Best For

Child and family social service agencies that provide any of the following services: foster care, community programs, behavioral health, and residential placement.

Product Details

Built specifically for child and family agencies, extendedReach is an easy-to-use, affordable web-based case management system that your workers, support staff, staff will love! extendedReach organizes and shares all of the information and documents you need to track about each case. Each of your staff has this information provided to them on their own personalized home page. If you provide foster services, foster homes can access the system too through a specialized foster home website.

Contact Details

extendedReach

http://www.extendedreach.com

Founded in 1999

Located in United States

extendedReach Pricing Overview

extendedReach pricing starts at $100.00 per month.There is not a free version of extendedReach.extendedReach does not offer a free trial.See additional pricing details for extendedReach below.

Supervisor Home Page
Foster Child
Foster Home
Find available homes
iOS + Android Mobile App

Starting Price

  • $100.00/month
  • Unlimited storage and no charge for support staff user ids.

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

extendedReach Features

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

extendedReach Reviews

Showing 5 of 12 reviews
Overall
5/5
Ease of Use
5/5
Customer Service
5/5
Karina G.
LCPAA
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 25, 2019

“HIGHLY RECOMMENDED FOR CHILD PLACING AGENCIES!!!”

OverallMy experience has been exceptional!!
ProsExtended Reach literally changed my life as it relates to my job. I have worked for CPAs for over 20 years. I have gone from working with all paper to now being fully paperless. My last agency used Childtrax. Childtrax was not bad, but it was not user friendly and it was not explained very well to our agency. I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful transition. What I love about ER is that it is tailored for the individual needs of your company. Almost 95% of the time, if I asked, "hey can you guys add this function" it was added immediately. ER has been too good to be true. They can customize spreadsheets, forms, almost anything that needs to be customized. We can invite foster parents to trainings, send out mass emails, and help our foster parents keep track of training, medical appointments, etc. This software is AMAZING!!!!
ConsNo cons. There are just a few things that Extended Reach cannot do, but this is me wanting Extended Reach to just do my job for me lol. No real complaints, the software is a MUST!!
Reviewer Source 
Source: Capterra
August 25, 2019
Judy B.
Quality Improvement Coordinator
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 15, 2018

“A very intuitive software that does it all!”

ProsAs our agency continues to grow, evolve and expand - so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on the 'ease of use' of our software choice during licensing visits and external audits. Plus, customer support is fast, friendly, and always goes the extra mile to respond to our needs.
ConsIt's difficult to come up with a con, but if I have to have one it would be that English is currently the only language option - it would be nice to have a Spanish version of the foster home portal for our ESL clients.
Reviewer Source 
Source: Capterra
May 15, 2018
Verified Reviewer
51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 4, 2018

“Our agency has had a great experience with extendedReach. ”

ProsThe software is intuitive, user friendly, and mobile. We implemented the software about a year and half ago and it went as smoothly as could be expected. The staff at extendedReach with whom we walked through the planning and implementation processes were professional, knowledgeable and a pleasure to work with. Ongoing customer service is exemplary. They are responsible and helpful. We currently have 8 clinical and social service programs using the software. We are always finding new ways to use the system and improve out processes. We are nationally accredited and our accrediting body recently sent reviewers for our reaccreditation. The reviewers, who must quickly become familiar with and use many software programs, found extendedReach easy to learn and use and commented that we had made an excellent selection in our choice of new data management software.
ConsThe Foster Care Module has many excellent features like the Foster Parent Portal. We would really like the General Case Management Module to have similar features.
Reviewer Source 
Source: Capterra
May 4, 2018
Verified Reviewer
Individual & Family Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 29, 2018

“A very intuitive software that does it all!”

ProsAs our agency continues to grow, evolve and expand so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on our choice of software during licensing visits and external audits. Customer Support is fast, friendly and always goes the extra mile to respond to our needs.
ConsThis software is only available in English, but it would be great to have a Spanish version for our ESL clients.
Reviewer Source 
Source: Capterra
April 29, 2018
Angela N.
Texas State Director
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2019

“Pick extendedReach over all of the others”

OverallI track everything being done within my fourteen office agency around the State of Texas using this software. I can do this from anywhere - I've done it from the beach in Hawaii. I love eR.
ProsI like that it is so, so user friendly. I have used Kaleidecare and the State of Texas software systems (IMPACT, CLASS). eR is, by far, the easiest to use. It allows Administrators to fix "mistakes" by staff. I can make changes to how we document, forms, tracking -- without having to submit a ticket and wait on someone else to do it. It is truly customizable. When I do need to reach out to rep and his team, they respond THAT DAY.
ConsI'd love to have more data - more ability to track the tasks being completed by my staff.
Reviewer Source 
Source: Capterra
August 13, 2019