# River Cities Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about River Cities Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/107508/River-Cities --- # River Cities Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) River Cities ## What is River Cities? Small business software designed for managed print services, equipment leasing/rentals, manufacturing or remanufacturing management. Allows you to increase your brand awareness among your customers by having a frequent buyer program. Provides accounting system for office machine dealers, supply sales, cartridge re-manufacturing. ## What is River Cities used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for River Cities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.river-cities.com&name=River Cities) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### River Cities 4.5 (8) VS. [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.2 (6,522) Value For Money 0.0 (0) Value For Money 4.3 (5,386) Customer Service 5.0 (8) Customer Service 4.1 (5,265) ## River Cities alternatives [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/107508/River-Cities/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management Track and manage inventory levels to maintain proper supply Member Portal Online gateway through which members can access/update personal information Referral Tracking Log and store the source of contacts/leads River Cities 9 features Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and manage inventory levels to maintain proper supply Online gateway through which members can access/update personal information Log and store the source of contacts/leads Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. ## Pricing Basic $50.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB John B. Managing Partner ### "River Cities Managed Print Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2011 If you are struggling finding an application to run your managed print business, this is a no brainer. Pros A mature, robust, affordable, managed print billing application that can handle the complexities of todays managed print contracts. Cons The applications has many features and there is a learning curve after implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adam B. Owner ### "Great customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 6, 2011 We are a bit of a test case, as RCS didnt have a touch screen POS for a coffee shop already set up. After discussing requirements, we had an initial product up and running. We too didnt know exactly what our requirement would be and as we have gone along RCS have been fantastic in supporting us to create a POS for a coffee shop, taking orders, printing tickets reorganising structures that fit a small retail outlet. I would definately recommend RCS to small business looking for a flexible and easy to use system, that may require some extra changes to fit their needs as RCS are very open to discussion and changes. Customer service is excellent. Always on hand and being in Europe the overnight time difference in fact is an added benefit. Any questions sent after business is looked at and corrected by the next business morning ! Pros \- Flexible - user friendly - works well Cons \- implementation a bit difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gary S. Working Partner ### "Super POS System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 1, 2011 If you have a small to med retail business and need a simple/easy to use POS system, this is it! You will love it, your accountant will love you and so on. There is a small learning curve for the end user, but after that, its simple to use. Pros Simple - easy to use - Best feature: uploads to QuickBooks. Best Pro: Manhaul! If you have a problem, he is your go to guy! Great to work with. Cons Few bugs to work out at first, but all is great now. This is expected with any new custom type software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Graydon F. Owner / Pres. ### "Office Equipment Service & Supplies Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 13, 2010 Excellent, full-fledged product. Pros River Cities has everything I ever needed to efficiently manage my office equipment repair and supply business. The program enabled me to track all data the I wanted & keep me abreast of the financial health of my business. I ran everything from inside River Cities (Payroll; A/P; A/P; Service Contracts; Scheduling; Inventory etc.). which I appreciated. I sold the business 2 years ago and wish I would have used the software longer to be able to better utilize more of the features included. I currently use River Cities to operate a small Real Estate Management company. I highly recommend this product to anyone in this particular business. The support provided for this product, which is very important to me, is excellent. Cons With so many different features, there is a learning curve to understanding and implementing new modules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Erin W. Office Administrator ### "Excellent Software & Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 13, 2010 Highly recommended. Software and support are absolutely the best! Pros Extensive amounts of information and reports are available at our fingertips. The reports and analysis that are available are wonderful. This software is so convenient that it has allowed me to take on additional responsibilities at our company that I would not have had time for otherwise. This is the perfect software for our business. Cons None come to mind, other than the fact that we could get even more from the software if WE took the time to utililze ALL of the features available - but this is a reflection on us, not the software! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. President ### "Simple is Reliable & Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 12, 2010 I used River Cities for 3 years than switched to another industry leading software program. I did this under the recommendation of a consultant. Well after 3 years of using the other program, the consultant was fired and I went back to using River Cities. It was the best thing I did. I never should have switched. This mistake cost me over $45,000 in software, support and other fees. For our industry, River Cities is by far the best software for the money.. Pros The software is easy to use. Writtem in SQL, the staff at River Cties has quickly implemented any custom changes that we have requested. The flexible service module allows us to bill multiple types of service contracts which gives us a competitive advantage. Very competitive pricing for a quality program and excellent customer support from the staff. Cons Because the system can do so much, the directions for setup and installation could have been easier. When we installed the program, a lot of the help screens were not active or complete. Since then this issue has been resolved and the help screens are easy to use and make training new employees easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kevin M. Operations Manager / Sales Administration ### "River Cities is transparent and intuitive." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 7, 2010 I would offer a very high recommendation for RCS -- the complete suite offers every thing we require and everything we wanted. Our company has a 25+ year relationship with RCS, and before we took on the latest version, we investigated several viable competitors, but in the end, RCS was the best solution for us. Pros Highly detailed views of data, very good analysis tools, direct access to any information we require. Extremely acessible for new users or for those with a slow learning curve. Cons For all the components my company uses I really find no faults, except our lack of full utility of the program, which I hope to correct in time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cathy C. President ### "River Cities software is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 6, 2010 Excellent software. It allows me to get answers for Customers or my Sales Manager in seconds. My office flows much better and I was able to eliminate one of my customer service positions. I highly recommend River Cities. Pros I can monitor every aspect of my daily operations. I know immediately if a certain product is profitable and can respond quickly if it isn't. Allows me to see what is going on in the office and on the road by looking in a few areas. I always know which vendor gives me the best pricing on different products immediatly. I can set-up special pricing for my customers with ease. Service history is available in a matter of seconds, with my old software it took hours to get info. Purchase history for a customer takes seconds to get which allows my office to provide accurate information quickly to the customer. The forms produced such as pick tickets, invoices and work orders look very professional. Cons I can't think of any. It meets all my needs. If I need an enhancement to the software the support area is very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/107508/River-Cities/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)