# MX Merchant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MX Merchant Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/108130/MX-Merchant --- # MX Merchant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MX Merchant ## What is MX Merchant? Make your customer's purchase fast, convenient and secure! eCom Merchant Solutions is the industry-leading provider of comprehensive merchant services for online and face-to-face credit card processing. Our outstanding service and competitive rates have set us apart from the competition for well over a decade! Credit/Debit card processing made easy for businesses of all shapes and sizes by assigning you to a dedicated Account Specialist answering your questions and finding the right solution ## What is MX Merchant used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MX Merchant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ecommerchantsolutions.com&name=MX Merchant) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MX Merchant 3.3 (8) VS. [4.6 (3,326)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $20 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (8) Ease Of Use 4.5 (26,315) Value For Money 3.0 (7) Value For Money 4.3 (20,175) Customer Service 3.3 (7) Customer Service 4.2 (20,430) ## MX Merchant alternatives [4.7 (484)](https://www.capterra.com/p/182990/GCPAY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,337)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/108130/MX-Merchant/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ACH Payment Processing 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Electronic Signature 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Online Payments 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Recurring/Subscription Billing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Reporting/Analytics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Debit/Credit Card Processing Accept and process credit/debit card transactions MX Merchant 6 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Accept and process credit/debit card transactions Digitally sign online documents Accept and process online payment transactions Automated process of charging customers at regular intervals for repeated access or use of a product or service View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 3.5 (8) 3.5 Based on 8 reviews ## Pricing Value for money 3.0 (7) Basic $20.00 Per User,Per Month Value for money 3.0 (7) 3.0 Based on 7 reviews ## Integrations [ SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (7) 3.3 Based on 7 reviews ## User reviews Overall rating 3.3 Based on 8 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent KG Kurt G. President Graphic Design ### "Purposely Deceptive " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 8, 2024 Worst business decision ever made, deveptive and website and statements purposely confusing and disorganized Pros Nothing was satisfactory from the beginning, waiting for some support. I signed up for Edje and ended up with MX merchant Cons Deception purposely deceptive and erroneous hidden charges with zero communication Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Deceptive promises, they never gave anything that was promised Reasons for choosing MX Merchant Deceptive promises me switch from my previous provider Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. president Automotive ### "MX Merchant-Priority Payment cheated me out of $886" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 25, 2023 Pros MX Merchant-Priority Payment cheated me out of $886 Cons Their security system was breached. I had nothing to do with it and still can't understand why this is costing me $886 when I did nothing wrong!!!! When I log in I have to get a 6 digit code on my phone to get in thru the 2 step verification: how did the criminals get in without this code? I sure didn't give it to them. I have been a customer over a decade and thru a few ownership changes and I can't believe I am being treated this way. My time has been wasted and my money has been taken without a fiar reason and no means to appeal this arbitrary decision of yours to keep $886. It was Priority-MX Merchants security that was broken into. When \[sensitive content hidden\] called and said she would work on getting the money back, I thought it was more of a formality. No one has explained why I should have to pay, where it says in the contract that you can charge me for this. I called once the account was closed and set up a new account. I will be contacting my lawyer about this matter (another waste of time and money) and will post this letter on all available social media platforms. Your decision and the way it was handled was terrible. I have now found a new processor whose fees are lower and hopefully I can save enough there to cover the cost of you screwing me over. You should be ashamed of you the way this was handled not to mention this was just bad business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN pinchas n. Software engineer Computer Software ### "Funny customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 10, 2023 Pros I liked the good rates, thats why I switched and reimplemented my system with them Cons We never was happy with the portalLast but worst we changed bank account, the portal didn't worked to update the new bank account, I called in waited on hold.... and they told they are putting on hold the money until we verify the new bank account, after a few weeks of making us crazy with verification, they deposited the funds in the closed bank account, and they do not even have a note that it was on hold, and they take no responsibility Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Josh B. Private Tutor Education Management ### "Straightforward, Mid-Level Merchant Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 24, 2022 Pros MX Merchant was provided to me as a component of my pay process which included primarily Authorize.net. It integrates very well and error-free with Authorize.net and deposits are reflected in your pending balance almost immediately, which is useful for projections and planning. Cons The funding times are a bit on the slow side sometimes, but nothing really slower than what most other providers of this type offer. The setup can be a bit confusing if you aren't used to not being the one to do everything. It is really more of a hands-off approach in my experience, from the user's end, which I found wasn't communicated too well to me. However, after setup, all has run smoothly since then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jennelle P. Owner Entertainment ### "Wish we would’ve switched sooner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2019 Overall, we are saving money and we are happy with our experience with this! Pros We use this software to process payments for our business each day. We’ve been saving a lot of money each month through using this processing system. The set up was easy and customer service has been great. Cons The receipts that our clients receive do not look as professional and “put together” as other payment processing systems we’ve used. Their website is also not mobile friendly, but perhaps they have an app for administrators that I’m not aware of. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) We wanted to save money and Square didn’t give us a competitive rate. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reasons for choosing MX Merchant Saving money and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Donetta B. Pastor/Administrator Non-Profit Organization Management ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 24, 2019 Pros I know I don't use this product to it full potential. All I can say is compared to our last merchant account this is much easier to use on both the charging side and the banking side. They are quick to get money in your account. Fees are low. Easy to learn. Cons I don't have an complaints at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Hunter H. Manager Construction ### "Great for credit card processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2017 Great for credit cards Pros I like how it is easy to take customers credit cards with quick pay. And it tracks the charges we have Cons The only con i have is you can not email and print a receipt at the same time. Everything else is great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Stone P. ### "Super helpful customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 27, 2016 I am not a tech guy, but they helped me set up my website and shopping cart and now I am off to the races with my new book series, "The First Immortal: Dark Angel". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)