--- title: "Best ConnectWise PSA Alternatives 2026 | Capterra" description: "Looking for alternatives to ConnectWise PSA? Find out how ConnectWise PSA stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/107931/ConnectWise-Manage/alternatives/" page_type: "alternatives" language: "en" --- # ConnectWise PSA alternatives Last updated on September 16th, 2026 The best ConnectWise PSA alternatives are NinjaOne (best overall), Salesforce Service Cloud (best free plan), N-central (best budget option), and Odoo (most reviewed). Together they hold 2,712 verified Capterra reviews, with overall ratings from 4.2 to 4.7 out of 5. ConnectWise PSA itself holds 4.1 out of 5 across 281 reviews. ### ConnectWise PSA - Rating: 4.1 out of 5 (281 reviews) - Ease of use: 3.7 out of 5 - Starting price: Not available - Key features: 9 of 12 top category features --- ## Top alternatives ConnectWise PSA alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) — 4.5 out of 5 (459 reviews) | Rated 0.4 higher than this product | 4.6 out of 5 | $129.00 /user/mo | 12 of 12 top category features | | [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) — 4.7 out of 5 (298 reviews) | Rated 0.6 higher than this product | 4.7 out of 5 | Not available | 12 of 12 top category features | | [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,331 reviews) | Rated 0.1 higher than this product | 4.0 out of 5 | $31.10 /user/mo | 4 of 12 top category features | | [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) — 4.2 out of 5 (73 reviews) | Rated 0.1 higher than this product | 4.2 out of 5 | Not available | 6 of 12 top category features | | [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) — 4.5 out of 5 (830 reviews) | Rated 0.4 higher than this product | 4.1 out of 5 | $25.00 /user/mo | 6 of 12 top category features | | [N-sight RMM](https://www.capterra.com/p/163344/N-sight/) — 4.3 out of 5 (202 reviews) | Rated 0.2 higher than this product | 4.3 out of 5 | $99.00 /mo | 12 of 12 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) | Rated 0.1 higher than this product | 4.0 out of 5 | $69.00 /mo | 6 of 12 top category features | | [N-central](https://www.capterra.com/p/13803/N-central/) — 4.2 out of 5 (253 reviews) | Rated 0.1 higher than this product | 4.0 out of 5 | $1.75 | 12 of 12 top category features | | [Freshservice](https://www.capterra.com/p/132997/Freshservice/) — 4.6 out of 5 (798 reviews) | Rated 0.5 higher than this product | 4.6 out of 5 | $19.00 /user/mo | 9 of 12 top category features | | [Accelo](https://www.capterra.com/p/225762/Accelo/) — 4.5 out of 5 (178 reviews) | Rated 0.4 higher than this product | 4.2 out of 5 | Not available | 7 of 12 top category features | --- ## Top alternatives with AI capabilities The ConnectWise PSA alternatives with the strongest AI features are Remote Monitoring and Management, NinjaOne, and Salesforce Service Cloud, based on verified feature data and Capterra reviews. ### [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) — 4.5 out of 5 (459 reviews) - AI features: AI Copilot, Machine Learning, Natural Language Processing ### [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) — 4.7 out of 5 (298 reviews) - AI features: AI/Machine Learning, Generative AI ### [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) — 4.5 out of 5 (830 reviews) - AI features: AI Copilot, Chatbot --- ## Top Free alternatives to ConnectWise PSA The best free alternatives to ConnectWise PSA are Remote Monitoring and Management, NinjaOne, and Odoo — all three offer a free plan alongside paid tiers. ### [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) — 4.5 out of 5 (459 reviews) - Free options: Free trial - Starting price: $129.00 /user/mo ### [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) — 4.7 out of 5 (298 reviews) - Free options: Free trial - Starting price: Not available ### [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,331 reviews) - Free options: Free trial, Free version - Starting price: $31.10 /user/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated ConnectWise PSA alternatives are NinjaOne (4.7), Remote Monitoring and Management (4.5), and Freshservice (4.5). ### [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) - 223 SMB reviewers say - Overall rating: 4.7 out of 5 across 223 SMB reviews - Ease of use: 4.7 out of 5 across 223 SMB reviews > "It allows us to save a lot of time that would otherwise be wasted on communication." — Blake A., IT Technician (May 12, 2026) ### [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) - 258 SMB reviewers say - Overall rating: 4.5 out of 5 across 258 SMB reviews - Ease of use: 4.6 out of 5 across 256 SMB reviews > "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform." — Chinedu N., IT Support Specialist (May 15, 2026) ### [Freshservice](https://www.capterra.com/p/132997/Freshservice/) - 241 SMB reviewers say - Overall rating: 4.5 out of 5 across 241 SMB reviews - Ease of use: 4.5 out of 5 across 239 SMB reviews > "The bundle service catalog offering is much used and appreciated." — Rajneesh B., Senior ITSM Consultant (May 19, 2026) --- ## Find software for your specific use case ### Managed Service Providers (MSP) - [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) — 4.6 out of 5 (254 reviews) - [ManageEngine RMM Central](https://www.capterra.com/p/275290/ManageEngine-RMM-Central/) — 4.7 out of 5 (9 reviews) - [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) — 4.4 out of 5 (168 reviews) ### ITSM - [Vivantio](https://www.capterra.com/p/216733/Vivantio/) — 4.3 out of 5 (178 reviews) - [SysAid](https://www.capterra.com/p/107225/SysAid/) — 4.5 out of 5 (522 reviews) - [Xurrent](https://www.capterra.com/p/146207/ITRP/) — 4.7 out of 5 (27 reviews) ### Professional Services Automation - [Plooto](https://www.capterra.com/p/225025/Plooto/) — 4.3 out of 5 (245 reviews) - [Deltek Polaris](https://www.capterra.com/p/214960/Polaris-PSA/) — 4.6 out of 5 (212 reviews) - [Birdview](https://www.capterra.com/p/232375/Birdview/) — 4.5 out of 5 (475 reviews) ### Help Desk - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,091 reviews) - [HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/) — 4.6 out of 5 (93 reviews) - [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) — 4.5 out of 5 (459 reviews) ### IT Management - [Freshservice](https://www.capterra.com/p/132997/Freshservice/) — 4.6 out of 5 (798 reviews) - [N-sight RMM](https://www.capterra.com/p/163344/N-sight/) — 4.3 out of 5 (202 reviews) - [Yardi Kube](https://www.capterra.com/p/248632/Yardi-Kube/) — 3.6 out of 5 (5 reviews) ---