--- title: "Q5 Incident Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Q5 Incident Management Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/107739/Q5-Incident-Management-Software/" page_type: "product" language: "en" --- # Q5 Incident Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Q5 Incident Management Software ## What is Q5 Incident Management Software? Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment. ## What is Q5 Incident Management Software used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$1100 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Q5 Incident Management Software?[Manage this product listing](https://www.g2.com/products/q5-incident-management/claim_requests/new?auto=true) ## Q5 Incident Management Software Overview Updated September 2026 AI summary Q5 Incident Management Software supports organizations of all sizes in tracking and managing incidents through its cloud-based platform. Offering features such as alerts, assignment management, dashboards, and a knowledge base, it facilitates issue auditing and task management. Optional tools for issue scheduling, project oversight, and handling recurring incidents are also available to enhance control over incident workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Q5 Incident Management Software 0.0 VS. [5.0 (1)](https://www.capterra.com/p/127551/Everest/#reviews) Starting Price CA$1100 Flat Rate, One Time Starting Price $150 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (2) Value For Money 0.0 (0) Value For Money 0.0 (2) Customer Service 0.0 (0) Customer Service 5.0 (2) ## Q5 Incident Management Software alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features AI summary Based on 2,478 Issue Tracking reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) Q5 Incident Management Software is designed around incident response and operational oversight within issue tracking workflows. The product provides tools for managing incidents, documenting response activity, and maintaining visibility into operational events, helping businesses keep records organized and giving teams a clearer view of incident handling and resolution work. Alerts/Escalation System alerts about the need to escalate an issue or request Assignment Management Assign issues and tasks based on availability or required skills Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Issue Scheduling Schedule and assign issue completion dates and/or times Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Q5 Incident Management Software 9 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Assignment Management: Assign issues and tasks based on availability or required skills - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Scheduling: Schedule and assign issue completion dates and/or times - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Recurring Issues: Set an issue to repeat - Task Management: Create, manage and track all task activities and progression --- ## Pricing Basic CA$1,100 Flat Rate,One Time ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.