# Best Medallia Experience Cloud Alternatives 2026 | Capterra > Looking for alternatives to Medallia Experience Cloud? Find out how Medallia Experience Cloud stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/107199/Medallia-Enterprise/alternatives --- # Alternatives to Medallia Experience Cloud [4.5 (33)](https://www.capterra.com/p/107199/Medallia-Enterprise/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/107199/Medallia-Enterprise/) Tabset anchor ## Top Medallia Experience Cloud Alternatives Medallia Experience Cloud * * * Starting from: $5 Pricing Model: Not provided by vendor * * * Overall Rating: [4.5 (33)](https://www.capterra.com/p/107199/Medallia-Enterprise/reviews/) Ease of Use 4.5 Customer Service 4.3 Features 4.4 Value for Money 4.4 * * * Starting from: $115/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $19/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 * * * Starting from: $39/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 Tabset anchor All Medallia Experience Cloud Alternatives At a Glance Top Alternatives for Medallia Experience Cloud - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe) - [Lucky Orange](#product_a55ba2ac-027a-48c1-9a38-a6d200b5007d) - [Typeform](#product_9bec51c0-c7fe-4a52-ace0-a6d200b72eb6) - [Zoho CRM](#product_2143ac98-b65c-4bb1-ae6b-a6d200b7a22f) Tabset anchor by Typeform [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Capture richer insights with conversational surveys, smart logic, and AI-powered analysis that brings trends to the surface. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/) Compare Tabset anchor by Zoho [4.3 (6982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Compare Tabset anchor by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by Jotform [4.7 (2904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Get valuable feedback or conduct research online with customizable surveys, questionnaires, and polls with Jotform Enterprise. [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Compare Tabset anchor by Birdeye [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Collect feedback, analyze data, and grow revenue with Birdeye Surveys. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Compare Tabset anchor ## [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) by Momentive [4.6 (10475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. [Learn more about SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Compare Tabset anchor ## [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) by Trustpilot [4.5 (1205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) A customer review management tool that brings businesses and consumers together through reviews. [Learn more about Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Compare Tabset anchor ## [Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/) by Broadly [4.8 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/) Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app. [Learn more about Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/) Compare Tabset anchor ## [Experience.com](https://www.capterra.com/p/178112/SocialSurvey/) by Experience.com [4.7 (89)](https://www.capterra.com/p/178112/SocialSurvey/reviews/) Experience.con: Enhance CX, EX, & Reputation with AI-driven XMP for data-driven growth. Elevate your business! [Learn more about Experience.com](https://www.capterra.com/p/178112/SocialSurvey/) Compare Tabset anchor ## [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) by SurveySparrow [4.4 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) SurveySparrow simplifies survey management, capturing detailed feedback, streamlining analysis, and driving growth. [Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) Compare Tabset anchor ## [Staffino](https://www.capterra.com/p/10005804/Staffino/) by Staffino [5.0 (8)](https://www.capterra.com/p/10005804/Staffino/#reviews) Improve CX with real-time feedback, AI insights, and journey analysis across all touchpoints. [Learn more about Staffino](https://www.capterra.com/p/10005804/Staffino/) Compare Tabset anchor ## [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) by Qualtrics [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform. [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Compare Software Found In - [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/) - [Employee Engagement Software](https://www.capterra.com/employee-engagement-software/) - [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) - [Customer Experience Software](https://www.capterra.com/customer-experience-software/) - [Survey Software](https://www.capterra.com/survey-software/) - [Review Management Software](https://www.capterra.com/review-management-software/) - [NPS Software](https://www.capterra.com/nps-software/) - [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/) - [Digital Adoption Platform Software](https://www.capterra.com/digital-adoption-platform-software/)