Average Ratings

1 Review
  • 4 / 5
    Overall
  • Ease of Use
  • Customer Service

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About Medallia Enterprise

While customer feedback is a key barometer of a company's health, many companies lack the infrastructure, processes and culture to improve it. Medallia turns customer feedback into real time actionable insights that are used by the entire organization, to rescue at risk customers, engage more customer fans, and identify the innovations your customers value most. Our solutions make customer experience transparent, defeats data silos, and engages everyone in a relentless effort to improve.


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Medallia Enterprise Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Medallia Enterprise Reviews

Apr 07, 2016
4/5
Overall