# TimeFlow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TimeFlow the right Time Tracking solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/107269/TimeFlow/reviews

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TimeFlow

4.5 (215)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 12th, 2026

# Reviews of TimeFlow

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

AH

Ashley H

Interior Designer/OwnerDesign, Self-employedUsed the software for: 1-2 years.

“There were often mispunches that couldnt be fixed unless by a supervisor, so it made things kinda unneccesary when clocking in and out.“

July 6, 2021

## Showing most helpful reviews

Showing 1-25 of 215 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adam T.  
Chaplain  
Religious Institutions  
Used the software for: I used a free trial

### "Great Cloud Based Time Clock"

December 8, 2018

5.0

Pros

This makes it easy for employees to clock in and out and managers can always see timestamps from multiple devices through the cloud.

Cons

I haven't found any negatives to using this so far. It is even fairly easy to train employees to use it.

Review Source

VR

Verified Reviewer  
President  
Defense & Space  
Used the software for: 2+ years

### "Excellent punch clock, excellent value"

March 22, 2017

5.0

Pros

I have used the Duoserve Timeflow app for many years now, and it is very helpful and easy to use. All of my employees find it very convenient. It is quick for them to punch in and out, but it also has many reports which they can run themselves. As the manager, this app gives me good tracking capability of each employee, they punctuality, sick time, vacation time (paid and unpaid) and probably more. Also, editing punches for when people forget is quick and painless. A+

Cons

I would like to see more customization in the future. The product has remained largely unchanged in the 5+ years I've been using it.

Review Source

DA

Damien A.  
Owner Operating Manager  
Medical Practice  
Used the software for: 2+ years

### "Time flow had to be replaced."

January 26, 2017

2.0

When we changes servers our IT provider spent an entire day with Timeflow support to no avail just trying to switch the program over. Now only available as online clock and we found much less expensive and so far as reliable Timeclock provider and we spent more on our IT rendezvous with Timeflow than buying multiple new licenses.

Pros

It keeps track of time.

Cons

It cost us more than the value of numerous licenses and was still unable to move to our new server.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent Time Clock"

January 31, 2017

5.0

I've been using TimeFlow for about 5 years. It's much better than a time clock. I would recommend this highly. This is an excellent product if you track time for employees.

Pros

Ease of use Can change time if errors are made

Cons

Slightly bulky database functions can take some getting used to but not a big problem

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Law Practice  
Used the software for: 2+ years

### "TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer"

March 22, 2017

5.0

Pros

Very easy to use, easy to pull reports/time sheets. Great for making corrections as needed when an employee does/doesn't clock in/out correctly

Cons

A little slow when opening, there is some lag time. Also, it is not possible to download it on our remote desktop server

Review Source

VR

Verified Reviewer  
General Manager  
  
Used the software for: 1-2 years

### "Good Small Business Time Clock Software"

January 25, 2018

4.0

Pros

This makes it easy to manage timesheets for multiple offices in one software program. It's electronic and saves time.

Cons

Not easy to see a time report without individually looking at each employee. It's not completely intuitive, so you have to play with it for a bit to figure out the features.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Good timeclock software, been using it about 2 years."

March 22, 2017

4.0

Pros

You are able to customize the pay periods, whether you want bi weekly or semi monthly. It's server based and easy to use.

Cons

Sometimes the employees think they are clocking in when they are clocking out, and vice versa. We've had a few mistakes in this area.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Easy to use and export date"

February 13, 2018

5.0

Pros

The software is easy to use and provides flexibility in how to record billable records. Also very easy to export data and compare against external records.

Cons

The software does not have a delineation for multiple records under a single client and therefore requires the client be inputted multiple times for multiple cases.

Review Source

KG

Kemmy G.  
Managing Partner  
  
Used the software for: 2+ years

### "Use for a small office time keeping"

January 31, 2018

4.0

Pros

Very simple to use and to get reports, employees can monitor hours easily, wide range of reports which makes the software useful

Cons

Difficult to set up new user, usually have to get help since we do not do it that often. it would be nice to record vacation and sick hours easy

Review Source

BB

Brawn B.  
Digital Marketing Support  
Marketing and Advertising  
Used the software for: 1-2 years

### "Does its job--feels somewhat archaic"

April 4, 2019

4.0

Pros

The software is pretty straight forward for basic functions like clocking in and out. Because I'm often flying in right as work begins, I appreciate the simplistic process of clocking in.

Cons

When going to print my timesheet, selecting custom dates or selecting the whole last time period is not as easy as you'd expect. I wish this aspect was simpler to use.

Review Source

LA

Lauren A.  
Agency Manager/Sales Producer  
Insurance  
Used the software for: 2+ years

### "We have used the TimeFlow clock for our office for 2 years now and we love it."

June 15, 2018

5.0

The time spent on payroll is cut down quite a bit. I allows each individual worker to not only view but print out their hours while keeping the privacy of everyone else's profiles protected by adding a password. It has helped accountability for time worked honest and fair. It also gives great reports for punctuality/tardiness which has helped when doing reviews with each employee monthly.

Pros

Easy to use and easy to log in for each individual employee. The set up for payroll viewing on employees is not only easy to use and navigate but extremely helpful when it comes time to submit payroll.

Cons

To be honest, the only thing that I can even think of is that we update the background depending on season/occasions...it would be nice to have more options for customizing the wallpaper.

Review Source

CH

Carrie H.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Works for what we need"

March 14, 2019

4.0

Pros

We only use the timeclock feature and this makes it easier to track attendance. The application is easy for employees to use, and it allows them to track their own hours. If you need account information, it is easily accessible online in my account.

Cons

It can be cumbersome to adjust employee times when errors occur. An easier employer view would be more welcome. Customer service only accessible online. It is difficult to get someone on the phone. Response time for requests submitted online can be variable. It would be helpful if more payment options existed. A mobile application is preferred.

Review Source

KH

Kenneth H.  
Partner  
Hospital & Health Care  
Used the software for: 2+ years

### "Works for Us!"

July 14, 2016

5.0

Once we upgraded to the online system it has been incredibly smooth and convenient for our office. We have been using it for several years and have had little to no problems using it.

Pros

Functionality is incredibly easy! We don't have a lot of issues using the software and it's great to have it on multiple computers in the office. Before we were only able to have it on one.

Cons

There are some feature that we don't really use so it would be nice to take those feature off. It was also hard to submit our credit card online after our because the expiration date only went up to 2020. Renewing the service took a lot longer than I was expecting.

Review Source

lC

lisa C.  
owners  
Veterinary  
Used the software for: 2+ years

### "Basic and Easy"

March 14, 2019

4.0

good customer service

Pros

TimFflow is a nice and simple online time clock. If you dont want a lot of bells and whistles this would be a great product. We went from employees signing in/out on paper to this online system and I'm so glad we did. Printing reports for payroll is fast and easy.

Cons

When you have to clock someone in because they forgot...the steps aren't smooth

Review Source

AF

Angie F.  
Office Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A good program for keeping track of employee hours"

July 10, 2017

5.0

Employees can be in charge of tracking their hours rather than supervisors, then administrator just needs to run report to verify hours

Pros

Can run reports, can install on multiple machines and data syncs up, easy to make time sheet corrections

Cons

Reports can be difficult to run (date ranges inaccurate); user interface can be slightly complex for our company's needs; clock in/clock out buttons have low contrast - can be confusing and employees will accidentally clock in/out twice in a row, throws off time sheets

Review Source

KK

Kim K.  
Payroll  
Retail  
Used the software for: 2+ years

### "Good Service"

January 5, 2017

5.0

I have always had good feedback and help when requested. Good value for what you get. It took me a bit to learn the Time Flow system, but once learned was very easy to use.

Pros

Easy to use and download at any given time.

Cons

Can be confusing at times on how to change or alter employees punches.

Review Source

Response from Duoserve

January 7, 2017

Thank you for your feedback. We are glad you find TimeFlow simple to use and user friendly, as well as being a good value for the price. We welcome any and all feedback about features you would like to see, and you can always submit any suggestions through our support forum.

JC

John C.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent Cheap Time Keeping Software"

June 16, 2016

5.0

We have used this software for more than 6 years and so far we are very happy with it because we have a small number of employee (less than 10) and do not need a very expensive software. This software works extremely well for the price. I would recommend any employer who does not want to spend a lot of money and find a software who can do the job. On top of it we do not have to pay monthly fee.

Pros

Ease of use, no monthly fee and very reasonable price.

Cons

I really do not see any. I just use this to keep track of the hours of a few employees.

Review Source

RK

Richard K.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "IT professional that uses this software for clients looking for a reliable, easy to use timeclock"

February 8, 2018

4.0

I like the incentive program, where I receive something from Duoserve, but honestly, I would recommend the software even if there was no incentive, its a good product at a reasonable price.

Pros

It's reliability, rarely has issues, always available. I have clients that have been using the software for over a decade, still happy with it.

Review Source

Response from Duoserve

February 13, 2018

We are glad that you as an IT person find this software a good fit for your clients, and that you tye have not had many issues for over a decade.

NM

Nicole M.  
Manager  
Retail  
Used the software for: 2+ years

### "TimeFlow has been a great program to work with."

January 26, 2018

5.0

We are easily able to manager associates and time sheets. It's one of the simplest easiest software I I have used for clocking in.

Pros

I thoroughly enjoy how easy it is to use. The administrative functions are easy to understand and work with.

Cons

I dislike that when the computer is asleep and you use the spacebar to wake up the computer it will automatically clock in/out the clerk who was last clocked in/out.

Review Source

hE

hayam E.  
  
  
Used the software for: 2+ years

### "duoserve review"

June 22, 2016

3.0

Usually very hard to print and create sheets. Always have to adjust every sheet so it prints correctly

Pros

free

Cons

outdated

Review Source

Response from Duoserve

June 22, 2016

We appreciate that you have used this product for over two years. We are here to assist you. Please give us a call if you need any assistance with why your printer is not printing properly. We are not aware of any printing issues with our reports, but there is always a first time.

VV

Victor V.  
Manager  
  
Used the software for: 2+ years

### "Easy to use, accurate great reporting "

April 3, 2018

5.0

Time flow allowed me to track employee hours and keep a accurate and safe record of them .

Pros

Simplicity of use ,the reports are well design and detail . the cloud service allows for peace of mind of data not getting lost .

Cons

would like to enlarge the font or format for easier reading ,other than that I don't have any complaint..

Review Source

DB

Diane B.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Makes payroll a breeze"

June 15, 2016

4.0

We use this product for recording timesheets for our two employees. It is very basic but does just what I need it to do. Easy to install, VERY easy to use, and makes processing payroll a breeze!

Pros

Ease of use, easy installation

Cons

This product must be installed on each computer, so you can't access the timesheets wirelessly from a different location.

Review Source

JR

Jessica R.  
Director of Admin  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We changed programs it was not a smooth transition. "

April 3, 2018

4.0

Pros

Easy for employees to use that is all I have to say about the pro and the payroll reports are easy to use.

Cons

Which it would intergrade with our payroll software plus if you say cloud base then it should be cloud based one month fee for as many computers as you need this one computer per office.

Review Source

JC

Jay C.  
President  
Sporting Goods  
Used the software for: 2+ years

### "Regardless of the incentive for the review, I am happy with Duoserve as a product and tool."

April 3, 2018

5.0

The duoserve software gives me one less thing to worry about

Pros

Duoserve is easy to use and always accessible. Duoserve keeps the summary totals easy to track....speeds up the payroll process

Cons

Other employees(with cooperation) can still clock in or out for one another when they share their password.

Review Source

GM

Grover M.  
Operations Manager  
Import and Export  
Used the software for: 2+ years

### "Easiest time clock!"

June 15, 2016

5.0

I love this software! It makes doing payroll a breeze. I am the Operations Manager at Graphic Equipment & Supply. We have used this software for more than 5 years now and I have never had any issues with it failing or locking up. The user interface is easy to navigate and any changes you have to make to employees for any reason is a breeze.

Pros

Ease of use

Cons

None

Review Source

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