Duoserve

TimeFlow

4.5 / 5 115 reviews

Who Uses This Software?

Any company who wants a rock solid desktop time clock app that works in the cloud. Collect and manage work hours from one or remote locations. Looking to get a real desktop app up in 5 minutes??


Average Ratings

115 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.95/month
  • Pricing Details
    Per computer
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Duoserve
  • www.duoserve.com
  • Founded 2001
  • United States

About TimeFlow

TimeFlow is a revolution in employee time management. It is the first and only desktop time clock app that works through the cloud. While other solutions force a slow and tedious web page on you, our real software experience gives you a efficient and easy to use solution for your workforce. Get your employees to punch in and out without a browser. You like apps on your phone why not on your desktop? Add a biometric option and you've got a rock solid solution to your payroll needs. 30 days free!


TimeFlow Features

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

TimeFlow Reviews Recently Reviewed!

great

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is very easy to use.
The staff has no difficulty when clocking in and out and I can print payroll very easily

Cons: The product does not really not have any cons.
I quess the only thing I do not like is if the staff does not clock out, the program keeps rolling for days

GREAT

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: THE SOFTWARE IS VERY USEFUL AND WE HAVE NOT HAD ANY ISSUES WITH IT AT ALL. ALL OF THE EMPLOYEES LOVE THE SOFTWARE IT IS VERY EASY TO USE

Liked the interface - wish it had the option to use with Mac or iOS

Aug 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really enjoyed the software. Found the interface simple to use and understand. Really wish we could've ended up using this software.

Cons: Ultimately, we went with another company just because we needed compatibility with iOS and Mac computer.

Love it. Make my life as a bookkeeper so much easier, It only take me a few minutes to print reports

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, add new employees, adjust if someone forgot to clock in/out. And easy to use for our employees, there only 2 buttons in and out

Cons: It takes a little time to get use to it, but if you are using Excel - it should be no problem, as set up is pretty similar.

We needed something that had the features we needed without the extreme price tag. That's TimeFlow.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is great. They are speedy and willing to try and accommodate our specific needs. Did I mention the price? The software is 95% there for what we need and the company is working on us for the other features. Oh and did I mention the price?

Cons: I think it would be great if there was a phone app that could work directly with the desktop version. There are a couple features we are looking at that are not current features but duoserve has been in great contact about trying to work with us on those features.

Overall: Handles all our timeclock needs.

I wish it ws easier to correct staff hours when they forget to punch in.

Aug 05, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It allows me to know when my staff actually get to wk and leave. I hated the honor system of writing down hours. Funny how everyone rounds up on their own.

Cons: The admin feature of correcting hours and the login is too easy for staff to look over my shoulder and see/learn my password. A finger print system for touch screens would be excellent to prevent copying passwords and clocking someone else in.

Overall: Cost effective since past staff writing down hours would round up and it cost me a lot in the end of the month. Bad is when our internet is down, we can not connect to the server and keep accurate staff hours.

Wish the software would have come with better instructions. But customer service was Great & fast!!

Aug 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price! And great customer service! I haven't had the software long but it seems to provide everything I need. I will be able to tell more after longer use. This will definitely cut down on employee tardiness and leaving work early each day. This product looks like it could save us literally thousands of dollars a year I am really looking forward to using it.

Cons: It needs better instructions and more information on the help menu. It would be nice if the administrator would have a separate login as the time clock is unnecessary for the administration. As I said better instructions would make it more user-friendly. Connecting to the server does take too long sometimes and speeding up the login process could greatly improve its performance in the office.

Overall: Better tracking of employees time

Excellent Time clock application.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time flow is extremely easy to use for employees to use, highly intuitive and takes literally thirty seconds to get employees trained in its use!

Cons: There is no mobile access for off site use. Changes to employee clock-ins could be made easier to enter.

Overall: Recording of employee hours easily at a reasonable price.

A good program for keeping track of employee hours

Jul 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Can run reports, can install on multiple machines and data syncs up, easy to make time sheet corrections

Cons: Reports can be difficult to run (date ranges inaccurate); user interface can be slightly complex for our company's needs; clock in/clock out buttons have low contrast - can be confusing and employees will accidentally clock in/out twice in a row, throws off time sheets

Overall: Employees can be in charge of tracking their hours rather than supervisors, then administrator just needs to run report to verify hours

Small business needs

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Logins, finding reports, and managing employee data is easy with TimeFlow.

Cons: Customer service is average

Overall: All I need is an easy to use time card program. Logins, finding reports, and managing employee data is easy with TimeFlow.

Recommendations to other buyers: Best for smaller businesses

Multi Site

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have many different sites and one main location to process payroll, this system is easy and versatile. We have had only a few issues with the many installs over the years and have always found their tech crew very helpful.

Not real happy with Timeflow all around.

Mar 23, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Not real happy with Timeflow all around. It is very hard to get in touch with anyone when you have account issues or technically issues.

Vendor Response

by Duoserve on March 23, 2017

We're sorry you weren't able to contact us. We are available from 8am to 3pm PST by phone. You can give us a call and someone will assist you. We usually pick up within a ring or two. If you do reach us at peak hours, you are welcome to send us a support ticket or leave a voice mail and someone will surely get back to you.

Excellent Time Keeping Software

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - from the setup to day to day functionality.

Cons: I'd like to be able to alphabetize my employee list, especially as new employees are added.

Overall: Our medical practice transitioned from an old time clock, with its propensity for errors (user and otherwise) to TimeFlow at the beginning on 2015. It has been a success across the board - from correcting an employee's time when they neglect to clock in or out, to running payroll reports, approving time off, etc. It's easy to set up, easy to use, and very easy to maintain. We're tremendously pleased with TimeFlow, and I highly recommend it.

Vendor Response

by Duoserve on March 23, 2017

Thank you for your review. We are glad TimeFlow replaced a system that wasn't working well for you. We look forward to serving you in the years to come.

Timeflow review

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have used Time flow at a previous job and it fulfilled my requirements and more then. Moving to my new job I had no hesitations in using this program again.

Vendor Response

by Duoserve on March 23, 2017

Thank you Tracey for recommending TimeFlow to your new organization. We look forward to having you as our customer.

Time clock Essentials

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A user friendly and secure way to monitor time clock. Works on multiple computers with usernames easily accessible at all stations,

Vendor Response

by Duoserve on March 23, 2017

We are glad we can accommodate your multi-computer needs Zaid. Looking forward to serving you.

Good timeclock software, been using it about 2 years.

Mar 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You are able to customize the pay periods, whether you want bi weekly or semi monthly. It's server based and easy to use.

Cons: Sometimes the employees think they are clocking in when they are clocking out, and vice versa. We've had a few mistakes in this area.

Great Software!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Duoserve has been very helpful to have employees clock in and out. Easy to print out hours for pay day and easy for employees to check their own hours.

Vendor Response

by Duoserve on March 23, 2017

Thank you Jennica for your review. We are glad you are happy with our program and look forward to serving you.

Excellent punch clock, excellent value

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used the Duoserve Timeflow app for many years now, and it is very helpful and easy to use. All of my employees find it very convenient. It is quick for them to punch in and out, but it also has many reports which they can run themselves. As the manager, this app gives me good tracking capability of each employee, they punctuality, sick time, vacation time (paid and unpaid) and probably more. Also, editing punches for when people forget is quick and painless. A+

Cons: I would like to see more customization in the future. The product has remained largely unchanged in the 5+ years I've been using it.

Excellent punch clock, excellent value

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used the Duoserve Timeflow app for many years now, and it is very helpful and easy to use. All of my employees find it very convenient. It is quick for them to punch in and out, but it also has many reports which they can run themselves. As the manager, this app gives me good tracking capability of each employee, they punctuality, sick time, vacation time (paid and unpaid) and probably more. Also, editing punches for when people forget is quick and painless. A+

TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, easy to pull reports/time sheets. Great for making corrections as needed when an employee does/doesn't clock in/out correctly

Cons: A little slow when opening, there is some lag time. Also, it is not possible to download it on our remote desktop server

Great Software

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to pull reports and make corrections as needed

Cons: can be a little slow when opening the software; there is some lag time. Also, we are unable to download to our remote desktop server

Overall: TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer features that make payroll much easier. We highly recommend!

Never used waste of money

Mar 21, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I had purchased it n tried to get a hold of someone because I just never worked on my. Computer I tried to call n never for nothing my money went down the drain

TimeFlow works great!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used Timeflow at our non-profit agency as a timeclock system for over 3 years. It has worked great. It is easy to use and easy to set up. Worth the money.

Pros: Easy to use and easy to set up.

Cons: Wish it was free. But worth every penny.

TimeFlow is great!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, and easy to set up on new computers.

Cons: I wish it was free; but, it's still worth every penny.

Overall: Our non-profit has been using TimeFlow for the last 3 years to keep track of our employees time for our payroll. This "timeclock" software has worked great.

Best Online Time Clock

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of set-up and use. We use the fingerprint scanner so employees can sign in very easily. The monthly fee is reasonable.

Overall: We have used TimeFlow for over 1 year. We could not be happier. We have two medical offices and off-site accounting. TimeFlow keeps us organized and really helps to manage our payroll.

Excellent Time Clock

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I've been using TimeFlow for about 5 years. It's much better than a time clock. I would recommend this highly. This is an excellent product if you track time for employees.

Pros: Ease of use Can change time if errors are made

Cons: Slightly bulky database functions can take some getting used to but not a big problem

Recommendations to other buyers: I recommend this to anyone tracking employee time.

Excellent, Easy to use, Employee Time-keeping

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use
Value for the cost
Easy installation
Helpful customer service and quick support

Cons: Takes some time to learn all the features, but it's down more to the individual user than the app itself

Overall: We are a small business with 5 employees. From installation to implementation, TimeFlow has been absolutely amazing and painless. Customer Service was very responsive and helpful when we ran into a bump during installation. We installed on a Windows 7 PC, no issues, it has been running without a problem for years now. Employee punching in and out is super easy, especially for those that are not computer-savvy.

Recommendations to other buyers: Simple, easy to use eamployee time-keeping tool. Highly recommended.

Great Time Clock Tool

Jan 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use

Cons: It is an expense

Overall: Thanks for creating a great product that has exceptional value! If you need a great solution or don't have the patience for complicated software, TimeFlow is the a great option.

Recommendations to other buyers: Not really

Time flow had to be replaced.

Jan 26, 2017
2/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It keeps track of time.

Cons: It cost us more than the value of numerous licenses and was still unable to move to our new server.

Overall: When we changes servers our IT provider spent an entire day with Timeflow support to no avail just trying to switch the program over. Now only available as online clock and we found much less expensive and so far as reliable Timeclock provider and we spent more on our IT rendezvous with Timeflow than buying multiple new licenses.

Recommendations to other buyers: Price out the online edition, Found much less expensive product, that has been much more functional.

Time Flow is the best time management product on the market

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, reporting and management is great

Cons: none

Overall: We've been using the Time Flow by Duoserve for about 10 years. the service is great, the product is easy to use and meets all of our needs

TimeFlow get what you paid for

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use

Cons: phone support needs improvement

Overall: I use the system daily with my staff, it is easy to use and understand. I think that the support needs some improvement but overall I am happy with what I have.

Recommendations to other buyers: you get what you paid for, its a basic system good for small businesses

TimeFlow Alright

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy for staff to clock in and out from their computers

Cons: Difficult for the time to be correct on the system compared to the actual time

Overall: The system works alright for the number of staff we have, however I would be nice if the system was more user friendly for the admin side of it

HR Manager

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Comments: When we first opened our doors 12 years ago we had our employees just filling out paper time sheets. We had so many problems with this that we switched to Time Flow and have used it ever since. It's easy for people to use and it's easy for me to run payroll reports and adjust bad punches.

TimeFlow by DuoServe

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: No monthly subscription fees

Cons: Newest version has monthly fees so I cannot upgrade

Overall: I have been using Timeflow for 7 years and am still using the non-subscription version where I do not have to pay monthly. I like the ease of use for my employees and the ease of use to print out the details for the payroll company.

Time flow works for us.

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small business with 2 hourly employees. We have used Timeflow for several years and it works.

review from a small business

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: cheap and easy

Cons: had problems updating to a newer version. I lost all my old data with the change.

Overall: I have a few full-time employees and many additional seasonal employees every year. I used to use a stamp clock for employees to clock in and out. Having an inexpensive digital time-clock has improved both the accuracy of clocking hours and is easy for reporting to my payroll company.

Great Time Clock for the Money!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Does exactly what I need it to do.

Cons: Sometimes it has weird Defaults I'm sure it's an operator error but I know how to get around them now so it's not a big deal.

Overall: I have 5 Employees that use this everyday. It's easy for them to punch in and out multiple times a day. When I am ready to run time sheets for the week it's simple and easy. I just review everyone's entries and make sure they are correct. If I need to make a change it's super simple and quick. Once the times are correct I can easily run a summary of the time and print that out to log into Quickbooks Payroll. Takes me about 15 minutes every other week. I highly recommend this it's affordable and it actually works.

Recommendations to other buyers: Make it work on a MAC!!!!!!

Vendor Response

by Duoserve on January 24, 2017

Thank you for your review Keli. You can use Parallels on Mac to run TimeFlow. Many of our users do that.

Timeflow software

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It has been a great experience using Timeflow. Most other time clocks out there will make you pay an ongoing fee but Timeflow you just pay once for the software. We were pleasantly surprised to find that the program itself is much easier to use than our last one. I can't tell you how long we spent on our last time clock software when someone forgot to punch in and we had to enter in their times manually if you forgot to put in am or pm the program would not let you save it and gave no indication of where the error was at. This product is so much better, well done!

Pros: Ease of use and one time payment

ok software,

Jan 20, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: don't remember

Cons: no customer support

Overall: Used the software for a year. Able to find another software that was easier to use for our Accountant. Haven't used in awhile. Our new program is much easier to use

Great product, very dependable

Jan 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's Dependability

Overall: We've used TimeFlow for years for our payroll and it has performed without fail. The features give us everything we need to run our office of 15 employees. Sick leave, vacation time and holidays are all available to management at any time.

Time Clock success.

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to adjust time when employee make mistakes.

Cons: Nothing as of yet.

Overall: We have just finished the trial period and decide to go forward with this system. It is very easy to use helps me keep up with vacation days and holiday. Report are much easier for me . Glad to be on board.

Recommendations to other buyers: No

Perfect for a small Business

Jan 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Since day 1 TimeFlow has helped our office keep track of hours employees work. Reports are easy to print and very user friendly. Anytime I have a question regarding the software, customer service is always fast and friendly.

Great product, needs a few more functions and features

Jan 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Features and functions

Overall: We use this product for a small, private medical practice with 8 employees. For the price and what we use it for, it's fantastic.

Recommendations to other buyers: Great for small businesses

Easy program for small compaty

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use

Cons: If something not working, hard to get hold of customer service. But they are really helpful.

Overall: We are small company that have about 25 employees in 3 different locations. Timeflow perfectly meets all our needs. It is easy to create and customize reports, add new employees, adjust time. Simple clock in and out for all our employees.

Recommendations to other buyers: Take little time to learn how to set up, but really easy to use comparing to other programs

Overall Good - But Wish It Was GREAT

Jan 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use - like the biometric feature and reports easy to read.

Cons: Needs additional features as explained in comments submitted. Support not always available when needed due to time zone differences.

Overall: We use the Duoserve Timeflow as our main Electronic TimeClock. There are many features we like about it, however, it falls short in areas that we would prefer to have....such as different categories for time away such as Birthday, Jury Duty, Funeral or any other categories covering time away. It's not appropriate to lump these absences into "Vacation, Holiday, Sick or Regular". Also, being in the Eastern Standard Time Zone, we have issues getting support when as timely as we would like. Other than those things, we find it suits our needs adequately enough and decent value for the price.

Recommendations to other buyers: Need more categories for absences....such as Jury Duty, Funeral/Bereavement/Birthday/Training/Etc

Affordable and easy

Jan 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Start using this software couple years ago and never has any problem, easy to use and affordable, recommend for businesses .

Has worked great for our small business

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use. Reports are simple and exactly what is needed for efficient time clock records.

Overall: We decided to use TimeFlow over 2 years ago to help better track our employee's hours and breaks. Since using TimeFlow our payroll has been made so much easier. TimeFlow is efficient, easy to use, and Cheap!! Thank you TimeFlow for such an amazing product to help make my job EASIER:)

Recommendations to other buyers: TimeFlow has been wonderful for us and our employees.

Overall Good Program

Jan 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Good customer service.

Cons: User interface slightly non-intuitive.

Overall: The program is overall functional and certainly gets the job done. It is slightly difficult to train new people on the admin function - it's not immediately clear how to pull down employee records, but we are not displeased with this program and will continue to use it. Customer service is always very helpful with any issue we've ever had and displays courtesy, patience, and good communication skills every time we've called in.

Recommendations to other buyers: No

User Friendly Timesheet Program

Jan 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I believe we all feel that this program is user friendly. Wish there was some sort of alert when employees forget to clock in or out. This happens more times than not but totally the employees fault. Reports seem to be pretty easy also.

Vendor Response

by Duoserve on January 07, 2017

Thank you for your review. We are glad that you find our time clock user friendly. Your feedback about alerting you when employees forget to clock in/out has been added to our database of future improvements, and will be considered in one of our future updates.

Good Service

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use and download at any given time.

Cons: Can be confusing at times on how to change or alter employees punches.

Overall: I have always had good feedback and help when requested. Good value for what you get. It took me a bit to learn the Time Flow system, but once learned was very easy to use.

Recommendations to other buyers: Good price for what you get.

Vendor Response

by Duoserve on January 07, 2017

Thank you for your feedback. We are glad you find TimeFlow simple to use and user friendly, as well as being a good value for the price. We welcome any and all feedback about features you would like to see, and you can always submit any suggestions through our support forum.

Great time clock system

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I have been using Duoserve for over 8 years. I have used it for a single location and when I expanded to 3 locations it was a seamless switch. It has the reports that are easy to read and submit to my payroll company. It is dummy proof for my staff. Reports for staff and admin that are very informative. Service has always been there when I needed.

Vendor Response

by Duoserve on January 07, 2017

We appreciate your feedback and are glad your mult-location needs have been met with TimeFlow.

Office manager

Oct 25, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Your system is user friendly. The customer service team returned my call within the hour and was very helpful.

Great program!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Program is easy to use and very efficient. Any errors made are easily repaired. I love how employers cannot change employees times.

Duoserve easy to use

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to install on numerous devices. Friendly customer support

Overall: I have been using Duoserve for the past 2 years and love the easy to use features. Their customer support team is quick to respond and very knowledgable. I would recommend this to anyone who is looking for an uncomplicated Time Clock solution. The fact that you can install it on numerous devices is great for those of us who travel.

Dr. Teigman

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great software we use it every day ver easy to use and very functional we love it and would recommend it to friends and family

Upgrade desktop to online

Sep 27, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Time calculations effective

Cons: Not having a lot of options to sort reports

Overall: We upgraded from desktop to online version. We had several issues throughout the whole process which made it time consuming. Your customer service & tech were very helpful every time in overcoming the different issues that came up. Thank you Meri!

AWESOME PROGRAM!! VERY EASY TO USE

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
great customer service

Overall: LOVE THIS PROGRAM!! GREAT CUSTOMER SERVICE!!!!!!!!!!! Had an issue and they responded and fixed it right away.

Duoserve Timeflow

Jul 27, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to manage employee timesheets.

Cons: I am new to the company and don't know if there is a PTO tracking option.

Overall: Our company has 10 employees and fits the needs and the size of our company. I was recently put in charge of payroll and had no prior training as the previous HR director left before I was trained and yet I was able to use it without much instruction and when I did call for instruction, the response was fast and easy to understand.

Works for Us!

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality is incredibly easy! We don't have a lot of issues using the software and it's great to have it on multiple computers in the office. Before we were only able to have it on one.

Cons: There are some feature that we don't really use so it would be nice to take those feature off. It was also hard to submit our credit card online after our because the expiration date only went up to 2020. Renewing the service took a lot longer than I was expecting.

Overall: Once we upgraded to the online system it has been incredibly smooth and convenient for our office. We have been using it for several years and have had little to no problems using it.

Recommendations to other buyers: *PLEASE NOTE I didn't have enough characters for the first part of the review so it was rejected the first time around. For some reason when it took me back to fix the issue, the stars that I put for the review changed. Easy to Use would be 5 Stars, Value for Money would be 5 Stars and Customer Service would be 4 stars.*

Excellent and easy employee time clock software

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Easy installation, was up and running within 5 minutes, time sheet reports are easy to read, print. Clocking and and out is very easy and straightforward

DuoServe Time Flow

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy for employees to use. The reports save me time in calculating payroll.

Cons: Nothing.

Overall: This product is very simple to set up and use. I use it in all of my offices! It saves me time in adding up the employees hours and I save the reports in PDF which saves on paper.

duoserve review

Jun 22, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: free

Cons: outdated

Overall: Usually very hard to print and create sheets. Always have to adjust every sheet so it prints correctly

Recommendations to other buyers: no

Vendor Response

by Duoserve on June 22, 2016

We appreciate that you have used this product for over two years. We are here to assist you. Please give us a call if you need any assistance with why your printer is not printing properly. We are not aware of any printing issues with our reports, but there is always a first time.

Have Confidence With TimeFlow

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time Flow works on desktop and can be used anywhere by experts of novice. It does not have a lot of learning to do.
This software eliminates manual timecard records there is no more harassing employees to submit their work time cards.
Promise efficient because payroll accountants can see everyone¿s record.

Overall: The problem of manually tracking employees when they come and leave office ends with TimeFlow. I still see other employers keeping the book and sheets for signing in and out of work. The problem with doing it manually is that the company may end up overpaying people. Time Flow is reducing the burden manual records and replacing is it with easy to use software that works on any desktop and our company today is going to have to save some money, which goes to overpaying those who were not consistent in coming to work.

Recommendations to other buyers: I have confidence in TimeFlow and is the greatest most affordable solution for employee time management.

timeflow software

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to use and understand

Cons: Would like to be able to customize reports

Overall: Time flow software is a Great inexpensive way to keep track of employee hours. Its easy to use and understand.

Duoserve Timeflow is an essential

Jun 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Support was a bit difficult.

Overall: Advanced Medical Care employees love the ease of use and the management enjoys the user friendly management of employee time.

It is Now Updated and Works Much Better!

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ¿ Add convenience in the workplace. Both employers and employees find it resourceful.
¿ Offers ability to keep up with everything employee managers need to know about their employees during the work hours.
¿ Increases productivity

Cons: Vendors of the software take long to update their stuffs. There is no timely update when required unless creators of this software begin now.

Overall: TimeFlow software has a simple step by step installation. It works on most modern machines. Both expert computer wizards and novices can install the software and adding employees to start accounting for their work sign in and sign out is very easy. The newly updated software is secure and safe and this gives users peace of mind.

Recommendations to other buyers: Those who used the old version will find this one more resourceful and useful.

Great software

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my employees can see the time of their last punch when they clock in/out. If an employee forgets to punch in, they see that when they leave. We catch and correct errors much more quickly than we did with a card swipe system.

Cons: Wish there were an "undo" button or that changes would revert to the original punch time unless confirmed in the Admin/management menu. On rare occasion a shift manager has made a change to the wrong day and realized it before saving, but has to remember what they changed to put the original punch back.

Overall: We purchased TimeFlow software in 2012 to replace a system that used time cards. we have been happy with our purchase.

Recommendations to other buyers: Our business day extends past midnight. It would be nice to be able to adjust the time as well as days of the week that a pay period starts and ends.

works great

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Duoserve Timeflow has made life easy on the entire office at Orsillo Vision Care & Optical. Easy to use and easy to keep track of your own hours.

TimeFlow is Here and this Resource is an Awesome Time Keeper

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like TimeFlow because it is networkable. I can access it from anywhere and from any computer. This feature makes it the most convenient human resource management too we have around.

Cons: I don't dislike anything about this software perhaps coming late to the market.

Overall: The beauty of Time Flow Time Tracker is that I can use any personal computer to access the time, record and manage my freelance employees. This software has come to the market at a perfect time when there is too much freelance work that requires employing for short time needs.

Recommendations to other buyers: You can utilize the thirty day free trial opportunity to test how TimeFlow work before buying it.

Excellent Cheap Time Keeping Software

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, no monthly fee and very reasonable price.

Cons: I really do not see any. I just use this to keep track of the hours of a few employees.

Overall: We have used this software for more than 6 years and so far we are very happy with it because we have a small number of employee (less than 10) and do not need a very expensive software. This software works extremely well for the price. I would recommend any employer who does not want to spend a lot of money and find a software who can do the job. On top of it we do not have to pay monthly fee.

Recommendations to other buyers: I spent a lot of time to look for one and luckily found this one.

It's a fair price for what it is & does.

Jun 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It has all of the basic features we need.

Cons: Its server has to be installed & managed on the same computer.

Overall: It was a little harder than expected. Since the server can only be installed & managed from one computer.

Recommendations to other buyers: Add a less expensive similar cloud service, to make it easier to set-up, manage & use & update.

Easiest time clock!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: None

Overall: I love this software! It makes doing payroll a breeze. I am the Operations Manager at Graphic Equipment & Supply. We have used this software for more than 5 years now and I have never had any issues with it failing or locking up. The user interface is easy to navigate and any changes you have to make to employees for any reason is a breeze.

Recommendations to other buyers: If you are looking, look no further!

Makes payroll a breeze

Jun 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, easy installation

Cons: This product must be installed on each computer, so you can't access the timesheets wirelessly from a different location.

Overall: We use this product for recording timesheets for our two employees. It is very basic but does just what I need it to do. Easy to install, VERY easy to use, and makes processing payroll a breeze!

Recommendations to other buyers: I have never had to use customer service, so I can't speak to that - but then again, I've used this for 4 years and never had to contact customer service.

DuoServ Timeflow

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is user friendly

Cons: They could have better support

Overall: We have been very satisfied with the product. It has fulfilled the purposes that we have needed it for.

Time Clock Software

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use for all.

Cons: Only works on 3 PC's

Overall: Best product helps save time for Payroll calculation. We use to do this with time cards took so much time . Now i can run reports in about 1 minuite.

Recommendations to other buyers: Do you have a updated Windows 10 Software Time Clock

Time Clock Handled

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and understanding

Cons: can not change the order of employees, hidden employees should be separated from active employees.

Overall: Duoserve is an easy to understand, easy to use time clock program. I have used it for several years.

Great Software!

Jun 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Comments: We use this software at Muswick LLC. It is very simple to use and gets the job done. It is very efficient and can be installed all over the warehouse.

easy to use

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use , good reports

Cons: n/a

Overall: my only problem is how to contact your customer support and in future how to transfer my license to a new computer?

Fantastic Solution for a Growing Business!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Quick, easy, and fun

Overall: Absolutely love this software. It makes setting up new employees so easy and payroll a breeze. We got it when we had 3 employees, we use it with 15 employees now, and we'll continue to use it as long as we can. Danny Cash Hot Sauce runs a tight ship on Duoserve's TimeFlow!

Recommendations to other buyers: It's easy to install and use. Great value!

Great Software!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Easy to use! Perfect for a small team or office environment. We have a staff of about 15 and the software help us keep the time clock from anywhere. Great tool

Duoserve Timekeeping Software Review

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and requires virtually no explanation for new employees to begin using.

Cons: The only issue we have had is transferring the software from one computer to another (e.g. during computing upgrades).

Overall: We have used Duoserve for seven years and are very satisfied with the ease of use, accuracy, and functionality of the software.

Recommendations to other buyers: We have deeply appreciated that we since the purchase of the software seven years ago we have never paid anything else. This is highly unusual with any technology.

Superb and awesome

Jun 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Offer for small organization is tempting

Cons: Customer service is so fast and friendly

Overall: My memories with capterra.com is great.They provide me their best service.I am naturally impressed by their service.

Recommendations to other buyers: Through my facebook account and twitter

Innovative and User Friendly!

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: I love the mobility of this product. I can manage my time from anywhere that can connect to the internet.

Cons: The ability to potentially fib on your time.

Overall: My business just purchased TimeFlow software, and we absolutely love it! It is super easy to use, completely user friendly, and perfect for any business!

Recommendations to other buyers: If you have a business with employees working off site, this is perfect for you! It really does make it so much easier to handle time cards.

Smart choice for professionals

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TimeFlow had made my life a lot easier now I don¿t have to spend hours for keeping records of employee hours. Punch in and punch out is working so efficiently for me as our company have multiple locations. Reporting feature is also time saving and suitable for employers like me who has to deal with multiple numbers of employees. I don¿t need hiring more staff to do accounting and calculation for me. It¿s very handy and easy to use plus its creators are always available whenever I need their assistance(via email). It¿s definitely a smart choice for business in 2016. MANY THANKS!!!

TimeFlow time clock software

Jun 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since Purchasing Time Flow for our company, i really must say it has made our work flow and employee tracking a lot easier! The fact that it can be accessed remotely means that no matter where our employees are, they can easily sign in and out of their shifts with ease! The fact that Time Flow has the ability to create payroll reports too helps our records tremendously. With the recent events that have been in the news about security i was a bit hesitant about other companies software. However after reading up on Time Flow and incorporating it into our business i have discovered how safe and reliable it is! Highly recommended !

As the owner I love DuoServe!

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used DuoServe as an electronic "Time Clock" for several months and LOVE it.
As the owner I can be out on sales calls so its good to have a reliable way to be sure employee hours are reported accurately.
David

Great Service

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have nothing but good things to say.

Ease of use and accessibility

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Very simple setup, and easy to navigate. Also very easy to add new employees as well. My employees can easily punch in and out, and making any necessary corrections takes seconds.

Cons: Computer limitations to Monthly Cost is really the only downfall

Overall, excellent

Mar 07, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: We would really like an easier way of paying and updating billing info online. It seems we have to google the number and call each time to update any information. Other than that, we are extremely satisfied with the product for time keeping.

Great Product

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great budget solution, covers all basic needs at the right price point. Have been using it for many years.

Excellent program, easy to use

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company is using it for more than a year now. Never had a problem. Easy to use and customize after working with it for a little bet. We tried other programs before, but this is the one we choose at the end. Easy to use, good reports, we use it for more then one locations.

An excellent, easy to use, stand-alone product, and will serve any business well.

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our pediatric practice (Lawrenceville Pediatrics) transitioned from a traditional time clock to TimeFlow just over a year ago. To say that it has made processing payroll easier would be an understatement. The reporting feature has increased efficiency by at least fifty percent, and although it took some members of our staff a little longer to catch on to the new system, we do pretty well now. Correcting in and out times is a breeze, as is approving time off. We're thoroughly pleased with TimeFlow, and would not consider changing to another product.

I do wish we could alphabetize the names of our employees. I entered them alphabetically in the beginning, but any new hires just fall to the bottom of the list. That, however, isn't a deal-breaker for me.

Nice entry level time-clock

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: My company Larson Financial started using TimeFlow last month. This is our first time tracking employee time in the office. With TimeFlow we have been able to notice and correct patterns with timeliness. The reporting was a little difficult to understand, but we were able to figure it out.

I am the Office Manager and I keep track of employees time sheets with Duoserve Timeclock

Mar 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My only con was it took me some time to figure out how to use timeclock, there was not much information on a manual. It also took some time for me to contact someone to get our administrator password changed. OTherwise, now that I know how to use it, we are having great success with the timeclock.

Awesome!

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use for any business professional...

It works great, extremely convenient!

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer Service works great to help you troubleshoot any problem you may have.

Great program

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used your program for several years now and haven't looked for anything else because this works! I have up to 25 employees and it saves me time by calculating their hours and overtime. I keep the program on the back office computer so that when everyone comes to work they have to walk by it and punch in.

I like the reports and ease of correcting time punch errors.

Duoserve Timeflow

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company with 10 locations, has used Timeflow at all of our properties for over eighteen months to assist with tracking our hourly staff. The reporting features allow our accounting personnel to download data and import it directly into our corporate accounting database to effect payroll.

As well, Duoserve's Customer Service has always been very responsive with the few issues we've come across.

This is a good product.

Great software!

Dec 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am very pleased with this software. I've had it for over a year and it's been very easy to use with no problems at all. Highly recommend!

Would Reccommend

Aug 26, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Very easy to use software, easy to add users and print reports.