--- title: "mumms Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mumms Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/107069/PAS-and-CPC/" page_type: "product" language: "en" --- # mumms Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) mumms Software ## What is mumms Software? Hospice Software That Works the Way Hospice Works For over 35 years, mumms® has delivered clinical and billing workflows exclusively for hospice and palliative care. By aligning documentation, compliance, and reimbursement with the hospice model of care, mumms® enhances team efficiency and protects revenue without complicating processes. SmartChart® simplifies documentation with role-based workflows, hospice-specific assessments, care plans, and regulatory-aligned data sets, leading to cleaner, easier-to-complete records that are simpler to audit. ClearPay® boasts over 99% billing accuracy by identifying issues before claims go out, reducing denials to under 1% and improving cash flow with less rework. PC is built in, compliance operates seamlessly with CHAP, ACHC, and CMS-aligned logic, and teams are supported by experts who understand hospice urgency. Ideal for startup/growing hospices, stand-alone organizations, and hospice & palliative programs replacing complex enterprise EMRs. ## What is mumms Software used for? [Hospice](https://www.capterra.com/hospice-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 75% Neutral 14% Negative 11% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## mumms Software Overview Updated August 2026 AI summary mumms Software provides electronic medical records and related solutions for organizations of all sizes in the hospice, home health care, and medical sectors. With features like charting, patient records management, billing, compliance tracking, telemedicine integration, and customizable forms, it supports clinical, administrative, and executive workflows. The platform is accessible via cloud, web, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mumms Software 4.1 (28) VS. [4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) Starting Price Contact vendor Starting Price $65 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (28) Ease Of Use 4.8 (166) Value For Money 4.0 (21) Value For Money 4.7 (109) Customer Service 4.3 (24) Customer Service 4.7 (138) ## mumms Software alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.8 (14)](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Careficient](https://www.capterra.com/p/165999/Careficient-AMS/) [4.5 (59)](https://www.capterra.com/p/165999/Careficient-AMS/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165999/Careficient-AMS/) [View all alternatives](https://www.capterra.com/p/107069/PAS-and-CPC/alternatives/) ## FAQs about mumms Software Overview ### Which roles and teams benefit most from mumms Software? mumms Software is most used by hospice and home care clinical teams, administrators, intake staff, and executive leaders. Nurses, CNAs, social workers, and clinical directors use it to document care, coordinate cases, and support compliance, while administrators, IT teams, and executives manage operations, reporting, admissions, and system oversight. Answer based on 28 reviews Overview ### What company size and specific industries is mumms Software built for? mumms Software is designed for startup and growing hospices, along with hospice and palliative care organizations. It also fits stand-alone hospices and groups replacing overbuilt, multi-setting EMRs, making it a fit for smaller to mid-sized providers in the hospice and palliative care sector. Features and Usability ### What are the key features of mumms Software? mumms Software offers EMR/EHR, patient records management, and clinical notes for documentation and charting. It also includes appointment scheduling, automated scheduling, and calendar management, plus billing and invoicing, claims management, accounts receivable, and revenue reporting. Additional features cover e-prescribing, patient portals, document storage, and telemedicine integration. Integrations ### Which third-party tools and platforms does mumms Software integrate with? mumms Software integrates with 10 third-party tools and platforms, including business and data tools such as Microsoft Excel and Google Maps, plus Acclivity, Advantum, DSS, Dragonfly, Procare Solutions, Qualis, Sfax, and Wise. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does mumms Software offer? mumms Software provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams getting started with the software. Answer based on 1 reviews Getting Started and Support ### What customer support options does mumms Software offer? mumms Software offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as prompt, effective, and easy to work with, with quick customer service responses and timely technical help that resolves questions and user issues without added back-and-forth. Answer based on 2 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) mumms Software supports all three features buyers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible medical records, and document care accurately, allowing teams to support compliance, improve clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs mumms Software 66 features ### All Features - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Reporting: Generate reports to assess the financial performance of an organization - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (28) 3.9 Based on 28 reviews ## Pricing Value for money 4.0 (21) ### Starting price Free trial available Value for money 4.0 (21) 4.0 Based on 21 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ DSS](https://www.capterra.com/p/149432/DSS/)[ Qualis](https://www.capterra.com/p/229742/Qualis/)[ Wise](https://www.capterra.com/p/251787/Wise/)[ Advantum](https://www.capterra.com/p/104279/Advantum/)[ Acclivity](https://www.capterra.com/p/206562/Acclivity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (24) 4.3 Based on 24 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(12) 4(9) 3(4) 2(3) 1(0) Mentioned topic Sorted by most recent Laurie G. Administrator Hospital & Health Care ### "Good hospice EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2025 Good software. I’ve become friends with the staff that I talk to on a weekly basis. They are very friendly, Pros Only for hospice. Email support. Ease of use. Valuable. I like that it is only for hospice agencies. Cons Sending in tickets and waiting for a response. I want to talk to someone via phone. I communicate better that way. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2025 Hi Laurie, Thank you for your thoughtful review and for trusting mumms Software. We’re thrilled to hear that the platform’s hospice-specific focus and ease of use have been valuable to you, and that our support team has become part of your weekly rhythm! We hear you on the ticketing system and the desire for more direct phone support. Your feedback is incredibly helpful, and we’re always looking for ways to improve how we connect with users. Building relationships is at the heart of what we do, and it’s wonderful to know that’s been your experience. We’re proud to support your work and grateful for your continued partnership. Warmly, The mumms Team CR Christie R. Administrator Hospital & Health Care ### "The best support team ever!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 Pros The team at Mumms has repeatedly gone above and beyond with our hospice. Literally, every step of the way with set up, training, and billing the \[sensitive content hidden\] have all been the most helpful people!! There are so many options for an EHR, but I cannot imagine any company that would ever be this helpful!! Cons I would love to see faxing capabilities built in at some point. I am also hoping that there is an integration with PCC. Alternatives considered [Appenate](https://www.capterra.com/p/151223/Appenate/) [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Reasons for choosing mumms Software The support team and pricing were both amazing. The charting is also fast - our team really appreciates that! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2025 Hi Christie, Thank you so much for your kind words and for taking the time to share your experience. We’re truly honored to support your hospice team, from setup to billing and beyond. Hearing that our staff has been helpful every step of the way means the world to us. We also appreciate your feedback about faxing capabilities and PCC integration. These kinds of insights help us grow and prioritize what matters most to our users. It’s clear you care deeply about your team and the care you provide, and we’re grateful to be part of that mission. If there’s ever anything more we can do, please don’t hesitate to reach out. Warmly, The mumms Team SS Santiago S. ingenieria sistemas Computer Hardware ### "Is Hummingbird worth it? " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2023 Es un software con un gran potencial, se agradece que su soporte técnico sea tan oportuno por lo que claro que lo recomiendo. Pros Las veces que hemos tenido dificultades con nuestros usuarios o dudas sobre el uso del software la atención que nos han dado, el soporte técnico ha sido oportuno eficaz y fácil lo que lo hace una opción ideal pues no habrán reprocesos por el uso de este software. Cons Algunas funciones son confusas o no tan intuitivas si uno las trata de conocer o usar por parte de uno. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rachel W. Staff Educator Hospital & Health Care ### "Difficult to use" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 26, 2019 Pros Easy patient searching. Easy to add different teams, while all in one business unit. Cons Charting was not intuitive. Care plans did not populate with assessment documentation. Difficult to personalize care plans. You had to know exactly what you wanted and where you were going to find what you needed to document. Unable to document at the bedside. Reports were limited and not fully inclusive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jennifer P. Clinical supervisor Hospital & Health Care ### "Good customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2019 Pros Love the reports, the ease of use and the quick responses from customer service. Plus they custom Makes our forms for us! Cons It can be buggy at times. But they are great about fixing it quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2019 Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you. SH Shannon H. Regional QAPI Director Hospital & Health Care ### "The first EMR I have used..." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 18, 2019 Very nice personnel - very prompt in attempting to rectify issues... Pros Nursing documentation allows for very thorough documentation Cons Collaboration with other systems - does not communicate well with other integrated systems at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Thank you for your feedback, Shannon. Based on your review, we believe you are referencing a third party integration? I'm sorry to hear this experience has not been excellent, and we will reach out directly to you to get clarification. We are proud to have one of the longest lists of third party integrations in the hospice space and are committed to an excellent user experience with each one. RA Robert A. Medical director Hospital & Health Care ### "Best for hospice " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 18, 2019 Very good Pros Mobile version. Seems easy to use. More good features coming. Cons Still evolving. Responsive to problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Thank you for your feedback, Robert. SM stephanie M. cna Health, Wellness and Fitness ### "Great Product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 18, 2019 Pros I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward Cons Not always able to edit easily, must go through extensive steps to edit an issue, unless you're an admin Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Thank you for the feedback, Stephanie. Our main goal is to cut down the time you spend charting so you can focus on care. A superb user experience is our priority. SH Stephanie H. RN Nurse Case Manager Hospital & Health Care ### "Hummingbird Software" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 July 18, 2019 Pros Easy to use. User friendly. IT helpful when issues arise. Cons Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands. LR Lindsay R. Executive Director Health, Wellness and Fitness ### "Hospice software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2019 Pros Ease of use. Techs are very helpful. Palliative care charting availability Cons No graphing as far as trending vitals etc. Can’t chart with mobile app offline. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Happy to see that Hummingbird is working out for you, Lindsay. [View all Reviews](https://www.capterra.com/p/107069/PAS-and-CPC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hospice Tools vs mumms Software](https://www.capterra.com/compare/107069-188024/PAS-and-CPC-vs-Hospice-Tools)