--- title: "Best Medallia Experience Cloud Alternatives 2026 | Capterra" description: "Looking for alternatives to Medallia Experience Cloud? Find out how Medallia Experience Cloud stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/107199/Medallia-Enterprise/alternatives/" page_type: "alternatives" language: "en" publication_date: "2026-11-02" --- # Medallia Experience Cloud alternatives Last updated on November 2nd, 2026 The best Medallia Experience Cloud alternatives are Google Forms (best overall), Jotform (best free plan), SurveyMonkey (best budget option), and UmfrageOnline (most reviewed). Together they hold 26,881 verified Capterra reviews, with overall ratings from 4.6 to 4.7 out of 5. Medallia Experience Cloud itself holds 4.5 out of 5 across 33 reviews. ### Medallia Experience Cloud - Rating: 4.5 out of 5 (33 reviews) - Ease of use: 4.5 out of 5 - Starting price: $5.00 - Key features: 0 of 11 top category features --- ## Top alternatives Medallia Experience Cloud alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | $49.00 /usage/mo | 0 of 11 top category features | | [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) — 4.4 out of 5 (123 reviews) | Rated 0.1 lower than this product | 4.5 out of 5 | Not available | 1 of 11 top category features | | [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/) — 4.7 out of 5 (729 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $66.00 /usage/mo | 0 of 11 top category features | | [Alchemer Survey](https://www.capterra.com/p/72549/Alchemer/) — 4.5 out of 5 (393 reviews) | Rated the same as this product | 4.5 out of 5 | $55.00 /user/mo | 1 of 11 top category features | | [Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) — 4.3 out of 5 (12 reviews) | Rated 0.2 lower than this product | 4.5 out of 5 | Not available | 1 of 11 top category features | | [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,934 reviews) | Rated 0.2 higher than this product | 4.7 out of 5 | $39.00 /mo | 6 of 11 top category features | | [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (985 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $39.00 /mo | 0 of 11 top category features | | [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) — 4.6 out of 5 (1,803 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $35.00 /mo | 0 of 11 top category features | | [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) — 4.7 out of 5 (11,619 reviews) | Rated 0.2 higher than this product | 4.7 out of 5 | Not available | 1 of 11 top category features | | [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,525 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $30.00 /user/mo | 1 of 11 top category features | --- ## Top Free alternatives to Medallia Experience Cloud The best free alternatives to Medallia Experience Cloud are Survicate, SurveySparrow, and Sogolytics — all three offer a free plan alongside paid tiers. ### [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) - Free options: Free trial, Free version - Starting price: $49.00 /usage/mo ### [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) — 4.4 out of 5 (123 reviews) - Free options: Free trial - Starting price: Not available ### [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/) — 4.7 out of 5 (729 reviews) - Free options: Free trial, Free version - Starting price: $66.00 /usage/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Medallia Experience Cloud alternatives are Jotform (4.7), Typeform (4.7), and Survicate (4.6). ### [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - 1,807 SMB reviewers say - Overall rating: 4.7 out of 5 across 1,807 SMB reviews - Ease of use: 4.7 out of 5 across 1,804 SMB reviews > "It is very easy to use for both our staff and the clients we serve." — April M., Membership and Programs Manager (July 26, 2026) ### [Typeform](https://www.capterra.com/p/137289/Typeform/) - 607 SMB reviewers say - Overall rating: 4.7 out of 5 across 607 SMB reviews - Ease of use: 4.6 out of 5 across 605 SMB reviews > "There are a range of question types that make it easy to collect the info you're wanting to collect in a meaningful way." — Blair K., Marketing Manager (May 22, 2026) ### [Survicate](https://www.capterra.com/p/132914/Survicate/) - 49 SMB reviewers say - Overall rating: 4.6 out of 5 across 49 SMB reviews - Ease of use: 4.7 out of 5 across 48 SMB reviews > "I haven't come across anything that I've not been happy with or found a workaround for." — Charlotte G., Customer Experience Manager (September 17, 2024) --- ## Find software for your specific use case ### CMMS - [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) — 4.8 out of 5 (1,080 reviews) - [Fiix](https://www.capterra.com/p/74916/Fiix/) — 4.5 out of 5 (629 reviews) - [eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/) — 4.9 out of 5 (121 reviews) ### Customer Loyalty - [Navan](https://www.capterra.com/p/169591/TripActions/) — 4.6 out of 5 (214 reviews) - [White Label Loyalty](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/) — 4.8 out of 5 (16 reviews) - [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) — 4.9 out of 5 (266 reviews) ### Employee Engagement - [BambooHR](https://www.capterra.com/p/110968/BambooHR/) — 4.6 out of 5 (3,653 reviews) - [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/) — 4.9 out of 5 (4,860 reviews) - [Workvivo](https://www.capterra.com/p/201794/Workvivo/) — 4.7 out of 5 (137 reviews) ### Customer Satisfaction - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) - [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) - [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) — 4.4 out of 5 (123 reviews) ### Customer Experience - [Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) — 4.2 out of 5 (5 reviews) - [livepro](https://www.capterra.com/p/165150/livepro/) — 4.8 out of 5 (183 reviews) - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) ---