SysAid

4 / 5 40 reviews

Who Uses This Software?

CIO; IT Director; IT Service Desk Manager; IT Managers; and technical decision makers.


Average Ratings

40 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SysAid Technologies
  • www.sysaid.com/
  • Founded 2002
  • Israel

About SysAid

SysAid's Help Desk offers one place and dashboard to manage all your IT support. You'll find all the essentials you need in one place including a powerful ticket management tool, IT asset management, self-service portal and more. Implement your customizable Help Desk easily and quickly today from the cloud or downloadable on-premise software. With 15+ years of experience, SysAid has been serving +100k admins globally. Get a Free Trial now or contact us to see what SysAid can do for you.


SysAid Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

SysAid Reviews Recently Reviewed!

Behind the times.

Sep 25, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like that you can make quick keys for EU's to access Web-Portal. I like the customization of tickets, assets and EU portals (once you can figure them out). I love the Language Configuration Text file you can use to make it totally your own. LDAP integration is a total dream come true.

Cons: Customer service is HORRID! To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Mobile apps for Android and Now iOS are broken or severely limited functionality and VERY outdated compared to other ITSM's apps. RDS never works correctly. Assets have never fully populated, even though all our systems have agents and services enabled correctly. SNMP devices are atrocious to get to populate and forget monitoring... You have to have a degree in Theoretical Physics near to find the OID's and a dedicated systems analyst to research them and keep them updated.

Dashboard has disappeared and can't get it to return, let alone ever work. The entire interface is clunky and looks like it was written when XP was in it's prime. WMI Scans are pointless as you can't do anything with the results of those found devices. Small to Medium business would be better off with Spiceworks IMHO.

Overall: A haphazard ticket system that sometimes works better then nothing at all.

Vendor Response

by SysAid Technologies on October 01, 2017

Thank you for your honest feedback. We understand that life is not always perfect, but we want to have open communication with our customers to keep improving. Sometimes, our CEO jumps on welcome calls with clients, and personally introduces herself. You happened to be on such a call. To answer your issues: Mobile apps - We¿ve been working on new apps for the past few months and are currently releasing them to the App Stores. The iPhone app is available and adopted to iOS 11, and a new Android app is currently being uploaded. Agents and asset management - We¿re working on a better user experience to deploy and manage agents and are constantly introducing updates. Product interface - We just released a new user experience for end users in our Self-Service Portal and are currently upgrading the admin user interface. Take a look at the new Self-Service Portal, to view the new UI we¿re releasing. Your account manager will contact you tomorrow to make sure your issues are addressed

I used SysAid when I first started with my company. This software was good - easy and simple to use.

Sep 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As stated above, the software is very simple and easy to use. It really allows someone to hit the ground running.

Cons: I do not think that we have found any cons with this software. It serves its purpose fairly well.

Overall: Software is simple and easy to use.

painful

Aug 08, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: if purchasing make sure to check you support options and details of options. best effort should not be considered support

Pros: at first cost was a pro but based on downtime and time lost it was not justified. other then that none

Cons: modules do not work as they should, keeps crashing, lack of customization beyond basics. more downtime causing helpdesk outages

Super Satisfied

Aug 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SysAid's flexibility makes it ahead of most other helpdesk software. It serves what we intends to use it and it even amazed us that it can be used for other purposes.

Cons: Sometimes, the cloud version doesn't refresh the dropdowns and button so well, but it's minor. No big deal.

Overall: I can focus more on supporting/helping clients then less on tracking the actual support tickets.

Wonderful App

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super flexible product. Has come along way in the many years it has been in development. New features are added frequently - with the cloud version being updated more frequently than the on premise releases. Supports many different database types when installed on prem. My account manager is very responsive, and the company has great communication with upcoming features and tutorials on how to setup new functionality.

Cons: It can be challenging to setup. Due to it being a very flexible product, it does take a substantial amount of upfront time to get it setup exactly the way you want. It really benefits from having someone experienced administer the system (likely the person who installed it).

Vendor Response

by SysAid Technologies on June 08, 2017

Valentine, thank you for your review! It's great to hear we¿re bringing value to your organization. Regarding the setup - since you joined the SysAid family, we've expanded our on-boarding process to support the various types of implementations. We're always happy to provide any assistance required. Your feedback is important to us - many thanks!

New user - happy

Jan 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SImplicity

Cons: Nothing....yet

Overall: We use this software whilst working with a partner, found it easy to use with little to no training.

Value for money

Nov 03, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Good value.

Cons: I don't like the browser implementation much - it provides the value but comes with the down sides of browser software (state, updating etc).

Overall: SysAid provides good value for money (we are using the SaaS, cloud based implementation).

There is a lot of functionality that is easy to configure and there is initial support to get started. That support is not quite as accessible after the initial bedding in period. We have found the browser implementation to be a bit cumbersome (for example it is not possible to have independent tabs with different parts of the application running at the same time). There was a problem with email and automatic job creation. The support was slow and we spent a day limping along. Eventually this resolved itself and we have not received any explanation. This kind of response is frustrating for a SaaS product.

We have made the usual mistake of not spending enough time configuring for our particular requirements and with a substantial deign effort we would probably provide a more positive review.

I would describe this as an adequate ITSM product with some nice features and some annoying issues.

Recommendations to other buyers: As with any ITSM implementation - know what you want to do first, then work with the vendor to get it working.

Great flexible product without breaking the bank

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: After performing an extensive ITSM service desk tool evaluation, I settled on SysAid. I've since completed two deployments. It's niche seems to be small to midsize companies that need more flexibility and customization than a simple tool like Zendesk - but aren't spending 100K+ with a dedicated team to deploy something like Tivoli or Remedy. I like how flexible the tool is, and it's in active development, with new features added frequently. Deployable in the cloud, and on-premise, and supports several different databases.

Cons: Reps from the company are very active on the forum, but the forum as a whole is not very active.

Recommendations to other buyers: Accounting for edge cases can be tough, as often those requirements aren't identified until the deployment is done. That's why I like this system - everytime a new requirement has popped up, I've been able to accommodate it.

It is a software I'm using since 2006, is very easy and intuitive, you can parameterize very easy an

Mar 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software has the following advantages:
1- It is easy parameterization
2. Continuous Improvements updates
3. Fits any service unit for use
4. processes service units are easily adapted
5. Good online documentation
6. Optimal management of assets for proper administration

For me one of the few drawbacks is that the designer is very limited reports

Why SysAid?

Mar 10, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: We found SysAid, especially the HelpDesk module, very simple to implement. The few queries we had where answered promptly by the SysAid support staff.

Cons: We have made use of the email rules, to direct support requests to the correct support group, but find by having a lot of rules that the management has become a little cumbersome. It can be difficult to track why a particular rule was invoked.

Recommendations to other buyers: Try out the Helpdesk, we have found once that was implement we could start making use of the knowledge Base by having the resolved Service Requests getting added into the KB.

It`s a fine product

Mar 08, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Not easy implementation

SysAid Made Incident Management very easy

Feb 29, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are using SysAid about 2 Years and we are very pleased with it. Nice GUI, Easy Customizing and easy to use. SysAid covers all our current needs at low cost and with excellent Service!

Great tool for ITSM and easy to use, the cloud service is very good

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: SysAid Cloud comes with a several set of custom options, that make it ease to configure and make it ease to configure and personalize to your company.
this tool has a lot of characteristics that will improve your service management and make more efficient the IT Department

My experience with the software until now is good

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: About the service after sale is very good, the executive of sale has knowledge about the product and the time of atention is very fast.

Great Asset Management and Help Desk Tool

Feb 22, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about this product is the cloud deployment. It was extremely easy to implement and maintain, with new product versions rolled out without any effort. Ease of installation and relatively low cost for the cloud offering made this an easy choice. The account manager for my account has made this a good purchase as well. It is very easy to expand the product and any issues we had she has gotten me the help we needed. The asset management piece is very informative and with the optional API we have integrated the output into SQL for reporting etc.

Cons: The vendor is based in Israel (I believe) and this made technical support to a middle US state a bit of a challenge. Timing was a little off at first, but they have worked to implement US specific support and once the product was fully deployed we haven't needed much support anyways. That is a testament to the product itself in that it works well and is easy to maintain after a little initial help.

Recommendations to other buyers: The good thing about cloud deployments are that they are very easy to startup and most of these companies will offer free live trials. Take advantage of the free trials to narrow your selections with live testing.

Very robust product for a very reasonable price

Feb 22, 2016
4/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I feel this is one of the best products I spend my IT budget on. I get a ticketing system, asset management, MDM, patch management, and more for a low cost.

Cons: The only issues I would say crop up sometimes is support. On the occasion that I run into an issue, I have had trouble getting the support I need.

Recommendations to other buyers: I feel this product was the best bang for the buck and have added many modules since starting using it. If you are a small to mid size company, I highly recommend it.

Best Helpdesk System by far

Feb 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Most helpful international company ever dealt with, requests are resolved pronto, user requested features are evaluated and implemented where practical

Cons: There is nothing to not like as this product speaks for it self

Recommendations to other buyers: Ease of installation and use is downright simple and straight forward

We have been using SysAid for more than three years and we are very pleased with its functionality.

Feb 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to implement and friendly interface. Powerful functions. Excellent support.

To improve. Personal data integration on CMDB. Other tools, not as functional as SysAid, at agent deployment time ask the user to introduce his or her personal data: Name, position, location, phone, etc...

SysAid has considerably optimize our scheme support and customer service. Their integration tools ha

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Previously we have problems of integration of the different areas of support. Our customers demanded a faster attention. Since implement SysAid has increased the satisfaction of our customers, we have streamlined our processes which has made our engineers see your workload stabilized. It has been gradually involving the whole technical part of our organization so that we speed up processes significantly reducing response times and solution.

Great Software and easy to use and install

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: It's Easy to use and has a quickly implement. With the basic packed you have a Fully funcionality for a great Price.

Could exist another ITSM solutions cheapper but, none had a support and a professional services like SysAid.

We didn't found anything that dislike us.

SysAid helps us to quickly implement a help desk management service to our users.

Currently, it has facilitated the implementation of a comprehensive policy governing ITSM and now we can manage all the computers and mobile devices, and measuring suppliers through service-level agreement.

SysAid as an ITSM

Feb 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Our department had the opportunity to work with SysAid for a few years before being forced to use another solution. During those three years, we had very minimal difficulty with the program. We utilized it primarily as an Incident Management System and Inventory Maintenance. The software allowed us to use our current AD authentication system as well as many other features out of the box. The software support team was always readily available if we had questions. As well as having a fully functional KB for self-service. I look forward to one day being able to again use SysAid as our department's product of choice.

Excelent service !

Feb 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: SysAid is an excellent tool for technical support desk of the company, very easy to parameterize and use, covers all our current needs at low cost.

Wasn't impressed from our Free Trial

Feb 03, 2016
2/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support
4 / 5
Value for Money

Comments: SysAid has some good features, but I did not like the User Interface at all. It seemed slow compared to others we demo'd. Also, the Customer Service is located in the middle east, which was a big drawback for us. It was difficult to get in touch.

Pros: -Good Features -Cheap -Been around for a while

Cons: -Ugly -Customer Service located in the middle east -Slow

Vendor Response

by SysAid Technologies on February 04, 2016

Hi there Brandan, I'm sorry to hear that you had a poor experience during your Free Trial on SysAid, and in particular, that you had difficulties in obtaining support when you needed it. SysAid is 100%-driven by customer feedback, and we will indeed look into what might have caused this problem with customer service. Just to clarify, SysAid actually provides a Follow-the-sun support workflow from offices in the U.S., Australia, and, Israel. We've expanded this support network according to the respective growth of our customer base, but again, I apologize for your experience. It's always valuable to receive feedback in order to find the loopholes in our service. In regards to the UI, I'm just wondering if you had a chance to look at our newly revamped Reporting tool, that was released over the new year as part of SysAid Winter 16? This is the first stage in our product roadmap towards refreshing the SysAid GUI at large, and we're pretty excited about it. Our new Reporting UI offers smooth drag-and-drop functionality, and much easier filtering and sorting on a way-more intuitive interface. We've also recently upgraded our own customers' self service portal for a better user experience. Aside from this, we just launched a new BI Analytics tool with cool, interactive dashboards on an easy drag-and-drop UI. ..We definitely hear you, and are busy taking action to enhance the UI in stages, in response to our customers' feedback. Thanks! Kim.

Exceptional Customer Support & Powerful Service Desk

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First off let me start off with saying that we've have had our issues with SysAid over the years but SysAid has improved leaps and bounds since we decided to go with them and I'm glad we stuck with them despite the issues.

We first rolled SysAid out locally and have since migrated to their cloud edition. We utilize almost all of the features offered by SysAid.

****LIKES MOST****
-Features: Incredibly powerful and feature rich service desk. If locally hosted you can control virtually every aspect of the service desk and customize it to your liking. -Customer Support: Amazing customer support and online community. You can tell the team behind SysAid is passionate about their product. -Price: Comparatively speaking SysAid is equal or lower in annual cost to operate (we use the Cloud edition). -Reporting: MUCH improved reporting. -Asset Management: Possibly my favorite feature. SysAid will scan my network and add assets to my service desk. SysAid will alert me when certain events occur with the asset and keep my assets up-to-date.

****LIKES LEAST****
- Lack of integration with third party applications however SysAid is currently working on this. - Ease of use: SysAid is packed full of functionality and it can be a little intimidating or difficult to get setup however the online help and online community make things a much easier. - Lack of high-level, customizable dashboards which are common with other service desks. - Lack of email response integration which is common with other service desks. SysAid does integrate with email servers however for email responses to link to the ticket the message must be generated using the messaging system within the service desk. Communication with the end user via an email client will not tie back to the service desk ticket.

Vendor Response

by SysAid Technologies on February 10, 2016

Hi Jon, Thank you for your honest feedback- it's extremely valuable to us. I know that your account manager has since been in touch with you to ensure that you're familiar with all of SysAid's customization options in the cloud- which are identical to those offered in the locally-hosted (on-premise) solution. You mentioned that you could benefit from a high-level dashboard, so I'm hoping that you've now had a chance to check out SysAid's new BI Analytics module- just released in January 2016. This is an out-of-the-box BI tool powered by Qlik and now built in to SysAid, that will save our customers enormous time and resources on obtaining critical data. Thank you again for all of your comments! Kim.

nice for SMB

Jan 15, 2016
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Been using for a while, and I have to say that after every upgrades, it's getting better. Complete solution for Tickets, Inventory and Projects, with API for specific needs. Support is really responsive. Not too expansive. Lot of addons !

Cons: It's running in tomcat, meaning it's pretty hard to troubleshoot. The email to case sometimes crash without any reason

Recommendations to other buyers: The cloud version is way more stable! Don't spend too much on more complexe solution when you can get it work in minutes with SysAid

Cheap and easy to implement

Oct 07, 2015
4/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and implement. We were previously working of an email box and the move to a ticketing system such as SysAid made our work more efficient and easy to manage.

Cons: The reporting software needs improvement as well as minor details such as buttons not on both top and bottom of page make it cumbersome.

Recommendations to other buyers: Make sure you determine what features are a must have for you before you jump into buying such a software.

Using Sysaid to manage user issues

Sep 28, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like all the features that Sysaid offers me as an administrator. The ability to be able to launch a remote session or a chat windowsis extremely helpful. The Sysaid support staff have always been helpful when I have run into any issues.

Cons: I do wish that some tasks could be more automated but they are continually improving their software to add in features.

Recommendations to other buyers: Make sure to take a look at the knowledge portal that you can start to build for your end users. Placing common problems and solutions here that they can use to resolve some issues is a huge help.

Review Time

Sep 22, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Have been easy to collaborate with and have made many adjustments at customer request

Cons: The interface could be more intuitive, less clunky.

Recommendations to other buyers: Not at this time. Thank you for asking.

SysAid saves us time and money

Sep 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and having all of the important information at our fingertips.

Cons: Wish it had a few more optimizations. Some of the monitoring could have a few more options for reporting.

Recommendations to other buyers: Check out the ease of use and the remote management of clients.

Very easy and customisable for our needs

May 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tech support is fast and efficient they also have a live chat service for instant support

Great service management system that integrates seamlessly with other school systems.

Apr 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Price point makes it accessible for schools.
Easy installation and integration
Cross platform support
Highly customisable
Comprehensive suite of management tools
Scalable
Multitenancy
Modular design

Cons:
Some customisation is lost when upgrading versions
Reporting out of the bag is limited (This can be customised however)
Customising administrator permissions can be confusing
My Desktop provides poor user experience, especially considering the cost

After a long process of evaluation, SysAid, an enterprise level product being offered under their educational license model was chosen because of it¿s flexibility and modular design. The multi tenancy architecture allowed us to provide a service desk that supported the whole school and was not simply a ticketing system for IT support. We now have a centralised service area for IT support, facilities management, finance and HR.

Working together with SysAid¿s professional services team we were able to get the service desk integrated with Active Directory, Google Apps for Education (Gmail & Calendar) and our MIS (Management Information System) within a few hours. Using the `Password Services Module¿ and SSO (Single Sign-on) users can now manage their own access to the school¿s core systems - domain users accounts, email and SIMS - by accessing SysAid¿s `End User Portal¿ which is available from any device both within school and externally.

SysAid is instrumental in managing the transition from our legacy network and systems while not distracting us from our objective of adding value to the school where it matters the most. As the school is now part of a multi-academy trust and the schools new sponsors plan to scale SysAid to support all academies within the trust, a great endorsement for the product.

For years, we, at Fluortek, have used SysAid help desk software.

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SysAid help desk software not only allows us to manage service requests, but our asset inventory, and our MIS knowledge base is effectively managed through this exceptional product. The fact that we benefit from SysAid Cloud version even takes the maintenance of the product out of our hands for us.

A great servicedesk product

Sep 29, 2014
4/5
Overall

Comments: An easy to use servicedesk. We had it up and running in short time without external help. Our users are very happy with the ticketing system. A smal agent installed allows us to keep track of our assets, including installed software and hardware.

Pros: Easy to use.

Cons: It shouls be easier to customize forms.

COMPARATIVE SOFTWARE ITSM

Aug 27, 2014
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: COMPARATIVE VS. PROACTIVANET

best value bet I have made

May 08, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Hi,

I am using sysaid for few months now, and it is full of features and cost me 10% of service now asked me for.
The helpdesk has everything I need, so does the change management and the Agent.
Their customer service are OK , but can improve their technical knowledge in their tool.

I would buy it again

-- Ilan

Worst ever

Nov 20, 2013
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Chronological Nightmare! you cannot find anything in this software where you think it should be. For instance where would you find Users or Company, look under preferences! REALLY! total crap!

Vendor Response

by SysAid Technologies on December 01, 2013

After checking Clayton's complaints we noticed that he was using an old version of SysAid. Since then, there was an overall facelift and UI development process based on our customer's feedback. The new UI is simple and intuitive. Currently the feedback for the updated UI is extremely positive. Here at SysAid we appreciate any feedback, whether it is positive or negative, we see it as an option to learn and improve. However, we do not approve of the tone and the language of the comment.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Feb 02, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Oct 10, 2016
4/5
Overall

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money