# QCBD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QCBD the right Quality Management solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/107192/QCBD/reviews --- QCBD 4.6 (56) [View alternatives](https://www.capterra.com/p/107192/QCBD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 29th, 2025 # Reviews of QCBD Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews DT Dewayne T Quality ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years. “The modularity and ability to customize most everything is great!“ August 18, 2022 DT Dewayne T Quality ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years. “There are a couple of minor issues that are irritating occasionally, but not really worth mentioning.“ August 18, 2022 JN John N Quality and RegulatoryPackaging and Containers, 201 - 500 employeesUsed the software for: More than 2 years. “The software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs.“ December 29, 2020 MK Marie K Quality ManagerAviation & Aerospace, 501 - 1,000 employeesUsed the software for: 1-2 years. “Can't change tab order, Can't integrate company defined fields into other tabs.“ July 26, 2020 JN John N Quality and RegulatoryPackaging and Containers, 201 - 500 employeesUsed the software for: More than 2 years. “QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS.“ December 29, 2020 JN John N Quality and RegulatoryPackaging and Containers, 201 - 500 employeesUsed the software for: More than 2 years. “There are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros. “ December 29, 2020 JS Justin S PresidentAviation & Aerospace, 51 - 200 employeesUsed the software for: More than 2 years. “The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company.“ February 2, 2021 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Phillip M. Sr. Quality Assurance Specialist Medical Devices Used the software for: 2+ years ### "The QCBD software has been without a doubt, a significant improvement in our QMS system." July 26, 2018 5.0 Our company benefited greatly by purchasing and installing QCBD as our quality management system. The results were apparent within the first couple months when reporting began that QCBD software really does work. Its a great solution that provides great management tools for any size company. I have used the software at two different companies and has seen major improvements within the quality system. Pros QCBD software has made compliance to 21 CFR Part 11 and other standards very easy. The validation package that is received with the software is easy to follow and very detailed and complete. Also, the integration of modules and being able to link between different records has made our control of documents and records much easier, including training. Training was poorly controlled at our company prior to QCBD, within the first month, we had a grip on the entire companies training. Cons Overall, the QCBD software has fulfilled our companies requirements for an electronic quality management system. Although at times during customization and setup, there were challenges to overcome, but CAMA software was always helpful, responsive and had always found a solution that worked for our quality system. Review Source DT Dewayne T. Quality Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Software!" August 18, 2022 5.0 Pros It was very easy to deploy and start using. It makes managing all the various processes a whole lot easier. The modularity and ability to customize most everything is great! The responsiveness of their Customer Service team is awesome. I would highly recommend this software to anyone looking to find an easier all in one solution for managing a Quality System. Cons There are a couple of minor issues that are irritating occasionally, but not really worth mentioning. Review Source RB Richard B. VP Operations Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "National Cable Molding Review" January 23, 2017 3.0 Our implementation started last year and we don't expect to complete it until late 2017. This is mainly because: 1) we require significant customizations of the layouts to work with our systems, 2) limited staff resources to make the changes and verify the work., 3) after we verify all the changes and are ready to implement we will have to re-create those changes that we did in the test database in the production database. I asked about item 3 because it involves so much re-entry and was advised that's how it is. I suppose we could have done all the changes in the production database to begin with but that goes counter to the typical approach of verification of test prior to production. This is the most significant drawback we have found with QCBD. Overall, this does look like a very good solution for us and we are excited about the improvements to come. Pros Customizable layouts and general flexibility with the use of the data Cons Having to duplicate the changes done in the test database into the production database Review Source DN Djordje N. Quality Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Algas-SDI International LLC" April 9, 2021 5.0 QCBD has been an instrumental tool in my ability to succeed in the role of a Quality Manager at our company. Pros QCBD software integrated all of the modules that our business needed under one package making it easy to find data and link everything. The ability to run reports and trends is extremely helpful. Using QCBD has helped us lower our overall COQ by improving our processes, keeping our suppliers accountable, conform to regulatory requirements as well as keep track and address customer complaints promptly. Cons It would be useful if individual modules could be configurable with respect to where each field is and also if preview of such configurations is available. Different business have different needs and layout requirements. Reason for choosing QCBD QCBD appeared at the time to offer the best value for the money and had all the features we needed integrated in one package. Review Source RJ Richard J. IT Manager Airlines/Aviation Used the software for: 1-2 years ### "Fantastic Product and Customer Service! A\*\* Highly recommended" October 9, 2020 5.0 I have found the application to be superb for our needs. The setup and the especially the customer service we have received as a business has been world class. We are really seeing the benefits now of using the system in the business and the customer services team especially \[SENSITIVE CONTENT HIDDEN\] have helped us overcome the challenges presented by COVID and also our growth by provided excellent communications and also timely responses to ensure we can continue to use this fantastic application without any downtime. We recently passed an AS9100 audit here and QCBD played a big role in that. Pros I have been very impressed with the user interface and the training provided. It is very easy to grasp and is an excellent system for tracking quality. The system is also very good to manage as an IT manager the build is really good and the data is very robust. Cons I have no improvements for suggestion. We are very happy. Reason for choosing QCBD Simplicity and also its organisation. Easy to use and understand. Review Source JN Jamie N. Quality Engineer 1 Medical Devices Used the software for: 1-2 years ### "QCBD" May 7, 2019 5.0 We use QCBD for Complaints, Supplier Management, Nonconformances, Corrective Action, Training and have most recently started using it for PM. Pros The software is very user friendly and I am continually finding out new capabilities that it has to help streamline procedure to software. QCBD is easy to follow and has appropriate stops in place to mitigate inadvertently closing a record out before appropriate steps are complete. I have already recommended QCBD to suppliers. Cons I would like to be able to just go back to my previous screen view by using a back arrow. When filtering data, and then opening one record from the filter, it doesn't allow to go back to the Spreadsheet view for that filter setting. Review Source GZ Gilberto Z. COO Medical Devices Used the software for: 2+ years ### "QCBD to support QMS for medical software devices" May 12, 2021 5.0 We have had a very good experience with QCBD. The learning curve is steep if one has never used a system like this or they are new to QMS, but that may not be unique to QCBD. Customer support is excellent. Pros It is easy to use and has all the features we need. Cons The update cycles. We would like an automatic notification instead of manually checking. Reason for choosing QCBD at the time we were looking for software to support our QMS, we found QCBD to have all the features and qualifications we needed at a reasonable price. Review Source BM Briana M. QA Manager Medical Devices Used the software for: 2+ years ### "Great functionality, regardless if you are a large or small company" October 4, 2019 5.0 I love this quality system and is a great aid in day to day operations. Pros The MasterList, Change Order and Training Matrices/Plan is what I use most and has the most impact, I cannot begin to tell you the time save, tracking, etc that this gives. Cons My company is very specialized and there is one module we have found we at this time can't configure for use. But it hasn't stopped or made our current processes less effective. Review Source EM Eduardo M. Quality Systems Medical Devices Used the software for: 2+ years ### "A very intuitive software very easy to use, with a excellent price to accomplish regulation. " April 4, 2018 4.0 I have experience with other 4 Quality software, all of them requires a lot of training. However QCBD was the more easy to learn how to used, the same week I started on my new company I was able to created reports. Pros Very easy to use, that means complex training is not require. An accessible price for small and medium companies. Very easy to create simple excel reports Very easy to implement changes (for example include new fields if required) Cons Automatic email notification are not programmable for all reports. Automatic Graphs are not available from the Reports created. Review Source WD William D. Sr. Quality Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great software for linking together many aspects of the business" December 3, 2020 4.0 Pros The inter-connectivity between the modules and the way it helps keep items linked together for easy reference. Lots of reporting options with the ability to customize fields displayed. Cons I dislike the output forms for the Corrective Action Module, I wish they could be customized like the reports. Review Source LH Lee H. CTO Used the software for: 2+ years ### "Came to QCBD from a significant Agile PLM system - for my current needs, it works well." March 24, 2018 4.0 Pros Comprehensive function for a very affordable price with solid technical support and descent mechanisms for streamlining operations in small operations. Cons There are a few feature enhancements that would be nice, and it's interface feels a bit dated, but it's fairly configurable and customizable for different needs. Review Source WH William H. Senior Quality Manager Paper & Forest Products Used the software for: Less than 6 months ### "Great option for the price." July 7, 2020 5.0 For the price the best value overall. Nothing on the market even comes close to the functionality for the price. Pros The software provides a great user option out of the box, but also allows for customization to fit the way we operate. Cons A web interface would allow for easier deployment and remote access. Review Source Response from CAMA Software July 16, 2020 Thank you for your feedback. QCBD has Remote Access capability. As a remote user, all you need is VPN access to the data center and you can run QCBD from anywhere in the world. EM Erik M. Used the software for: ### "Review MMT" January 27, 2017 4.0 QCBD is a nice, simple software. I appreciate the consistent support. I do have fears that once the quality system grows, there will be issues because of the lack of software functionality. For example, it is very helpful if you can search within documents for certain text to avoid updating one document and not updating the other. (I apologize if this exists but I don't realize it). Additionally, there are many times that I found where manual processing is required. For instance, in the change order module, we need regulatory to complete an assessment and quality to complete a secondary, final approval. (As far as I know) To set this up, there have to be tasks created which relies on the initiator to remember each time. Automatic tasks for change order types would be very helpful. The list goes on, but the software is very easy to understand and easy to integrate. Review Source SF Stephanie F. Used the software for: ### "Incredible product with incredible customer support" January 31, 2017 5.0 I do document control for our company, and have been tasked with customizing and setting up QCBD for our company's upcoming ISO 9001 registration. We do not have an IT person on staff and I have no database management experience at all, so I have been extremely impressed with the absolutely stellar customer support we have received and grateful for their patience and assistance with any and all questions I've had. Customer support is always timely, thorough, and thoughtful with their help and our suggestions or ideas for improving QCBD have been addressed. QCBD is also an incredibly robust, powerful product, and we have been extremely satisfied with all of the security, capabilities, and features it has to offer. A+ all around! Review Source CG COLLEEN G. Quality Systems Manager Used the software for: ### "I LOVE this program, wish I purchased years ago." March 30, 2016 5.0 We have sailed through the last ISO 13485 inspection using the QCBD program. I was quickly able to pull up documents and view status of all of our systems right from my desk. Keeping everything centrally located in the software has made training staff and control of our quality system easy and efficient. Carl and the rest of team have been very helpful no matter what I needed, from simple to complex questions. I recommend this product frequently to all my customers and vendors. Review Source MG Marianne G. Technical Director and QAO Used the software for: ### "I absolutely love QCBD. " March 30, 2016 5.0 Pros are simply the ease in which I can make entries and file all information I need for employees, complaints, and corrections. I work in QCBD about 3 hours a day. My only real con at this point is that the visible numbering system in itself is not indicative of what module the entry is located. I have gotten used to looking for the module info, but seeing a CA numered 1508 and a change order numbered 1508 is a little confusing at first glance. Review Source BB Bruce B. Used the software for: ### "Best QMS database for the price" January 23, 2017 5.0 This database is one of the best for the price. Pros: Very intuitive and video training is the awesome part. It covers everything you need to implement and to maintain ISO 9001 standard. Excellent in document control and comprehensive for CAR. Great built in search engine. Cons: Adding pop out reminder and automatic email reminder would make it even better. Review Source CK Chris K. Used the software for: ### "Great product - very easy to use!" December 8, 2016 5.0 We had to transfer from a Quality Management software package that was no longer supported. We found QCBD, and the staff explained the software and answered any questions we had. It was a very easy transition, and our team was able to begin using the software without any problems. Review Source JS Justin S. President Aviation & Aerospace Used the software for: 2+ years ### "One word comes to mind when describing this software, phenomenal! " February 2, 2021 5.0 If you are searching for software to make audits successful, store information in one location, make info easily searchable, email automated reports, and earn positive comments from the auditors you encounter, then this software is a must-have. All of the above back with top-notch customer support is why our company recommends QCBD! Pros We are an ISO/AS certified company and started by incorporating all QMS documents; our goal was to track revisions and changes to the documents and eliminate the gaps with network folders and passwords previously used to control Word docs. This was a vast improvement for our company; the most challenging part of implementing was convincing the staff this was a necessary step in continuous improvement. We then worked on implementing CAR’s and PAR’s. The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company. The process and requirements are clearly defined, and each of the field names can be easily modified to fit the terminology used in your company. Tasks can be added, approvers assigned, and so much more. The next step was phasing out the Excel sheet we used as a training matrix and implementing the training module. This module is a must-have! QMS documents can be tied to a training record with one-time training requirements, training by date, or training on change. The training matrix is set up by department, position, or job function; this eliminates remembering who and what has to be trained for each position. When a new employee starts, it is as simple as classifying a few predetermined parameters, and the software issues the training matrix consistently every time. Other modules we are using include Process Deviation, Supplier Management, with is Customer Complaints to be the next implementation. Cons There is no software out there that will do everything you want; however, with QCBD, if you can imagine it, there is probably a way to get a similar result. In other words, the ability to make customizations to the modules, layouts, access levels, etc., are powerful tools. Review Source JN John N. Quality and Regulatory Packaging and Containers Used the software for: 2+ years ### "Great product and customer service" December 29, 2020 5.0 QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS. We have taken control of the quality system and have established the QMS as a value added business group. The benefits of a custom configuration have allowed us to personalize the system. The implementation and configuration of the software included a deep dive into our quality system to ensure the software and the system worked together. It was a valuable exercise to review processes and procedures to ensure they were optimized. Pros The software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs. A few pros listed below. 1. Custom configuration 2. Customer support 3. Ease of use 4. Training materials available 5. Compliance features (E-signatures, validation options) 6. Low cost 7. Custom reporting options 8. User friendly for all levels of the organization Cons There are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros. Reason for choosing QCBD I have recommended the purchase and installation of QCBD at two different companies (Drug and Device manufacturer and a flexible packaging manufacturer). The first evaluation was in 2008 and all other solutions were much more expensive with few additional benefits. The cost of QCBD was a major factor and after completing demos of several software options, QCBD was clearly the best option for not only cost, but also performance. The recommendation to purchase QCBD at a different employer was easy after over 10 years of successful use with my previous employer. Review Source MC Marifrances C. Sr QA Engineer Biotechnology Used the software for: 2+ years ### "Amazing QMS software. Unbelievable price. Unparalleled technical support. A real find!!" September 18, 2018 5.0 We have used QCBD since 2012 when we started to seriously work toward certification to ISO 13485. QCBD facilitated our certification readiness because the QMS forms/records function (customer complaints, change orders, process deviations, corrective actions, etc) ensures that the completeness of documentation is consistent; data fields can be set to "required". Document revision control is further ensured because QCBD automatically prints a release status and print date timestamp along the top edge of each page, by default. User access is managed with a flexible system of use privileges/right as set by a QCBD Administrator. The electronic signature feature is compliant with 21 CFR Part 11. Lots of features. I 100% recommend QCBD to anyone who asks. Pros All the QMS document control and record requirements are addressed with a single application, QCBD. Everything is in one place. Records can be linked together which makes the whole story easy to remember and explain to an auditor. Certification auditors and auditors who come on behalf of our customers are always impressed with our documentation and record control. Our certification auditor told us she has suggested QCBD to clients who are still struggling with manual document control and QMS records systems because they think they cannot afford a software-based system. Technical support is responsive, helpful, and gracious. Suggestions for improvement are considered. The technical support is the best I have ever worked with. Ever! Cons Customization options are less flexible than I would like; some modules are more flexible than others. I would like to see better supporting documentation. The hotfix software upgrade notes are not always clearly written. The user manuals are not as complete as I would like, however, the on-line videos are helpful and easily accessible. Review Source MH Michealle H. Senior Quality Assurance Manager Biotechnology Used the software for: 2+ years ### "Mostly Pleased with this product" June 3, 2019 4.0 I needed a way to electronically route documents and I had a limited budget. As our company grows we many not be able to keep this system, but I hope we can. Our parent company really does not like this software. Other divisions wanted to try it, but they indicated it would not happen. Pros It is easy to use, changing modules and customizing them is simple compared to other eQMS systems. I want to implement the full package but resources and time make it difficult for me to begin implement all the modules. Cons Some of the updates really cause problems. A recent one for example. Otherwise there is more to like than dislike. The search capabilities are limited, I really want to be able to search by part number, or search by words with the document. I wish it would save the search I was on so I don't have to go back to recreate the search. I do use the filter and that helps but there is some inconvenience with the search capabilities. I also would like an email alert for equipment that can be set up to notify me when a piece of equipment is due for maintenance or calibration. Review Source Response from CAMA Software June 4, 2019 Thank you for your feedback. The glitch in the recent update has been resolved. Searches that you create can be saved as "Saved Queries". The Report Engine can provide automatic email notifications such as the calibration due that your describe. DM Debra M. Quality Assurance/Auditor Hospital & Health Care Used the software for: 2+ years ### "QCBD Review" June 6, 2022 5.0 I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. I have worked on many different types of systems and QCBD is by far the best I have worked on. Pros I like the fact that it's a user-friendly system. The information is there at your fingertips. Cons There is nothing at least I like about this software. Reason for choosing QCBD I was not a part of this process. Review Source Edward S. Quality Manager -- ASQ-CQA, CQM Biotechnology Used the software for: 2+ years ### "I am now at my 3rd company using QCBD. Each has benefited greatly for audits and day to day use." February 14, 2018 5.0 My first experience with QCBD, the company already had it installed. The other two realized the opportunity and instituted the application without reservations. Management, auditors and operators enjoy how simple it is to use and how easy it is to find the QMS information and data. Pros What impresses me most; is having external customers and their executives, with expensive and complex eDMS tools, appreciate the amount of information available within a few screens and search clicks. Cons The amount of data that can be searched by or with an auditor increases the likelihood of finding; which means we must be diligent in perusing everything. Review Source JR J.C. R. V.P. of Engineering Electrical/Electronic Manufacturing Used the software for: 2+ years ### "QCBD for Embedded Computing Industry" September 16, 2019 5.0 We just passed our 12 month ISO9001 surveillance audit with zero non-compliances. Our entire QMS audit was conducted in a conference with pretty much nothing by QCBD up on the screen going through various processes and procedures. QCBD is truly the best investment we’ve made as part of our ISO prep. Pros Ease of use, SQL-based, thin client software easy to distribute to the whole company. It allows us to be mostly paperless. We also like that it is locally installed on our servers and not cloud-based...less prone to data loss. Cons The initial setup was a time-consuming and little bit onerous but once it is setup, the maintenance is minimal...it just runs. 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