Who Uses This Software?

Any company who wants a rock solid desktop time clock app that works in the cloud. Collect and manage work hours from one or remote locations. Looking to get a real desktop app up in 5 minutes??


Average Ratings

218 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.95/month
    See pricing details
  • Pricing Details
    Per computer
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Duoserve
  • www.duoserve.com
  • Founded 2001
  • United States

About TimeFlow

TimeFlow is the only cloud based time clock solution here that you can download as an application on your desktop. Super easy for employees to learn. Extremely easy for managers to edit and add times. Includes vacation, sick leave, and holiday off day tracking. Option to add a biometric scanner is available.


TimeFlow Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

TimeFlow Reviews Recently Reviewed!


Works for Us!

Jul 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality is incredibly easy! We don't have a lot of issues using the software and it's great to have it on multiple computers in the office. Before we were only able to have it on one.

Cons: There are some feature that we don't really use so it would be nice to take those feature off. It was also hard to submit our credit card online after our because the expiration date only went up to 2020. Renewing the service took a lot longer than I was expecting.

Overall: Once we upgraded to the online system it has been incredibly smooth and convenient for our office. We have been using it for several years and have had little to no problems using it.

Recommendations to other buyers: *PLEASE NOTE I didn't have enough characters for the first part of the review so it was rejected the first time around. For some reason when it took me back to fix the issue, the stars that I put for the review changed. Easy to Use would be 5 Stars, Value for Money would be 5 Stars and Customer Service would be 4 stars.*

Great software

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my employees can see the time of their last punch when they clock in/out. If an employee forgets to punch in, they see that when they leave. We catch and correct errors much more quickly than we did with a card swipe system.

Cons: Wish there were an "undo" button or that changes would revert to the original punch time unless confirmed in the Admin/management menu. On rare occasion a shift manager has made a change to the wrong day and realized it before saving, but has to remember what they changed to put the original punch back.

Overall: We purchased TimeFlow software in 2012 to replace a system that used time cards. we have been happy with our purchase.

Recommendations to other buyers: Our business day extends past midnight. It would be nice to be able to adjust the time as well as days of the week that a pay period starts and ends.

Overall Good - But Wish It Was GREAT

Jan 10, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use - like the biometric feature and reports easy to read.

Cons: Needs additional features as explained in comments submitted. Support not always available when needed due to time zone differences.

Overall: We use the Duoserve Timeflow as our main Electronic TimeClock. There are many features we like about it, however, it falls short in areas that we would prefer to have....such as different categories for time away such as Birthday, Jury Duty, Funeral or any other categories covering time away. It's not appropriate to lump these absences into "Vacation, Holiday, Sick or Regular". Also, being in the Eastern Standard Time Zone, we have issues getting support when as timely as we would like. Other than those things, we find it suits our needs adequately enough and decent value for the price.

Recommendations to other buyers: Need more categories for absences....such as Jury Duty, Funeral/Bereavement/Birthday/Training/Etc

We have used the TimeFlow clock for our office for 2 years now and we love it.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to log in for each individual employee. The set up for payroll viewing on employees is not only easy to use and navigate but extremely helpful when it comes time to submit payroll.

Cons: To be honest, the only thing that I can even think of is that we update the background depending on season/occasions...it would be nice to have more options for customizing the wallpaper.

Overall: The time spent on payroll is cut down quite a bit. I allows each individual worker to not only view but print out their hours while keeping the privacy of everyone else's profiles protected by adding a password. It has helped accountability for time worked honest and fair. It also gives great reports for punctuality/tardiness which has helped when doing reviews with each employee monthly.

Great Time Clock for the Money!

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Does exactly what I need it to do.

Cons: Sometimes it has weird Defaults I'm sure it's an operator error but I know how to get around them now so it's not a big deal.

Overall: I have 5 Employees that use this everyday. It's easy for them to punch in and out multiple times a day. When I am ready to run time sheets for the week it's simple and easy. I just review everyone's entries and make sure they are correct. If I need to make a change it's super simple and quick. Once the times are correct I can easily run a summary of the time and print that out to log into Quickbooks Payroll. Takes me about 15 minutes every other week. I highly recommend this it's affordable and it actually works.

Recommendations to other buyers: Make it work on a MAC!!!!!!

Vendor Response

by Duoserve on January 24, 2017

Thank you for your review Keli. You can use Parallels on Mac to run TimeFlow. Many of our users do that.

Excellent punch clock, excellent value

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used the Duoserve Timeflow app for many years now, and it is very helpful and easy to use. All of my employees find it very convenient. It is quick for them to punch in and out, but it also has many reports which they can run themselves. As the manager, this app gives me good tracking capability of each employee, they punctuality, sick time, vacation time (paid and unpaid) and probably more. Also, editing punches for when people forget is quick and painless. A+

Cons: I would like to see more customization in the future. The product has remained largely unchanged in the 5+ years I've been using it.

Excellent, Easy to use, Employee Time-keeping

Jan 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use

Value for the cost

Easy installation

Helpful customer service and quick support

Cons: Takes some time to learn all the features, but it's down more to the individual user than the app itself

Overall: We are a small business with 5 employees. From installation to implementation, TimeFlow has been absolutely amazing and painless. Customer Service was very responsive and helpful when we ran into a bump during installation. We installed on a Windows 7 PC, no issues, it has been running without a problem for years now. Employee punching in and out is super easy, especially for those that are not computer-savvy.

Recommendations to other buyers: Simple, easy to use eamployee time-keeping tool. Highly recommended.

It is Now Updated and Works Much Better!

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Add convenience in the workplace. Both employers and employees find it resourceful.

Offers ability to keep up with everything employee managers need to know about their employees during the work hours.

Increases productivity

Cons: Vendors of the software take long to update their stuffs. There is no timely update when required unless creators of this software begin now.

Overall: TimeFlow software has a simple step by step installation. It works on most modern machines. Both expert computer wizards and novices can install the software and adding employees to start accounting for their work sign in and sign out is very easy. The newly updated software is secure and safe and this gives users peace of mind.

Recommendations to other buyers: Those who used the old version will find this one more resourceful and useful.

I use TimeFlow daily as an admin and usually have no qualms.

Jan 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that you are able to run reports, and easily edit clock in/out times. I also like how the types of clock ins are separated by vacation, holiday, sick, etc.

Cons: I do not like that when changing the date for a holiday or vacation day, you have to move it from "approved" to "pending" then back to "approved." As the admin, you should be able to change it without any errors. I also do not like that I cannot run an annual report. I do not like the discrepancies between reports as far as how OT is accrued with sick days/holidays/vacation. One report will include those hours in the OT accrual (which is inaccurate), and the other does not.

Excellent Cheap Time Keeping Software

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, no monthly fee and very reasonable price.

Cons: I really do not see any. I just use this to keep track of the hours of a few employees.

Overall: We have used this software for more than 6 years and so far we are very happy with it because we have a small number of employee (less than 10) and do not need a very expensive software. This software works extremely well for the price. I would recommend any employer who does not want to spend a lot of money and find a software who can do the job. On top of it we do not have to pay monthly fee.

Recommendations to other buyers: I spent a lot of time to look for one and luckily found this one.

Good Service

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and download at any given time.

Cons: Can be confusing at times on how to change or alter employees punches.

Overall: I have always had good feedback and help when requested. Good value for what you get. It took me a bit to learn the Time Flow system, but once learned was very easy to use.

Recommendations to other buyers: Good price for what you get.

Vendor Response

by Duoserve on January 07, 2017

Thank you for your feedback. We are glad you find TimeFlow simple to use and user friendly, as well as being a good value for the price. We welcome any and all feedback about features you would like to see, and you can always submit any suggestions through our support forum.

TimeFlow not working due to Technical issues, resolved quick and courteously. incentive for review

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple system for employees to locate their name and put in their password. Also the in and out boxed feature helps to prevent errors. Adjustments can also be make easily if there is an error.

Cons: Overall we have had no real problems. Possibly if the in and out time boxes were highlighted differently or if the time after you hit enter on the box was a bit quicker it would prevent some issues.

Overall: Quick and easy way to implement in and out times of all our employees. Great aid in doing payroll

A good program for keeping track of employee hours

Jul 10, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Can run reports, can install on multiple machines and data syncs up, easy to make time sheet corrections

Cons: Reports can be difficult to run (date ranges inaccurate); user interface can be slightly complex for our company's needs; clock in/clock out buttons have low contrast - can be confusing and employees will accidentally clock in/out twice in a row, throws off time sheets

Overall: Employees can be in charge of tracking their hours rather than supervisors, then administrator just needs to run report to verify hours

Works for what we need

Mar 14, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We only use the timeclock feature and this makes it easier to track attendance.

The application is easy for employees to use, and it allows them to track their own hours.

If you need account information, it is easily accessible online in my account.

Cons: It can be cumbersome to adjust employee times when errors occur.

An easier employer view would be more welcome.

Customer service only accessible online. It is difficult to get someone on the phone. Response time for requests submitted online can be variable.

It would be helpful if more payment options existed.

A mobile application is preferred.

Generally, we really like it. Simple. Easy to use. However, ability to reach support is a major con.

Jan 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is simple and easy to use. Very few problems in that regard. Good options available. Fairly dependable.

Cons: It is Very difficult/almost impossible to get a hold of anyone there on the phone to assist when complications or questions arise. Experience difficulty when needing to transfer DuoServe to a new computer.

Overall: Simple, Cost Effective, Very few complications. We just need more helpful and responsive customer service when a complication does arise...especially on the phone. Thanks!

Excellent Time Keeping Software

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - from the setup to day to day functionality.

Cons: I'd like to be able to alphabetize my employee list, especially as new employees are added.

Overall: Our medical practice transitioned from an old time clock, with its propensity for errors (user and otherwise) to TimeFlow at the beginning on 2015. It has been a success across the board - from correcting an employee's time when they neglect to clock in or out, to running payroll reports, approving time off, etc. It's easy to set up, easy to use, and very easy to maintain. We're tremendously pleased with TimeFlow, and I highly recommend it.

Vendor Response

by Duoserve on March 23, 2017

Thank you for your review. We are glad TimeFlow replaced a system that wasn't working well for you. We look forward to serving you in the years to come.

Excellent Program

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is easy to use. Works well for our small business. Has just the right amount of functions for us to have productive use of a time clock for payroll purposes.

Cons: I am hard pressed to find something that I do not like about this program. We use it with no complaints in our office. We were provided an incentive for this review.

Overall: Easy to use. Can put all employees in and change as needed. Can track time efficiently and effectively.

We saved time AND money using TimeFlow - it works perfectly with our remote work locations.

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, simple to understand - nice user interface. Reports were also nice to read and review. This product has helped us facilitate working with employees from anywhere - allowing us to manage the timesheets and deal with payroll from anywhere!

Cons: I don't think there are any cons. It would be nice if it would notify or send text/email to remind user to punch in or out - some users always forget to clock out...!

Duoserve Timekeeping Software Review

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and requires virtually no explanation for new employees to begin using.

Cons: The only issue we have had is transferring the software from one computer to another (e.g. during computing upgrades).

Overall: We have used Duoserve for seven years and are very satisfied with the ease of use, accuracy, and functionality of the software.

Recommendations to other buyers: We have deeply appreciated that we since the purchase of the software seven years ago we have never paid anything else. This is highly unusual with any technology.

IT professional that uses this software for clients looking for a reliable, easy to use timeclock

Feb 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's reliability, rarely has issues, always available. I have clients that have been using the software for over a decade, still happy with it.

Overall: I like the incentive program, where I receive something from Duoserve, but honestly, I would recommend the software even if there was no incentive, its a good product at a reasonable price.

Vendor Response

by Duoserve on February 13, 2018

We are glad that you as an IT person find this software a good fit for your clients, and that you tye have not had many issues for over a decade.

Makes payroll a breeze

Jun 15, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy installation

Cons: This product must be installed on each computer, so you can't access the timesheets wirelessly from a different location.

Overall: We use this product for recording timesheets for our two employees. It is very basic but does just what I need it to do. Easy to install, VERY easy to use, and makes processing payroll a breeze!

Recommendations to other buyers: I have never had to use customer service, so I can't speak to that - but then again, I've used this for 4 years and never had to contact customer service.

Makes keeping up with the hours easy and accurate. It is easy to learn and print out required report

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for employees to clock in and out. Easy to pay for holidays and sick days. I like how all the type of paydays are separated.

Cons: Not much I don't like about the software. No complaints as of yet. The only issue is when there is a server problem and the employees cannot clock in or out. But is simply corrected by reinstalling the software.

Overall: The easy clock in and out and submitted payroll reports for payroll.

We switched from Paper Cards and a timeclock to TimeFlow and its much easier for everyone.

Jan 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is easy, and easy to override or manage if necessary. The ability to utilized holidays, vacations, and normal working periods creates a very easy payroll day.

Cons: There is not a way to separate individual jobs out during a person's clocked in period (This isnt a HUGE deal though)

Overall: Faster payroll every week. We no longer have to calculate manual time cards and add everyone's hours together.

Overall Good Program

Jan 09, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good customer service.

Cons: User interface slightly non-intuitive.

Overall: The program is overall functional and certainly gets the job done. It is slightly difficult to train new people on the admin function - it's not immediately clear how to pull down employee records, but we are not displeased with this program and will continue to use it. Customer service is always very helpful with any issue we've ever had and displays courtesy, patience, and good communication skills every time we've called in.

Recommendations to other buyers: No

Basic and Easy

Mar 14, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TimFflow is a nice and simple online time clock. If you dont want a lot of bells and whistles this would be a great product. We went from employees signing in/out on paper to this online system and I'm so glad we did. Printing reports for payroll is fast and easy.

Cons: When you have to clock someone in because they forgot...the steps aren't smooth

Overall: good customer service

Great Software for the price

Mar 14, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timeflow does exactly what one needs for time calculation services. It allows easier ability to monitor vacation days, requests, hours worked, etc throughout the year, as opposed to paper tickets

Cons: Sometimes it freezes, but other than that its functionality is exactly as described.

Overall: I believe TimeFlow is a great product for the price, and has a very easy user interface with many features.

TimeFlow has been a great program to work with.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I thoroughly enjoy how easy it is to use. The administrative functions are easy to understand and work with.

Cons: I dislike that when the computer is asleep and you use the spacebar to wake up the computer it will automatically clock in/out the clerk who was last clocked in/out.

Overall: We are easily able to manager associates and time sheets. It's one of the simplest easiest software I I have used for clocking in.

Has worked great for our small business

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Reports are simple and exactly what is needed for efficient time clock records.

Overall: We decided to use TimeFlow over 2 years ago to help better track our employee's hours and breaks. Since using TimeFlow our payroll has been made so much easier. TimeFlow is efficient, easy to use, and Cheap!! Thank you TimeFlow for such an amazing product to help make my job EASIER:)

Recommendations to other buyers: TimeFlow has been wonderful for us and our employees.

Easy program for small compaty

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use

Cons: If something not working, hard to get hold of customer service. But they are really helpful.

Overall: We are small company that have about 25 employees in 3 different locations. Timeflow perfectly meets all our needs. It is easy to create and customize reports, add new employees, adjust time. Simple clock in and out for all our employees.

Recommendations to other buyers: Take little time to learn how to set up, but really easy to use comparing to other programs

Sometimes the employees will clock out and it doesn't take.

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software is easy to use. It is easy to clock in and out, check your hours, add new employees, fix time. I like that it shows you if an employee never clocked out for the day.

Cons: A lot of times the employees will clock in or out and it doesn't work. They then have to call me so I can go in and fix it. Always logs off randomly.

Love it! Easy to use. Especially like the finger sign in.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I love the reporting features. We can change or add time quickly. It keeps the hourly payscale as well.

Cons: Customer Service is hard to reach at times. Once you email customer service they are quick at replying.

Overall: Ease of clocking in and out. Love the finger scanning device. Using the finger scan doesn't disrupt some else using the computer.

Positive Review

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is for employees to clock in and out.

Cons: For our overnight employees, I wish there was a way for the software to recognize that their shift may start before midnight and end past midnight. Instead, the software always marks these punches as an error as though the employee never clocked out from the previous day.

Accurate and simple to use for staff

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple employee time entry.. There are very few issues when staff enters time in, time out for start of and end of day or during lunches and breaks.

Cons: Some setup areas are quirky. The initial view is hard to navigate so we always switch to trable view. Set up of new employees isn't always simple.

Overall: Time savings

Easy to use, accurate great reporting

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of use ,the reports are well design and detail . the cloud service allows for peace of mind of data not getting lost .

Cons: would like to enlarge the font or format for easier reading ,other than that I don't have any complaint..

Overall: Time flow allowed me to track employee hours and keep a accurate and safe record of them .

Been using this software for years, there is a reason we haven't switched.... It's perfect!

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Installation was a breeze, the client application allows sign in from multiple locations and the database keeps track of all the information so I don't have to.

Overall: Simplification of my day, time is money and I couldn't even imagine how much time this one application has saved me, not only with record keeping but by eliminating mistakes as well.

TimeFlow does a great job of providing an easy to use software with a plethora of features.

Feb 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Tons of features. I can access the system from multiple stations. In addition, there are many filters that I can use to get a better understanding of my employee's work schedule.

Cons: Sometimes the software does not sync properly. While this is rare, it requires me to go back in and manually input the times.

Digital time card system for small business

Jan 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and this is a cost effective program for a small business. We purchased license before it went to a subscription based program.

Cons: Not many Cons but it would be nice to have paid holidays automatically entered and avoid going through each employee every holiday.

Overall: I do not have to add up time cards.

The agents are helpful

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very good program for keeping a handle on your employees time. It is easy to use and that keeps down the frustration of having to do time cards. I think is very good program.

Cons: What I like least about the program that it is hard to get in contact with representatives sometime. There's answers that you need right away and sometime it take days to reach someone. I don't remember getting a call back from a timeflow representative. I normally have to call them back from lack of response.

Overall: It is a very good program for keeping up with your employees time. I think the fingerprint device keep the employees on on his level. This way they cannot have another employee clocked them in and out.

We changed programs it was not a smooth transition.

Apr 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy for employees to use that is all I have to say about the pro and the payroll reports are easy to use.

Cons: Which it would intergrade with our payroll software plus if you say cloud base then it should be cloud based one month fee for as many computers as you need this one computer per office.

Excellent Time Clock

Jan 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I've been using TimeFlow for about 5 years. It's much better than a time clock. I would recommend this highly. This is an excellent product if you track time for employees.

Pros: Ease of use Can change time if errors are made

Cons: Slightly bulky database functions can take some getting used to but not a big problem

Recommendations to other buyers: I recommend this to anyone tracking employee time.

Easy to work with

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to clock in and out. Checking and fixing people's clock times is also fairly simple. Creating and printing reports is very easy.

Cons: When trying to adjust employees' times the start date is always months before, sometimes the previous year.

Overall: It allows us to keep track of our employees times accurately.

Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Duoserve is easy to use and always accessible. Duoserve keeps the summary totals easy to track....speeds up the payroll process

Cons: Other employees(with cooperation) can still clock in or out for one another when they share their password.

Overall: The duoserve software gives me one less thing to worry about

Easiest time clock!

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: None

Overall: I love this software! It makes doing payroll a breeze. I am the Operations Manager at Graphic Equipment & Supply. We have used this software for more than 5 years now and I have never had any issues with it failing or locking up. The user interface is easy to navigate and any changes you have to make to employees for any reason is a breeze.

Recommendations to other buyers: If you are looking, look no further!

I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.

Jul 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and accessibiltiy. I do like the reporting structure although, I think it needs a week of time option for reporting

Cons: No one to actually talk to for support questions. I do not like conversing online only when I have a problem. The reports menu could be improved.

great

Oct 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is very easy to use.

The staff has no difficulty when clocking in and out and I can print payroll very easily

Cons: The product does not really not have any cons.

I quess the only thing I do not like is if the staff does not clock out, the program keeps rolling for days

Use for a small office time keeping

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to use and to get reports, employees can monitor hours easily, wide range of reports which makes the software useful

Cons: Difficult to set up new user, usually have to get help since we do not do it that often. it would be nice to record vacation and sick hours easy

Over 5 years using it!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes employee time tracking a breeze and payroll a lot faster!

It's very reliable and as long as you have internet works like a charm.

Cons: An offline mode would be great in case of internet outages as it won't let staff login in.

I can't really find any other issues.

Love it. Make my life as a bookkeeper so much easier, It only take me a few minutes to print reports

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, add new employees, adjust if someone forgot to clock in/out. And easy to use for our employees, there only 2 buttons in and out

Cons: It takes a little time to get use to it, but if you are using Excel - it should be no problem, as set up is pretty similar.

TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, easy to pull reports/time sheets. Great for making corrections as needed when an employee does/doesn't clock in/out correctly

Cons: A little slow when opening, there is some lag time. Also, it is not possible to download it on our remote desktop server

Capterra loader

working with timeflow over 8 years - 5 star software

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, compatible with multi-user and printer reports are exactly what I need. option of password and fingerprint

Cons: customize the report by adding company logo for printing in timesheet summary and detail for each employee

Overall: saving a lot of time and headache