--- title: "Prospect CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Prospect CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/" page_type: "product" language: "en" --- # Prospect CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Prospect CRM ## What is Prospect CRM? If you sell products B2B and use one of the following Inventory Management/Accounting/ERP systems, then Prospect, the #1 Stock-Aware CRM, is the only CRM you need for: Unleashed Katana Cin7 Omni Cin7 Core Xero QuickBooks Online Access Dimensions Access Financials Sage 50 Exchequer Pegasus Opera Prospect is the #1 CRM for helping B2B Wholesalers, Distributors & Manufacturers worldwide get more customers, and maximise customer lifetime value. ## What is Prospect CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 142 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 3% Starting price £177 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - CRM / 2026 - Online CRM / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Prospect CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/en-gb/construction/products/fonn/&name=Prospect CRM) Rating Breakdown 4.8 +− Features4.7 Value for Money4.6 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.8 Features4.7 Value for Money4.6 Ease of Use4.6 Customer Service4.8 ## Prospect CRM Reviewers Verdict Updated August 2026 AI summary - Prospect CRM is a fit for small B2B wholesalers, distributors, and manufacturers seeking sales and customer management tools. - Positive feedback centers around its responsive customer support, intuitive interface, flexible reporting, and integration options. - Teams benefit from clearer sales visibility, organized data, and easier follow-up across leads and customers. - Buyers may need to accept some trade-offs if cost is a concern for smaller businesses or if complex integration is required. - It works best for small to midsize firms needing strong CRM basics, but may feel costly or less suited to micro-businesses. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Prospect CRM 4.8 (142) VS. [4.5 (4,481)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £177 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (142) Ease Of Use 4.4 (4,382) Value For Money 4.6 (119) Value For Money 4.3 (3,512) Customer Service 4.8 (133) Customer Service 4.4 (3,522) ## Prospect CRM alternatives [4.4 (18,804)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,993)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,322)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/alternatives/) ## FAQs about Prospect CRM Overview ### What problems does Prospect CRM solve? Prospect CRM solves scattered customer data, slow follow-ups, unreliable sales visibility, and disconnected inventory or accounting workflows. It gives sales reps, account managers, and B2B wholesale teams live access to customer history, stock-aware quoting, spend trends, reminders, and pipeline reporting, reducing admin time and helping prevent customer churn. Answer based on 122 reviews Overview ### Which roles and teams benefit most from Prospect CRM? Prospect CRM is most used by sales leaders, business development teams, and general managers who need to track pipelines, manage customer relationships, and improve follow-up. Office managers, sales administrators, and operations leaders benefit from centralizing contact data, coordinating workflows, and gaining visibility into sales activity, forecasting, and team performance. Answer based on 142 reviews Overview ### What company size and industries is Prospect CRM built for? Prospect CRM is built primarily for small businesses, which make up 99% of reviewers, and for wholesale companies, the top industry at 11%. It serves B2B wholesalers, distributors, and manufacturers managing stock, pricing, and customers, with additional use in food and beverages at 9% and food production at 6%. Answer based on 142 reviews Features and Usability ### What are the key features of Prospect CRM? Prospect CRM includes core CRM and sales pipeline management tools like contact management, lead tracking, opportunity management, quotes, and reporting dashboards. Differentiating features include accounting and inventory integrations with systems like Xero and Unleashed, RFM customer segmentation, customizable fields and reports, mobile access, and reminders for follow-up tasks. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? Prospect CRM starts at £177 per month for the Start-up CRM, which includes 4 users and an annual contract paid monthly. The Professional CRM costs £351 per month for 4 users, with extra users at £61 each. The Advanced CRM is £1,933 per month for 15 users, with extra users at £109 each, and a free trial is available. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Prospect CRM integrate with? Prospect CRM integrates with over 20 third-party tools, with reviewer-confirmed connections to Unleashed, Xero, QuickBooks Online, Mailchimp, Cin7 Core, and Exchequer. Official catalog integrations also include Gmail, Microsoft 365, Stripe, and Microsoft Power BI, covering accounting, inventory, email, marketing, payments, and reporting. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Prospect CRM? Prospect CRM is generally easy to onboard for sales teams, especially new starters and everyday users who pick up core tasks quickly. Admins and teams handling setup or integrations may need more time. Training is available in person, live online, through webinars, documentation, and videos, though some users wanted slower or updated materials. Answer based on 15 reviews Getting Started and Support ### What customer support options does Prospect CRM offer, and how do users rate the experience? Prospect CRM offers email/help desk, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as helpful, responsive, and strong during onboarding, training, and troubleshooting. Some report slower replies, generic ticket responses, time-zone gaps, and delays when customization or integration issues require more involved follow-up. Answer based on 57 reviews Bugs and issues ### Does Prospect CRM have bugs or reliability problems? Prospect CRM feels reliable for many teams, though some businesses run into setup, syncing, or browser-based saving issues. Small and midsize sales teams often say day-to-day use is stable and problems get fixed quickly, but some users report duplicate records, slower workflows, or frustrating integration troubles during onboarding. Answer based on 35 reviews ## Who uses Prospect CRM? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Prospect CRM supports all three features that reviewers rate most highly: Contact Management, Sales Pipeline Management, and Lead Management. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new opportunities more effectively, allowing teams to improve follow-up, maintain visibility into revenue, and close sales with greater consistency. Contact Management 4.6 (73) 56.16% of 73 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.6 (52) 50.00% of 52 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.6 (73) 53.42% of 73 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.6 (30) 70.00% of 30 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 4.4 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 4.5 (51) 50.98% of 51 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Prospect CRM 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shipping Management: Manage and track orders being shipped to customers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (142) 4.7 Based on 142 reviews ## Pricing Value for money 4.6 (119) Free Trial [View pricing plan details](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/pricing/) Start-up CRM £177.00 Flat Rate,Per Month It includes: - 4 Users - DEAR Integration - Quickbooks Integration - Tradegecko Integration - Unleashed Integration - Xero Integration Professional CRM £351.00 Flat Rate,Per Month It includes: - 4+ Users - Access Dimensions Integration - Cin7 Integration - Exchequer Enterprise Integration - Pegasus Opera II/III Integration Advanced CRM £1,933 Flat Rate,Per Month It includes: - 15+ Users - Custom Delivery Charge Calculations - Custom ERP Integrations - SAP Integration Value for money 4.6 (119) 4.6 Based on 119 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (133) 4.8 Based on 133 reviews ## User reviews Overall rating 4.8 Based on 142 reviews Filter by rating 5(123) 4(13) 3(2) 2(0) 1(4) Mentioned topic Sorted by most recent TW Tandia W. founder Alternative Medicine ### "Worst CRM platform I have used " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 8, 2026 Terrible, worse platform I have ever used and we spent so long setting everything up for nothing to work and the accounts team just kept charging us invoices and we couldn't even use the platform Pros Nothing - a terrible platform to use - so many bugs. Cons The customer service is terrible, no one responds to your emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bielle B. Business Director Retail ### " Implementation Failed. System Never Became Operational" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2026 Our overall experience was extremely time-consuming with no functional outcome. We invested significant internal resources attempting to implement Prospect into a live wholesale environment, engaging in multiple meetings, support cycles, and workarounds over several months. Despite this effort, the platform never reached a point where it could reliably support day-to-day operations. A CRM should simplify workflows and provide confidence in data and decision-making. In our case, it added complexity and operational risk instead. We are now seeking termination after an unsuccessful implementation. I would strongly recommend that businesses thoroughly test real operational workflows and integrations before committing. Pros The underlying idea behind the platform is good, and the team was consistently polite and responsive during support interactions. The vision of creating a CRM layer specifically for wholesale businesses is compelling in theory. Cons Unfortunately, the system never became operationally reliable despite several months of onboarding and troubleshooting. Core functionality required for daily use was not working as expected, particularly sales order workflows and syncing with CIN7. Account data was inconsistent, records duplicated or missing, and reporting could not be trusted without cross-checking against other systems. Instead of reducing administrative workload, the platform introduced additional manual processes while we waited for unresolved fixes. For a CRM intended to sit at the centre of wholesale operations, this made adoption impossible. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reasons for choosing Prospect CRM very compelling, but inaccurate sales pitch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kathy M. Client Support Manager Cosmetics ### "HIGHLY RECOMMEND" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 Prospect CRM has been a game-changer for our team! The integration with our inventory and sales systems is seamless. We are extremely satisfied with all aspects of this platform. Pros We have been using Prospect CRM for quite awhile now, and it's made a huge difference on how we manage customer relationships and track sales. The interface is user-friendly and the support team is super responsive and helpful. Highly recommended for any business looking to stay organized and grow! Cons Overall, Prospect CRM is a robust tool as it currently stands. The most minor change I would recommend is to change the date format for Unites States companies to reflect month/day/year in tasks. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) The decision was made by upper management to change systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adrian B. Telemarketer - Data Admin Medical Devices ### "Prospect CRM is an asset" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2025 Prospect CRM has helped out the office enormously streamlining the way we arrange details and data for all the reports needed to ensure the department runs efficiently and smoothly. Pros My experiences of the software on the whole have been really helpful. The way it has arranged the storage of data and product information/details is second to none and always reliable. Cons In all the times I have used the CRM I have no gripes. Although if they do appear in the future I will certainly let you know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW John W. BDM Wholesale ### "Wholesale Distribution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 We have been using Prospect CRM for a number of years. It is great at the basic stuff and we keep adding to the areas we are using it. We now have a returns system that is functioning through the "Problem" side of the system. Pros The user friendly software that is simple and quick to navigate around. No need to pause and save information, it logs the information you put in as you go. The search function is quick and effective find customers by Employee or company name/number. From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this is now redundant. The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash. Cons We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but, that is something we are working on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stuart J. Specialist Vehicle Applications Electrical/Electronic Manufacturing ### "Prospect works for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating) and also using CRM's such as SAP, Workday, Monday.com and ACT, Prospect is easily the best most intuitive system and adaptable to to the needs of the whole team, totally recommend it 100% Pros Ease of use, very intuitive, very adaptable, we have our diaries, meeting notes, customer database, sales pipeline, quotes etc, very easy to use, please don't change it. Cons Slight issues with picking up sales data from our internal system, but all sorted now, main issue was not Prospect but our internal sales system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jeffery A. Admin Consumer Services ### "Very good but room for improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 4, 2025 I struggled with it initially but recently I have been getting used to it and I think with a bit more practice, it could be very crucial working alongside unleashed Pros I like it’s integration system with unleashed and also how it offers a wide range of reporting system especially with the sales pipeline. Cons It’s not very user friendly to look at. Especially when creating quotations, compared to others like unleashed and quickbooks desktop, information is much more easy on the eyes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tony W. Director Building Materials ### "Best CRM we have tested." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 My sales team loves it, but I don't use it as much as they do. It is very useful for analysing the sales of our products. Pros The human interface, training and customer support are excellent. It is faster than our previous CRM. Cons Frankly, there isn't much to dislike, so I have no comments to make here. I could always complain about the cost if you like? Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) It did not suit the way we work so we looked for alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Director Business Supplies and Equipment ### "Prospect does it for Exquisite Refreshments " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 We have fully embraced the system and integrated it another access product which is unleashed. Both products together have allowed our start up businesses to be successful in our first year of trading. Without it we would have struggled. Well worth the investment for any small or medium size business. Pros Prospect CRM is ideal for our small business. It is versatile, easy to use and has excellent reporting capabilities. We particularly like the ability to Tailor the content to our business. The support is excellent and after a year of working with it it is an essential tool to helping us reach our targets, but more especially that of our customers. Cons Believe it or not I have not come across any big issues. We reviewed many CRM systems and by far this is the best and most cost effective one currently on the market. Though we did have an issue with initial enquiries and actually getting someone to contact us and talk us through the benefits and sign us up. We had to pursue and Chase which initially put us off is if this was the level of support at the beginning then what happens after we signed. But we were wrong once signed the level of support has been tremendous. Thank you \[sensitive content hidden\] for being our onboard consultant. Without you we wouldn’t have had such a fantastic insight into the power and capability of the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Katrina Parris S. Customer Service Food Production ### "Prospect - An invaluable tool for any company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2025 As customer Service, Prospect has become a great tool as it allows me to make multiple entries, create tasks and target audiences Pros Webinars are comprehensive and target all audiences. The software support is very responsive and helpful. The software creates comprehensive reports and it's a great tool for our Sales Team and Managers Cons Some of the integration features can become a little clunky but it is in a very small scale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Prospect CRM](https://www.capterra.com/compare/107031-152373/ProspectSoft-CRM-Software-vs-HubSpot-CRM)[Salesforce Sales Cloud vs Prospect CRM](https://www.capterra.com/compare/61368-107031/Salesforce-vs-ProspectSoft-CRM-Software)[Zoho CRM vs Prospect CRM](https://www.capterra.com/compare/107031-155928/ProspectSoft-CRM-Software-vs-Zoho-CRM)[Kylas Sales CRM vs Prospect CRM](https://www.capterra.com/compare/107031-210630/ProspectSoft-CRM-Software-vs-Kylas)[Bigin by Zoho CRM vs Prospect CRM](https://www.capterra.com/compare/107031-204998/ProspectSoft-CRM-Software-vs-Bigin-by-Zoho-CRM)[eWay-CRM vs Prospect CRM](https://www.capterra.com/compare/107031-152769/ProspectSoft-CRM-Software-vs-eWay-CRM)[Dynamics 365 vs Prospect CRM](https://www.capterra.com/compare/107031-157279/ProspectSoft-CRM-Software-vs-Dynamics-365)[Odoo vs Prospect CRM](https://www.capterra.com/compare/107031-135618/ProspectSoft-CRM-Software-vs-Odoo)[Ploomes CRM vs Prospect CRM](https://www.capterra.com/compare/107031-207290/ProspectSoft-CRM-Software-vs-Ploomes)[Brevo vs Prospect CRM](https://www.capterra.com/compare/107031-132996/ProspectSoft-CRM-Software-vs-brevo) [Nutshell vs Prospect CRM](https://www.capterra.com/compare/107031-144340/ProspectSoft-CRM-Software-vs-Nutshell)[Pipedrive vs Prospect CRM](https://www.capterra.com/compare/107031-132666/ProspectSoft-CRM-Software-vs-Pipedrive)[Act! vs Prospect CRM](https://www.capterra.com/compare/107031-175860/ProspectSoft-CRM-Software-vs-Act)[ActiveCampaign vs Prospect CRM](https://www.capterra.com/compare/79367-107031/ActiveCampaign-vs-ProspectSoft-CRM-Software)[EngageBay CRM vs Prospect CRM](https://www.capterra.com/compare/107031-178819/ProspectSoft-CRM-Software-vs-EngageBay-Marketing)[monday CRM vs Prospect CRM](https://www.capterra.com/compare/107031-245800/ProspectSoft-CRM-Software-vs-Monday-CRM)[Meritto vs Prospect CRM](https://www.capterra.com/compare/107031-250169/ProspectSoft-CRM-Software-vs-Comprehensive-Admission-Suite)[NetSuite vs Prospect CRM](https://www.capterra.com/compare/107031-135757/ProspectSoft-CRM-Software-vs-NetSuite)[OpenCRM vs Prospect CRM](https://www.capterra.com/compare/107031-129881/ProspectSoft-CRM-Software-vs-OpenCRM)[Mailchimp vs Prospect CRM](https://www.capterra.com/compare/107031-110228/ProspectSoft-CRM-Software-vs-MailChimp)