Who Uses This Software?

Marketing, communication and brand professionals working in small to large businesses.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Terabyte storage Unlimited users Scalable
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Image Relay
  • www.imagerelay.com
  • Founded 2002
  • United States

About Image Relay

Some of the world's most recognized brands rely on Image Relay to upload, organize, monitor, manage, and distribute their files from one centralized, secure, easy-to-use spot in the cloud. Image Relay is the Digital Asset Management system designed with your time in mind. And if you ever need anything, we're right here, ready to jump in and help.


Image Relay Features

  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management

Image Relay Reviews Recently Reviewed!


I use IR to share files without any maximum size restrictions and have all assets in one place.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: No maximum size restrictions
Search tool and mutiformat capability
Share assets and maintain them(globally)
Easier to design and organise tasks(daily basis)

Cons: Mobile app is not available
License fee is somewhat costly
Other than that no disadvantages so far.

Powerful digital asset management platform

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have multiple users in different locations who all have access to the exact same set of multimedia content at all times. The search, naming and tagging features are excellent as well as their on-boarding and support services.

Cons: There is not much we do not like about the software. The hardest part of using this type of application is user adoption. Image Relay does a great job at training, it would be nice to push for ongoing training sessions to get more users on board with proper use of the system.

Our medium-sized business uses Image Relay for all our content management needs.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is fantastic! Easy to use, monitor and organize, Image Relay helps us keep a huge amount of content all in one place and provides peace of mind that everything is backed up. They keep improving it and every version is better and better.

Cons: No mobile/app version. It would be really convenient to have a version that I could use on my phone when I'm away from the office.

Easy to use at the office and on the road. fast and simple to use and navigate.

Dec 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With varying levels of on-line knowledge with our sales team and customers, Image Relay is practically self-explanatory and easy to use for all. From the time a customer requests access to our Image Relay to the time they download the files they need it has saved our internal staff many hours a week in getting files sent out. When our office closes for the night our customers and sales teams still have access to what they need. No longer do they need to wait for the next morning.

Overall: We are gaining office time when using this product. Our customers and sales team can help themselves without waiting on the office departments.

Our company uses Image Relay to store and share all of our photographs

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is intuitive and easy to use. The folder system helps keep everything organized. Assets that are included in multiple locations are linked so that any changes, updates, or edits are populated throughout.

Overall: ORGANIZATION!!! Photo assets have a way of getting out of hand very quickly and Image Relay gives our company a centralized place to store everything so that all users can have the access they need.

Spectacular support team!

Apr 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are in the middle of a massive website redesign which uses Image Relay as a CDN. Their support team is amazing and has been very helpful in moving this project along for us. If you ever happen to need support and want it quickly, just jump on their Slack channel and they will take care of you within minutes.

This platform changed the way our company shares imagery and got us organized!

Jul 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It took us awhile to get all our image assets uploaded and keyworded but once we did it has been easy to keep them up to date.
I love the permissions as it allows me to control employee and press access across the board.
The software is easy to work with and the only problem I've had as first time users do not understand how to get to the details page where it shows photo info (Description, date). This seems obvious to me but it's been my only complaint so far.

Intuitive, good looking and a lot of bang for your buck!

Jun 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: After considering 15-20 different DAM services, I'm so happy I found Image Relay. At first glance, the clean, well-designed and intuitive interface made me believe the service lacked the functionality and customization I was looking for, but there's a lot more to Image Relay than what first meets the eye. The service provides all I was hoping for in a cost effective DAM; it serves as my company's internal image archive, an external image gallery and a smart and easy file sharing service. And the best thing is that all of our employees easily can start using it with a minimal need for training.

Cons: My only real con was that the search function didn't support Norwegian special characters (Γ¦, ΓΈ and Γ₯), but I reached out to the nice people of Image Relay, and a few days later the problem was fixed.

Overall: If you're looking for a cost-effective, intuitive and overall well functioning out-of-the-box DAM service, I can recommend Image Relay any day.

Digital asset management made easy

Mar 22, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Image Relay is malleable. It can be changed and personalized to meet a company's individual needs - and that is exactly what it has done for Cabot. Because we are one of IR's oldest customers, we have witnessed the truly long-term benefits of IR. The programming and customer service teams are always tweaking and coming up with new ways to improve IR, to meet the needs and requests of clients - but they also anticipate needs and requests before they even arise.

Cons: While the IR team might be called 'intimate' in its small size, only having one programmer makes request fulfillment a bit slow. That is the only major con that I have ever experienced as a user/administrator. This only indicates to me that IR needs to expand and take on more programing employees!

Overall: Image Relay has a multitude of uses, and it is always improving in its fuctionality, aesthetics, and ease of navigation. Whether for internal file storage and asset management, or for interfacing with external clients, Image Relay has proved invaluable to the ever evolving Cabot marketing strategies and endeavors. Its personable and attentive staff meets and anticipates our needs, and I can't even imagine how we'd function without Image Relay to manage our digital assets. It has all the elegance and functionality of a big corporation digital asset management system, with the detailed and individualized relationships and accomodations of a local business.

Sign Up for IR!

Mar 21, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Image Relay has provided Driven Studio a necessary and efficient tool for digital asset management. We've been using Image Relay since 2008, and their services have continued to improve and impress. With the ease of sharing and distributing assets to business clients, partners, and vendors it has saved Driven countless hours, dollars, and headaches.
We love the asset organization features, sharing, and tracking capabilities that give us peace of mind and help Driven remain a well oiled machine. The professional custom look that ties our branding into our very own Image Relay site is the icing on the cake. Sign up!

Cons: The only hurdle we've encountered, which can be said for anything new, is the learning curve upon updates and the release of new IR versions. However, the topnotch Image Relay customer service quickly helps bridge any problems we've come across.

Overall: Sign up for Image Relay. The competition doesn't stack up on price, service, and overall features. We would recommend a free demo to anyone.

The most efficient, useful and cost saving DAM there is!

Oct 20, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Simple structure
- Fast upload/download speeds
- Excellent product support and customer service
- Very customizable

Cons: None at the moment

Overall: Very highly recommended. I have done demos with many DAM services and Image Relay easily rose to the top.

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money