do will always be a core tenet.
Source: Capterra
May 26, 2017
Alex D.
Metrologist
Packaging and Containers, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
May 25, 2017

“Overall, I enjoy the software. Easy to use, live run charts making understanding trends easier.”

OverallLive in-line data trends. Saves time and money in being able to make quick judgement calls to help best streamline our production process.
ProsThe live run chart is a crucial piece of information for us. It allows us the opportunity to make on-line decisions and changes to adapt to changing parameters. We have everything separated into designated data banks which make it easy to organize.
ConsThere are some functionality items that we are wishing to incorporate. Working with the technical team to figure out what would work best. The only issue that I have is the ease of setting up various data banks. I am able to set up a template and save the characteristics, but I still have to go through and check off boxes in the data bank map for graphs and whatnot. Not terribly hard, just time consuming.

Vendor Response

By Zontec on June 2, 2017
Thank you for taking the time to review our software Alex! The ability to make on-line decisions is one of the biggest reasons people choose our software, so we're glad to hear that you are enjoying that functionality. Another key reason quality professionals choose us is because of the ability to be customized. We can offer to meet your special requirements. Regarding template usage, our support team is available to show you how to create templates for both so that it's not a time consuming process. Someone will reach out to you soon to follow up on this. We always want to make sure our customers are getting full use of the software's vast capabilities.
Source: Capterra
May 25, 2017
Michelle F.
Quality Manager
Plastics, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 26, 2017

“Versatile, easy data entry.”

OverallOur customers feel more confident in our process control because the program sends out an email alert when data is out of tolerance. Easy for people with limited computer background to use.
ProsEasy to create a new database of measurements for a part. You can use a previous data table as a template to save steps. Data entry is very quick. It allows you to download your data if you need to do more complex analysis. You can set up the database to send an email alert if a value is out of spec. Customer service is very quick to respond when I have questions.
ConsI would like to have a feature that allowed me to get a message if any of the required measurements were missing for a part. Currently, the only way to know if all of the data is being entered is to go into the database for each part.

Vendor Response

By Zontec on June 1, 2017
Thank you for taking the time to review the software Michelle! You are right, the ability to use previous data table as a template is a HUGE time saver. Also, the email alerts when values are out of spec are a big help as well. Thank you for the feedback about creating messages to alert you if any of the required measurements were missing for a part. Users of the Synergy 2000 product are able to create a report that shows missed measurements. We are always looking for ways to make the software better, and we can see how creating that alert would be a benefit to our customers. We will add it to our developers' list!
Source: Capterra
May 26, 2017
BJ C.
Quality Engineer
Electrical/Electronic Manufacturing, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
November 10, 2016

“Synergy 3k - Difficult to Set-up, Easy to Use”

OverallThe setup of Synergy 3k was a bit time consuming and we did run across a few issues. Our IT group was able to work with Zontec customer service to overcome these issues. The learning curve on developing the appropriate database/databank/data-table structure was a bit more difficult than I would have liked but with enough experimentation we were able to find a solution that worked well for our company. This software provides us with a considerable amount of potential to implement SPC into a large number of processes but it does take time and resources to accomplish this. Entering data into the software is simple and it provides an instant visual indicator of how the process is performing. The data reporting feature is quite limited in functionality so we have decided to use a different reporting feature to extract data from the Synergy database. During the 3 years that we have owned Synergy, Zontec's customer service has been very helpful and attentive to our needs.

Vendor Response

By Zontec on November 18, 2016
BJ, We appreciate your review of SynergySPC and the Synergy 3000 software. The way Synergy 3000 helps manage quality across a global supply chain makes it unique in the industry. Synergy 3000 is our most robust SPC solution, so it does require a modest yet worthy investment of time to fit the individual organization's needs and maximize the results. We are here to partner and help guide each client as they grow into the solution. Again, we are always here to assist if you have questions, as well. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
November 10, 2016
Robert F.
Value Stream & Corporate Compliance Manager
Medical Devices, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 6, 2016

“Synergy 2000”

OverallWe have been using Synergy 2000 since its inception. I have worked with other SPC packages and Synergy 2000 features are as good as I have ever worked with. Tech support has been very helpful as needed.
ProsEasy to use and works well with multi cavity files. Structure of data tables and data banks allows flexibility in sample frequency.
ConsSetup is time consuming for multiple cavity tools although made easier with recent updates (templates).
Recommendations to other buyersSynergy 2000 focuses on SPC and doesn't get bogged down by trying to be a full statistical package. Data export is easy to use so statistical analysis can be accomplished with Synergy 2000 data in another package.

Vendor Response

By Zontec on October 6, 2016
Robert, We thank you for your kind review. And yes, we are laser focused on SPC software. Part of what makes the SynergySPC line of software unique is that we have a solution to fit companies of all sizes and needs. It sounds like our constant and consistent updates of our software has benefited your team as well. As you know, we are always here to help if you have questions and we'll keep making the best SPC software. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
October 6, 2016
Christopher J.
Quality Manager
Machinery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 6, 2016

“Great for starting an SPC program”

OverallI have used Zontec in the past; here at my current employer I needed something easy and affordable. We are a small welding job shop that just got started with a large OEM project and we needed a way to show our customers progress in variation reduction and control. Synergy 1000 was the perfect program to get us started. The software was quick to install and quick to get data in and analyze results. With use of our CMM arm and Synergy software we are making huge advances in quality. The changes made have been beneficial for all our products and customer feedback has been extraordinary.
ProsEasy to get projects going quickly
ConsFunctionality is basic but this is the baseline program. Maybe make understanding the attribute data a little easier.
Recommendations to other buyersSo far our customers have been greatly impressed with our statistical controls so we are enjoying that we made the jump to SPC

Vendor Response

By Zontec on October 6, 2016
Christopher, A big thanks for your kind review. We're glad to hear how SynergySPC is revolutionizing your business. We have resources that can help you better understand attribute data. We typically share these resources exclusively with current customers in our weekly emails. We'll connect with you directly to provide this resource. The Book of SPC is also available to you as well as anyone who wants it at www.zontec-spc.com As you know, we are always here to help if you have questions and we'll keep making the best SPC software. Thanks again for the positive feedback and the input! -The Zontec Team
Source: Capterra
October 6, 2016
Dubravka K.
QA Manager
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 25, 2017

“very practical, flexible, we have a version 8.0, we use Zontec more that 15 years”

Overallincrease in productivity, prestige on the market
ProsI can look at individual measurements back in time. I can see statistics Ppk, different graphs. I can see trends and share the graph with supplier.
ConsCreating data bank and data table is quite long. Expensive technical support, because of that we are not applying a full potential.

Vendor Response

By Zontec on June 1, 2017
Thank you for taking the time to respond Dubravka! We appreciate both the positive feedback and the constructive input. It's because of the constructive input of our customers that Synergy SPC continues to be the innovative, class leading software that it is. The current version of your software will address the exact issues you brought up. All of our customers that maintain current service agreements have access to both unlimited technical support and free software upgrades. We will reach out to you soon to assist with this. Thank you again for the review!
Source: Capterra
May 25, 2017
Kenneth R.
Quality Manager
Packaging and Containers, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
June 5, 2017

“Took our company to the next level.”

OverallReduced labor hours spent inputting data for COAs. Reduced paperwork.
ProsIt is very user-friendly for the operators on the floor to use. Correcting errors is not difficult. The ability to add any type testing you want to require.
ConsWould like more COA options. Would like to see Synergy offer something to show auditors as proof of validation of the system.

Vendor Response

By Zontec on May 30, 2018
Thank you for the five star rating. We are glad your shop floor operators like the software and its easy-to-use features. Saving time and reducing labor hours is such an important benefit of SynergySPC software. Our Certificate of Analysis (COA) report is designed for flexibility to satisfy customer data requests. Our technical support department is here to help you get the most out of the software. We offer software validation if you are interested. We appreciate your feedback.
Source: Capterra
June 5, 2017
Cristina M.
Sr. Quality Engineer
Mechanical or Industrial Engineering, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 25, 2017

“It is a great experience because they provide all the support you need to make it work.”

OverallThis is the easiest way to have the records from the inspections the operators do in one location and also that the engineers can access the data and analyze it in the same software.
ProsIt is really easy to use and manange for all the three levels such as Operator, Engineer and Manager.
ConsI would like the software to be able to compare data from data tables from different data banks in one report. Also to create charts by inputting the dates instead of selecting the actual data from the data table spreadsheet.

Vendor Response

By Zontec on June 1, 2017
Thank you for taking the time to give feedback Cristina! Ease of use at all three levels is something that we are especially proud of, and that most of our other customers point out as well. Regarding the ability to compare data from data tables from different data banks in one report, the software is able to do that at the Manager access level. The software is also able to create charts by inputting the dates instead of selecting the actual data from the data table spreadsheet. We are happy to show you how and will contact you soon. Thank you again for reviewing us and being such a long time customer!
Source: Capterra
May 25, 2017
Brian f.
IT Manager
Airlines/Aviation, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
July 10, 2018

“over all its been a decent product but I don't feel we got what we paid for and continue to pay ”

Overallallows us to record and SPC parts with ease
Prosits easy to deploy and simple for operators to use, once the database is all setup and users created adding data is much easier and can be taught in 1 day training
ConsI bout the Synergy3000 SQL version and we did not have SQL server pro so we used the free version. had trouble after the first year and the support blamed it on the sql server being free not full, so we upgraded started all over and had to transfer all our data, here we are a year after that and its running slow again, then then tell me that we need to hire a DBA to help clean our database all the time. not something you want if your a 1 man IT department. we frequently would get programming errors that someone with no database experience could fix. and we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service

Vendor Response

By Zontec on July 20, 2018
Brian, Thank you for taking the time to review our Synergy 3000 SPC software. We appreciate valued customers who provide important feedback and are glad to learn how easy it is for your shop floor operators to learn and use the software. We understand that the SQL database element of maintaining the software has been somewhat challenging for you and your team. We are committed to your satisfaction. Our team will reach out to you personally to discuss. Thank you again for taking time to provide this feedback. - The Zontec Team
Reviewer Source 
Source: Capterra
July 10, 2018
Callum T.
Quality Engineer
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 26, 2017

“Customer support has been excellent with new additions and helping understand the product.”

ProsKeeps track and documents everything we need for quality checks from first piece approval to tooling condition.
ConsWould like it to work with other quality software we currently use. Would also like it so the data tables were easy to edit and move around within a program.

Vendor Response

By Zontec on June 2, 2017
Thank you for the high marks on your review Callum! We especially appreciate your compliments on our customer support. Also, we agree that our developers do an excellent job of maintaining Synergy SPC's position as the easiest SPC software to use on the market. Regarding working with your other quality software, Synergy SPC can absolutely do that! Through the use of either the Multi-function Toolbox or the DLL, this is a cinch. Regarding the ease of editing the data tables and being able to move them around within a program, this can be done using the add/insert/remove functions. We will follow up with you soon to help with both of these concerns. Thank you again for your review!
Source: Capterra
May 26, 2017
Keith D.
QA Director
Food Production, Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Source: Capterra
October 7, 2016

“Zontec's S2K SPC software - good, but not great”

OverallSalesperson over-promised what the product has been able to do - then promptly left the company. Tech support was helpful in trying to overcome some of the issues that arose - such as a 25 sample limit on standard checks. Larger sample sizes are possible, but a different style of data entry is required, which increase the complexity for the data entry person. Seems like everything comes with a price. Fairly good SPC software for the price, but I think I would have been better off to pay a few more dollars on the front end, rather than the surprises on the back end. Disappointed that there has been no follow-up of any kind from Zontec to see how we are doing. Especially since we did struggle in the beginning. The periodic emails with SPC discussions are helpful.
ProsGood SPC components. Dashboard is clean and clear.
ConsData entry can be problematic and sample size for standard checks is limited.

Vendor Response

By Zontec on October 10, 2016
Keith, Thanks for taking your time to provide valuable feedback. It's important for us to know how we are doing. We're happy that our tech support was able to provide some customization to help meet your sampling requirements and we are delighted you like our weekly SPC related emails. The timing of the transition on our sales team was unfortunate and unavoidable. We are truly sorry that this lead to a miscommunication. We also know that adequate and appropriate follow-up is important. We take ownership of your less than ideal experience with this as well. Zontec's leadership has been in place for over 30 years. In that time, we have maintained a consistent expectation of excellence in communication and clarity from our entire team. We strive to continually improve. Our team will reach out to you personally to discuss further assistance. Again, we appreciate your feedback. -The Zontec Team
Source: Capterra
October 7, 2016
Heidi B.
Quality Standards Coordinator
Plastics, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
August 31, 2015

“Zontec is #1”

ProsThe product itself is very user friendly and easy to set-up and maneuver. Working with personnel who had minimal computer skills and/or SPC knowledge was a breeze due to the easy of the software use. For me, I love the diversity of the software to collect and extract data as needed for reporting. The vendor I can't say enough about! Zontec personnel go out of their way to ensure they know your application of the product and are available at the drop of a hat when assistance is needed. I never talk to a computer I am always is direct contact with personnel who truly know the product and how it works. I can't say enough good things!
ConsI have used this product for many years now and I don't have one single complaint.
Recommendations to other buyersEvaluate it and buy it! You will not be sorry. I evaluated three. This was the most expensive of the three I chose and it was a hands down choice to spend the initial extra upfront.
Source: SoftwareAdvice
August 31, 2015
George C.
Machine Shop Manager
Automotive, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 10, 2016

“SynergySPC a great solution”

OverallSynergySPC has been a great solution for our organization. We have some very demanding customers that require a high level of QC documentation and expect aerospace quality standards. The software has enabled us to meet there demands at a cost and ease of use that fit our needs. I would highly recommend this product to any organization looking to get SPC off the ground fast with out the need for a long high cost implementation.
Prosease of use
ConsNone

Vendor Response

By Zontec on October 14, 2016
George, We appreciate this positive feedback review and your recommendation of our software. Your team has discovered what so many others have: 1. That SynergySPC doesn't require weeks of training like others. We can implement in literally hours. 2. The competitive advantage that SynergySPC lends in winning clients who have exacting needs. You already know we are here to help if you have questions. Thanks again for the good words! -The Zontec Team
Source: Capterra
October 10, 2016
Bob H.
Aviation & Aerospace, Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
January 23, 2014

“Acme review of Synergy 2000 ”

ProsSynergy 2000 is very easy to set up and use. Enter the number of ID labels that specify the sample (operator initials, job #, line #, etc), number of data points to be recorded, spec limits, and decimal points; enter the communication settings if using scales or calipers to capture the data; and the system is ready to go. We have 2 levels of access: one for the operators and one for the engineers to correct, review, and report the data. Charts are easily copied into Word or Excel. Great support from Zontec technical folks. They will help you set up the data capture process. We set up next year's data sheets in advance so that our operators can move from old to new without waiting.
ConsWhen correcting mis-entered data, you cannot select multiple entries unless they are sequential. So this takes a bit longer when correcting data entry errors throughout tens of thousands of data points.
Recommendations to other buyersThere are many features in the software that we have yet to utilize. Some time should be spent up front to outline how you will capture data and in which areas of the business. This should be presented to the trainers before the initial training sessions and actual data should be supplied to them to maximize the training. We started in a few areas and expanded into other areas of our facility.
Source: SoftwareAdvice
January 23, 2014
RYAN S.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
1/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
2/10
Source: Capterra
October 11, 2016

“Software works, but setup and updates are very time consuming.”

OverallThe software does it's job, but it's ease of use is terrible and it is very cumbersome to setup new files. It should be much faster to setup new files that are very similar to other files, but it is a very manual process that is extremely time consuming and provides a lot of opportunities for mistakes.
ConsVery time consuming to setup new files, especially when copying/pasting from a similar file. A lot of manual steps for something that should be very easy.

Vendor Response

By Zontec on October 19, 2016
Ryan, We appreciate the high marks on the Overall Quality of the SynergySPC software. Thanks for taking the time to offer some positive feedback as well as some constructive input. No matter the circumstances, we take very seriously our absolute responsibility for user experience. We regret that your experience has been less than ideal but feel we can change this perspective. With our recent update to your Synergy 2000 software, we stayed true to our focus on eliminating manual processes by enhancing file templates and creating multiple options for automating new file creation. We understand the surprise and potential frustration of software updates and the changes that come with them. We are here to help. Like you, all of our clients who maintain a current service agreement have access to unlimited technical support. We will contact you directly to further address streamlining file creation and set-up. Again, we are grateful for your time in providing feedback.
Source: Capterra
October 11, 2016
Deborah Y.
Mining & Metals, Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
April 14, 2014

“Helped in its implementation and I use it daily”

ProsI like the ease of the database use for the operator and the ease with which you can copy and paste data sets to create new databanks or download data into excel. I like the technical support from our rep, who is a gem. She has helped me numerous times either when I was first learning the software or if I misinterpreted something out of the manual. I can make changes very quickly, archive old information, or add new information in a matter of minutes.
ConsThere are some interpretation issues between the language in the manual and what can happen live. The search function is nice but not always helpful either. The support from our rep, however, fills those gaps nicely. She can usually help even when the problem is IT-related or something technical with the computer.
Recommendations to other buyersHave your vision well laid out before you evaluate any software, not just your current state. How many seats will you eventually need? What do you want to gain? How will you train your operators? How will you maintain the system? Learn how to use all of the functions. How will you use the dashboard? How do you want to see the SPC laid out for your operators? How many different kinds of charts do you want to run on this system? The more defined your vision, the better your results.
Source: SoftwareAdvice
April 14, 2014
Kim M.
Operations Manager
Plastics, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
August 31, 2015

“Long time Fan”

ProsIt is very easy to set up and intuitive to figure out. I can also set up multiple run charts in the same view and can monitor several different specifications at one time.
ConsI do not like having to relink data. It is a little tedious to have to go in and do this if a different user has logged into a data bank. I also do not like being tied to a software key. We have to figure out how to connect this to the back of one of our servers and it is a hassle. There should be a better way to control licensing than that.
Recommendations to other buyersThis software is very versatile and can do most anything you need as far as a specific type of chart or data trending. We have been using it successfully since about 2004.
Source: SoftwareAdvice
August 31, 2015
Cynthia M.
51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Source: Capterra
October 10, 2016

“Synergy SPC Review”

OverallThe software is good but there is very limited availability of quality reports from the software. It is very limited in it's ability to allow customization of reports.
ProsThe ability to have multiple users accessing at the same time. We did not have that before purchasing Synergy1000.
ConsThe reporting options are very limited. We use the software to collect data throughout our facility but we cannot easily get a professional looking report from it.

Vendor Response

By Zontec on October 10, 2016
Cynthia, We appreciate you providing your feedback. We're happy that the software is working out well and that user accessibility was an upgrade from your previous SPC and has benefited your team so much. For now, the most comprehensive reporting capabilities are reserved for our Synergy 2000 and Synergy 3000 offerings. Unfortunately, for the Synergy 1000, reporting capabilities are limited, as you have indicated. Our team will reach out to you personally to discuss your reporting requirement. Again, we appreciate your feedback. -The Zontec Team
Source: Capterra
October 10, 2016
Christine G.
Aviation & Aerospace, Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 13, 2014

“Multicircuits, Inc Review of Synergy 2000”

ProsProduct: I observed a software demonstration a few years ago at the Quality Expo down in Chicago. When the time came to purchase software, the Zontec Synergy software was my first choice because of all the features within the software. To name a few: ease of use, file setup, ability to download pictures, video, and documentation within a file, and email alerts. Vendor: Completed my training at their facility in Ohio. Their staff is extremely knowledgeable and helpful even after you leave the classroom.
ConsI have not found any features using the software that I do not like.
Recommendations to other buyers1. Have the software manufacturer send a sample of the software to try for no less than 30 days to see if it is a good fit for your company before you purchase. 2. Make sure that you will get training/support in case there are any issues down the road.
Source: SoftwareAdvice
February 13, 2014
Christine G.
Quality Manager/ Training Coordinator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
November 10, 2014

“Synergy 2000 Software”

OverallWe have been using the synergy software since 2010. The software is extremely easy to set up, use and maintain. I also like the fact that I can insert documents and video into a data bank which help the operator to understand the measurement points, and technique. The customer support is superior. They follow up with the customer to make sure that all the needs are being met, and are always available when questions arise. I have used many different types of statistical software over the course of my quality career, but have found the Synergy software to be the best.

Vendor Response

By Zontec on October 6, 2016
Christine, Thank you for your kind review. You can attest, SynergySPC is simple to implement and use. No need for week-long training...just give us a day or so and In as few as two weeks, we can illustrate specifically where your processes need improvement. We are always here to help if you have questions. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
November 10, 2014
lucas E.
Sr quality engineer
Automotive, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
October 6, 2016

“ Automated data entry”

OverallSynergy helped atuomate our data collection and storage reducing carbon footprint and improving Teamleader ability to mange the process.

Vendor Response

By Zontec on October 6, 2016
Lucas, Thanks for the great review! As your team grows more sophisticated at using the software, keep in mind that SynergySPC is the only SPC software that adequately and clearly displays both the stability and capability of your processes. We are always here to help if you have questions and we'll keep making the only fully compliant SPC software on the market. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
October 6, 2016
tania w.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
October 24, 2016

“Easy to set up and maintain”

OverallIt is a system that can be set up and maintained by engineering and doesn't require an IT department to support. Charting/user interface is based off of spec rather than control limits. System uses a proprietary database (which can be a plus or minus depending on your environment and needs).
ProsEasy to set up and use
ConsSpec limits rather than control limits appear in the user interface. Would like the UI to be fully customizable - for display as well as messages.

Vendor Response

By Zontec on November 1, 2016
Tania, We like to see good ratings, especially on Customer Support. We work hard to be responsive and answer questions. Our goal is a top rating across all measures. Thank you for giving positive feedback and being so willing to recommend us to your colleagues. As far as concerns with the user interface, it seems you may be referring to the Easy Data Entry Window which lists specification limits, but not control limits. Other users have solved this by including the variable chart as part of the screen display. We will contact you directly to further clarify and address user interface customization and how to extract data from the file. Again, we are grateful for your time in providing feedback. -The Zontec Team
Source: Capterra
October 24, 2016
John S.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Source: Capterra
October 6, 2016

“Data you can use.”

OverallWe have run synergy software for the past few years and have been able to use it to help drive continuous improvement and cost savings by using data driven analysis.

Vendor Response

By Zontec on October 10, 2016
John, A big thanks for your kind review. It's an honor to be associated with your well-known brand. Like you, our users benefit from our real-time SPC. While their team is working to reduce scrap, to reduce rework, and to enhance user productivity, they're also gathering valuable production information for future decisions. Remember, we are always here to assist if you have questions. Thanks again for the positive feedback and the input! -The Zontec Team
Source: Capterra
October 6, 2016
Ben T.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
October 7, 2016

“Superb customer service and technical assistance!”

OverallSynergySPC is an excellent tool for implementing statistical process control into an organization and the customer service is outstanding.

Vendor Response

By Zontec on October 11, 2016
Ben, Thanks for the glowing review. We're especially proud of your review because it highlights a great customer service experience. It also shows that, while we have solutions that satisfy global companies with extensive supply-chains, we can also scale down for those just getting started. We are always here to assist if you have questions. Thanks again for the great feedback! -The Zontec Team
Source: Capterra
October 7, 2016
Bertie W.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
October 6, 2016

“Synergy is stable and works well”

OverallWe have used it in our manufacturing plant for several years, and very rarely ever have a problem with it. The rare times we have had any issues, customer service is very prompt in their responses and are great at working with us to resolve the problems.

Vendor Response

By Zontec on October 6, 2016
Bertie, Thanks for the kind words. We have a dedicated domestic team that is available with just a simple phone call. As you know, we are always here to help if you have question and we'll keep the software updates coming. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
October 6, 2016
Trudy D.
QA Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 18, 2015

“Best SPC on the market!”

OverallAll pros, biggest pro is the cost savings after the initial investment. The upfront investments for all SPC software is relatively equal but many charge monthly fees to maintain the software. Infinity charges $125 per user per month, where as Zontec only charges an annual fee. Literally saved us over 80%.

Vendor Response

By Zontec on October 6, 2016
Trudy, Thanks for the positive feedback. We are glad to hear SynergySPC is working well for LR Plastics. As always, we are just a click or phone call away if you need assistance. -The Zontec Team
Source: Capterra
July 18, 2015
Andy H.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
November 7, 2016

“Synergy Review”

OverallI like the ease of being able to pull data into Reports. The ability to quickly analysis of the data and make good decions Based on actual Data

Vendor Response

By Zontec on November 9, 2016
Andy, Thank you for your time reviewing SynergySPC. Like many other users, you see that SynergySPC provides access to real-time to data that can be analyzed and acted upon. We are always here to assist if you have questions. Thanks again for the positive feedback! -The Zontec Team
Source: Capterra
November 7, 2016
Kc E.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
November 6, 2016

“Synergy 2000”

OverallGreat software . Helped get us added notifications and quick responses to issues on The shop floor.

Vendor Response

By Zontec on November 9, 2016
KC, Thank you for your review. One of the great benefits of SynergySPC is the real-time data. This yields key insights to take immediate action AND for future decisions. We are always here to assist if you have questions. Thanks again for the positive feedback and the input! -The Zontec Team
Source: Capterra
November 6, 2016
Robert B.
Mining & Metals, Unspecified
Used the software for: Unspecified
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
4.5/5
Features
4.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
April 14, 2014

“Have been using Synergy since 2002”

ProsIt has been easy to use, and the vendor is nearby for troubleshooting help when it has been needed.
ConsSpell check would be nice, as would a few more spaces in the character boxes to allow for more info.
Recommendations to other buyersI would recommend asking if it will it do everything you need it to do both now and in the near future.
Source: SoftwareAdvice
April 14, 2014