--- title: "Prospect CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Prospect CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Prospect CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Prospect CRM ## What is Prospect CRM? If you sell products B2B and use one of the following Inventory Management/Accounting/ERP systems, then Prospect, the #1 Stock-Aware CRM, is the only CRM you need for: Unleashed Katana Cin7 Omni Cin7 Core Xero QuickBooks Online Access Dimensions Access Financials Sage 50 Exchequer Pegasus Opera Prospect is the #1 CRM for helping B2B Wholesalers, Distributors & Manufacturers worldwide get more customers, and maximise customer lifetime value. ## What is Prospect CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 142 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 3% Starting price £177 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - CRM / 2026 - Online CRM / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Prospect CRM?[Manage this product listing](https://www.g2.com/products/prospect-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Prospect CRM 4.8 (142) VS. [4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £177 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (142) Ease Of Use 4.4 (4,392) Value For Money 4.6 (119) Value For Money 4.3 (3,521) Customer Service 4.8 (133) Customer Service 4.4 (3,531) ## Prospect CRM alternatives [4.4 (18,813)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,005)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,335)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/alternatives/) ## FAQs about Prospect CRM Overview ### What problems does Prospect CRM solve? Prospect CRM solves scattered customer data, slow sales follow-ups, unreliable stock-aware quoting, and poor visibility into customer buying habits. Sales reps, account managers, and wholesale or inventory-based teams use it to prioritize at-risk accounts, track pipelines, access live pricing and stock on the road, and reduce admin across finance, marketing, and operations. Answer based on 123 reviews Overview ### Which roles and teams benefit most from Prospect CRM? Prospect CRM is most used by sales teams, business development managers, and revenue leaders who need to track leads, manage pipelines, and improve follow-up. Directors, general managers, and executives use it for forecasting and performance visibility, while office, operations, and support managers rely on it to streamline customer records and team coordination. Answer based on 142 reviews Overview ### What company size and industries is Prospect CRM built for? Prospect CRM is for small B2B wholesalers, distributors, and manufacturers, with 99% of reviewers from small businesses and Wholesale the top industry at 11%. It also fits stock-focused companies in Food & Beverages at 9% and Food Production at 6%, especially those using accounting and inventory systems to manage pricing and customers. Answer based on 142 reviews Features and Usability ### What are the key features of Prospect CRM? Prospect CRM includes core CRM features like contact management, lead tracking, sales pipeline management, and task reminders, plus differentiators such as dashboards, customizable reporting, and RFM analysis. Reviewers also highlight integrations with Xero, Unleashed, Sage, and QuickBooks, along with quotes, order tracking, and inventory visibility. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? Prospect CRM starts at £177/month for the Start-up CRM, with 4 users and annual-contract billing paid monthly. The Professional CRM is £351/month for 4 users, and the Advanced CRM is £1,933/month for 15 users. A free trial is available. Additional users cost £61 or £109 per month on higher plans. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Prospect CRM integrate with? Prospect CRM integrates with Unleashed, Xero, QuickBooks Online, Cin7 Core, and Mailchimp, with reviewer-confirmed links focused on inventory and accounting. Official integrations also include Gmail, Microsoft 365, and Zapier. In total, Prospect CRM connects to 18 third-party tools and platforms across finance, email, marketing, and inventory. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Prospect CRM? Prospect CRM is generally straightforward to onboard, especially for sales staff and new starters who pick up everyday tasks quickly. Admins and users handling setup often need more time and practice. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos, though some reviewers found materials outdated or paced too quickly. Answer based on 15 reviews Getting Started and Support ### What customer support options does Prospect CRM offer, and how do users rate the experience? Prospect CRM offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as helpful, responsive, and strong during onboarding, training, and issue resolution. Some report slower replies, less personal service as the company grew, and support-hour gaps or delays for international teams. Answer based on 57 reviews Customer relationship management ### How well does Prospect CRM handle customer relationship management? Prospect CRM works well for B2B customer management, especially for repeat sales, account tracking, and customer spend analysis. Sales teams value the easy navigation, notes, reporting, and RFM insights, while some small businesses find setup, customization, order workflows, and certain integrations harder to manage without responsive support. Answer based on 53 reviews ## Who uses Prospect CRM? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Prospect CRM includes **Customer Database** and **Real-Time Data**, giving teams a central place to store customer records and access up-to-date information for sales and service work. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate as important, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact details, find records faster, and manage customer interactions more efficiently, allowing teams to stay responsive and keep daily CRM tasks on track. Search/Filter 4.9 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 4.6 (73) 56.16% of 73 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.6 (73) 53.42% of 73 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.6 (52) 50.00% of 52 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Reporting/Analytics 4.5 (51) 50.98% of 51 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Interaction Tracking 4.6 (39) 35.90% of 39 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Prospect CRM 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shipping Management: Manage and track orders being shipped to customers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (142) 4.7 Based on 142 reviews ## Pricing Value for money 4.6 (119) Free Trial [View pricing plan details](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/pricing/) Start-up CRM £177.00 Flat Rate,Per Month It includes: - 4 Users - DEAR Integration - Quickbooks Integration - Tradegecko Integration - Unleashed Integration - Xero Integration Professional CRM £351.00 Flat Rate,Per Month It includes: - 4+ Users - Access Dimensions Integration - Cin7 Integration - Exchequer Enterprise Integration - Pegasus Opera II/III Integration Advanced CRM £1,933 Flat Rate,Per Month It includes: - 15+ Users - Custom Delivery Charge Calculations - Custom ERP Integrations - SAP Integration Value for money 4.6 (119) 4.6 Based on 119 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (133) 4.8 Based on 133 reviews ## User reviews Overall rating 4.8 Based on 142 reviews Filter by rating 5(123) 4(13) 3(2) 2(0) 1(4) Mentioned topic Sorted by most recent TW Tandia W. founder Alternative Medicine ### "Worst CRM platform I have used " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 8, 2026 Terrible, worse platform I have ever used and we spent so long setting everything up for nothing to work and the accounts team just kept charging us invoices and we couldn't even use the platform Pros Nothing - a terrible platform to use - so many bugs. Cons The customer service is terrible, no one responds to your emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bielle B. Business Director Retail ### " Implementation Failed. System Never Became Operational" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2026 Our overall experience was extremely time-consuming with no functional outcome. We invested significant internal resources attempting to implement Prospect into a live wholesale environment, engaging in multiple meetings, support cycles, and workarounds over several months. Despite this effort, the platform never reached a point where it could reliably support day-to-day operations. A CRM should simplify workflows and provide confidence in data and decision-making. In our case, it added complexity and operational risk instead. We are now seeking termination after an unsuccessful implementation. I would strongly recommend that businesses thoroughly test real operational workflows and integrations before committing. Pros The underlying idea behind the platform is good, and the team was consistently polite and responsive during support interactions. The vision of creating a CRM layer specifically for wholesale businesses is compelling in theory. Cons Unfortunately, the system never became operationally reliable despite several months of onboarding and troubleshooting. Core functionality required for daily use was not working as expected, particularly sales order workflows and syncing with CIN7. Account data was inconsistent, records duplicated or missing, and reporting could not be trusted without cross-checking against other systems. Instead of reducing administrative workload, the platform introduced additional manual processes while we waited for unresolved fixes. For a CRM intended to sit at the centre of wholesale operations, this made adoption impossible. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reasons for choosing Prospect CRM very compelling, but inaccurate sales pitch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kathy M. Client Support Manager Cosmetics ### "HIGHLY RECOMMEND" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 Prospect CRM has been a game-changer for our team! The integration with our inventory and sales systems is seamless. We are extremely satisfied with all aspects of this platform. Pros We have been using Prospect CRM for quite awhile now, and it's made a huge difference on how we manage customer relationships and track sales. The interface is user-friendly and the support team is super responsive and helpful. Highly recommended for any business looking to stay organized and grow! Cons Overall, Prospect CRM is a robust tool as it currently stands. The most minor change I would recommend is to change the date format for Unites States companies to reflect month/day/year in tasks. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) The decision was made by upper management to change systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adrian B. Telemarketer - Data Admin Medical Devices ### "Prospect CRM is an asset" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2025 Prospect CRM has helped out the office enormously streamlining the way we arrange details and data for all the reports needed to ensure the department runs efficiently and smoothly. Pros My experiences of the software on the whole have been really helpful. The way it has arranged the storage of data and product information/details is second to none and always reliable. Cons In all the times I have used the CRM I have no gripes. Although if they do appear in the future I will certainly let you know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW John W. BDM Wholesale ### "Wholesale Distribution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 We have been using Prospect CRM for a number of years. It is great at the basic stuff and we keep adding to the areas we are using it. We now have a returns system that is functioning through the "Problem" side of the system. Pros The user friendly software that is simple and quick to navigate around. No need to pause and save information, it logs the information you put in as you go. The search function is quick and effective find customers by Employee or company name/number. From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this is now redundant. The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash. Cons We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but, that is something we are working on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stuart J. Specialist Vehicle Applications Electrical/Electronic Manufacturing ### "Prospect works for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating) and also using CRM's such as SAP, Workday, Monday.com and ACT, Prospect is easily the best most intuitive system and adaptable to to the needs of the whole team, totally recommend it 100% Pros Ease of use, very intuitive, very adaptable, we have our diaries, meeting notes, customer database, sales pipeline, quotes etc, very easy to use, please don't change it. Cons Slight issues with picking up sales data from our internal system, but all sorted now, main issue was not Prospect but our internal sales system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jeffery A. Admin Consumer Services ### "Very good but room for improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 4, 2025 I struggled with it initially but recently I have been getting used to it and I think with a bit more practice, it could be very crucial working alongside unleashed Pros I like it’s integration system with unleashed and also how it offers a wide range of reporting system especially with the sales pipeline. Cons It’s not very user friendly to look at. Especially when creating quotations, compared to others like unleashed and quickbooks desktop, information is much more easy on the eyes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tony W. Director Building Materials ### "Best CRM we have tested." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 My sales team loves it, but I don't use it as much as they do. It is very useful for analysing the sales of our products. Pros The human interface, training and customer support are excellent. It is faster than our previous CRM. Cons Frankly, there isn't much to dislike, so I have no comments to make here. I could always complain about the cost if you like? Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) It did not suit the way we work so we looked for alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Director Business Supplies and Equipment ### "Prospect does it for Exquisite Refreshments " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 We have fully embraced the system and integrated it another access product which is unleashed. Both products together have allowed our start up businesses to be successful in our first year of trading. Without it we would have struggled. Well worth the investment for any small or medium size business. Pros Prospect CRM is ideal for our small business. It is versatile, easy to use and has excellent reporting capabilities. We particularly like the ability to Tailor the content to our business. The support is excellent and after a year of working with it it is an essential tool to helping us reach our targets, but more especially that of our customers. Cons Believe it or not I have not come across any big issues. We reviewed many CRM systems and by far this is the best and most cost effective one currently on the market. Though we did have an issue with initial enquiries and actually getting someone to contact us and talk us through the benefits and sign us up. We had to pursue and Chase which initially put us off is if this was the level of support at the beginning then what happens after we signed. But we were wrong once signed the level of support has been tremendous. Thank you \[sensitive content hidden\] for being our onboard consultant. Without you we wouldn’t have had such a fantastic insight into the power and capability of the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Katrina Parris S. Customer Service Food Production ### "Prospect - An invaluable tool for any company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2025 As customer Service, Prospect has become a great tool as it allows me to make multiple entries, create tasks and target audiences Pros Webinars are comprehensive and target all audiences. The software support is very responsive and helpful. The software creates comprehensive reports and it's a great tool for our Sales Team and Managers Cons Some of the integration features can become a little clunky but it is in a very small scale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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